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The Official Site of the Pittsburgh Pirates

2018 SEASON TICKET INFORMATION


BENEFITS

Unmatched Benefits

In addition to the best locations and most savings on tickets, you can look forward to these benefits:

Exchange Program
Opening Day Tickets
2018 Postseason Tickets
Mobile Ticket Management
Guaranteed Giveaway Program
Parking
Majestic Clubhouse Store Discount

Core Benefits

All Season Ticket Holders, regardless of plan, can look forward to these core benefits:

  • Extended Payment Plan Option
  • Exclusive Access & Events Throughout the Year
  • Dedicated Account Manager
  • Priority to Purchase Additional Game Tickets at the Season Ticket Holder Rate
  • Early Access to PNC Park on Game Days
  • Exclusive Breaking News Email and Text Alerts
  • Exclusive e-Newsletter
  • Opportunity to Purchase a 2018 Subscription to the MLB At Bat app at a Discounted Rate
  • Special Pricing for the Following Events, Opportunities & Attractions:
    • Pirates Gameday Suite Rentals (select dates)
    • Pirates World Series Suites (select dates)
    • PNC Park Facility Rentals
    • PNC Park Tours
    • PNC Park Movie Night
    • Special Season Ticket Holders-Only Ticket Offers Throughout the Year

All Lexus Club & Club Cambria accounts receive Full Season Ticket Holder Benefits.
 

SPECIAL EVENTS AND EXPERIENCES

You'll have the opportunity to join us for a wide variety of events including:

  • 2018 Summer Carnival
  • All-Star Watch Party
  • Kids Press Conference
  • Field Days
  • Holiday Party
  • Mascot Breakfast
  • Tailgate Party
  • Alumni Meet & Greet
  • Online Q&A with Management
  • Catch on the Field
  • Team PhotoFest
  • Pre-Game Walk on the Warning Track
  • Deliver the Lineup Card
  • Deliver the Game Ball
  • Seven Springs Activity Bracelets
  • and more!

 

TICKET EXCHANGES

Future Game Exchange

All Season Ticket Holders will have the abililty to perform unlimited future game ticket exchanges (80 games) with the following guidelines:

  • The deadline to exchange out of a future game is 24 hours (or more) prior to the start time of the original game you wish to exchange out of.
  • Two (2) Ways to Exchange Your Season Tickets:
  1. My Pirates Online Ticket Account (pirates.com/mytix). Through your ticket account, you have access to live ticket inventory which is the most convenient way to exchange your season tickets.
     
  2. PNC Park Ticket Office (located at the corner W. General Robinson and Federal Street).
  • Future game tickets are not eligible to be banked for credit; guests must choose their new game at the time of the exchange.
  • Season Ticket Holders requesting a ticket exchange from a lower-priced game into a higher-priced game must pay the difference in value. Conversely, if requesting a ticket exchange from a higher-priced game into a lower-priced game, the difference in ticket value can be applied to eligible future game exchanges in the 2018 Regular Season.
  • There is no limit to the number of future game exchanges you may transact.
  • All exchanges are based on availability; the Pirates do not guarantee that all possible exchanges will be available.
  • NEW FOR 2018: While all games (except Opening Day) will initially be available to exchange into, exchanges will no longer be available once a game reaches a specific ticketing threshold. Once a game is nearing that threshold, the Pirates will notify you via email that exchanges are nearing capacity, thus giving you an opportunity to transact your potential exchange before the game is closed.


Missed Game Replay

As a benefit, Season Ticket Holders are eligible to "replay" their season tickets from a missed game. There will be 32 select Monday-Thursday games available for missed game redemption with the following guidelines:

  • Redemption fees will be applied at the following rates: Full Season: $1 per ticket, Half Season: $2 per ticket, 20-Game: $4 per ticket
  • Missed Game Replay tickets may be transacted at the PNC Park Ticket Office only.
  • The last Missed Game Replay available is August 22.
  • Missed Game Replay tickets may only be redeemed once; once tickets are replayed for a new game, the tickets may not be redeemed again, regardless if the new game has passed or not.
  • Missed Game Replay tickets may be redeemed only in the following eligible seat locations: Home Plate Box (based on availability), Infield Box (based on availability), Corner Box, Infield Grandstand, Outfield Grandstand & Corner Grandstand. Tickets cannot be upgraded into any other seating category.
  • Tickets for missed games may only be redeemed into the same or a lesser priced seating category among those listed above.
  • All Missed Game Replays are based on availability; the Pirates do not guarantee that all possible redemptions will be available.
  • NEW FOR 2018: Tickets will now be available for Missed Game Replay in the Home Plate Box and Infield Box (based on availability). Redemption fees for these new upgraded sections will be applied at the following rates: Full Season: $4 per ticket, Half Season: $8 per ticket, 20-Game: $12 per ticket.

 

FAQ

Q: What are the payment options for my 2018 Season Ticket Plan?

There are two options for payment:

  1. Pay-in-Full
  2. Payment Plan. The four payments are broken down in installments as follows:
  • 25% when you purchase
  • 25% on November 10th
  • 25% on January 10th
  • 25% on February 12th

Note: If you purchase after November 1st and elect to pay via a payment plan, you will pay in three installments: one initial payment of 34% on the date of purchase, one payment of 33% on January 10th, and one final payment of 33% on February 12th.

If you pay by credit card, please make sure that your card does not expire before March 2018. If you pay by check, please make the check payable to the "Pittsburgh Pirates" and include a copy of your invoice with your check. If you choose the payment plan, you must have a credit card on file (no checks).

Further, if you purchase Postseason Strips, you may elect to have any money remaining in your account from unplayed games applied to your 2018 Season Ticket payment. Contact your Sales Rep for additional information.

For more information about the terms and conditions of your 2018 Season Ticket Plan, please visit pirates.com/terms.


Q: How will I receive my 2018 Season Tickets?

Your season ticket plan features digital/paperless ticketing, which allows you to either print your tickets at home or have them conveniently delivered to your mobile device. Digital tickets helps us deliver your tickets in a timelier manner, makes entering the ballpark more efficient and allows you to forward and resell your tickets easily. You will also have the print-at-home ticket delivery option. As a Season Ticket Holder, you will receive your tickets digitally through the MLB Ballpark app. To learn more about digital ticketing through your MyTix account of the MLB Ballpark app, click here


Q: Can I purchase additional seats, relocate or upgrade my ticket plan for the 2018 Regular Season?

Yes, based on availability. You will receive additional seat information prior to the Pirates Relocation and Upgrade Event, which will be held in late November 2017. Please note, by selecting the four-month payment plan on your current invoice, you will be charged for the second payment installment on November 10th, prior to the Relocation and Upgrade Event in late November. The third payment installment will occur on January 10th and will take into account any plan changes. The remaining payment amount may be adjusted after changes are made.


Q: When will I choose my Experiences?

You will receive a notification email before the 2018 season begins regarding Season Ticket Holder Experience dates and the selection process. Available experiences will be listed under the 2018 Season Ticket Holder Special Events Page. A list of the Season Ticket Holder Experiences is also listed above.

You will choose your Experiences through the MLB Ballpark app on your mobile device. For information on downloading and using the MLB Ballpark app, please click here.


Q: How can I purchase group tickets for Opening Day?

To purchase group tickets for Opening Day or any Pirates home game, simply contact your Account Manager.


Q: When can I begin exchanging my tickets?

Season Ticket Holders will be able to exchange games for the 2018 season starting in mid-March. For more information, keep an eye on your Season Ticket Holder website at pirates.com/sth.