Preparing to visit Wrigley Field in 2019

April 5th, 2019

We look forward to sharing another exciting season of Cubs baseball with the best fans in the game! Continue to visit www.cubs.com/schedule for the most up-to-date game information. Gates are scheduled to open approximately two hours prior to the start of each game.

To help alleviate congestion and ensure our entry process is as efficient as possible, please follow these tips:

  • Arrive early for shorter wait times to enter Wrigley Field
  • View or share your mobile ticket(s) in the MLB Ballpark app in advance of the game
  • Leave all prohibited items at home
  • Consider not bringing a bag to the ballpark to help reduce your wait time and allow you to use a designated Express (no bag) lane
  • Use the entry gate listed on your ticket
  • Follow posted signage and directions given by Wrigley Field personnel
  • Be ready to place your belongings on the inspection table, including phones, keys, cameras and any other heavy metal items
  • Have your ticket ready to be scanned via the MLB Ballpark app

Below is detailed information on what fans can expect when they visit the Friendly Confines in 2019. For more information on all things Wrigley Field, please visit Cubs.com/Info.

Mobile Ticketing

New this year, Cubs tickets are available exclusively as mobile tickets via the free MLB Ballpark app. The MLB Ballpark app is your secure and convenient way to instantly buy, share and scan Cubs tickets for entry to Wrigley Field via your mobile device.

To enter Wrigley Field, simply have the Ballpark app open, pull up your ticket barcode for that day's game and present it to the gate attendant to be scanned. If you're entering with a group, you have the option to scan multiple tickets on one device or forward tickets to your group in advance to be scanned via the Ballpark app on their individual devices. If you plan to scan multiple tickets on one device, please be sure to enter Wrigley Field with all members of your party present.

Visit Cubs.com/BallparkApp for app features, tutorials and answers to some of the most frequently asked questions.

New Seat Numbering System

New in 2019, we have implemented a more intuitive seat numbering system to make our ballpark easier to navigate. For additional information about our new Section/Row/Seat configuration, including an updated Wrigley Field seating map, easy-to-use seat converter and frequently asked questions, please visit Cubs.com/SeatRenumbering.

Please note to help fans with seats in the Upper Level (300s and 400s) identify the closest ramp or stairs to their seats, we've added an "L" for Left Field and an "R" for Right Field at the end of Upper Level sections. The "L" and "R" designation also is displayed on wayfinding throughout the ballpark.

Transportation and Parking

The Cubs strongly encourage the use of public transportation, including Metra trains, Pace shuttle buses and CTA buses and trains.

The Cubs will continue to offer free remote parking at 3900 N. Rockwell St., just east of the Chicago River and immediately south of Irving Park Road. The lot will be available for all night and weekend games throughout the season. This lot includes free shuttle service to and from Wrigley Field. Services begin two and half hours before first pitch and returning shuttles board postgame and run approximately one hour after the end of the game. Please note the Remote Lot will not be available for our home opener since it is a weekday day game.

Limited parking may be available for purchase in the Toyota Camry Lot, located at 1126 W. Grace St, and the Irving Park Lot, located at 1052 Irving Park Rd.

The Cubs free bicycle valet service will continue during all home games. The service is located in the alley just east of the main entrance for the CTA Red Line stop on Addison Street. The bicycle valet will begin approximately two hours before the start of the game and end one hour after the game ends. The Cubs do not offer luggage or bag storage, so please plan accordingly.

As in the past, we anticipate the Chicago Police Department will close Waveland Avenue from Clark Street to Sheffield Avenue to vehicular traffic one hour before the game begins and reopen one hour after the game ends. Sheffield Avenue from Waveland Avenue to Addison Street is also expected to close to vehicular traffic one hour before the game begins and reopen one hour after the game ends.

For the most up-to-date information on street closures, visit 44thward.org.

Please visit Cubs.com/Transportation for additional transportation and parking information.

Bus Staging Locations

Group charter and coach buses will be asked to unload and pick up guests on Irving Park Road, just east of Clark Street.

Pace buses will be asked to stage on Clark Street between Waveland Avenue and Grace Street.

CTA buses will continue to provide service on Addison Street and Clark Street from the same locations as in prior years.

Ticket Windows

The Wrigley Field Ticket Office, located just north of the Wrigley Field Marquee at the corner of Clark and Addison streets, will be open for Opening Day and throughout the season. The Budweiser Bleacher ticket windows, located on Waveland Avenue by the main bleacher entrance, will be open on gamedays two hours before the start of the game. Hours of operation of all Wrigley Field ticket windows are available here.

Entry to the Ballpark

Wrigley Field gates are scheduled to open two hours prior to game time unless otherwise specified. Be sure to use the entry gate listed on your ticket. Visit Cubs.com/Gates for detailed gate locations.

Fan safety is a top priority for the Cubs and Major League Baseball. The Cubs have security screening at all Wrigley Field gates through the use of metal detectors. This enhanced screening is in addition to bag check stations for guests carrying items that need inspection. Guests entering without a bag, purse or container can use express lanes.

The following items are prohibited at Wrigley Field: Alcohol, bags larger than 16 x 16 x 8 inches, brooms, containers (cans, aerosol spray, glass, hard-sided coolers, thermoses or flasks), illegal drugs, inflatables, laser pointers, luggage or car seats, nets, noisemakers, non-factory sealed plastic bottles, portable stadium seats, selfie sticks, unmanned aerial vehicles, weapons of any kind and any other item deemed inappropriate by ballpark operations personnel.

Fans are permitted to bring small umbrellas into Wrigley Field during Cubs games for rain delays. Golf and large umbrellas are prohibited. We ask guests to take into consideration the wishes of their fellow spectators when using their umbrellas.

Visit Cubs.com/Security for the full list of permitted and prohibited items.

Fan Services Booths and First Aid Station

Fan Services Booths are located on the main concourse directly behind home plate and on the left-field side of the Budweiser Bleacher Gate. Available services include answers to general fan questions, kid-friendly items, ballpark food locations, information about events and services at Wrigley Field, directions and mass transit information. Fans also may share their feedback regarding their experience at Wrigley Field and obtain pocket schedules.

For assistance during the game, fans can text 69050 with the keyword "Friendly" and a description of their seat location and issue, and Wrigley Field personnel will respond to requests as soon as possible. Standard message and data rates may apply.

The Advocate Health Care First Aid station is located behind home plate in the main concourse. Signage identifies this area. An Advocate Health Care physician, registered nurse and emergency medical technicians are on hand for all games. First Aid also includes a family restroom and dedicated nursing mothers’ room.

Elevators

As part of the 1060 Project, we have increased the number of elevators available for our guests throughout Wrigley Field. Below is a list of available elevators for the 2019 season:

  • The elevator by the Marquee Gate provides access to the Terrace and Upper levels.
  • The elevator by the Left Field Gate provides access to the Terrace and Upper levels.
  • The elevator in the left-field corner between the Left Field Gate and Budweiser Bleachers provides access to the Field Box and upper level of the Budweiser Bleachers.
  • The elevator in the right-field corner between the Wintrust Right Field Gate and Budweiser Bleachers provides access to the Field Box.
  • The elevator by the Budweiser Bleacher Gate provides access to the upper level of the Budweiser Bleachers.
  • Two elevators located in the Budweiser Bleacher concourse provide access to the left- and right-field porches.

An additional elevator will be available in the right-field concourse by the Wintrust Right Field Gate beginning this summer.

Budweiser Bleachers

The Budweiser Bleacher Gate is located at the corner of Waveland and Sheffield avenues. Please note for the regular season, Budweiser Bleacher seating is general admission and available on a first-come, first-served basis. Early arrival is suggested for better seat selection.

Restrooms

As part of the 1060 Project, we have increased and improved restroom facilities throughout the ballpark. Fans are welcome to use any restroom in the ballpark provided their ticket permits access to the area in which the restroom is located.

ATM Locations

Wintrust automated teller machines are available throughout Wrigley Field for our fans' convenience. Locations include: inside the Marquee Gate, Gallagher Way Gate, Left Field Gate and Wintrust Right Field Gate; on all ramps from the main concourse to the Upper Level; and in the Budweiser Bleachers near the stairwells and on the ramp.

Concessions

As part of the 1060 Project, we have increased and enhanced concession offerings throughout the ballpark. For the most up-to-date list of all food and beverage options and locations, visit Cubs.com/Food.

For the first hour after gates open, all food and nonalcoholic beverages are sold at a 10-percent discount.

Cubs Merchandise

Several merchandise stores and kiosks are available throughout the ballpark:

  • The Cubs Team Store is located behind home plate on the main concourse on the first-base side of the Marquee Gate.
  • Cubs Gear stores and kiosks are located at Section 120-121, at Section 133-138 and in the lower level of the Budweiser Bleachers.
  • New Era stores and kiosks are located at Section 104 and in the upper level of the Budweiser Bleachers.

The main Cubs Store is located just outside the ballpark in Gallagher Way. This retail shop features authentic Cubs gear, merchandise and memorabilia and items exclusive to this location.

Wi-Fi

An expanded free Wi-Fi service powered by Xfinity is available throughout the ballpark and Gallagher Way using the network labeled [email protected].