Guaranteed Gate Giveaway FAQ

Item Selection

Which gate giveaway items can I choose from?

You may select from the nine gate giveaway items announced in February 2026. The eligible items are listed in your online selection form. Season Ticket Holders are encouraged to submit their selections as soon as possible as all items are subject to availability.

When do I need to submit my giveaway selections?

All selections must be submitted by Friday, March 20. Selections cannot be accommodated after the deadline date. Season Ticket Holders are encouraged to submit their selections as soon as possible as all items are subject to availability.

Can I change my mind once I’ve submitted the online form for my selected items?

All selections are final. Our vendor may be able to update a submission that was made in error by emailing Cubs@BDAinc.com prior to the March 20 deadline. Adjustments after that date cannot be accommodated. Items are subject to availability. If a gate giveaway item shows as out of stock on the selection site, that item is not available to select in your change request.

Item Redemption

Will my items be shipped to me?

No, shipping is not an option as all gate giveaway items must be picked up at Gallager Way during one of our pickup date opportunities.

When can I pick up my giveaway item?

Giveaway items can be picked up at the Season Ticket Holder Redemption Table at Gallagher Way beginning when Gallager Way opens until the middle of the 7th inning on eligible redemption dates. Please note the following pickup dates based on the gate giveaway item selected.

Wave One: First Six Giveaway Items

The following gate giveaway items are included in the first redemption window and can be picked up on the gate giveaway game date or on another gate giveaway redemption date prior to the All-Star Break.

March 28: Puffer Vest
April 11: Ben Zobrist Bobblehead
April 18: Ron Santo Bobblehead
May 2: Kerry Wood Bobblehead
May 24: Ryne Sandberg Bobblehead
June 7: Wrigley Field Replica Ballpark

Wave One items that have not been claimed by Tuesday, July 5, will be donated to Cubs Charities. As a reminder, shipping is not available.

Wave Two: Final Three Giveaway Items

The following giveaway items are included in the second redemption window and can be picked up on the giveaway game date or another gate giveaway redemption date listed below.

July 22: 2016 World Series Anniversary Surprise Pin
August 30: Harry Caray Bobblehead
September 13: Sammy Sosa Bobblehead

Wave Two items that have not been claimed by Thursday, September 24, will be donated to Cubs Charities. As a reminder, shipping is not available.

Do I need a game ticket to pick up my item?

Yes! You must have a valid game ticket to enter and access Gallagher Way. You also need to present your scannable redemption ticket voucher in your MLB Ballpark app account to redeem your item.

Where do I pick up my item?

Items can be picked up at the Season Ticket Holder Redemption Table located at Gallagher Way on eligible redemption dates beginning when Gallager Way gates open until the top of the 7th inning.

You must present the scannable redemption ticket in the MLB Ballpark app to receive your item.

Can someone else pick up my item for me?

Yes. You may forward your redemption ticket to someone attending the game, and they may pick up the item on your behalf.

Please note the Cubs are not responsible for ensuring items picked up by another individual are delivered to you.

Can I pick up multiple giveaway items on the same day?

Yes, if you have multiple eligible giveaway items within the same redemption window, you may pick them up during the same Season Ticket Holder redemption date.

For example, if you selected multiple Wave One giveaway items from the first half of the season (March 28 – June 7), you may pick them up together at the Season Ticket Holder Redemption Table before July 5.

Similarly, Wave Two giveaway items from the second half of the season (July 22 – September 13) may be picked up together before September 24.

You must present the scannable redemption ticket in the MLB Ballpark app for each item.

Pickup Timing

Can I pick up my item before the giveaway date?

No, items will only be available on or after the game date the item is scheduled to be distributed at the ballpark gates.

For example, if you select the Kerry Wood bobblehead on May 2, you can pick up your item on the May 2 game date or an available pickup date after May 2.

What happens if I arrive after the redemption table closes?

The redemption table is open beginning when Gallager Way gates open until the top of 7th inning. Items will not be available after the table closes.

Will there be more pickup opportunities outside initial giveaway dates?

Yes, there will be supplemental pickup opportunities at Gallager Way that will be communicated to you through the MLB Ballpark app or via email later this season.

What happens if the game is rescheduled due to the weather?

If the game is rescheduled, the redemption table will be available on the makeup game date.

If the weather requires the redemption table to move locations, updated pickup information will be communicated to Season Ticket Holders who selected the item on that game date.