Value Club Terms and Conditions

Cleveland Indians Value Club

Terms and Conditions

Participation in the Cleveland Indians Value Club Program (“Program”), and use of the Program benefits are subject to these terms and conditions, and the rules, regulations, policies and procedures described herein, on indians.com/valueclub or otherwise communicated to participants (collectively, “Program Terms”). The Cleveland Indians have the right to change, limit, or otherwise amend the Program Terms at any time in its discretion by posting them on this webpage, by email notification to each participant, or both. The Cleveland Indians further reserve the right to cancel the Program at any time. All ticket purchases and attendance at Progressive Field shall also be subject to the Cleveland Indians Regular Season Ticket Terms and Conditions.

In order to be eligible for this Program, all of the following shall apply: (1) you must be eighteen (18) years of age or older and a legal resident of the United States (except in the case of legal residents of certain areas where the legal age of majority is greater than eighteen (18) years of age, such legal age of majority) at the time of registration; (2) you must make a one-time payment of $40.00 and fully sign up for the Value Club through the Ballpark App or at indians.com/valueclub; (3) you must not be engaged in Broker Activity (as such term is defined in theCleveland Indians Regular Season Ticket Terms and Conditions; and (4) you must never have been denied entry to the Ballpark for any reason, been ejected from Progressive Field, had Cleveland Indians tickets revoked, or had a season ticket license not renewed by the Cleveland Indians. Program memberships are limited to one membership per Cleveland Indians ticket account.

Program benefits are only valid during the 2020 Cleveland Indians baseball regular season. Program benefits involving ticket offers can only be accessed using a participant’s Cleveland Indians My Tickets account (indians.com/mytickets.com). Program benefits involving in-game discounts at Progressive Field can only be realized using the MLB Ballpark App. Use of My Tickets and the Ballpark App are conditions required for participation in the Program. Program offers are subject to availability and may change or expire at any time.

Program memberships and benefits are not refundable, exchangeable, replaceable or transferable. If a participant attempts to sell, barter or transfer Program memberships or benefits without prior written permission from the Cleveland Indians, the Cleveland Indians reserve the right to terminate participant's enrollment in the Program and all related membership benefits, and any such sale, barter or transfer shall be void. The Cleveland Indians further reserve the right to suspend or cancel a participant's enrollment in the Program for any reason, including non-compliance with policies set forth by the Cleveland Indians or offensive, objectionable, or inappropriate behavior of the participant or his/her guests.

Participants do not have any ownership rights in accrued Program benefits and accrued Program benefits do not constitute property of the participant. Program benefits are not negotiable, commissionable, or redeemable for cash and are void if sold for cash or other consideration. By participating in the Program, all participants agree to receive emails, texts and/or other notifications sent by the Cleveland Indians or MLB.

USE OF THE PROGRAM AND ANY OF ITS ASSOCIATED BENEFITS IS AT YOUR SOLE RISK. THE PROGRAM BENEFITS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. IN NO EVENT SHALL THE CLEVELAND INDIANS BE LIABLE FOR ANY DELAY IN OR FAILURE TO PERFORM DUE TO CAUSES BEYOND THE CLEVELAND INDIANS’ CONTROL, INCLUDING, WITHOUT LIMITATION, ANY ACT OF GOD, ACT OF WAR, STRIKE OR LABOR DISPUTE, NATURAL DISASTER, WEATHER, TERRORISM, OR ANY ACT OR OMISSION OF A THIRD PARTY. THE CLEVELAND INDIANS MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER REASON WITH RESPECT TO THE PROGRAM.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARTICIPANT HEREBY RELEASES, WAIVES AND HOLDS HARMLESS THE CLEVELAND INDIANS AND ITS PARENTS, AFFILIATES, SUBSIDIARIES (INCLUDING MLB AND THE MLB ENTITIES), AND THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS AND AGENTS, FROM AND AGAINST ANY CLAIMS, ACTIONS, INJURY, LOSS OR DAMAGE OF ANY KIND, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY OR DEATH, RESULTING FROM THE PROGRAM OR ANY PRODUCTS, SERVICES, MERCHANDISE, FOOD, BEVERAGES OR OTHER ITEMS RECEIVED IN CONNECTION WITH THE PROGRAM. THIS LIMITATION OF LIABILITY IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING (WITHOUT LIMITATION) COMPENSATORY, DIRECT, INDIRECT, OR CONSEQUENTIAL, TO THE FULLEST EXTENT PERMITTED BY LAW. IN NO EVENT SHALL THE CLEVELAND INDIANS’ LIABILITY TO A PARTICIPANT FOR THIS PROGRAM EXCEED THE MEMBERSHIP FEE PAID BY A PARTICIPANT.

These terms and conditions, together with the policies and Program descriptions provided by the Cleveland Indians, represent the entire agreement of the parties with respect to the Program and supersede any and all prior agreements, communications, or understandings regarding the same. These terms and conditions shall not be considered modified, amended, waived, or released except on express written agreement of the Cleveland Indians. If a court of law holds any provision of these terms and conditions to be illegal, invalid, or unenforceable: (a) that provision shall be enforced to the maximum extent possible, and (b) the legality, validity, and enforceability of the remaining provisions of these terms and conditions shall not be affected. These terms and conditions are governed by the laws of the State of Ohio, without regard to its choice of law principles.

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