Look at the last email you've received regarding your tickets - does it say that you have been "forwarded" tickets?
I have been forwarded tickets and am looking to access them. The easiest way to access your tickets is using the MLB Ballpark app.
How do you want to access your tickets?
- To forward your tickets: On the My Ticket Inventory page, click the 'Select an Action' dropdown menu and choose Forward. Select your events and seats, then proceed to forward your tickets.