Kids Club Members can check in at the Mets Kids Club located in section 431 during all 2026 Mets regular season home games from the time gates open until the end of the third inning Monday-Thursday and until the end of the fifth inning Friday-Sunday. You can find all of your Kids Club vouchers/benefits In the “tickets” section of the MLB Ballpark app (note if you have many tickets in your account you may have to scroll to the bottom of the page to find your tickets).
For a seamless check in process, make sure you have the MLB ballpark App downloaded and are signed into the account you used to register for Kids Club prior to arriving at Citi Field.
If it is your first check in you should see a voucher labeled “2026 Kids Club Membership ID Pickup” present this voucher at the Kids Club location in exchange for your Kids Club Lanyard and ID. If you have a Kids Club Essentials or Premium membership you should see a "2026 Kids Club Essentials Kit" voucher.
During subsequent check-ins during the 2026 season both Kids Club Free Members and Kids Club Essentials members can present their Kids Club “Bonus Check In” voucher (also found in the “tickets” section of the MLB Ballpark app) in exchange for bonus items. Kids Club Essentials Members (paid) can also collect hat charms for their Kids Club Cap.
Please note, child must be present to collect Kids Club Lanyard and ID and bonus items. You can find step by step instructions on how to locate your Kids Club vouchers here.