The information on this page is intended to inform visitors to Tropicana Field and Charlotte Sports Park of health and safety practices and protocol in order to create a safe and enjoyable experience while at our ballparks. Due to the evolving nature of the COVID-19 pandemic, the information here may change. For the most current information, please revisit this page prior to traveling to the ballpark.
Important Information
Per Centers for Disease Control and Prevention (CDC) guidelines, masks are optional at Tropicana Field for guests fully vaccinated against COVID-19. Fans age 2 and older who are not fully vaccinated are required to wear a mask at all times. The Tampa Bay Rays encourage people to get vaccinated.
UV lights and specially designed electronic devices, called bi-polar ionization units, have been installed in air conditioning units at Tropicana Field. These devices break down a wide variety of harmful contaminants, including coronavirus.
Air filters with a higher minimum efficiency reporting value (MERV) rating, which more effectively trap small particles, have also been added throughout the ballpark.
Tropicana Field undergoes enhanced cleaning and sanitization before, during and after each game to reduce the risk of the spread of COVID-19.
Fans are asked to practice frequent hand washing and utilize hand sanitizing stations.
Per Centers for Disease Control and Prevention (CDC) guidelines, masks are optional at Tropicana Field for guests fully vaccinated against COVID-19. Fans age 2 and older who are not fully vaccinated are required to wear a mask at all times. The Tampa Bay Rays encourage people to get vaccinated.
Gaiters, bandanas, masks with ventilation holes and other versions of face coverings are not acceptable.
For specific questions regarding face masks, please email [email protected].
All attendees and staff are asked to be conscious of personal risk factors, including people with underlying conditions, who may be at risk of developing more serious complications from COVID-19.
All staff and vendors are screened for signs or symptoms of COVID-19 before each game and are trained in protocols to promote the health and safety of attendees.
Contactless security screening allows attendees to keep all items in their pockets.
Backpacks are not permitted through Tropicana Field security. Purses and personal bags smaller than 16" x 8", medical device bags and diaper bags accompanying a young child are permitted.
Outside food or beverage is not permitted, with the exception of one sealed, personal-sized bottle of water.
Contactless mobile tickets are accessed by fans on the MLB Ballpark app, which can be downloaded at the App Store or Google Play. Paper tickets and print-at-home tickets are not available or accepted.
Tropicana Field remains cash-free this season allowing for less contact between fans and staff.
Mobile payments, Rays Pay via the MLB Ballpark app, and credit and debit cards are accepted for all concessions and merchandise purchases.
Tickets are available on mobile devices through the Ballpark app, which can be downloaded in the App Store or Google Play. The app also offers mobile ordering for concessions and merchandise. Skip the lines, order on the app and pick up your food, drinks and gear when they are ready.
Tropicana Field is a smoke-free facility. Smoking, including e-cigarettes, is not permitted on the property.
COVID-19 is an extremely contagious virus that can lead to severe illness and death. An inherent risk of exposure to COVID-19 exists in any public place where people are present regardless of precautions that may be taken. Fans coming to games are subject to the terms and conditions at www.mlb.com/rays/tickets/disclaimer and must follow all ballpark policies, including health and safety rules, while at Tropicana Field.
To provide a safe environment for all fans, staff, players and coaches, all ticketholders must agree, on their own behalf and on behalf of minors and other accompanying parties, that they will not attend the game if on the day of the game or the fourteen (14) days prior to the day of the game:
Please note that the Centers for Disease Control and Prevention (CDC) advises that older adults and people of any age with underlying medical conditions are at higher risk for severe illness from COVID-19 infection. Fans should evaluate their own risks in determining whether to attend games at Tropicana Field.
