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Minnesota Twins 2020 Season Updates

June 25, 2020

On June 23, it was announced that Opening Day of the 2020 Major League Baseball season is set for either July 23 or 24. The Minnesota Twins will play 60 regular season games under this revised schedule, including 30 home games at Target Field.

However, as mandated by Governor Tim Walz, and aligned with guidance from the Minnesota Department of Health (MDH) and Centers for Disease Control and Prevention (CDC), the Twins will open the 2020 season without the game’s best fans in attendance at Target Field.

This is a decision the Twins unequivocally support. With the full impact of the coronavirus pandemic still unknown, playing in an empty ballpark for now is the best course of action to ensure the continued health, safety and well-being of our fans, partners, players, staff, employees and communities.

As the Twins eagerly anticipate and prepare to welcome our fans back to Target Field in 2021 (or as soon as safely possible), the organization has implemented the following policies for fans holding tickets to any of the club’s originally-scheduled 81 regular season home games at Target Field in 2020:

Season Ticket Holders (including Flex Plan Holders); ticket holdings are paid in full
Twins Season Ticket Plan Holders (including Flex Plan Holders) whose holdings are paid in full for 2020 will automatically have their full payment on account applied to their 2021 renewal balance, beginning with the first payment date of August 28, 2020; plus, they will receive an additional credit on account in the amount of 15 percent of their fully-paid 2020 plan (maximum bonus credit allowable for the 2020 regular season is $20,000). Season Ticket pricing for 2021 will remain unchanged from the 2020 season (any bonus credit remaining on account in excess of 2021 Season Ticket value may be used either toward additional 2021 regular season home games, or a 2022 renewal balance). Season Ticket Holders who have questions, or who wish to discuss their ticket holdings further, should contact their Twins Season Sales and Service Executive directly; or, contact the Season Ticket Holder VIP service via phone at 612-370-4575 or via email at [email protected].

Season Ticket Holders (including Flex Plan Holders); registered on monthly payment plan
Season Ticket Holders (including Flex Plan Holders) on the monthly payment plan, which was suspended by the Twins beginning with the March 30 payment date, will automatically have all credit currently on account applied to their 2021 renewal balance, beginning with the first payment date of August 28, 2020; plus, they will receive an additional credit on account equal to 15 percent of the value paid on account (maximum bonus credit allowable for the 2020 regular season is $20,000). Season Ticket pricing for 2021 will remain unchanged from the 2020 season (any bonus credit remaining on account in excess of 2021 Season Ticket value may be used either toward additional 2021 regular season home games, or a 2022 renewal balance). Season Ticket Holders who have questions, or who wish to discuss their ticket holdings further, should contact their Twins Season Sales and Service Executive directly; or, contact the Season Ticket Holder VIP service via phone at 612-370-4575 or via email at [email protected].

Groups and Single Game Hospitality
Groups who have purchased tickets, suites or a hospitality space to any of the Twins’ originally-scheduled 81 regular season home games at Target Field in 2020 will be contacted by their Twins Group Account Executive to discuss options, including rescheduling their group event for a 2021 regular season home game date, or other alternatives. Those that have made payment toward any 2020 regular season Twins home game will receive a credit on account for that payment, plus an additional credit on account in an amount equal to 15 percent of the value paid on account, to be used toward their 2021 group reservation. Credit will be available once single-game tickets are placed on sale by the Twins.

Annual Suite Holders
Annual Suite Holders will be contacted directly by their Twins Premium Sales and Service Executive, but should also review their agreement for direction on the process for impacted games that are not made up.

Twins Pass Plan Holders
Twins Pass monthly plan holders will automatically have their account refunded in the full amount charged at time of purchase (Twins Pass holders were charged for one month only at time of purchase, with all subsequent monthly payments suspended).

Single-Game Purchasers
Fans who purchased single-game tickets for any of the Twins’ originally-scheduled 81 regular season home games at Target Field in 2020 will automatically receive a credit on their account in the full amount paid to be used toward a 2021 regular season Twins home game; or, they can opt for a full refund of the amount paid. Credit will be available for use once 2021 single-game tickets are placed on sale by the Twins. Fans who purchased single-game tickets and wish to request a refund should please visit twinsbaseball.com/refund.

Secondary Market Tickets
Tickets that have been purchased from a secondary market reseller cannot be refunded by the Twins. Fans holding tickets that have been purchased through a secondary ticket reseller must consult that reseller for ticket information.

If the current guidance from local public health officials changes at any point during the 2020 Major League Baseball season in a way that allows fans to safely attend games at Target Field, we will communicate any potential ticket options at that time.

For additional questions, please visit here.

Target Field

Target Field Ticket Office
The Target Field Ticket Office is closed until further notice; however, our Ticket Sales & Service representatives are available via phone by calling 1-800-33-TWINS or 612-33-TWINS.

Note: If you are a Minnesota Twins Season Ticket Holder or Group Organizer and have a question about your account, please call 612-370-4575.

Target Field Tours
All Target Field tours have been cancelled until further notice. We will provide updates, when available, on twinsbaseball.com and Twins social media channels.

Twins Clubhouse Store
The Twins Clubhouse Store has re-opened. More Information »

Target Field Events
For information regarding postponements, cancellations and refund policies for Target Field Events, please visit targetfieldevents.com.

FAQs

Opening Day of the 2020 Major League Baseball season is set for either July 23 or 24. The Minnesota Twins will play 60 regular season games under this revised schedule, including 30 home games at Target Field.

However, as mandated by Governor Tim Walz, and aligned with guidance from the Minnesota Department of Health (MDH) and Centers for Disease Control and Prevention (CDC), the Twins will open the 2020 season without the game’s best fans in attendance at Target Field.

This is a decision the Twins unequivocally support. With the full impact of the coronavirus pandemic still unknown, playing in an empty ballpark for now is the best course of action to ensure the continued health, safety and well-being of our fans, partners, players, staff, employees and communities.

The Twins have announced policies for fans holding tickets to any of the club’s originally-scheduled 81 regular season home games at Target Field in 2020.

The club also is working in close collaboration with MLB, the Minnesota Department of Health and national public health officials to monitor this evolving situation.

If the current guidance from local public health officials changes at any point during the 2020 Major League Baseball season in a way that allows fans to safely attend games at Target Field, we will communicate any potential ticket options at that time.

Single Game Tickets

I have tickets for one or more of the Twins’ originally-scheduled 81 home games; what do I do?
You will automatically receive credit in the full amount paid to be used toward a 2021 regular season Twins home game at Target Field; or, you may opt for a full refund of the amount paid. Credits will be available for use once 2021 single-game tickets are placed on sale by the Twins. (If you purchased tickets in person at the Target Field Ticket Office, please retain your tickets to be used as a voucher to a 2021 regular season home game.)

If you wish to request a refund, and you purchased your ticket(s) via credit card, please visit twinsbaseball.com/refund to submit a Refund Request Form. If you purchased your ticket(s) at the Target Field Ticket Office and paid with cash, please send original ticket(s) along with name, address, email and daytime telephone number to the address below. All refund requests must be made by July 31.

Minnesota Twins Ticket Office
Attn: Impacted 2020 Games
1 Twins Way
Minneapolis, MN 55403

Once processed by the club, the refund will be delivered to the credit card of record within 7-14 business days. Checks will be issued for accounts that originally paid via cash; these will take three to four weeks for processing once the request is received.

Please note that tickets that were purchased from a secondary market reseller cannot be refunded by the Twins.

I am a Twins Pass plan holder and enrolled in the monthly payment plan – what about the one month already charged?
You will automatically have your account refunded in the full amount charged at the time of your Twins Pass purchase (Twins Pass holders were charged for one month only at time of purchase, with all subsequent monthly payments suspended).

Theme Night Tickets

What if I purchased tickets for a 2020 Theme Night?
You will automatically receive credit in the full amount paid to be used toward a 2021 regular season Twins home game at Target Field; or, you may opt for a full refund of the amount paid. Additionally, we hope to reschedule each originally-scheduled 2020 Theme Night event for a Twins home game date during the 2021 season. Once we have more information relating to each Theme Night event, including a rescheduled date in 2021, we will be in direct contact with you. Additionally, the item included with the purchase of each special Theme Night ticket package will be distributed at the rescheduled Twins game date (a valid ticket purchased through the special Theme Night package will be needed to redeem the item). For immediate questions relating to your 2020 Theme Night purchase, please call or text the Twins Group Ticket Sales & Service hotline at 612-375-7454, or email [email protected].

Season Tickets

What happens to my Twins Season Ticket Package if fans are not allowed in Target Field in 2020?

  • If you are a Twins Season Ticket Holder (including Flex Plan Holders) whose holdings are paid in full, you will automatically have your full payment on account applied to your 2021 renewal balance, beginning with the first payment date of August 28, 2020; plus, you will receive an additional credit on account in the amount of 15 percent of your fully-paid 2020 plan (maximum bonus credit allowable for the 2020 regular season is $20,000). Season Ticket pricing for 2021 will remain unchanged from the 2020 season (any bonus credit remaining on your account in excess of 2021 Season Ticket value may be used either toward additional 2021 regular season home games, or a 2022 renewal balance).
  • If you are a Twins Season Ticket Holder (including Flex Plan Holders) registered on the monthly payment plan (which was suspended by the Twins beginning with the March 30 payment date), you will automatically have all credit currently on account applied to your 2021 renewal balance, beginning with the first payment date of August 28, 2020; plus, you will receive an additional credit on account equal to 15 percent of the value paid on account (maximum bonus credit allowable for the 2020 regular season is $20,000). Season Ticket pricing for 2021 will remain unchanged from the 2020 season (any bonus credit remaining on your account in excess of 2021 Season Ticket value may be used either toward additional 2021 regular season home games, or a 2022 renewal balance).

I am a Season Ticket Holder and transferred my tickets for some games – what do I do now?
If you forwarded tickets for any of the Twins’ originally-scheduled 81 regular season home games at Target Field in 2020, you don’t need to take any action to recall those tickets. Those games will automatically be credited back to the original account holder.

Please reach out to your Season Ticket Sales & Service Executive if you have additional questions:
VIP Season Ticket Holder Phone Line: 612-370-4575
VIP Season Ticket Holder E-mail Address: [email protected]
Exclusive Twins Season Ticket Holder Webpage: twinsbaseball.com/sth

Group Tickets

My group purchased tickets for one or more of the Twins’ originally-scheduled 81 home games; what do we do?
Groups who have purchased tickets, suites or a hospitality space to any of the Twins’ originally-scheduled 81 regular season home games at Target Field in 2020 will be contacted by their Twins Group Account Executive to discuss options, including rescheduling their group event for a 2021 regular season home game date, or other alternatives. Those that have made payment toward any 2020 regular season Twins home game will receive a credit on account for that payment, plus an additional credit on account in an amount equal to 15 percent of the value paid on account, to be used toward their 2021 group reservation. Credit will be available once single-game tickets are placed on sale by the Twins.

For additional questions related to your 2020 Twins group outing or hospitality outing at Target Field, please call your Twins Group Ticket Sales & Service Executive directly, call or text our VIP hotline at 612-375-7454, or email [email protected].

Premium Seating and Annual Suites

I am an Annual Suite Holder; how does a 2020 season without fans affect me?
Annual Suite Holders will be contacted directly by their Twins Premium Sales and Service Executive, but should also review their agreement for direction on the process for impacted games that are not made up.

For additional questions related to your 2020 Twins Premium Seating and Hospitality, please call your Twins Premium Sales and Service Executive directly, call or text our VIP hotline at 612-370-4575, or email [email protected].

Spring Training Tickets

I have tickets/questions about Spring Training, where can I get information on those games?
All 2020 Spring Training games as of 4 p.m. EST on March 12th were cancelled. All ticket refunds for tickets purchased through the Minnesota Twins with a credit card have been processed. Details on ticket refunds and more information can be found at twinsbaseball.com/springtraining.