Guest Guide

Welcome to Globe Life Field

We are delighted to host you at the beautiful home of the Texas Rangers. The following information is offered here to help make your Rangers gameday experience more enjoyable and comfortable while at Globe Life Field.

So glad you’re with us. Welcome, Rangers fan. You are home.

The following information is for Rangers games only. For all other events, click here.

For third-party event information at Globe Life Field, please visit rangersevents.com or email [email protected].



A

Accessibility

The Texas Rangers are committed to creating an inclusive and safe environment for all guests who visit Globe Life Field by providing services and amenities for guests with accessibility needs, including accessible parking, restrooms and seating, elevators and escalators, ADA shuttle service, and complimentary wheelchair escorts.

ADA parking is available in all general admission Rangers parking lots on a first-come, first-served basis. Please note there is no option to select ADA parking when pre-purchasing online.

A complimentary shuttle service for guests with accessibility needs is available to and from the parking lots and gates. We request only the guest with the need and one other member of the party use the shuttle.

The ADA shuttle service is available when lots open (generally 30 minutes before gates open) and continues for approximately 30 minutes following the conclusion of the game. Service will be provided in the order that calls are received.

Complimentary wheelchair escort service is available to assist guests between the gates and their ticketed seats. Due to limited availability, guests may not keep the wheelchairs with them during the game.

When ready to depart, guests should contact a nearby Guest Services Representative or Security Guard to assist.

Please refer to our Accessibility Guide for all our services provided.

If you have questions, please speak with any staff member, or contact Guest Services by emailing [email protected] or calling 817-533-1723.

Alcohol Sales

Alcohol sales will conclude after the eighth inning or 2.5 hours after the start of a game (whichever occurs first and at management discretion). Please note that sales may be discontinued earlier in specific areas.

The Texas Rangers remind you to drink responsibly. Only two alcoholic beverages are allowed per person per purchase. No alcoholic beverages may be brought in or taken out of Globe Life Field.

Alumni Alley presented by New Era

Meet your favorite former Rangers before Friday and Saturday home games in the New Era Alumni Alley in the NW corner of the ballpark behind Section 103, adjacent to the Guest Services Kiosk on the Main Concourse.

Autographs are limited to one item per player, with no personalization or posed photos.

Authentics Kiosk

Looking to purchase autographed memorabilia and game-used collectibles?

Visit the Rangers Authentics Kiosk next to the Grand Slam Team Store on the Main Concourse in Centerfield or buy online at rangers.com/authentics.

All signed and game-used items for sale are authenticated under the auspices of the MLB Authentication Program – www.mlb.com/authentics.

New for the 2024 regular season. If you are interested in having a souvenir ticket printed for you during a game, please visit the Authentics table located outside of the Grand Slam Gift Shop, near the Pluckers concession stand. Price will vary depending on game day, opponent, milestone reached, etc. *Please note these tickets are not valid for entry.

B

Bag Policy

All backpacks and coolers of any kind are prohibited.

Bags must be no larger than 16”x16”x8” to enter Globe Life Field.

Guests are permitted to bring outside food into the ballpark as long as it is inside a sealed, clear, quart-sized (or less) plastic bag. Guests may also bring in one sealed non-flavored water in a plastic bottle under 1 liter. One bag of food and one bottle of water per ticket will be permitted.

Exceptions to these policies include those carried for medical reasons or manufactured diaper bags that accompany infants and young children.

Broadcasts

Visit rangers.com/tunein to review an extensive list of options to watch and listen to Rangers games in your area.

How to Watch:

  • Bally Sports Southwest (BSSW)
  • Apple TV (some Fridays)
  • Fox Network (some Saturdays)
  • ESPN (some Sundays)

How to Listen:

  • Ballpark Feed: 88.3 FM
  • English Radio: 105.3 The Fan (KRLD-FM)
  • Spanish Radio: KFLC 1270am
  • Louisiana Hot Sauce Rangers Radio Network
  • Stream on the Audacy app or on Audacy.com

Please note that the Texas Rangers broadcast territory includes Texas, Arkansas, Louisiana, New Mexico, and Oklahoma. If you live out-of-market, check out MLB.TV.

C

Cashless Venue/Reverse ATMs

Globe Life Field is a cashless venue. Guests may convert their cash to a card at Reverse ATMs at the following locations:

  • Main Concourse – Sections 113, 123, 136
  • Upper Concourse – Sections 212, 227

Please note that funds cannot be added to an existing card, and cash cannot be returned if a card is not used.

Cell Phone Charging presented by ChargeFuze

Do you need to charge your cell phone?

There are four ChargeFuze stations throughout Globe Life Field where guests can rent a portable charging device for their phones.

  • Lower Concourse – Across from the Founders Lounge
  • Main Concourse – Behind Section 101, next to First Aid
  • Bailey & Galyen Suite Level – Near the Comerica Northeast Entry by Guest Services
  • Upper Concourse – Section 228 by Guest Services

Club Spaces

All club spaces at Globe Life Field open with ballpark gates on game day.

All spaces are also available to rent on non-game days for private events. For details, email [email protected] or call 817-533-1832.

Additional information is available at globelifefield.com.

Lexus Club

  • Located on the Event Level behind home plate.
  • An upscale buffet is served through the 7th inning, then switches to a Ballpark Favorites buffet until the bottom of the 9th inning.
  • In-seat service of limited food options is available through the end 7th inning.
  • Beverage services include domestic beer, craft beer, upscale wine, and premium spirits served until the bottom of the 8th inning.

The Lexus Club is open to the following ticket holders:

  • VIP Home Plate Club
  • Platinum Lexus & Home Plate Club
  • Gold Lexus Club
  • Silver Home Plate Club
  • Bronze Home Plate Club
  • Home Plate Field Suites

Shift4 Club

  • Located on the first base side of the Lower Concourse.
  • A buffet-style meal featuring rotating entrees and action stations is served through the 5th inning (or two hours after first pitch), along with a Ballpark Favorites buffet through the 7th inning.
  • In-seat service with limited food options is also available through the 7th inning.
  • Beverage service includes domestic beer, craft beer, and upscale wine served until the end of the 8th inning.

The Shift4 Club is open to the following ticket holders:

  • VIP 1st Base Club
  • Premium Shift4/Premium 1st Base Club
  • Shift4 Club/1st Base Club

Balcones Speakeasy

  • Located on the Lower Concourse.
  • Buffet-style small plates are served through the 5th inning (or two hours after first pitch), along with grab-and-go food through the 7th inning.
  • In-seat service with limited food options is also available through the 7th inning.
  • Beverage service includes domestic beer, craft beer, upscale wine, and nightly mixed drinks served until the end of the 8th inning.

The Balcones Speakeasy is open to the following ticket holders:

  • VIP Balcones Speakeasy
  • Balcones Speakeasy

American Lounge

  • Located on the Event Level on the first base side.
  • Ticket holders with seats in the Dugout Lounge will have waitstaff on hand to serve you in your seat.
  • Dugout tables near the field are reserved only for season ticket members.

Access to the American Lounge Dugout Tables is open to the following ticket holders:

  • DCLUB1

  • All guests with dugout seat tickets will need to present their tickets to the concierge to gain access to their seat/area.

  • American Lounge Access

  • First-come, first-served open table seating is located by the bar/lounge area.

Germania Insurance Lounge

  • Located on the Event Level on the third base side.
  • Ticket holders with seats in the Dugout Lounge will have waitstaff on hand to serve you in your seat.
  • Dugout tables near the field are reserved for season ticket members.

Access to the Germania Lounge Dugout Tables is open to the following ticket holders:

  • DCLUB3

  • All guests with dugout seat tickets will need to present their tickets to the concierge to gain access to their seat/area.

  • Germania Insurance Lounge Access

  • First-come, first-served open table seating is located by the bar/lounge area.

Texas Terrace

  • Located on the Bailey & Galyen Suite Level.
  • Ballpark buffet with a rotating featured dish, as well as sodas, iced tea, and bottled water, is included in the ticket. Additional credit card bar available.
  • Open to ticket holders with access to Texas Terrace 1 and Texas Terrace 2.

Community Night Ticket Packages

Fans who purchase a special Community Night ticket go home with a limited-edition item or get to be part of the exclusive experience offered.

Item redemption will occur the day of your specific game at the Community Nights Kiosk located on the Main Concourse by section 116.

Item pick up is available when gates open until the conclusion of the 3rd inning.

Please visit rangers.com/communitynights for a full list of community events.

Concessions

Globe Life Field has over 100 concession stands operated by Delaware North Sportservice that offer a delicious selection of hot dogs, nachos, pizza, burgers, smoked sausage, barbecue, peanuts, popcorn, soft drinks, ice cream, desserts, and more.

Available concession stands and Reverse ATM stations near you can be located on the Amenities Map in the MLB Ballpark App.

Click on the link below to see our concessions list which notates where vegan and gluten- free items are located.

2024 Concessions List

D

Designated Driver Good Sport Program presented by Budweiser

Be a good sport!

If you’re 21 or older with a valid driver’s license, you can sign a pledge to not drink alcohol during the game and accept responsibility for driving your group home safely. Participants will be entered into a drawing for a Texas Rangers Gift Card.

Sign up near our Guest Services locations on the Main Concourse behind Section 101 and the Upper Concourse at Section 228.

E

Elevators

For the convenience of suite patrons and guests with accessibility needs, Globe Life Field has several elevators that can be found throughout the ballpark.

Lower Concourse

  • Sections: 1, 10, 13, 17, 25, 26, 27

Main Concourse

  • Sections: 102, 104, 109, 114, 116, 124, 126, 129, 134

Bailey & Galyen Suite Level

  • Sections: CS201, CS211, CS214, CS22, CS234, PS206, HOF201, NE Plaza

Upper Concourse

  • Sections: 205, 212, 215, 223, 225, 233, 240

Escalators

Looking for an escalator? You’ll be happy to know there are several of them conveniently located throughout the ballpark.

Lower Concourse

  • Sections: 4, 19

Main Concourse

  • Sections: 112, 122, 127, 136, 141 (NE corner to Suites)

Bailey & Galyen Suite Level

  • Past Suite PS201: NW corner to Main Concourse
  • By PS206/Guest Services Office: SE corner to Main Concourse
  • Past HOF207b: Comerica NE Gate to Main Concourse
  • Past Suite CS222: SW Media corner to Main Concourse
  • By CS243: AYCE to Main Concourse

Upper Concourse

  • Section 215: Media corner to SW Suites
  • Section 226: AYCE area to SE Suites
  • Section 231: SE Corner to PS206/Guest Services Office – (Connection to Main Concourse by GS office)
  • Section 239: NE corner to NE Suites (Connection to Main Concourse through Suites)
  • Section 244: NW corner to NW Suites (Connection to Main Concourse through Suites)
  • Section 231: SE Corner to PS206/Guest Services Office – (Connection to Main Concourse by GS office)
  • Section 239: NE corner to NE Suites (Connection to Main Concourse through Suites)
  • Section 244: NW corner to NW Suites (Connection to Main Concourse through Suites)

Events

Looking to host an event on a non-game day? From intimate meetings to large banquets on the field and everything in between, our events team and ballpark were built to carry out your vision.

For more information, visit globelifefield.com or reach REV Entertainment by emailing [email protected] or calling 817-533-1832.

Exit/Re-Entry

Re-entry is permitted at Globe Life Field at specific doors and all public entries from the time doors open until the start of the game.

Once the game starts, re-entry is only permitted at one door at the TXU North Entry on the Main Concourse and at one door at the SeatGeek Southeast Entry on the Suite Level.

All guests must have their tickets scanned before exiting and re-screened before re-entering the venue.

F

Family Fun Tuesdays presented by Coca-Cola

Save big at the ballpark every Tuesday home game! Enjoy discounts on tickets, parking, food, and drink, plus all kids 13 & under can meet Rangers players at pregame autograph sessions, presented by Golden Chick starting at 5:30 p.m.

Due to time constraints, autographs are limited to one item per player per person. No personalization or posed photos.

For more information, visit rangers.com/familyfun.

Fan Mail

Please direct any correspondence or requests to the specific player at:

Player Name

Texas Rangers Baseball Club

734 Stadium Drive

Arlington, TX 76011

Due to the number of requests received, we are unable to provide autographs for all fans. If you are sending an item to be autographed, it is best to send it with self-addressed, postage-paid packaging to aid in the item's return to you. Because of the volume of requests, it is impossible to trace correspondence sent to players. We discourage sending items of personal value because we cannot guarantee a safe return.

Only send correspondence during the regular season, between the months of April and September. It is best not to direct a specific item to more than one player. With high mail volume and busy player schedules, it may take some time to receive a response.

By following the procedures above, you increase your chances of receiving a response. The Texas Rangers are not responsible for any lost items.

First Aid

You can find two First Aid locations in Globe Life Field.

  • Section 101 on the Main Concourse across from Guest Services
  • Section 203 on Upper Concourse

Food & Beverage Policy

Outside food is allowed inside Globe Life Field as long as it is inside of a sealed clear quart sized (or less) plastic bag. Guests may also bring in a sealed non flavored water (plastic bottle under 1 liter). One bag of food and one bottle of water per ticket will be permitted. Additional considerations will be made for dietary concerns and infants.

G

Gates Open

Afternoon Games:

  • All ballpark entries open 1.5 hours before game time.

Night Games:

  • All ballpark entries open 2 hours before game time.

Please note that gate opening times for special events, like Opening Day and Postseason games are subject to change.

Group Areas

All You Can Eat

  • Located in the Lower Concourse Picnic Area in sections 27-33.
  • Menu items include grilled chicken sandwiches, hamburgers, hot dogs, nachos, peanuts, popcorn, and unlimited soft drinks.
  • Sections 27-33 will not be All You Can Eat during the All-Star Game and any Post Season Games.

Karbach Brewing Sky Porch Balcony

  • Located above the Karbach Brewing concession area, the Sky Porch Balcony can be booked for groups of 50-300 with a choice of four picnic menus and seating in sections 211 - 204.

Karbach Brewing Sky Porch Rocking Chairs

  • Located on the back row of the Sky Porch. Tickets can be purchased in two groups of 10 or one group of 20.

Outfield Pavilion Picnic Area

  • Located between Sections 240 - 244, with service areas behind each section for food and beverages. Groups of 50+ tickets interested in purchasing food and beverages for the whole group will get a pre-set menu. There are four menus to choose from.

Sky Box Picnic Area

  • Located on the Left Field side of the Bailey & Galyen Suite Level. Tickets will be in Skybox sections 1 - 4.

Teremana Terrace

  • Located in Sections 134 and 135 with four-top tables that overlook the outfield. Accommodates 12+ guests with the option of table service.

Third Base Outdoor Patio

  • Located on the third base side of the Main Concourse, this outdoor private events space offers your choice of four menus and a choice in a variety of seating areas.

For more information on Group Areas, please visit rangers.com/groups.

Guest Code of Conduct

The Texas Rangers are committed to providing all guests with a safe and enjoyable experience.

Guests are required to abide by all guidelines listed in the following Guest Code of Conduct. The Texas Rangers reserve the right to determine what is considered unacceptable behavior. Violators may be ejected from the ballpark without a refund and may be subject to arrest.

  • Be respectful and considerate of others.
  • Refrain from using or displaying derogatory, profane, or offensive gestures or language, both verbal and non-verbal, regarding race, ethnicity, gender, religion, disability, age, sexual orientation, or national origin; such language, whether directed at guests, staff, players, umpires or other team members or personnel is inexcusable and unacceptable.
  • Refrain from using offensive language or behavior directed toward players, umpires, staff, or other personnel regarding betting losses.
  • Fighting, throwing items, vulgar, threatening, bullying, or abusive language or conduct is similarly prohibited.
  • Allow each other to be free to support their team or entertainer while remaining respectful and courteous to their fellow guests, umpires, referees, opposing team fans, and players.
  • Refrain from excessive displays of affection.
  • Follow instructions from team staff members regarding ballpark operations and emergency procedures.
  • Do not wear or display inappropriate or indecent clothing.
  • Consume alcohol responsibly.
  • Smoking is not permitted inside Globe Life Field, including E-Cigarettes, vapes, or any other smoking device.
  • Show their ticket when requested and only sit in their ticketed seat.
  • Help keep Globe Life Field clean.
  • Do not interfere with balls in play or otherwise disrupt the event by their actions.
  • No trespassing onto the field.
  • No weapons, including guns or knives or any item deemed to be used as a weapon.

If anyone is interfering with your enjoyment of our facility, please contact the nearest Globe Life Field staff member or text REPORT to 76432 for assistance (IF YOU SEE SOMETHING…SAY SOMETHING!)

Offensive Bias-Based Language and Behavior Directive

  • The use of offensive language that demonstrates bias or prejudice directed against a person’s race, ethnicity, gender, religion, disability, sexual preference, national origin, or status as a military veteran (“Biased-Based Language” – name-calling, stereotyping, belittling, or exclusion) by any fan or employee, whether such language is directed at players, umpires or other baseball personnel; or other guests or employees is unacceptable as well, and inconsistent with the spirit of the game. The Company is committed to a fan-friendly environment. If security is able to determine that a biased-based violation has occurred, security staff will then mandatorily eject the violator.

Guest Services presented by NTX Honda

Guest Services operates when Globe Life Field opens until one hour after the game or event concludes.

Guests may obtain information, offer suggestions, receive assistance with problems during their visit, and retrieve any lost items during the game or event.

There are four Guest Services locations in the ballpark.

  • Lower Concourse at Section 3
  • Main Concourse behind Section 101
  • Bailey & Galyen Suite Level near the Comerica Northeast Entry
  • Upper Concourse at Sections 228

To contact Guest Services during non-game hours, please email [email protected] or call 817-533-1723.

Guest Texting

To request assistance in the ballpark, text SECURITY to 76432 or visit the Rangers page in the MLB Ballpark app. Our command center will investigate the issue immediately and dispatch security or medical staff to your location if needed.

Please do not use this system to order food and beverages.

h

Home Base for Hero’s

Thanks to the generosity of The 1687 Foundation, the Home Base for Heroes wall recognizes service men and women at Globe Life Field by allowing families to submit photos of their active military service member, veteran, first responder, or frontline healthcare worker and search for their hero at the Home Base for Heroes interactive display adjacent to the Grand Slam Team Store in centerfield.

To submit a hero online, visit rangers.com/heroes.

I

In-Game Ballpark Experiences (If available)

Have a field day at the ballpark with a number of unique experiences available before and during games. Advance purchase is required at rangers.com/ingameexperiences. Fees and restrictions apply.

J

Jr. Rangers Club presented by Golden Chick

Jr. Rangers Club is the official kids club of the Texas Rangers!

Kids 13 and younger may join and will receive a package of exclusive members-only items, opportunities for discounted tickets, and more.

Sign up now at rangers.com/jrrangers or at the Promotions Kiosk near section 138.

K

Kids Zone

Globe Life Field’s Kids Zone is located on the Centerfield Upper Concourse near section 238 and features a free wiffle ballpark and mini playground with oversized baseball equipment for little ones to climb.

L

Lost and Found

All items lost at Globe Life Field will be turned into the designated Guest Services locations.

To report or claim a lost item during or after an event or home game, visit the Texas Rangers Lost and Found web page.

The Rangers keep lost items for 30 days, except credit cards, which are kept for 15 days. Items not claimed after the respective timelines will be donated and disposed of.

If guests are looking to retrieve lost items at Globe Life Field on a non-game day they must coordinate item pick up. Items may only be picked up during Texas Rangers business hours of 10 a.m. to 4 p.m., Monday – Friday. Shipping arrangements can be made for guests unable to visit Globe Life Field to retrieve lost items.

Please visit Texas Rangers Lost and Found to schedule a pick up time or to make shipping arrangements.

M

Merchandise - Grand Slam Team Store

You can find the largest selection of Texas Rangers merchandise at our Grand Slam Team Store located near Section 134 in Centerfield. The Grand Slam Team Store is also open on non-game days, with an entrance just off the North Plaza near Texas Live!

Game Days Hours: 10 a.m. – 30 minutes after the game ends

Non-Game Day Hours: 10 a.m. – 6p.m.

Mothers’ Rooms

For mothers with young infants, we have several private nursing rooms conveniently placed throughout the ballpark:

Lower Concourse

  • Sections: 20, 27

Main Concourse

  • Sections: 101 (across from First Aid), 125, 130

Bailey & Galyen Suite Level

  • By Guest Services, just inside the Comerica Northeast Entry

Upper Concourse

  • Sections: 209, 224

O

Offline Privacy Policy

The Texas Rangers offline privacy policy is located here.

P

Parking presented by Toyota

You can conveniently find parking with easy access to major highways surrounding Globe Life Field.

Afternoon Games:

  • Parking lots open 2 hours before first pitch.

Night Games:

  • Parking lots open 2.5 hours before first pitch.

Times for Opening Day and Postseason games are subject to change.

For general parking information or to purchase parking in advance, visit rangers.com/parking. Please note there is a strict no-in-and-out policy, and no refunds will be given.

General Parking

  • All Globe Life Field parking lots are cashless. All parking passes can be accessed in the MLB Ballpark app and purchased in advance online or at the lot entry.
  • Game day parking costs $20 in lots M and N, $30 in lots D, E, and L, and $40 in lot V. Opening Day and Postseason pricing is subject to change.
  • All parking lots are intended for regular-sized vehicles only. All oversized vehicles will be directed to the bus lot located off Arlington Downs.

Accessible Parking

  • Handicap parking can be found in most general and Lone Star Members (season ticket holders) parking lots, where it’s sold on a first-come, first-served basis. A mobility assistance cart may be requested from any parking staff member.
  • See the parking map at rangers.com/parking for lots with available handicapped parking spots. Please note lots may reach capacity prior to game time.

Lexus Complimentary Parking

  • Complimentary parking is provided for those driving their Lexus vehicle to any home game (space permitting) with the required 2024 window decal present. Contact your Dallas-Fort Worth Lexus dealer to obtain your 2024 window decal.
  • Lexus Lot W is located at 715 Stadium Drive on the east side of Globe Life Field and can be accessed from northbound and southbound Stadium Drive. This is a self-park lot with no valet and is only available for drivers with a valid sticker from their Lexus dealership.
  • Please note that once this lot reaches capacity, you may pay to park in any available paid lot.

Reserved/Season Parking Lots

  • Reserved parking lots are designated in yellow & season parking lots are designated in blue on the parking map at rangers.com/parking.
  • These lots are reserved for Lone Star Members (season ticket holders) who have a corresponding Reserved or Season Parking Pass.
  • All parking lots are intended for regular-sized vehicles only. All oversized vehicles will be directed to the bus lot located off Arlington Downs.

RV/BUS Parking

  • Game day parking for oversized vehicles is available in Toyota Lot D off Arlington Downs.
  • Parking is $60 for buses and $100 for RVs, credit card only.
  • RVs and buses may park when the lots open and must depart by 9 a.m. the next day (ballpark schedule permitting).

Prohibited Items and Behavior

A full list of prohibited items and behaviors can be found below:

  • Advertising, selling, or promoting any product (including, but not limited to, food and beverage items).
  • Alcohol not purchased from the event or illegal drugs/substances.
  • Animals (except service animals).
  • Backpacks, including clear backpacks.
  • Bags larger than 16 x 16 x 8 inches.
  • Banners or signs that are not in good taste, obstruct other guests' view, or are not event-related.
  • Banners that are permitted may not contain commercial messages, logos, or political endorsements and may not be hung from or affixed to ballpark structures.
  • Beach balls or balloons.
  • Binocular Cases.
  • Camera Cases.
  • Clothing with offensive or profane language as deemed by Texas Rangers management.
  • Coolers of any kind.
  • Disorderly conduct.
  • Drinks, with the exception of one sealed unflavored bottled water less up to 1 liter.
  • Food, except in a clear quart-sized sealable bag. 1 bag per guest.
  • Glitter, confetti, or rice.
  • Glass or Metal Containers.
  • Camera Lenses longer than 8 inches.
  • Laser pointers.
  • Littering.
  • No Smoking (including e-cigarettes, vapes, or any other smoking device) inside the structure of Globe Life Field.
  • Noisemakers.
  • Signs on poles or sticks or constructed of wood or metal material.
  • Tripods, monopods, and selfie sticks.
  • Use of drones or other unmanned and remote-controlled aircraft systems.
  • Weapons of any kind, even if properly permitted or registered, including Pepper Spray and Pocket Knives.

All bags and items are subject to inspection. To ensure fan safety, the Rangers reserve the right to refuse admittance of any item deemed hazardous or suspicious, including any item capable of being used as a projectile.

Promotional Items

To receive our one-of-a-kind promo items, you must be in attendance at the game and produce valid same-day tickets upon entry.

Learn more about these giveaways by inquiring at the Promotions Kiosk near Section 138 or visiting rangers.com/promotions.

Promo items are available on a first-come, first-served basis and are subject to change. One item per ticket while supplies last.

R

Rangers Captain

You never know when the official Texas Rangers team mascot is going to appear at Globe Life Field.

Rangers Captain is one fun and furry horse who loves to have a good time at community appearances ranging from school events to private birthdays.

For information, please visit rangers.com/mascot or email [email protected].

Restrooms/Water Fountains

Restrooms and water fountains can be found across all levels of Globe Life Field.

For your convenience, both women’s and men’s restrooms have been designed to offer diaper-changing areas. If needed, you can find a family restroom near most restrooms (additional restrooms inside First Aid).

Please refer to the Amenities Map in the MLB Ballpark App to find restrooms and water fountains near your location.

Lower Concourse

  • Sections: 3, 10, 18, 24
  • Family: 3, 10, 18, 24

Main Concourse

  • Sections: 102, 111, 123, 127, 130, 133
  • Family: 102, 111, 123, 130, 133

Bailey & Galyen Suite Level

  • Sections: Classic Suite 201, Party Suite201, Classic Suite 235, Party Suite S208, Hall of Fame Suite 203
  • Family: Classic Suite 201, Party Suite 201, Classic Suite S235, Party Suite 208, Hall of Fame Suite 203

Upper Concourse

  • Sections: 201, 206, 212, 225, 231, 235
  • Family: 201, 208, 214, 224, 231, 235

S

Scoreboard Messages

Make your visit to Globe Life Field extra special by displaying a custom message on the Centerfield Colum Message Board during home games. Advance purchase is required, and space is limited.

For more information, please visit rangers.com/scoreboard.

Sensory Room & Sensory Bags

Sensory Room

Located just inside the Toyota Southwest Entrance, our Sensory Room provides a safe and quiet area where guests can decompress if they are starting to feel overwhelmed or overstimulated.

Guests at Globe Life Field can access the Sensory Room by asking for assistance from any Guest Services Representative who will direct them to the Sensory Room. A dedicated Guest Services Representative will be at the Sensory Room to greet the guests and remain outside the room for assistance.

Guests can use the Sensory Room for up to 15 minutes or longer if there is no other guest waiting to use the room.

Sensory Bags

We are proud to partner with KultureCity and offer sensory bags at our Guest Services location on the Main Concourse behind section 101. Sensory bags are cleaned between uses and include noise-canceling headphones, fidget toys, and a feeling thermometer.

Social Media Accounts

Be sure to post your favorite Rangers photos and videos from Globe Life Field using #StraightUpTX.

Official Account for the Texas Rangers

  • Facebook: @Rangers
  • Instagram: @Rangers
  • TikTok: @Rangers
  • X/Twitter: @Rangers
  • YouTube: Texas Rangers

Official Accounts for the Texas Rangers Baseball Foundation & Youth Academy

  • Facebook: @Texas Rangers Baseball Foundation
  • Instagram: @RangersCare & @RangersYA
  • X/Twitter: @RangersCare & @RangersYA

Official Accounts for Globe Life Field

  • Facebook: @GlobeLifeField
  • Instagram: @GlobeLifeField
  • X/Twitter: @GlobeLifeField

Looking for Minor League Rangers Content? Follow Rangers Player Development

  • X/Twitter: @TEXPlayerDev
  • Instagram: @TEXPlayerDev

¿Habla Espanol? You can follow the Rangers in Spanish, too.

  • Facebook: @RangersDeTexas
  • Instagram: @LosRangers
  • X/Twitter: @LosRangers

Looking for Official Team News? Follow Rangers PR.

  • X/Twitter: @TXRangersPR

T

Tailgating

Tailgating is permitted in most Rangers parking lots. Tailgating is not allowed in lots A, B, and T.

All guests wishing to tailgate must observe the following guidelines. These guidelines have been developed to provide a reasonable and safe tailgating experience.

  • Parking spaces are for vehicles only and may not be used for tents, grills, chairs, or other items.

  • Tailgating and all set up (tents, grills, tables, chairs, etc.) is permitted only in grassy areas surrounding the parking lots.

  • Please do not block sidewalks or areas of pedestrian traffic.

  • Tailgating is permitted from the time the parking lots open until the end of the 2nd inning.

  • Post-game tailgating is allowed up to 1 hour after the final out.

  • All guests must follow the directions and instructions provided by ballpark parking and security personnel.

  • Trash should be disposed of in the appropriate receptacles.

  • Coals must be disposed of in the designated coal containers located throughout the lots. Do not dump coals or store stoves on the grass, parking areas, or under/around vehicles.

  • The following items and activities are strictly prohibited:

    • Open flame fires of any kind. Charcoal and gas cooking is permitted.
    • Deep fryers or any oil-based cooking or frying.
    • Saving parking or tailgate spaces.
    • Weapons or fireworks.
    • The use of drones.
    • Disorderly Conduct.
    • Sale of food, beverages, merchandise, etc.
    • Amplified sound systems or the use of radios/audio devices at loud levels.
    • Outside food companies (only Delaware North is permitted to cater tailgate parties).
    • Advertising or promoting any third-party products (including but not limited to food and beverage products).
    • Private porta-potties are NOT allowed in parking lots.

    A Rangers game ticket is required to access the parking lots on Opening Day and potential Rangers Postseason games. Tickets for other games/events are not required to access the parking lots unless specified.

    Texas 2 Split 50/50 Raffle presented by Shift4

    The Texas 2 Split 50/50 Raffle operates during every home game of the season at Globe Life Field. One winner takes home half the jackpot each game, with the remaining half donated to the Texas Rangers Baseball Foundation and other charitable causes.

    Fans can purchase Texas 2 Split 50/50 Raffle tickets from the time gates open to the end of the sixth inning from sellers patrolling Globe Life Field, kiosks located throughout the ballpark, via the MLB Ballpark app, and online at rangers.com/5050.

    Texas Rangers Baseball Foundation Room

    Stop by the Texas Rangers Baseball Foundation store, located behind section 111, to make a donation and spin the prize wheel to receive a special promotional item while supplies last.

    All proceeds benefit the Texas Rangers Baseball Foundation. For more information, visit rangers.com/foundation or make a donation at rangers.com/donate.

    Ticket Information

    Want to buy tickets for a Texas Rangers home game? Call 972-RANGERS x1, go online to www.texasrangers.com or visit the Southeast Ticket Office located on the southside of Globe Life Field near the SeatGeek Southeast Entry. Please note that all phone, internet, and box office orders are subject to tax and fees.

    Children’s Tickets

    Children under 36 inches tall do not need a ticket as long as they occupy a ticket holders lap. Limitations apply. A discounted ticket is available for kids 13 & Under in the Grandstand Reserved seating area. One (1) adult ticket must be purchased for every kid’s ticket, up to four (4). (if 5-8 kids tickets are purchased there must also be two (2) adult tickets purchased, etc.) These tickets can only be purchased in person at the box office.

    Dynamic Pricing

    Ticket prices are adjusted for each game in real time on factors like team performance, opponent’s record, pitching matchups, and day of the week. Please go to texasrangers.com, call 972-Rangers or visit the Southeast Ticket Office for our most-up-to-date pricing.

    Group Tickets

    Group tickets are perfect for youth groups, corporate picnics, employee recognition and other outings for groups of 20 people or more. Features special savings and seating locations. For more information, visit www.texasrangers.com/groups or call 972-RANGERS x3.

    Mobile Tickets

    Getting your tickets is now easier than ever. With the MLB Ballpark App, you now have instant access to your mobile/digital tickets. Print-at-home tickets are not available or accepted at Globe Life Field.

    For more information on the MLB Ballpark App, you can visit texasrangers.com/digital tickets, call the Ticket Office at 972-RANGERS x2 or visit the Southeast Box Office located on the Southeast side of the ballpark, or any open box office on game days.

    Resale of Tickets

    By City of Arlington ordinance, the resale of tickets is not permitted within the Arlington Entertainment District, including Globe Life Field, surrounding grounds, and parking areas.

    Souvenir Tickets

    New for the 2024 regular season. If you are interested in having a souvenir ticket printed for you during a game, please visit the Authentics table located outside of the Grand Slam Gift Shop, near the Pluckers concession stand. Price will vary depending on game day, opponent, milestone reached, etc. *Please note these tickets are not valid for entry.

    Strollers, Wheelchairs, Walkers

    Globe Life Field welcomes guests with strollers, wheelchairs and walkers. However, their use must not limit guest movement or block aisles. Collapsible, umbrella strollers can be stored underneath your seat.

    Ticket Office Hours

    The Southeast Ticket office is located on the southeast side of Globe Life Field and is open on game days and non-game days. Please note that all other ticket offices open an hour and a half prior to first pitch and close 45 minutes after first pitch.

    Southeast Ticket Office Hours

    Game Days

    • Monday – Friday: 9 AM until the end of the game or three hours after first pitch, whichever occurs first
    • Saturday & Sunday: 10 AM until the end of the game or three hours after first pitch, whichever occurs first
    • Saturday Night: 10 AM until the end of the game or three hours after first pitch, whichever occurs first
    • Sunday Night: Noon until the end of the game or three hours after first pitch, whichever occurs first

    Non-Game Days

    • Monday – Friday 9 AM – 5 PM
    • Saturday: 10 AM – 4 PM
    • Sunday: Closed

    *Box office and phone sales will be closed for Memorial Day, Monday, May 27th

    Tours & Experiences Presented by Choctaw Casinos and Resorts

    Globe Life Field was designed to be enjoyed year-round through daily ballpark tours and customizable experiences.

    We specialize in a variety of tours and experiences, including daily ballpark tours, game day pregame tours, birthday parties, corporate outings, and more!

    Tours are available throughout the year, and group rates are available.

    For more information and pricing, please visit globelifefield.com/tours or contact the Tours & Experiences team at 817-533-1833 or [email protected].

    Theme Nights

    Choose from a variety of Theme Nights this season to enhance your ballpark experience.

    When you purchase a special Theme Night ticket, you’ll go home with a limited-edition item. Item redemption will occur the day of your specific game at the kiosk located in the NW corner of the stadium by Guest Services on the Main Concourse behind section 101 (unless otherwise specified).

    Item pick up is available when gates open until the conclusion of the 3rd inning and can be claimed by scanning a valid theme night ticket barcode at the distribution area.

    Visit rangers.com/themenights to view the full list of Theme Nights.

    Transportation Services

    Looking for transportation to and from Globe Life Field?

    Ride Share Services

    • You can find a taxi and other ride-share services on the Chapmans Cutoff, located South of the corner of Randol Mill Road and Stadium Drive (between the C Lot and W Lot) and on the east side of Globe Life Field.

    Trolley

    • Trolley Service to Globe Life Field may be available if you’re staying in a hotel located within the Arlington Entertainment District.
    • Drop-off and pick up are in the northbound lanes of Nolan Ryan Expressway, between Randol Mill Rd. and Road to Six Flags. Service begins 2.5 hours pregame and ends 30 minutes postage.
    • For more information, including a list of participating hotels, please visit Arlingtontrolley.com or call 817-461-8600.

    Valet

    • Globe Life Field does not offer valet parking. Please visit com/parkingto view the most up-to-date parking map and directions.

Texas 2 Split 50/50 Raffle presented by Kroger

This fun raffle is a fundraiser held during the game, which gives one lucky fan an opportunity to win half the net proceeds of tickets sold. The other half of the pot is donated to the Texas Rangers Baseball Foundation.

Look for designated kiosk throughout the ballpark to purchase raffles tickets from the time gates open until the end of the sixth inning. For more information, please visit texasrangers.com/texas2split.

Texas Rangers Foundation Room

Come check out the home of the Texas Rangers Baseball Foundation near the Toyota Southwest Entry. The Community Corner will once again feature an exciting prize wheel along with promotional items available by donation to the Texas Rangers Baseball Foundation.

All proceeds benefit the Texas Rangers Baseball Foundation. For more information and to make a donation, please visit texasrangers.com/foundation

Ticket Information

Want to buy tickets for a Texas Rangers home game? Call 972-RANGERS x1, go online to texasrangers.com or visit the Southeast Ticket Office located on the southside of Globe Life Field near the Southeast Entry. Please note that all phone, internet, box office orders are subject to per-ticket service charges.

Children’s Tickets

Children under 36 inches tall do not need a ticket as long as they occupy a ticket holders lap. Limitations apply. A discounted ticket is available for kids 13 & Under in the Grandstand Reserved seating area. One (1) adult ticket must be purchased for every kid’s ticket, up to four (4). (if 5-8 kids tickets are purchased there must also be two (2) adult tickets purchased, etc.) These tickets can only be purchased in person at the box office.

Dynamic Pricing

Ticket prices are adjusted for each game in real time on factors like team performance, opponent’s record, pitching matchups, weather forecast and day of the week. Please go to texasrangers.com, call 972-Rangers or visit the Southeast Ticket Office for our most-up-to-date pricing.

Group Tickets

Group tickets are perfect for youth groups, corporate picnics, employee recognition and other outings for groups of 15 people or more. Features special savings and seating locations. For more information, visit texasrangers.com/groups or call 972-RANGERS x3.

Mobile Tickets

Getting your tickets is now easier than ever. With the MLB Ballpark App, you now have instant access to your mobile/digital tickets. Print-at-home tickets are not available or accepted at Globe Life Field.

For more information on the MLB Ballpark App, you can visit texasrangers.com/digital tickets, call the Ticket Office at 972-RANGERS x2 or visit the Main Box Office located on the Southeast side of the ballpark or any open box office on game days.

Resale of Tickets

By City of Arlington ordinance, the resale of tickets is not permitted within the Arlington Entertainment District, including Globe Life Field, surrounding grounds and parking areas.

Ticket Office Hours

The Main Ticket office is located on the southeast side of Globe Life Field and is open on gamedays and non-game days. Please note that all other ticket offices open an hour and a half prior to first pitch and close 45 minutes after first pitch.

Southeast Ticket Office Hours

Game Days

  • Monday – Friday: 9 AM until three hours after first pitch
  • Saturday & Sunday: 10 AM until the end of game
  • Saturday Night: 10 AM until three hours after first pitch
  • Sunday Night: Noon until the end of the game

Non-Game Days

  • Monday – Friday 9 AM – 5 PM
  • Saturday: 10 AM – 4 PM
  • Sunday: Closed

*Box office and phone sales will be closed for Memorial Day, Monday, May 29th and Independence Day, Tuesday, July 4th.

Tours & Experiences presented by Choctaw Casinos and Resorts

Globe Life Field was designed to be enjoyed year-round though daily ballpark tours and customizable experiences. We specialize in curriculum – based educational tours, birthday parties, corporate team building and much more. Whether you are drawn to the team’s rich history, art & architecture or want to see what it’s like to step foot on the field, our tours have you covered! For more information, visit texasrangers.com/tours or call 817-533-1833. Group discounts are available, please email [email protected] for groups of 20+.

Non-Game Day Events

Looking to host an event on a non-game day? From intimate meetings to large banquets on the field and everything in between, our events team and our ballpark were built to carry out your vision. For more information, email [email protected] or call 817-533-1832.

Theme night packages usually include giveaways like a cap or bobblehead. These items can be picked up from the theme night distribution area located by our main Guest Services office on the Main Concourse behind section 101. Items can be picked up by scanning their ticket barcodes at the distribution area. Visit texasrangers.com/themenights for a full list for 2023

Transportation Services

Ride Share Services

Looking for transportation after the game? You can find a taxi and other ride share services in the northbound lanes of Nolan Ryan Expressway, between Randol Mill and Road to Six Flags (north of the Trolleys) and on the north side of Choctaw Stadium

Trolley

Trolley Service to Globe Life Field may be available if you’re staying in a hotel located within the Arlington Entertainment District. Drop-off and pick-up are in the northbound lanes of Nolan Ryan Expressway, between Randol Mill Rd. and Road to Six Flags.

Service begins two and half hours pregame and ends 30 minutes postage. For more information, including a list of participating hotels, please visit www.Arlingtontrolley.com or call 817-461-8600.

Valet

Globe Life Field does not offer valet parking. Please visit texasrangers.com/parking to view the most up to date parking map and directions.

W

Will Call

If someone left tickets for you, please visit the designated Will Call windows at the Southeast box office and provide your photo ID to pick them up. Tickets left by a player or umpire will be available for pick-up one hour prior to first pitch at the player/umpire windows at the Southeast box office.

Please note that Will Call is not open for dropping off tickets during the Postseason.


The contents of this Guest Guide are subject to change. For more information, call 972-RANGERS.