Phillies Online Phlex Phunraising Program FAQs

Group Sales Contact and Purchase Information

FAQs

As a group organizer, I would like for my organization to participate in the Phillies Online Group Phlex Phunraising Program, what are the next steps?

Thanks for your interest in the program! Please contact the Phillies Group Sales Office at 215-463-1000 or [email protected] and one of our Sales Representatives will be happy to guide you through the next steps.

Is there a minimum quantity of tickets that my organization must commit to sell in order to participate in the Phillies Online Group Phlex Phunraising Program?

Yes, an organization must commit to sell at least 25 tickets in order to participate in the program.

How much does the organization/charity receive back as part of the Phillies Online Group Phlex Phunraising Program?

The organization will receive $4 from each ticket purchased using their unique ā€œOffer Code,ā€ by the established deadline date. The $4 will appear as a ā€œGroup Phunraiser Rebateā€ fee for each ticket purchased at checkout. This is the purchaserā€™s contribution to their organizationā€™s fundraiser, and the organization is guaranteed to receive these funds at the time of the ticket purchase.

Is there an opportunity for my organization to receive more than $4 back on each ticket purchased via The Phillies Online Group Phlex Phunraising Program?

The $4 per ticket sold rebate via the Phillies Online Group Phlex Phunraising Program is non-negotiable. However, depending on the game date and amount of ticket sold, there may be an opportunity to increase the rebate amount via participation in the Phillies Phunraising Program.

My organization/charity is participating in the Phillies Online Group Phlex Phunraising Program, where do I get the unique ā€œOffer Codeā€ to enter, so that they receive credit for my purchase?

The group organizer for your event will provide you with your unique ā€œOffer Code.ā€

How does the organization/charity receive the rebate from the Phillies Online Group Phlex Phunraising Program?

The organization/charity will receive their rebate within 7-14 days after the deadline date for their organization members to purchase tickets. The rebate will be in the form of an ACH payment or check, as established by the group organizer.

Are there any ticket fees associated with the Phillies Online Group Phlex Phunraising Program?

Yes, there will be per ticket fees as well as an order charge. There is also a ā€œGroup Phunraiser Rebateā€ fee in the amount of $4 for each ticket purchased. However, this ā€œfeeā€ is the purchaserā€™s contribution to their organizationā€™s fundraiser, and the organization is guaranteed to receive these funds at the time of the ticket purchase.

Is there a deadline date to purchase tickets as part of the Phillies Online Group Phlex Phunraising Program?

Yes, the group organizer will provide the deadline date for your group members to purchase tickets, so that it counts towards the organization/charity rebate. If the unique ā€œOffer Codeā€ is entered after the deadline date has passed, there will be an error message on the page that tickets are no longer available.

The game date/seating location that I wanted to purchase tickets for as part of the Phillies Online Group Phlex Phunraising Program are no longer available. What are my options?

Tickets for these games are subject to availability, so it is recommended to try and order as soon as possible. Once there is no more availability, the remaining option is to select a different eligible game date/seating location.

How do I purchase accessible seats via the Phillies Online Group Phlex Phunraising Program?

If you require accessible seating, please contact the Phillies Sales Office at 215.463.1000 to speak with one of our Sales Office Representatives.

If I have to cancel/remove tickets from my ā€œshopping cartā€ during the Phillies Online Group Phlex Phunraising Program order process, do I need to re-enter my unique ā€œOffer Codeā€?

Yes, if at any point you need to cancel/remove tickets from your cart, please return to the main screen to re-enter your unique ā€œOffer Codeā€ before ordering up new tickets, so that your organization receives credit.

How do I receive my game ticket(s)?

Game tickets be issued by mobile delivery and accessible via the MLB Ballpark app. To distribute tickets to your guests, please use the ā€œforwardā€ feature within the app.

What health and safety protocols will be in place at Citizens Bank Park?

For the most up-to-date information on safety protocols at Citizens Bank Park, please visit the Know Before You Go page.

What age do children require a ticket for admission into the park?

Any child 3 years of age and older is required to have a ticket to the game.

Where is the best place to park my car, RV or bus?

All parking for Phillies games at Citizens Bank Park will be cashless. Methods of payment include credit/debit cards and mobile payment (Apple Pay and Google Pay).

Car parking is available around the sports complex area in Lots A-O and T-X at $25. Bus/large vehicle parking is designated in Lots M and N, with limited Bus Parking in Lot Q and the cost is $50 per vehicle. Pre-paid car and bus parking (and preferred parking for Suites/Club Decks) is available for sale in advance by calling the Phillies Sales Office at 215-463-5000. Parking Map