Below are a few frequently asked questions about the Astros Buddies Club. If your question is not listed below, please reach out to our Astros Buddies Call Center at 888-418-6716 or email any questions to [email protected]
What is the status of my 2020 Ticket Vouchers?
2020 Astros Buddies Club ticket vouchers will still be valid and be able to be used later. However, due to COVID-19, there is currently uncertainty around stadium capacity and safety restrictions. We are currently unable to provide specific details around usage and redemption of 2020 ticket vouchers. If we are not able to honor them in 2021, we will honor them in 2022 (some exclusions will apply). Thank you in advance for your understanding.
Is there a new kit for 2021?
There is not currently a new kit for 2021. The virtual program is a continuation of the 2020 membership. If you purchased a 2020 Buddies Club membership or a Virtual Buddies Club Membership, you will continue to receive the benefits until a new program is launched. We will let you know when the new program launches.
What ages are eligible to be a Buddies member?
Any Astros fan 12 years old and younger are eligible to be part of the Astros Buddies Club.
Are there different sizes for the Buddies items?
Unfortunately, to accommodate the wide age range of members, all items are the same size.
How do I redeem the discount at the Astros Team Store?
To redeem your discount at the team store, please bring your Buddies badge with you. Upon check out, the badge will be punched to receive the discount.
When can I expect delivery of my Astros Buddies Package?
You will receive the Membership Badge, and the Buddies Kit (Backpack, Socks, Hat, and Lanyard) in the mail 1-2 weeks after your order is processed. Be sure to use your Buddies membership badge to enjoy all the exclusive benefits of being an Astros Buddies member.