Group Sales Contact Information
What is the minimum/maximum number of tickets available to purchase for the Kids Birthday Bash Ticket Package?
A minimum of 10 tickets is required to purchase a Kids Birthday Bash Ticket Package for $650. Additional package tickets may be purchased (based on availability) for $60* each.
Each additional package ticket purchased will include the following: one (1) game ticket in the Field Level Baseline*, one (1) $15 concession coupon ($18 value) and one (1) Phillies foam finger. Additional game tickets and foam fingers must be purchased as part of the package and are not sold separately.
*Please note - Tickets will be located in the Pavilion Deck (306-310) for Sunday games. Package price and additional ticket(s) price not available for some games, including but not limited to: 7/29, 7/30, 7/31, and most Saturday and Sunday games.
If you are interested in purchasing, please inquire with Tommy Tartaglia at 215-463-1000 ext. 5109 or [email protected].
What is the age range for the Kids Birthday Bash Ticket Package?
The Kids Birthday Bash Ticket Package is for children 14 and under.
Can I upgrade the seating location or concession coupons?
We are unable to upgrade the seating location and concession coupons included as part of the Kid’s Birthday Bash Ticket Package. However, additional concession coupons may be purchased separately for $10 each ($12 value), $15 each ($18 value), or $30 each ($36 value).
Is the Kids Birthday Bash Ticket Package available for any game during the season?
The Phillies Kids Birthday Bash Ticket Package is available for most 2024 regular season games (subject to availability). Please note that packages are not available for Opening Day and within 30 days of the game date.
How do I order a Kids Birthday Bash Ticket Package?
Fans interested in purchasing the package should contact Tommy Tartaglia in the Phillies Group Sales Office at 215-463-1000 ext. (5109) or [email protected].
When is final payment due and when will I receive my game tickets, food vouchers, and foam fingers?
For all Kids Birthday Bash Ticket Packages, we ask for full payment at the time of reservation. All game tickets and concession coupons will be available mobile via the MLB Ballpark app. Foam fingers will be delivered to your seating location by a Sales Representative on your game date.
How does the birthday child receive the Phillies cap?
You must check-in at the Birthday Check-in Kiosk behind section 122 (next to the Inside Advance windows) prior to the 2nd inning to receive the hat and confirm the spelling of the birthday child's name.
When do gates open at Citizens Bank Park?
For most 2024 regular season home games, all gates open 90 minutes prior to game time. For home games being played Monday through Friday at 6:40 p.m., all gates open at 5:35 p.m.
When will the birthday child name be displayed?
Birthday names will appear on the scoreboard at the end of the 4th inning alphabetical by the first name.
When will my group name be displayed?
All Groups are welcomed on the large PhanaVision screen during pre-game and on the side auxiliary message boards at the top of the 5th inning. The Phillies must have your message at least 72 hours before your game date. Otherwise, your message may not be displayed. Messages must be family-friendly in nature. The Phillies may elect to not display a message at its sole discretion.
Where is the best place to park my car, RV, or bus?
All parking for Phillies games at Citizens Bank Park will be cashless. Methods of payment include credit/debit cards and mobile payment (Apple Pay and Google Pay).
Car parking is available around the sports complex area in Lots A-O and T-X at $25. Bus/large vehicle parking is designated in Lots M and N, with limited Bus Parking in Lot Q and the cost is $50 per vehicle. Pre-paid car and bus parking (and preferred parking for Suites/Club Decks) is available for sale in advance by calling The Phillies Sales Office at 215-463-1000. Parking Map
Is the Phanatic able to come visit my Group?
You may submit a request for a Phanatic visit however, a Phanatic appearance is not guaranteed.
What happens if I lost my game tickets or concession coupons?
The Phillies Sales Office is not responsible for Group tickets that are lost or stolen. These tickets may be replaced at the sole discretion of The Phillies. The Phillies may impose an additional charge to the account holder in its sole discretion for such replaced tickets. If distributing tickets in advance, it is beneficial for the account holder to note the section, row, and seat that each guest holds. This specific information will be needed if replacement tickets are issued. In the event that tickets are lost or stolen, please contact The Phillies Sales Office at 215-463-1000 or [email protected] to discuss any options. If The Phillies Sales Office replaces any Group tickets, the replacement tickets will be honored over the original tickets in all cases and the original tickets will be null and void.
Where can I find additional information to help make my trip to Citizens Bank Park as seamless as possible?
For additional information to help enhance your Citizens Bank Park game day experience, please visit the Know Before You Go page.
