Q: What are the payment options for my 2018 Season Ticket Plan?
There are two options for payment:
- Payment Plan. The four payments are broken down in installments as follows:
- 25% when you purchase
- 25% on November 10th
- 25% on January 10th
- 25% on February 12th
Note: If you purchase after November 1st and elect to pay via a payment plan, you will pay in three installments: one initial payment of 34% on the date of purchase, one payment of 33% on January 10th, and one final payment of 33% on February 12th.
If you pay by credit card, please make sure that your card does not expire before March 2018. If you pay by check, please make the check payable to the "Pittsburgh Pirates" and include a copy of your invoice with your check. If you choose the payment plan, you must have a credit card on file (no checks).
Further, if you purchase Postseason Strips, you may elect to have any money remaining in your account from unplayed games applied to your 2018 Season Ticket payment. Contact your Sales Rep for additional information.
For more information about the terms and conditions of your 2018 Season Ticket Plan, please visit pirates.com/terms.
Q: How will I receive my 2018 Season Tickets?
Your season ticket plan features digital/paperless ticketing, which allows you to either print your tickets at home or have them conveniently delivered to your mobile device. Digital tickets helps us deliver your tickets in a timelier manner, makes entering the ballpark more efficient and allows you to forward and resell your tickets easily. You will also have the print-at-home ticket delivery option. As a Season Ticket Holder, you will receive your tickets digitally through the MLB Ballpark app. To learn more about digital ticketing through your MyTix account of the MLB Ballpark app, click here.
Q: Can I purchase additional seats, relocate or upgrade my ticket plan for the 2018 Regular Season?
Yes, based on availability. You will receive additional seat information prior to the Pirates Relocation and Upgrade Event, which will be held in late November 2017. Please note, by selecting the four-month payment plan on your current invoice, you will be charged for the second payment installment on November 10th, prior to the Relocation and Upgrade Event in late November. The third payment installment will occur on January 10th and will take into account any plan changes. The remaining payment amount may be adjusted after changes are made.
Q: When will I choose my Experiences?
You will receive a notification email before the 2018 season begins regarding Season Ticket Holder Experience dates and the selection process. Available experiences will be listed under the 2018 Season Ticket Holder Special Events Page. A list of the Season Ticket Holder Experiences is also listed above.
You will choose your Experiences through the MLB Ballpark app on your mobile device. For information on downloading and using the MLB Ballpark app, please click here.
Q: How can I purchase group tickets for Opening Day?
To purchase group tickets for Opening Day or any Pirates home game, simply contact your Account Manager.
Q: When can I begin exchanging my tickets?
Season Ticket Holders will be able to exchange games for the 2018 season starting in mid-March. For more information, keep an eye on your Season Ticket Holder website at pirates.com/sth.