Where are the London Series 2024 games taking place?
Both games will take place at London Stadium within Queen Elizabeth Olympic Park in Stratford, East London, UK, E20 2ST.

When do the games take place?
There are two games in the MLB World Tour: London Series 2024.
The first game is on Saturday June 8, 2024
The second game is on Sunday June 9, 2024

Who is playing?
New York Mets and Philadelphia Phillies are playing a two-game series. New York Mets will be the home team on Saturday and Philadelphia Phillies will be the home team on Sunday.

What are key timings for event days?

Saturday June 8:

• Gates Open - 3 p.m. (BST)
• First Pitch - 6:10 p.m. (BST)
• Game Ends - Unknown. Average game c2.5 hours / c8.40 p.m. (BST)

Sunday June 9:

• Gates Open - 12 p.m. (BST)
• First Pitch - 3:10 p.m. (BST)
• Game Ends - Unknown. Average game c2.5 hours / c5.40 p.m. (BST)

Is baseball a family friendly event?
Yes, the MLB World Tour: London Series is an inclusive event for all ages. Children's tickets can be purchased for Children under 16 on the day of the game, dependent on availability. Any ticket holder under 16 years of age must be accompanied by an adult aged 18 years of age or over.

Anyone entering the venue must be in possession of a valid ticket regardless of age; there are no 'babes in arms' or 'lap tickets'.

How long does a baseball game last?
In 2023, the average baseball game lasted around two and a half hours, though there is no time limit as it is not dictated by a clock. Teams alternate between batting and fielding across nine innings. If the game is tied after nine innings, the game will continue until a winner emerges.

Where will further information about the MLB London Series 2024 be posted?
Further information will be posted on MLB.com/LondonSeries and @MLBEurope.

Where can I buy tickets and hospitality?
MLB urge all fans to only buy through official channels and not to buy tickets through secondary market sites.

Official Ticketing Agents
Ticketmaster UK
London Stadium

Official Hospitality
CSM
Ticketmaster UK

Official Travel Packages
On Location

What are the Ticketing Terms and Conditions (T&Cs)?
For MLB Ticketing T&Cs click here.

Will I need a Visa to travel to the UK from overseas?
If you are coming from overseas, you will need to ensure that you are eligible to travel to the UK. For more information click here.

Do I need to be vaccinated to enter the UK to watch the London Series?
Please visit the UK Government’s website here for all entry information related to COVID-19.

When do tickets go on sale?
Fans that have pre-registered on the MLB World Tour: London Series website will have access to the weekend tickets Pre-Sale at 12.00pm GMT (7.00am EST) on Wednesday November 22 2023 until 5.00pm GMT (12.00pm EST) on Friday November 24 2023. Pre-registered fans will be able to purchase weekend tickets, giving you the same seat for both games.

From 12.00pm GMT (7.00am EST) on Monday November 27 2023 until 5.00pm GMT (12.00pm EST) on Friday December 1 2023, pre-registered fans will be able to purchase tickets for a single game (either the Saturday or Sunday game).

What is the cut-off for registration ahead of each pre-sale closing to buy tickets?
For weekend tickets, registration will need to be completed by 12:00pm GMT (7:00am EST) on Friday November 24, 2023. For day tickets, registration must be completed by 12:00pm GMT (7:00am EST) on Friday December 1, 2023.

What is a weekend ticket?
A ticket to both games in the Series, securing you the same seat in the stands on both Saturday and Sunday.

How will I be informed of ticket availability?
Pre-registered fans will receive an email on Wednesday November 22 2023 for weekend tickets and Friday December 1 2023 for single day tickets with a unique link and instructions on how to purchase tickets. The link is unique specifically for pre-registered fans and should not be shared.

How many tickets will I be able to order?
Using your unique link, pre-registered fans can purchase up to 10 weekend tickets or 10 tickets to the Saturday and/or 10 tickets for the Sunday game.

I pre-registered but didn’t get an email?
Check your junk email folder for an email from MLB.com.

When do tickets go on sale for Club Season Ticket Holders?
Season Ticket Holders at the two clubs playing had access to tickets before they went on General Sale.

• From 10.00am EST (3.00pm GMT) on Tuesday November 28 2023 until 12.00pm EST (5:00pm GMT) on Thursday November 30 2023. Club Season Ticket Holders will be able to purchase weekend tickets, giving you the same seat for both games.
• From 10.00am EST (3.00pm GMT) on Friday December 1 2023 until 12.00pm EST (5.00pm GMT) on Monday December 4 2023, Club Season Ticket Holders will be able to purchase tickets for a single game (either the Saturday or Sunday game).

How will I be informed of ticket availability?
Club Season Ticket Holders will receive an email on the morning of each Pre-Sale with a unique link and instructions on how to purchase your ticket(s). The link is unique for Season Ticket Holders and should not be shared.

How many tickets will I be able to order?
Using your unique link, Club Season Ticket Holders can purchase up to 10 weekend tickets or 10 tickets to the Saturday and/or 10 tickets for the Sunday game.

Are there Mets or Phillies team-specific seating sections?
Mets will be occupying the dugout along the first base line. Tickets for Mets’ Season Ticket Holders will be allocated in sections on this side of the ballpark.

Phillies will be occupying the dugout along the third base line. Tickets for Phillies’ Season Ticket Holders will be allocated in sections on this side of the ballpark.

When do tickets go on sale?
General Sale opens at 10.00am GMT (5.00am EST) on Friday December 8, 2023. For more information click here.

How many tickets will I be able to order?
General Sale will allow a maximum of 10 tickets to be purchased online per person, per game.

Can I make a group booking?
If you wish to make a booking for 11 or more tickets, this is classed as a group booking and there is a different process. Please email [email protected] to enquire on options and/or availability; or submit a booking request by completing Group Tickets Booking Form online here. Please include number of tickets, price category, preferred sections and a contact telephone number. A member of the team will be in contact within three working days to discuss options (subject to availability).

How do I purchase tickets?
To complete your purchase, you will need to have an account with ticketmaster.co.uk. Existing ticketmaster.com accounts cannot be used. You can set up an account at ticketmaster.co.uk/member now, this will save you time at check out.

How much will the tickets cost?
Tickets will vary in price depending on where you choose to sit. Single tickets start from £19.50 for children and £39 for adults. A quantity of children's tickets are available in Category 6 and Category 7; in other price categories, children will be required to purchase a full price ticket. These face value prices are subject to service and handling charges.

For more pricing information for each category click here.

What are the additional charges and fees?
Service and handling charges are levied by the ticketing agent to cover the costs of their platform, people, service and booking process. These charges are in line with other major sporting and entertainment events.

Please see more information about Ticketmaster fees here.

Is there any information that might help me decide where I should sit?
New York Mets will be occupying the dugout along the first base line, to the right of home plate. Philadelphia Phillies will be occupying the dugout along the third base line, to the left of home plate.

What is a Partially Restricted View seat (PRV)?
A partially restricted view means that you may be unable to see the entire field of play from that seat. You'll have either an incomplete view because of the position of the seats, or something may be in your line of sight. However, your view will never be completely impeded and you will always be able to see the batter on home plate and all the bases. A partially restricted view (PRV) seat will be clearly indicated when going through the purchasing process and sold at a discount to the surrounding seats with unrestricted views.

What is a Collector Ticket?
A Collector Ticket is a collectable ticket with an exclusive MLB World Tour: London Series 2024 design. It's a credit card-sized ticket to be used as a memento which will be sent after the event.

How will I receive my ticket(s)?

Ticketmaster
You will receive electronic / mobile tickets through the Ticketmaster App or website-based Ticketmaster account, approximately 10 – 14 days before the event. There are no additional charges for electronic / mobile tickets.
If you buy a Collector Ticket you will receive these in the mail approximately one month after the event. You will still gain access to the event with an electronic / mobile ticket. Please note that Collector Tickets will incur an additional charge which will be added to your bill prior to buying your tickets on ticketmaster.co.uk.

London Stadium
You will receive digital tickets no later than 5 days before the event via TX.IS https://tx.is/ with instructions on how to claim your downloadable tickets. Please add [email protected] to your Safe Senders list and look out for the email.

When will I receive my ticket(s)?

Ticketmaster
You will receive an email to confirm your ticket purchase immediately, and the ticket(s) will be sent available to access approximately 10 to 14 days before the event.

London Stadium
You will receive an email to confirm your ticket purchase immediately, and the ticket(s) will be sent to you no later than 5 days before the event.

Can I upgrade my game ticket to include hospitality?
A single game ticket cannot be upgraded to include hospitality. However, hospitality packages are available for you to purchase from here.

To explore the full range of hospitality options, please visit here, call +44 20 7593 5283 or email: [email protected] .

Are there any international travel packages available?
Travel packages will be available through On Location. Please check www.onlocationexp.com for further information.

How do I purchase a ticket for wheelchair user and ambulant disability access?
Fans who require wheelchair user and ambulant disability access can book online through Ticketmaster UK. There will be provision for those requiring assistance to be supported by a helper / carer who would receive a complimentary ticket. Please note that proof of this requirement may be required.

Is there an age restriction for the MLB World Tour: London Series 2024?
Fans of all ages are welcome. However, under 16s must be accompanied at all times by an adult aged 18 or over.

Are there children’s tickets available?
Fans under the age of 16 on the day of the game may be eligible for a children’s ticket. A quantity of children’s tickets are available in Category 6 and Category 7; in other price categories, children will be required to purchase a full price ticket. Anyone entering the venue must be in possession of a valid ticket regardless of age; there are no ‘babes in arms’ or ‘lap’ tickets.

There are some seats which have a rail in front of them (Blocks: 218, 219, 220, 221, 222 and 223) which may result in a partially restricted view for children; these seats will be highlighted on the Ticketmaster platform. Please search for seats elsewhere in the stadium if this is a concern.

What time can I enter the stadium?
London Stadium will open around three hours before the first pitch, so that's 3.00pm BST (local London time) on Saturday June 8 2024 and 12.00pm BST (local London time) on Sunday June 9 2024. Entertainment, food and beverages will be on offer throughout the day.

How do I get to London Stadium?
To plan your visit, check here for information.

Is there parking available?
There will be no general parking at the stadium. We recommend all ticket holders use public transport. However, there will be limited parking for Blue (disability) Badge holders. Blue Badge parking passes can be purchased through London Stadium’s website. The exact location, directions and opening hours of the Blue Badge parking area will be confirmed in due course. Customers purchasing Blue Bade parking will be contacted closer to the event, to gather details such as car registration number, etc. Please add [email protected] to your safe senders list.

Is there additional support for people with disabilities?
London Stadium take pride in providing a dedicated service to all guests. This includes a wide range of features, facilities and services to support our disabled customers. For more information click here.

Can I bring a pram/stroller?
Strollers and prams may be brought and stored at the venue. Scooters, skateboards and any other transport favoured by our youngest fans are not permitted at London Stadium. For locations of where you can store prams click here.

Can I bring a bag into London Stadium?
Yes, however no bags larger than A4 paper in length and width (297mm maximum dimension) are permitted.

Will there be alcohol on sale?
The event is fully licensed and both non-alcoholic and alcoholic beverages will be on sale. Responsible drinking is always encouraged.

Can I bring food and beverage into the ballpark?
Ticket holders may not bring food and beverage into the ballpark unless there are proven medical grounds for doing so. However, a wide range of food and beverage options will be available inside the ballpark. You will be allowed to bring empty plastic or metal bottles of any size with the tops removed, unless indicated otherwise, to use at the refill points inside the Venue, however metal bottles are not permitted.

I’m a member of the media, how do I find out more?
For all media enquiries, please email [email protected].