Our Commitment to Fan Safety
Fan safety is a top priority for the Cubs and Major League Baseball. We are committed to providing a safe, clean and friendly environment for you to enjoy Cubs baseball.
BALLPARK ENTRY AND EXIT PROCESS
For most games, gates will open 90 minutes prior to first pitch. Gates will open two hours before first pitch for Opening Day, Saturday games and special occasions, unless otherwise specified. Each mobile ticket includes an assigned entry gate to assist with the entry and exit process.
Our touchless entry process does not require you to remove items such as mobile phones, wallets and keys before passing through the metal detector.
Bag restrictions are in place for the 2023 season. Backpacks (including clear backpacks), hard-sided coolers (regardless of size) and bags larger than 16 x 16 x 8 inches are NOT permitted at Wrigley Field. Other bags (such as wallets, purses, drawstring bags, fanny packs, lunch bags, briefcases and soft-sided coolers) smaller than 16 x 16 x 8 inches in size are permitted. Exceptions will be made for medical bags and diaper bags that accompany guests with young children. Bags are subject to inspection. Please review the Prohibited Items List below for more details.
Tickets are available exclusively as mobile tickets via the MLB Ballpark app. Following the screening process, you will scan your mobile ticket at one of our self-scanning ticket pedestals.
PROHIBITED ITEMS LIST FOR CUBS GAMES
The following items are prohibited at Wrigley Field and Gallagher Way for Cubs games. Please be aware there is no storage area for any items at Wrigley Field and prohibited items may be different for non-baseball events at Wrigley Field. Contact Cubs Fan Services at 800-THE-CUBS with questions regarding other Wrigley Field events such as concerts.
- Aerosol spray (including aerosol sunscreen)
- Air horns or other distracting noisemakers
- Animals, with the exception of service animals to aid guests with disabilities
- Any device that may interfere with and/or distract any sports or event participant, other guest, audio or audio/visual telecast or recording of the game or event
- Backpacks (including clear backpacks)
- Bags larger than 16 x 16 x 8 inches
- Brooms, poles, staffs or sticks
- Clothing with obscene, indecent, profane and/or inappropriate language or visuals
- Firearms, knives or weapons of any kind
- Full-sized baseball bats
- Glass/metal/aluminum containers, bottles or cans (including tumblers, thermoses and flasks)
- Hard-sided coolers (regardless of size)
- Illegal drugs or substances
- Inflatables (including beach balls)
- Laser pointers
- Luggage or car seats
- Mono/tripods or other professional camera equipment
- Non-factory sealed plastic bottles (permitted if empty)
- Portable stadium seats
- Selfie sticks
- Skateboards, hoverboards or other personal recreation vehicles, with the exception of ADA-required devices
- Umbrellas with metal tips and umbrellas larger than 10 inches (small, collapsible umbrellas are permitted)
- Unmanned aerial vehicles (including drones)
- Wrapped packages
- Any other items deemed inappropriate by ballpark operations personnel.
All bags and items are subject to inspection. To ensure fan safety, the Cubs reserve the right to refuse admittance of any item deemed hazardous or suspicious, including any item capable of being used as a projectile.
GUEST CODE OF CONDUCT
In conjunction with the Office of the Commissioner of Baseball, the Chicago Cubs are committed to keeping Wrigley Field a safe, comfortable and enjoyable environment for all guests. To help maintain an enjoyable environment, the following guidelines have been established.
Out of respect for other guests and Wrigley Field associates, all guests will:
- Be courteous and respectful to other fans and Wrigley Field associates;
- Consume alcoholic beverages in a responsible manner. Anyone who appears to be impaired by or under the influence of alcohol or a controlled substance may be denied entry to or ejected from Wrigley Field;
- Sit in your ticketed seat only. Tickets must be shown to a Wrigley Field associate upon request;
- Restrict movement in the seating area during game action and cheer in a respectful manner that does not interfere with other guests’ enjoyment; and
- Comply with requests from Wrigley Field associates.
Prohibited actions on Cubs' property include, but is not limited to, the following:
- Acting in a manner that is unruly, disruptive and/or illegal;
- Using foul, abusive or derogatory language (including offensive language about another person's race, ethnicity, gender, gender identity, religion, disability, age, sexual orientation or national origin) or making obscene/threatening gestures;
- Using betting-related speech or behavior directed at players, players’ family members, umpires or Wrigley Field associates;
- Fighting, taunting or making threatening gestures or remarks;
- Displaying signs of intoxication or other signs or impairment related to alcohol consumption or any illegal drug;
- Using illegal drugs, tobacco or smoking in any form (including electronic cigarettes, vapes and smokeless tobacco products);
- Possessing and/or using of marijuana, in any form;
- Possessing illegal drugs or substances prohibited by the Illinois Controlled Substances Act or Federal Law;
- Possessing weapons of any kind;
- Displaying obscene, indecent or inappropriate clothing. Wearing footwear is required at all times;
- Displaying obscene, derogatory, inappropriate or political signs, banners or flags;
- Damaging or attempting to damage Wrigley Field, its contents or Cubs’ property;
- Obstructing other guests’ views of the field of play with excessive standing or objects (e.g., signs, large umbrellas, etc.);
- Sitting or standing on seat backs, standing on seats or stepping over/on seats;
- Sitting in a location other than the guest’s ticketed seat;
- Any disruption of the game or event, including placing, dropping, tossing or hurling any substance or object;
- Intentionally making physical contact with players, umpires or on-field personnel;
- Entering the field of play or other restricted areas and/or interfering with balls in play;
- Selling food, beverages, promotional items or merchandise of any kind or reselling of event tickets without a permit, concession license or express written consent of the Cubs;
- Panhandling or peddling of any kind without a license from the Cubs;
- Wearing masks or costumes which obscure or cover the face (except medical masks or as part of a promotion approved by the Cubs in writing in advance);
- Violating local open liquor container laws;
- Using a laser pointer;
- Displaying affection not appropriate in a public, family setting; and
- Failure to comply with requests from Wrigley Field associates.
All guests must comply with the Guest Code of Conduct. Any guest who does not may be subject to removal from Wrigley Field without refund and revocation of season tickets and/or future ticket privileges and may also be in violation of city or state rules, regulations or ordinances, resulting in possible arrest and prosecution. The Cubs and Wrigley Field reserve the right to determine what unruly or unacceptable behavior is and to take any and all actions permitted by applicable law.
Our fan text messaging service will continue to allow you to call our attention to issues in the ballpark without leaving your seat. If anyone is interfering with your enjoyment of Wrigley Field, please contact the nearest Wrigley Field associate for assistance or send a text message to 773-207-2106 with the keyword "Friendly" and include your seat location and a description of your issue. We will respond to your request as soon as possible. Standard message and data rates may apply.