BALLPARK PASS

PRESENTED BY COCA-COLA

Thank you for you interest.

2027 Ballpark Pass Info Coming Soon! Please visit pirates.com/tickets for additional ticket information.

Let's Go Bucs!

Access your tickets exclusively through the MLB Ballpark app

The MLB Ballpark app is only available on supported iPhone and Android phones.

BALLPARK PASS PRESENTED BY COCA-COLA FAQ

Find answers to some of the common questions asked about the Pirates Ballpark Pass.

Which phones are supported?

The pass is supported by iPhones and Android phones. The MLB Ballpark app must also be downloaded for use of the Ballpark Pass.

Why do I need to use an iPhone or Android phone?

The Ballpark Pass is a mobile-only program integrated with the MLB Ballpark app. There are no printed tickets. Admission to PNC Park will be managed through the app.

Can I purchase the pass if I don't have an iPhone or Android phone?

Not at this time. You will be unable to enter PNC Park.

When will I receive my text message to accept my tickets?

Text messages will be sent 2 Hours prior to the scheduled game time.

I bought my Ballpark Pass, now what do I do?

Download the MLB Ballpark app on your iPhone or Android phone. Create or log in to your MLB account using the email address you used to purchase the Pass. If you already have the app, be sure you have the latest version, and continue to update the app throughout the season.

You will receive ticket-related text messages from the Pittsburgh Pirates on game days and must reply "Yes" to receive your tickets. Message and data rates may apply.

How do I change the card on file for my monthly charge?

You can call 1-800-BUY-BUCS to speak to a representative and give updated card information.

How do I get into PNC Park with my Ballpark Pass?

Your ticket for each game can be accessed exclusively through the MLB Ballpark app. Download the MLB Ballpark app and create (or login to a pre-existing) MLB account using the same email address you used to purchase your Pirates Ballpark Pass. This will provide you with a digital ticket that you can use to scan for admission into PNC Park.

	Game Time	General Public
Monday – Friday	12:35pm	11:00am
Monday – Thursday	6:40pm	5:40pm
Friday	6:40pm	5:00pm
Saturday	4:05pm	2:30pm
Saturday	6:40pm	5:00pm
Sunday	1:35pm	12:00pm

Can I sell my pass for games that I do not attend?

No, passes are not permitted to be resold.

When will my Ballpark Pass renew for the next month?

Your ballpark pass will automatically renew on the 25th of each month with the original card on file.

How do I opt-out of the Ballpark pass subscription?

You may opt-out of the next month’s Ballpark pass subscription by emailing passoptout@pirates.com by 20th of the prior month. For example: to opt-out of the July pass, you must email by June 20^th.

What happens if a game is rained out?

If a game is postponed, your ticket for that game is valid for the rescheduled game only.