- Mini-Plan Holders may exchange their unused Mini-Plan ticket(s) in person at the Coors Field Ticket Office, Rockies Dugout Stores (Aurora, Greeley, Colorado Springs, Littleton, FlatIron Crossing Mall) or by mail: Colorado Rockies Baseball Club - Mini-Plan Exchange Program - 2001 Blake Street, Denver, CO 80205
- Exchanges cannot be done over the phone.
- Tickets may be exchanged prior to the game you cannot attend or after the game has passed.
- There is a $3.00 per ticket fee for exchanges, payable by cash, check or credit card only.
- There are no cash refunds.
- There are NO RE-EXCHANGES.
- Ticket exchanges will be done on a first-come, first-served basis.
- All eligible games are subject to availability.
- Seats available for the exchange program are at the discretion of the Colorado Rockies Baseball Club.
- Any exchanges sent in via mail without the exchange fee included will be returned to sender.
- Exchange program applies to Mini-Plan tickets only. Complimentary tickets and tickets purchased on a single game basis are non-exchangeable.
- Digital Customers: please keep track of any unused tickets to speed up the redemption process.
- The Mini-Plan Exchange Program has the following eligible dates. Unused tickets from any game can be exchanged into:
May 7-9 (SF), May 28-30 (AZ), June 13 (SD), July 15 (12:10 and 6:40 games vs. SF), July 16-17 (SF), Aug. 12-14 (AZ), Aug. 26 (ATL), Aug. 29-Sept. 1 (PIT), Sept. 10-12 (STL), Sept. 16-18 (NYM), Sept. 28-29 (MIL).
- You may exchange your tickets in the same price level as your current seats based upon availability. Upgrading of tickets will not be permitted.
- All ticket exchanges will be done on ticket for ticket basis with a $3.00 per ticket service fee. As some games and price levels may sell out, we cannot guarantee availability for the exchange dates.
- Parking is not eligible to be exchanged.
Exchange Details for DIGITAL Mini-Plan Holders
If you are a Digital Mini-Plan Holder, you will need to exchange your tickets by completing a form using the button below.
- Please note: In person exchanges are not possible with Digital Mini-Plan Tickets
Flex Ballpark Pass tickets are not eligible for exchange.
Please call the VIP Hotline with any questions at (303) 312-2222. Monday - Friday 9:00 am - 5:00 pm or email at firstname.lastname@example.org.