When will I receive my itinerary package with my game tickets and my Special Guest credentials?
A personalized itinerary will be emailed to you no later than one (1) week prior to your trip. The itinerary will include confirmation numbers, timing for the scheduled events and other important information for the trip. If you are staying at one of the designated Rangers Destinations hotels, you will receive your game tickets and VIP Credentials at the hotel upon check in. If you choose not to stay at one of the Rangers Destinations designated hotels, you will receive your game tickets and credentials via FedEx one (1) week prior to your trip departure. If you live international, the tickets and credentials will be in your gift bag at the hotel. We do not accept P.O. Boxes as shipping address, please provide a valid address during your registration that will accept FedEx packages.
What is in my gift bag? When can I expect to receive it?
Your standard gift bag will include, Rangers hat, a MLB Game Ball for each guest with a ball holder, the most recent edition of Rangers Magazine and other Rangers gift items. For an additional $100 you can upgrade your gift bag to include a Majestic Athletic Replica Jersey(s) of choice (size, style, and player.) You can retrieve your gift bag upon check-in at your selected hotel. If you choose to take part in Rangers Destinations without hotel accommodations, you will receive your gift bag at the reception.
If I want a jersey upgrade, what styles of Majestic Athletic Replica Jersey are available?
Should you upgrade to receive a Majestic Athletic Replica Jersey(s), these are available in Men's, Women's, and Youth sizes. The availability of styles is as follows:
Men's Jerseys - All players are available in the Home (White) style. The Alternate (Royal Blue) and Alternate (Scarlet Red) jerseys are only available in limited choices. Please contact a representative for more information.
Women's and Youth Jerseys- Only come in Home (White) style. All players available
If I upgrade to a jersey gift bag(s), by when must I select my jersey(s)?
In order to ensure that your Rangers jerseys are ready for you and your party by the time the Destinations trip begins, please be sure to make all selections no later than 60 days prior to your scheduled trip. All jerseys are made custom by Majestic Athletic, and require advance ordering in order to ensure on-time delivery.
What If I don't select my Rangers jerseys by the cut-off date?
If you are unable to select your jerseys before 60 days prior to your scheduled trip, we will make a best effort to get your jerseys for you in time, but please be aware that there is a possibility your jerseys will need to be sent to your home address after your trip's conclusion.
Where are the seats located for the games?
Rangers Destinations always looks to secure the best available seat locations. Generally, we aim for tickets that have a face value between $70 and $100. We work diligently with each team's ticket office to negotiate the best possible location that can accommodate our group.
If I would like to extend my stay, should I do so through Rangers Destinations or should I call the hotel directly?
All hotel extensions should be made with Rangers Destinations via telephone at 877-698-8771 to ensure that you receive our special discounted rate. Please book all extensions to your stay no later than 3 weeks prior to your check-in date in order to ensure availability. All extended reservations are made based on availability at the hotel.
What is your rain-out policy?
While a rain out is not a common occurrence during the season, it is always a possibility. In the event a rain out does occur, there are a few options with regards to the game ticket:
Your ticket is always good for the rescheduled game (which in many cases is played during the dates of the scheduled trip as a double header)
In the event the game is not played during the dates of the scheduled trip and you are unable to attend the rescheduled game, the ticket is yours to do with as you wish (give to friends, family, etc.).
In the event you cannot use the ticket at all, tickets are non-refundable.
Regardless of the weather, the scheduled events (tour, reception, player meet & greet) will take place rain or shine.
Which player will attend the VIP Reception?
The VIP Reception will include a chance to get autographs and participate in a Q&A with one current or alumni Rangers player. Due to the busy and often unpredictable schedules of our players, we are generally not able to determine who the player will be until the week of the reception. As soon as we finalize who will be appearing at your VIP Reception, we will send an e-mail out to inform you.
Is transportation provided to and from each ballpark?
For our trips to Boston, Houston and Cincinnati all hotel accommodations provided by Rangers Destinations are within walking distance to the designated trip ballparks. For our trip to Milwaukee, bus transportation will be provided to/from the games on Friday, August 9th and events on Saturday, August 10th. The buses will pick up and drop off Rangers Destinations guests at the Marriott Downtown Milwaukee. No hotel guests on this trip can meet the group at the Milwaukee Marriott Downton to participate in bus transportation. This is included in your package price. Bus Transportation will not be provided for those who decide to purchase tickets to the Sunday, August 11th game. You will be responsible for your own transportation to and from Miller Park.