SEASON TICKET TERMS AND CONDITIONS
SEASON TICKET AGREEMENT
This Season Ticket Agreement (this “Agreement”) is entered into between the purchaser of season tickets (“Account Holder”) and Pittsburgh Associates (the “Pirates”).
In consideration of the mutual covenants and agreements hereinafter set forth and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows:
THIS AGREEMENT CONTAINS AN AUTOMATIC RENEWAL FEATURE. YOU WILL BE CHARGED, AND PAYMENTS WILL CONTINUE TO BE PROCESSED, FOR SEASON TICKETS ANNUALLY UNTIL YOU OPT-OUT. YOU WILL BE OFFERED THE OPPORTUNITY TO OPT-OUT ANNUALLY DURING AN OPT-OUT PERIOD, WHICH WILL BE SPECIFIED IN THE APPLICABLE SEASON’S NOTICE OF AUTOMATIC RENEWAL, WHICH WILL BE SENT TO YOU PRIOR TO THE START OF EACH SEASON. PLEASE SEE SECTION 4 FOR DETAILS.
THIS AGREEMENT INCLUDES AN ARBITRATION PROVISION WITH A CLASS ACTION AND JURY TRIAL WAIVER. THE ARBITRATION PROVISION MAY HAVE A SUBSTANTIAL IMPACT ON THE WAY IN WHICH YOU OR THE PIRATES RESOLVE ANY CLAIM.
1. GENERAL TERMS AND CONDITIONS
a. Account Holder hereby agrees to purchase a season ticket package, which shall consist of tickets to a designated number of individual Pirates games. Each individual game ticket is a limited, revocable license issued by the Pirates to attend the baseball game listed on the applicable ticket.
b. The “Account” is the revocable license granted by this Agreement to purchase the tickets specified in the Account Holder’s personalized URL for the price set forth in the Account Holder’s personalized URL. All Account sales are final and no refunds or exchanges will be made, except as expressly provided in this Agreement. The Pirates reserve the right to set a limit on how many season tickets an Account Holder may purchase.
c. The terms and conditions applicable to the Account include those provided:
i. in this Agreement;
ii. on each individual game ticket;
iii. on the Pirates website at www.pirates.com (including, without limitation, the Guest Conduct standards posted online at www.pirates.com/a-z);
iv. on any signage in PNC Park; and
v. orally or in writing by authorized team or stadium personnel,
each of which are incorporated by reference in this Agreement.
d. The Pirates reserve the right to amend or supplement the terms and conditions contained in this Agreement at any time. The Pirates may amend or supplement this Agreement either by providing written notice to Account Holder or by posting information about and/or amendments or supplements to the terms and conditions online at www.pirates.com. It is the responsibility of Account Holder to read and comply with all updated terms and conditions at all times. The Pirates are not responsible for problems, losses or inconveniences experienced because Account Holder did not read information regarding the Account or this Agreement or because the information was mailed to a former or incorrect physical or e-mail address.
e. Accounts are not transferrable. This Agreement, the Account, and any rights Account Holder may have hereunder shall not be assigned or transferred in any manner, whether voluntarily or by gift, bequest, or operation of law, by Account Holder to any other person or entity without express written consent from the Pirates. Only Account Holder of record is allowed to make any changes to the Account. The Pirates reserve the right to require Account Holder to provide proof of identity and authorization to act before making any Account changes. It is the responsibility of Account Holder to notify the Pirates of any changes in Account Holder’s contact information.
f. The Pirates may provide an electronic ticket transfer system (the “System”). Any and all use of the System is subject to the terms and conditions associated with the Account and with accessing the System. The Pirates reserve the right to suspend, modify, replace and/or cancel the System at any time in their sole discretion. The Pirates reserve the right to disengage Account Holder’s access to electronically post for sale and forward tickets or revoke Account Holder’s Account if the Account and/or System terms and conditions are violated.
g. Account Holder agrees that it is a material breach of this Agreement for Account Holder to (or attempt to) sell, trade, forward, or otherwise transfer more than 50% of the tickets purchased through their Account without the express written consent of the Pirates.
h. Absent express written consent from the Pirates, the Account and tickets obtained by Account Holder shall not be used for advertising, promotion (including contests and sweepstakes), or other trade or commercial purposes.
i. Season ticket plans do not confer any ownership or leasehold rights on Account Holder. Season ticket plans are offered on a single-season basis only. The purchase of season tickets for the current season does not entitle Account Holder to purchase season tickets or to have tickets for a particular seat or seating area in any subsequent season. Season ticket sales in future seasons are subject to any changes, limitations and/or deadlines that have been or may be imposed by the Pirates. In particular, the Pirates expressly reserve the right to:
i. change season ticket policies and prices at any time and for any reason;
ii. apply components of season ticket purchases, such as policies, prices, or Benefits, differently to different persons or entities, including, without limitation, persons who are engaged in reselling tickets (whether licensed to do so or not);
iii. charge an administrative fee in connection with any reissuance of tickets that are lost or stolen or any approved correction or change to Account information; or
iv. refuse to sell future season tickets to any individual or entity, including, but not limited to, individuals or entities who:
A. fail to comply with any applicable payment deadline or other condition or restriction;
B. resell tickets to third parties (whether licensed to do so or not); or
C. engage in, or permit the use of their tickets by any person who engages in, conduct prohibited by team or stadium policies, including, without limitation, the Guest Conduct standards posted online www.pirates.com/a-z.
j. If the Pirates are authorized by Major League Baseball to issue Post-Season tickets, Account Holder may be entitled to purchase one (1) ticket for every possible Post-Season game for each seat held in the Account. Account Holder may not resell any Post-Season tickets for a premium in excess of any amount allowed by federal, state or local law. If Account Holder sells or offers to sell any Post-Season tickets at or near PNC Park, he or she will be removed from the premises and prosecuted, and could lose future rights to purchase tickets from the Pirates. Post-Season tickets may be subject to additional terms and conditions. The Pirates reserve the right to offer Account Holder relocated seats for Post-Season games. To the extent that any Post-Season games purchased by an Account Holder are not played, Account Holder may be offered the opportunity to seek a refund of amounts paid for unplayed Post-Season games, less any applicable service charges or fees, or to request that amounts paid for unplayed Post-Season games be applied to future ticket charges. In the event that Account Holder opts to have such amounts applied to future ticket charges, however, such decision does not automatically confer any right on Account Holder to purchase tickets in the future, including, without limitation, season tickets. The Pirates reserve the right to refund any amounts paid for unplayed Post-Season games to Account Holder, without interest or damages of any kind, in the event that the Pirates determine, in their sole discretion, not to grant Account Holder a license to purchase tickets in the future.
k. Certain Account Holders may be eligible to receive benefits, experiences and discounts (“Benefits”) in addition to their game tickets at no additional charge. The Pirates have sole discretion to determine which Account Holders qualify for such Benefits. Benefits may be modified, revoked, or terminated by the Pirates, as to an individual Account Holder or all Account Holders, at any time and for any reason, without compensation or damages of any kind. Account Holders that sell, trade, forward, or otherwise transfer more than 50% of the tickets purchased through their Account may not be eligible for any Benefits.
l. The Pirates are not responsible for lost tickets, stolen tickets, or tickets left at another location. Tickets may be replaced at the sole discretion of the Pirates and the Pirates may impose an additional cost on replacement tickets in their sole discretion. Stolen season tickets will be replaced only upon written request made by Account Holder, accompanied by a police report identifying the theft of the tickets. In the event the Pirates replace any ticket, the replacement ticket will be honored over the original ticket in all cases and the original ticket will be null and void.
m. Account Holder hereby gives permission to the Pirates to contact Account Holder about Account Holder’s tickets and other commercial opportunities via mail, email, phone, or text message. Account Holder may revoke this authorization at any time by emailing such request to [email protected].
n. Account Holder, on their behalf and on behalf of any individual who uses Account Holder’s ticket(s), including any minor(s) (each, an “Accompanying Party”), grants the Pirates and Major League Baseball (and their current and future sponsors, licensees, designees, and agents) the unrestricted right and license to use Account Holder’s and any Accompanying Party’s image, likeness, name, voice, comments, and/or other proprietary or public rights in any live or recorded broadcast, telecast, photograph, video, audio, audiovisual, and/or other recording taken in connection with a game or other transmission, distribution, public performance, or reproduction in whole or in part of a game, for all purposes, worldwide, in perpetuity, and in any and all media now or hereafter known, without compensation or further authorization.
2. PAYMENT OPTIONS
Account Holder may elect to make payment in full for their 2024 season tickets via debt or credit card by calling their designated account manager or Ticket Services at 1-800-BUY-BUCS (1-800-289-2827), or by check made payable to “Pittsburgh Pirates” and mailed to Ticket Services, PNC Park, 115 Federal Street, Pittsburgh, PA 15212.
If Account Holder does not elect to make payment in full for their 2024 season tickets, Account Holder will make as many as eight (8) approximately equal payments, depending on the date Account Holder first placed their order for 2024 season tickets (“Initial Payment Date”). The Initial Payment Date for Account Holders whose Account automatically renewed for the 2024 season will be September 1, 2023.
Account Holder will make their first payment for their 2024 season tickets on their Initial Payment Date and will make up to seven (7) additional payments on the dates set forth in the chart below. Each payment will carry a 0% Annual Percentage Rate and will be automatically deducted from Account Holder’s credit or debit card as stated in Section 5 below.
The following chart shows when Account Holder will be automatically charged for the 2024 season based on Account Holder’s Initial Payment Date:
INITIAL PAYMENT DATE | INSTALLMENT CHARGES |
---|---|
By September 15, 2023 | Eight (8) installments to be charged on: the Initial Payment Date; 10/2/2023; 11/1/2023; 12/1/2023; 1/2/2024; 2/1/2024; 3/1/2024; and 4/1/2024. |
September 16, 2023 –October 15, 2023 | Seven (7) installments to be charged on: the Initial Payment Date; 11/1/2023; 12/1/2023; 1/2/2024; 2/1/2024; 3/1/2024; and 4/1/2024. |
October 16, 2023 –November 15, 2023 | Six (6) installments to be charged on: the Initial Payment Date; 12/1/2023; 1/2/2024; 2/1/2024; 3/1/2024; and 4/1/2024. |
November 16, 2023 –December 15, 2023 | Five (5) installments to be charged on: the Initial Payment Date; 1/2/2024; 2/1/2024; 3/1/2024; and 4/1/2024. |
December 16, 2023 –January 15, 2024 | Four (4) installments to be charged on: the Initial Payment Date; 2/1/2024; 3/1/2024; and 4/1/2024. |
January 16, 2024 –February 15, 2024 | Three (3) installments to be charged on: the Initial Payment Date; 3/1/2024; and 4/1/2024. |
February 16, 2024 –March 15, 2024 | Two (2) installments to be charged on: the Initial Payment Date; and 4/1/2024. |
On or after March 16, 2024 | One (1) installment to be charged on the Initial Payment Date. |
If Account Holder’s Account automatically renews for subsequent seasons pursuant to Section 4, Account Holder will be automatically charged on or around 9/1, 10/1, 11/1, 12/1, 1/1, 2/1, 3/1 and 4/1 prior to such season. Such payments shall apply to season tickets for the following season. Exact payment dates for each season following the 2024 season will be confirmed in the annual Notice of Automatic Renewal.
1. TRUTH IN LENDING ACT: If Account Holder has elected to pay for season tickets in more than four (4) installments, the following information is provided in connection with the Truth In Lending Act:
Creditor: The creditor is Pittsburgh Associates.
Annual Percentage Rate: The cost of your credit as a yearly rate is 0%.
Finance Charge: You will not be charged a credit or finance fee in connection with the purchase of season tickets.
Amount Financed: The amount financed for your season tickets will be equal to the amount of the purchase price for the tickets specified in your personalized URL.
Total of Payments: The amount you will have paid for your season tickets after you have made all payments on a timely basis will be equal to the amount of the purchase price for your season tickets specified in your personalized URL.
Total Sale Price: The total cost of your season tickets will be equal to the amount of the purchase price for the tickets specified in your personalized URL.
Number of Payments: The total number of payments is based on the Initial Payment Date as set forth in Section 2.
Amount of Each Payment: The amount of each payment is based on: (i) the total purchase price for the tickets; and (ii) the number of payments.
Prepayment: You will not be charged a penalty if you elect to prepay amounts owed.
2. AUTOMATIC RENEWAL: Account Holder agrees that if after the conclusion of a season, the Pirates choose to offer Account Holder the opportunity to purchase season tickets for a subsequent season, this Agreement is subject to automatic renewal. If the Pirates choose to offer Account Holder the opportunity to purchase season tickets for a subsequent season, the Pirates will provide Account Holder with a written Notice of Automatic Renewal by electronic transmission at least thirty (30) days and not more than sixty (60) days prior to the cancellation deadline stated in the Notice of Automatic Renewal. The Notice of Automatic Renewal will also identify the seat(s) offered to Account Holder for the subsequent season and state the amount due for renewal, which may be higher than the rate for the previous season. If Account Holder does not wish to purchase season tickets for the subsequent season, Account Holder must provide the Pirates with written notice pursuant to the instructions provided in the Notice of Automatic Renewal on or before the cancellation deadline. Account Holder may also cancel their automatic renewal by completing the 2024 Pirates STH Opt-Out Form located in the Account Holder’s personalized URL. If Account Holder does not cancel their account as set forth herein, Account Holder agrees to purchase season tickets for the subsequent season on the terms set forth in the Notice of Automatic Renewal.
3. PAYMENT AUTHORIZATION: At the time that payments are initially due under this Agreement, Account Holder is required to provide a form of payment for any future payments due under the terms of this Agreement or renewals that may be offered. It is the responsibility of Account Holder to keep current credit or debit card information on file with the Pirates and to notify the Pirates of any changes to such information in a timely fashion. Account Holder hereby agrees and authorizes the Pirates, or their agents, service providers and successors or assigns, to charge the identified form of payment (or any subsequent debit or credit card(s) Account Holder provides to the Pirates) in the amounts and on the dates set forth above for the 2024 season, and in the amount stated in Account Holder’s Notice of Automatic Renewal for any subsequent seasons. Note that as set forth in Section 4, Account Holder’s season tickets in subsequent seasons may be at a higher rate or for seat(s) in a different location. Account Holder may revoke this payment authorization by emailing [email protected] in such time and manner as to afford the Pirates a reasonable opportunity to act upon Account Holder’s request. If Account Holder revokes this authorization, Account Holder will still be responsible for paying all amounts owed under the terms of this Agreement. If any payment subject to this Agreement is returned unpaid, Account Holder authorizes the Pirates to resubmit a charge up to two additional times (or any greater number permitted by law) and/or cancel Account Holder’s Account immediately. Account Holder understands that its bank may charge a fee if a payment is returned for insufficient funds, and that the Pirates will have no liability for any such fee.
4. ASSUMPTION OF RISK AND RELEASE: Account Holder, on their behalf and on behalf of any Accompanying Parties, assumes all risk and danger incidental to attending a game, occurring in and around any part of PNC Park or surrounding grounds, including, but not limited to, the stands, concourses and concession areas, at any time prior to, during or subsequent to the game (including, but not limited to, injuries from balls, bats or other objects entering the stands, including objects projected into the stands for entertainment purposes). Account Holder, on their behalf and on behalf of any Accompanying Parties, agrees to waive and release any claim that the Released Parties are liable or responsible for losses or injuries to person or property arising or related in any way to Account Holder’s or any Accompanying Party’s attendance at a game. Please stay alert and be aware of your surroundings.
5. MISCELLANEOUS
a. This Agreement and its terms and conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflicts of law principles. In consideration for being allowed to purchase a season ticket plan, Account Holder agrees that ALL DISPUTES, CLAIMS OR CONTROVERSIES ARISING OUT OF OR RELATING TO THE PURCHASE, SALE OR USE OF PIRATES TICKETS OR ATTENDANCE AT PIRATES GAMES SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION before a single arbitrator appointed by the American Arbitration Association (“AAA”) in accordance with its then governing rules and procedures, including the Supplementary Procedures for Consumer-Related Disputes, where applicable. Account Holder and the Pirates WAIVE ALL RIGHTS TO A TRIAL BY JURY in any action or proceeding involving any claim. The arbitration shall be held in Allegheny County, Pennsylvania, and judgment on the award rendered by the arbitrator may be entered by any court of competent jurisdiction. Account Holder and the Pirates agree that the arbitrator shall have authority to award legal and equitable relief available in the courts of the Commonwealth of Pennsylvania, provided that: (1) the arbitrator shall not have authority to award consequential damages (regardless of foreseeability) or punitive damages; and (2) any and all claims shall be arbitrated on an individual basis only, and shall not be consolidated or joined with or in any arbitration or other proceeding involving a claim of any other party. This arbitration undertaking is made pursuant to and in connection with a transaction involving interstate commerce, and shall be governed by and construed and interpreted in accordance with the Federal Arbitration Act.
b. The Pirates may terminate this Agreement at any time by providing written notice to Account Holder. In the event of termination, the Pirates shall refund the pro rata portion of the license fee for the remainder of the season to Account Holder within a reasonable time, unless termination is the result of Account Holder’s material breach of the terms and conditions of this Agreement, in which case Account Holder shall not be entitled to any refund, future credit, or damages of any kind.
c. By tendering a payment to the Pirates, creating the Account, accepting tickets, or redeeming any tickets for admission to any game, Account Holder expressly agrees to be bound by these terms and conditions.