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Season Ticket Holder Frequently Asked Questions

How do I change or update my contact information on my season ticket account?

If you need to change any account information such as email address, mailing address or phone numbers, please contact your dedicated Season Ticket Account Representative.

If I misplaced my season ticket(s) or they have been stolen, how can I request duplicate tickets?

In the case of lost or stolen tickets, or to have tickets printed, there is a printing fee of $5 per ticket. If tickets need to be printed or reprinted, only the Season Ticket Holder of record may request duplicates by contacting their Season Ticket Account Representative.

Can I transfer my season ticket account to another person?

The Chicago Cubs season tickets are not transferable. In the event the tickets are in a company name and the contact person wants to make a change, a formal request in writing, on company letterhead, must be made, and the tickets must remain in the company name. The change must be signed by the account holder of record and an officer of the company.