We sincerely apologize for the inconvenience of not receiving an Alex Gordon bobblehead on July 24th. A portion of the bobblehead shipment is delayed due to the pandemic-related, on-going disruptions in the transportation and shipping industry all around the world. As a result, this partial allotment was not able to be shipped to Kansas City in time for the promotion.
If you received a bobblehead voucher when entering Kauffman Stadium, you are one of the fans eligible to receive the bobblehead giveaway.
UP-TO-DATE REDEMPTION TIMING
*JUST ANNOUNCED* We will have Gordon bobbleheads available for redemption starting on Monday, August 9th at 10 a.m. at the Main Team Store at Kauffman Stadium. A Gordon bobblehead voucher guarantees you a bobblehead. You have until December 23, 2021 to redeem at our Main Team Store.
REDEMPTION GUIDELINES
You must present the original bobblehead voucher on Royals ticket stock. No photo or copy of the voucher will be accepted. A lost voucher cannot be replaced. Your voucher must be turned in to the Team Store to receive your bobblehead.
TEAM STORE INFO
The Main Team Store is located at Kauffman Stadium, next to Home Plate Gate C. The store is accessible from both outside the ballpark and inside the ballpark on the main concourse near home plate.
In-season hours:
- The Royals Team Store is open Monday-Friday from 10:00 a.m.- 5:00 p.m. and Saturday from 10:00 a.m.- 4:00 p.m.
- On game days, the Royals Team Store will open at 10:00 a.m. and close 30 minutes prior to gates opening. The store will reopen to ticketed fans once the stadium gates open.
- Team Store contact info – Email: [email protected] or call: 816-504-4045.
CUSTOMER SERVICE INFO
If you have any questions or issues, please email us at [email protected].