Sales for the Blue Jays Fan Cutout Crew are no longer available. If you purchased a cutout, you can find your cutout at TD Ballpark by clicking below.
Q. Where will my cutout be located? Can I choose my seat as if I was actually coming to the game?
A. Cutouts will be placed throughout the ballpark. Seating locations will be chosen at random. Seat requests cannot be accommodated.
Q. Will I be in the same seat for the duration of the season?
A. Our goal is to keep seating locations the same for the duration of the 2021 season, however, due to potential changes necessary for broadcast and Corporate Partner considerations or weather accommodations, cutout seat locations may change.
Q. What happens if the Blue Jays don’t play in Dunedin, FL for the entire season?
A. For fan cutouts purchased for TD Ballpark in Dunedin, FL, should the Blue Jays home stadium location change throughout the 2021 season, these cutouts will travel with the team and will be installed at the new location. If this is the case, your cutout will get a new view of the field and will not be in the same location as before!
Q. Is there a chance my cutout will become famous by being on TV?
A. There’s no guarantee, but with cutouts being placed throughout the ballpark, it is likely there will be some “fan shots” on broadcast.
Q. Can you tell me exactly where my cutout is sitting for the season?
A. Unfortunately, we will not be able to share the exact seat number that your cutout is placed in; however, you may find your cutout location on broadcast or on @BlueJays social.
Q. What happens to my cutout at the end of the season?
A. We know that for many of you, having your cutout as a souvenir is important. Your cutout will not automatically be mailed to you at the end of the season. However, at a later time this year, we will provide you with the option to pay to cover the cost of shipping for your cutout to have it delivered to you (for Canadian/United States addresses only).
Q. How many cutouts can I purchase?
A. There is a limit of 2 cutouts per transaction.
Q. If I buy a cutout for my friend and I, can we sit together?
A. Yes. Cutouts purchased as part of the same transaction will be seated together. Please note that you are fully responsible for obtaining all necessary permissions, consents, and rights required to submit an image and purchase a cutout on behalf of someone else. You will also be required to agree to the Blue Jays Fan Cutout Crew Release, Waiver and Indemnity on behalf of yourself and the other person.
Q. Can more than one person be in each cutout?
A. Unfortunately, this is a solo act! All submitted photos must be of just one individual. Please reference our Photo Submission Guidelines (Link to PDF) for tips on taking the best photo.
Q. How do I guarantee I get the best quality photo for my cutout?
A. We’ve got you covered! Visit our Photo Submission Guidelines for some tips and tricks on taking the best photo for your cutout.
Q. Once I’m happy with my photo, what do I do?
A. If you haven’t already, click the purchase buttons at the top of the page to buy your cutout beginning at 10 a.m. ET on Monday, March 15! You will be prompted to upload your photo(s) within the form before you checkout. Please contact [email protected] if you have not received your purchase email confirmation within 2 hours of completing your purchase. Please visit our Photo Submission Guidelines and take your photo prior to beginning the purchase process.
Q. I meant to upload my photo, but accidentally uploaded the wrong one. Can I change it?
A. Fans are required to submit their best photo on their first submission and photo changes cannot be accommodated.
Q. Will I receive a follow up that my photo has been accepted and my cutout has been printed?
A. Unless your photo does not meet our guidelines, we will not reach out to you.
Q. What happens if the season gets cancelled? Will refunds be provided?
A. Unfortunately, we will not be able to issue refunds for any reason.
Q. Can I submit a photo of my baby or pet?
A. Yes fans are permitted to purchase a cutout and submit a photo for their baby or pet as long as it meets our Photo Submission Guidelines. In the case of a minor child, you must be the parent/legal guardian of the minor child whose photo you are submitting and you will be required to agree to the Blue Jays Fan Cutout Crew Release, Waiver and Indemnity on behalf of yourself and the minor child.
Q. What happens to my cutout if the Blue Jays advance to the postseason?
A: Your purchased cutouts will only be seated for the duration of the 2021 regular season.