SPRING TRAINING 3-GAME FLEX PACK

Experience Spring Training with flexibility!

Buy a 3-Game Flex Pack and be able to redeem for any 3 games you want – when you want!

Q: When can I start redeeming my 3 Game Flex vouchers?

A: You can redeem your 3 Game Flex via your My Pirates Ticket account for available games starting January 17, 2024. View Redemption Instructions »

Q: Which games are my 3 Game Flex vouchers eligible for?

A: The vouchers in your 3 Game Flex are eligible for all 2024 Pirates Spring Training home games, subject to availability.

Q: What seating categories are available with my 3 Game Flex?

A: The Gold 3 Game Flex is available in the select lower Infield Box, select lower Baseline Box, and upper Infield Reserved. The Black 3 Game Flex is available in select upper Infield Reserved and Baseline Box seating. The White 3 game Flex is available in select Grandstand and Left Field Bleacher seating.

Q: How do I redeem my 3 Game Flex vouchers for actual tickets?

A: 3 Game Flex redemption is done exclusively through the Spring My Pirates Ticket account.

Q: Is there a cutoff to redeem my 3 Game Flex for tickets on game days?

A: Your 3 Game Flex vouchers can be redeemed any time before that game's first pitch, subject to availability.

Q: Does my 3 Game Flex expire?

A: Yes, your 3 Game Flex expires on March 25, 2024, at the end of the 2024 Spring Training. Use them or lose them!

Q: Is there a limit to the number of 3 Game Flex vouchers I can redeem per game?

A: No, you can redeem all vouchers for one game as long as seats are available.

Q: Can I combine 3 Game Flex voucher value and redeem them for premium seats?

A: No, 3 Game Flex vouchers can only be redeemed in a 1:1 ratio (one voucher redeemed for one ticket) for the seating category associated with your 3 Game Flex purchase.

Q: Can I redeem my 3 Game Flex for Special Events?

A: No, your 3 Game Flex vouchers are eligible for Pirates Spring Training home game tickets only.

Q: Do I get the gate giveaway with my 3 Game Flex tickets?

A: Your 3 Game Flex ticket is eligible for the gate giveaways, while supplies last, and subject to that game day's item stated guidelines (first 2,500 fans, kids 14 & under, etc).

Q: Why do I need an iPhone or Android to use the 3 Game Flex?

A: Tickets are mobile only but redemption can be done on the My Spring Training Ticket Account.

Q: Which phones support the MLB Ballpark app?

A: For Apple device users, please click here for more information. For Android users, please click here for more information. If you do not have a supported device or need assistance, contact the LECOM Box Office at [email protected] or (941) 747-3031.

Q: Can I purchase the 3 Game Flex if I don't have an iPhone or Android phone that supports the MLB Ballpark app?

A: Yes, you can purchase and redeem online. In order to use tickets you will need an iPhone or Android that supports the MLB Ballpark App. If you do not have a supported device or need assistance, contact the LECOM Box Office at

Q: Where are my ticket barcodes?

A: Once your voucher is redeemed, your digital game tickets will be immediately available in the Wallet within the MLB Ballpark app. Your ticket will show your section, row and seat along with a barcode. Make sure your ticket account is linked! Click here for a tutorial.

Q: Can I send my tickets to others?

A: Yes, you may forward your tickets to others. Recipients must also have the MLB Ballpark app to access the ticket(s). Click here to view the Forward Tickets tutorial.

Q: Can I redeem my 3 Game Flex vouchers for ADA seats?

A: Yes, you will need to toggle the "Yes, show me accessible seating" option when going through the redemption flow.

Q: Can I exchange my 3 Game Flex tickets if I'm unable to attend the game?

A: No, 3 Game Flex tickets are not eligible for exchanges.

Q: Can I sell my 3 Game Flex tickets if I'm unable to attend the game?

A: No, 3 Game Flex tickets are not eligible for resale. Resale of tickets is strictly prohibited.

Q: Is the 3 Game Flex refundable?

A: No, 3 Game Flexs are non-refundable. All sales are final.

Q: Can I pick my exact seating location with my 3 Game Flex?

A: Yes, when redeeming online you can choose exact seats available as long as locations are available to redemption on your plan.

Q: Can I purchase more than one 3 Game Flex?

A: Yes, you may purchase multiple 3 Game Flex Voucher packages.