Q: What is the Mr. and Mrs. Met's Kids Club?
A: The Mr. and Mrs. Met's Kids Club is a kids only membership program designed for children under the age of 14. There are three (3) membership options for the club, the MVP membership, All-Star membership, and Free membership.
Q: How do I buy a Mr. and Mrs. Met’s Kids Club membership?
A: New Mr. and Mrs. Met’s Kids Club memberships for the 2021 season are currently unavailable. Updates will be shared as soon as they become available.
Q: Why do I need to activate my membership?
A: To ensure you receive important, time-sensitive information about news, contests and more, please activate your membership. This will ensure you'll be the first to know about all the great events and activities available to members. In addition, this ensures you will get important communications regarding event changes. You will only receive emails related to Mr. and Mrs. Met’s Kids Club and information is not shared with any third parties or other organizations.
Q: How do I utilize my fast pass access for the Mr. and Mrs. Met Dash after Sunday games?
A: To limit gathering and promote social distancing, there will be no post game Mr. and Mrs. Met Dash on Family Sundays. We will revisit as conditions change and hope to safely resume Family Sundays later in the season. When the Mr. and Mrs. Met Dash does resume, the Membership Badge included in each package will act as a front-of-the-line pass for the dash.
Fast pass access is reserved for MVP and All-Star members only. An exclusive line will form outside of the Bullpen Gate (located behind the Shea Bridge). There will be signage directing MVP and All-Star members to the proper location to line-up once outside the gate. Please also make sure to wear your membership pass to gain entry into the Fast Pass line.
Please note: The Mr. and Mrs. Met Dash is weather permitting and will not take place following Sunday night game(s). To gain access to the Fast Pass line, please show your membership pass.
Q: How do I redeem my complimentary scoreboard message?
A: All rolled over MVP and All-Star members can redeem their complimentary scoreboard message by visiting the members-only section of mets.com/KidsClub and entering the code emailed to you on March 26, 2021.
The submission must follow our scoreboard guidelines which can be found on mets.com/scoreboard and be submitted at least 72 hours prior to the selected game (messages will be fulfilled on a first come, first served basis). Availability is limited to for all 2021 regular season home games except: Opening Day (April 8), Red Sox Series (April 27-28), Subway Series (Sept 10-12) and Saturday games June through August.
Should we be unable to honor complimentary scoreboard message vouchers for the 2021 season, vouchers will be eligible for certain 2022 regular season home games at Citi Field, subject to availability (some exclusions will apply).
Q: What do I do if I can’t find my complimentary scoreboard message?
A: Please contact us at [email protected] Monday through Thursday from 10:00 a.m. to 5:00 p.m. ET.
Q: Will my 2020 Mr. and Mrs. Met's Kids Club membership automatically renew for the 2021 season?
A: Due to the restriction of fan attendance for the 2020 60-Game regular season; all 2020 MVP and All-Star membership benefits will be rolled over and valid for the 2021 regular season. For more information, click here.
Q: How do I contact a customer service rep for the Mr. and Mrs. Met's Kids Club?
A: For more information, contact us at [email protected] Monday through Thursday from 10:00 a.m. to 5:00 p.m. ET.