Kids Club FAQ
FAQ + Member Benefits
The Mets Kids Club is a kid only membership program where young Mets fans can enjoy special perks, exclusive items and once in a lifetime experiences. Choose between three different membership options 1) Premium 2) Essentials and 3) Free
- Access to Player Q&As
- Two Field Level Ticket Vouchers
- Redeemable for select 2026 Mets regular season home games
- Access to the Fast Pass Lane on Mr. and Mrs. Met Dash days
- Kids Club Essentials Kit with Premium Items:
- Color in Drawstring Bag
- Mets Subway Car Keychain Plush
- Home Run Apple Building Blocks Set
- Mets Kids Club Cap + Mr. Met Charm
- Kids Club Essentials Lanyard and ID
- Collectible Hat Charms:
- For every visit to Citi Field during the 2026 Mets Regular Season (up to six visits), Kids Club Premium Members will receive a limited edition charm for their Kids Club Cap!
- Presales for Kids Club Events
- Including Kids Club Trick-or-Treat and Kids Club Holiday Trail
- Bonus Items for every check in
Player Q&As are exclusive to Kids Club Premium Members. You will see passes in your ballpark app for each player Q&A. These passes are NOT tickets you must hold an additional game ticket to attend the player Q&A. Your Kids Club Premium ticket vouchers can be redeemed for games when Player Q&As occur.
Player Q&As are currently scheduled for the following dates and will be held prior to gates open so plan to arrive early:
- Sunday, April 26 vs. Rockies
- Sunday, May 31 vs. Marlins
- Sunday, September 6 vs. Giants
A maximum of two adults and one child can attend each player Q&A per Kids Club Member. The Kids Club Member must be present to attend the Q&A. No adults will be admitted to the player Q&A without child.
Your Kids Club Essentials Kit(s) are available for pickup during any regular season home game at the Mets Kids Club in section 431 from gates open until the end of the third inning. All Kids Club Essentials benefits can be found in the tickets section of the MLB Ballpark app. Make sure you have the MLB Ballpark app downloaded prior to arriving at Citi Field.
In the “tickets” section of the MLB Ballpark app you should see a voucher labeled “2026 Kids Club Essentials Kit” present this voucher at the Kids Club location in exchange for your Kids Club Essentials Kit. You should also see a “Bonus Check In” voucher which you can scan to collect small bonus items during subsequent visits to Citi Field.
In your Kids Club Essentials kit you will receive a Kids Club Cap and Mr. Met “hat charm.” There are five more hat charms that can be collected for your Kids Club Cap during subsequent visits to Citi Field.
In the tickets section of the MLB Ballpark app you should see five vouchers labeled “Hat Charm #1 - #5”. Present these vouchers at Kids Club to collect your hat charms. *One hat charm per game attended per Kids Club Essentials Member.
You can redeem your ticket vouchers for two tickets for Field level seats to select 2026 Mets Regular Season home games. You can find the full list of eligible games here:
- March/April: All games (excluding Opening Day)
- May: Mon–Thurs + Sundays (excluding 5/17)
- June–August: Mon–Thurs
- September: Mon–Thurs + Sundays
Your ticket vouchers can be redeemed by signing into My Mets Tickets. This should be the “My Mets Tickets” account associated with your Kids Club Membership. Once signed in navigate to the “vouchers” section on the menu.
Once you reach the vouchers section you should see your comp vouchers.
In order to redeem your vouchers you should click on “Kids Club Comp Offer Voucher”. Next select “Redeem” from the voucher actions menu and select the number of vouchers you wish to redeem.
On the next page select the game you wish to redeem your vouchers.
You can also find full step by step instructions on how to redeem your vouchers in the MLB Ballpark app here. Alternatively, you can find full step by step instructions on how to redeem your vouchers via your web browser here.
Your orange Kids Club Essentials Lanyard that comes in your essentials kit serves as your child’s fast pass for the Mr. and Mrs. Met Dash.
The fast pass line will be moving location for the 2026 season stay tuned for more info! More information on the Mr. and Mrs. Met Dash can be found in the Mr. and Mrs. Met Dash FAQ Section.
Every child over the age of 3 on the fast pass lane for the post game dash must have their own fast pass (orange 2026 Kids Club ID and Lanyard). One fast pass per child under 3. Please note all Kids Club Members registered for our free membership can use the general admission line to gain entry to the Mr. And Mrs. Met Post Game Dash.
Two Promenade Level Ticket Vouchers
Redeemable for select 2026 Mets regular season home games
Access to the Fast Pass Lane on Mr. and Mrs. Met Dash days
Kids Club Essentials Kit with Premium Items:
- Color in Drawstring Bag
- Mets Subway Car Keychain Plush
- Home Run Apple Building Blocks Set
- Mets Kids Club Cap + Mr. Met Charm
- Kids Club Essentials Lanyard and ID
Collectible Hat Charms:
- For every visit to Citi Field during the 2026 Mets Regular Season (up to six visits), KidsClub Essentials Members will receive a limited edition charm for their Kids Club Cap!
Presales for Kids Club Events
- Including Kids Club Trick-or-Treat and Kids Club Holiday Trail
Bonus Items for every check in
Your Kids Club Essentials Kit(s) are available for pickup during any regular season home game at the Mets Kids Club in section 431 from gates open until the end of the third inning. All Kids Club Essentials benefits can be found in the tickets section of the MLB Ballpark app. Make sure you have the MLB Ballpark app downloaded prior to arriving at Citi Field.
In the “tickets” section of the MLB Ballpark app you should see a voucher labeled “2026 Kids Club Essentials Kit” present this voucher at the Kids Club location in exchange for your Kids Club Essentials Kit. You should also see a “Bonus Check In” voucher which you can scan to collect small bonus items during subsequent visits to Citi Field.
In your Kids Club Essentials kit you will receive a Kids Club Cap and Mr. Met “hat charm.” There are five more hat charms that can be collected for your Kids Club Cap during subsequent visits to Citi Field.
In the tickets section of the MLB Ballpark app you should see five vouchers labeled “Hat Charm #1 - #5”. Present these vouchers at Kids Club to collect your hat charms. *One hat charm per game attended per Kids Club Essentials Member.
You can redeem your ticket vouchers for two tickets for Field level seats to select 2026 Mets Regular Season home games. You can find the full list of eligible games here:
- March/April: All games (excluding Opening Day)
- May: Mon–Thurs + Sundays (excluding 5/17)
- June–August: Mon–Thurs
- September: Mon–Thurs + Sundays
- Kids Club Lanyard and ID
- Bonus items for every check in at Kids Club
- Access to the Mr. and Mrs. Met Dash General Admission Line
*All Kids Club items must be picked up during 2026 Mets regular season home games.
All Kids Club benefits can be found in the tickets section of the MLB Ballpark App. Make sure you have the MLB ballpark App downloaded prior to arriving at Citi Field. In the “tickets” section of the MLB Ballpark app you should see a voucher labeled “2026 Kids Club Membership ID Pickup” present this voucher at the Kids Club location in section 431 in exchange for your Kids Club Lanyard and ID. You should also see a “Bonus Check In” in voucher which you can scan to collect small bonus items during subsequent visits to Citi Field.
To register for Kids Club navigate to the “Membership Options” section of Mets.com/KidsClub and click on the button of which membership want to sign up for and complete the purchase/sign-up steps. You may be asked to sign into your MLB account or create one if you don’t have one already.
When registering for Kids Club please fill out the adult’s information not the child’s. Kids Club Benefits will live in the adults My Mets Tickets account and on Ballpark app.
All Kids Club registration must be completed online.
At Citi Field there will be QR codes that direct to the online registration and Kids Club staff to help troubleshoot if necessary.
For a seamless registration process it is strongly advised that all Kids Club Members complete online registration prior to arriving at Citi Field.
Kids Club’s main location is in section 431 on the promenade level. Please visit this location to redeem your Kids Club benefits. Kids Club will also have a smaller satellite location in section 131 on the field level however most benefits must be collected in section 431.
Kids Club is open during all regular season home games from gates open until the end of the third inning (weather permitting). On high volume days Kids Club may stay open later.
In the interest of the safety of our staff during inclement weather Kids Club may be closed temporarily.
Kids Club Members can check in during all 2026 Mets regular season home games from the time gates open until the end of the third inning. You can find all of your Kids Club vouchers/benefits In the “tickets” section of the MLB Ballpark app (note if you have many tickets in your account you may have to scroll to the bottom of the page to find your tickets).
For a seamless check in process, make sure you have the MLB ballpark App downloaded and are signed into the account you used to register for Kids Club prior to arriving at Citi Field.
If it is your first check in you should see a voucher labeled “2026 Kids Club Membership ID Pickup” present this voucher at the Kids Club location in exchange for your Kids Club Lanyard and ID. If you have a Kids Club Essentials or Premium membership you should see a "2026 Kids Club Essentials Kit" voucher.
During subsequent check-ins during the 2026 season both Kids Club Free Members and Kids Club Essentials members can present their Kids Club “Bonus Check In” voucher (also found in the “tickets” section of the MLB Ballpark app) in exchange for bonus items. Kids Club Essentials Members (paid) can also collect hat charms for their Kids Club Cap.
Please note, child must be present to collect Kids Club Lanyard and ID and bonus items. You can find step by step instructions on how to locate your Kids Club vouchers here.
During all 2026 regular season home games, from gates open until the end of the third inning, you can connect with a Kids Club representative by visiting Kids Club location at Citi Field in sections 431 and 131.
For more information, contact us at kidsclub@nymets.com Monday through Thursday from 10:00 a.m. to 5:00 p.m. ET. We will respond to inquiries as quickly as possible.
Please note that Kids Club does not have a monitored phone line.
Everyone wishing to participate must be registered for one of our memberships. Free Kids Club Members grants access to the general admission line for the dash. Kids Club Essentials and Premium Members can utilize the fast pass lane for the dash.
The Mr. and Mrs. Met Dash is held after select Sunday afternoon day games. 2026 Mr. and Mrs. Met Dash dates will be announced soon!
All Kids 12 and under who are registered Kids Club Members can participate in the Mr. & Mrs. Met Dash and can wear their lanyard/ID as proof of membership (digital proof of membership is also acceptable).
Free Kids Club Members (blue lanyards) can utilize the general admission line. Kids Club Essentials and Premium Members (orange lanyards) can use the fast pass lane.
At the conclusion of the game Kids Club free members who hold a free membership should join the Kids Club General Admission Dash line on Seaver Way towards Roosevelt Avenue.
Kids Club Essentials and Premium Members should use the fast pass lane. We will be relocating the fast pass lane for Kids Club Essentials (paid) membership holders stayed tuned for more info on where that will be!
Kids Club Members should line up for the Mr. & Mrs. Met Dash after the last out of the game. The Dash will begin shortly thereafter once the seating bowl has been cleared.
After the game guardians and adult chaperones should line up with their Kids Club Members for the dash. All adults in the line must be accompanied by a child. Once the dash starts all kids and adult chaperones will head down the warning track to first base. At first base Kids can enter the infield dirt to run the bases staying within the sectioned off areas, adults should continue down the warning track to meet their kids at home plate. There will be staff to direct you. At no point should any kids or adults touch the infield or outfield grass.
Very small children who need assistance to run the bases and children with special needs may be accompanied by one adult chaperone. For the safety of our dash participants adults who are not chaperoning very small children or those with special needs must stay on the warning track.
At Kids Club we do our best to make accommodations to ensure all Kids Club Members can enjoy the dash. Please reach out to Kids Club at least 72 hours prior to the dash at KidsClub@nymets.com and our team will do our best to accommodate.
Reentry into the seating bowl and concourse will not be permitted once you join the Mr. & Mrs. Met Dash line. Please ensure you have all your belongings (including checked strollers) and have used the restrooms before joining the line.
If you wish to bypass the general admission line you can purchase the Kids Club Essentials or Premium Membership which comes with a fast pass for the dash along with ticket vouchers and premium items. You can purchase a Kids Club Essentials Membership at Mets.com/KidsClub.
The fast pass lane is moving location for the 2026 season. Stay tuned for more information!
All kids utilizing the fast pass line must have their own fast pass and must be a Kids Club Essentials or Premium member.
