• Rogers Centre is located in the heart of downtown Toronto and is accessible on foot, by personal vehicle, bike or public transit systems including TTC, GO Train, Via Rail, and UP Express LEARN MORE
• Due to road closures, fans requiring accessible drop off must communicate this need to the police on duty to access the area. Fans with reserved parking will be directed to access the south lanes of Bremner Blvd.

• There are several independently owned parking facilities located within walking distance of Rogers Centre. Prices and availability are managed by the individual proprietors and are not connected with the Blue Jays organization. You can book convenient and affordable parking nearby in advance through SpotHero, the nation's leading parking reservations app. LEARN MORE
• A limited number of accessible parking spaces are available by reservation by calling Rogers Centre parking at 416-341-1540. Callers should have their accessible parking permit number ready when making a reservation. LEARN MORE

• Blue Jays tickets are delivered digitally and must be scanned in at the gate using a mobile device. Display your ticket at the gate through MLB Ballpark app, your Blue Jays Account Manager, or, if you purchased via ticketmaster.ca, the Ticketmaster app. Visit bluejays.com/tickethelp for more information.
• Rotating (live) barcodes are in effect. Screenshots and paper/PDF tickets will not be accepted for entry. Blue Jays mobile support staff will be available to assist fans as required at the gates.
• Once you have verified your MLB.com login email, your tickets will be viewable on the “Tickets” tab within the MLB Ballpark app.

• Each fan must present their own personal digital game ticket; the ticket purchaser must transfer individual tickets to each guest in their group (exceptions: Outfield District Ticket, minors and those requiring accessible support).
• Blue Jays mobile support staff will be available to assist fans as required.
• To learn more about MLB Ballpark app including how to display and transfer mobile tickets, visit bluejays.com/tickethelp.

• The Toronto Blue Jays ticket terms and conditions are available here.

• Gates are open 90 minutes before the scheduled game time on weekdays and 2 hours on weekends.
• Fans may enter at any open main gate, however the closest entrance to each fan’s seat will be recommended by the ticket app.

Dedicated Entrances:

• Outfield District: Most easily accessible through Gates 1, 2, 14 & 15
• TD Executive Suites: Gates 3 & 13
• Rooms: Gates 3 & 13
• Season Ticket Members: Gate 6A
• Eligible TD Credit Cardholders get Priority Line Access: Gate 6A
  • To learn more and see if your TD Credit Card is eligible, visit TDBlueJaysFanOffer.td.com
• Accessible Support Entrance: Gate 7
• TD Premium Entrance: near Gate 8
• TD Clubhouse: Gate 8
• Ticketmaster Lounge: Gate 9
• Group Entry: Gate 15

• Bags are discouraged and will be subject to a security search prior to entry.
• Only bags smaller than 16” x 16” x 8” are permitted into the ballpark.
• Note: Bag restrictions and prohibited items for concerts may be different than Blue Jays games. For Concert Information, visit here.

• Fans celebrating a birthday, or attending their first game can visit any Fan Services location and pick up a commemorative certificate on behalf of the Toronto Blue Jays.
• Celebrate your special occasion and support Jays Care Foundation! Fans can reserve a Birthday, Anniversary or Special Welcome greeting to be displayed on the Video Board during their selected Blue Jays home game by making a $150 donation to Jays Care. LEARN MORE
• The ballpark experience is often one of excitement and cheers! The volume within the ballpark may reach high decibels at certain points throughout an event due to the soundsystem, music, and cheer of the crowd. We recommend those who may be noise sensitive to bring ear protection with them to their event.
• An LED lighting system has been installed and is more energy efficient. At times, there may be rotating flashes or multi-coloured lights cascading throughout the ballpark.
• Visit the Outfield District during your trip to Rogers Centre. With differentiated experiences to fit the unique interests of Blue Jays fans through distinct themes, menu offerings, décor, and vantage points. Each neighbourhood will be available to all ticketed fans. To learn more about the Outfield District, click here.
• In Toronto, particularly in June, July, and August high temperatures may result in Heat Warnings issued by the City. Unless fluids are appropriately replaced, heat related illness may occur. To ensure you are arriving at the ballpark prepared to enjoy the game safely, we encourage fans to bring: sunscreen – 15-50 SP, a hat, sunglasses, a reusable water bottle – under 600ml, non-glass or metal materials. LEARN MORE
• Find your closest concourse amenities by viewing the wayfinding maps found here.

• Fans who have purchased standard tickets but require accessible seating will need to exchange their tickets prior to arriving at the ballpark. Please note that accessible seating is subject to availability and therefore exchange options may not be available in all price levels. Further, accessible seating tickets are subject to the same dynamic pricing changes as regular stadium seating. LEARN MORE
• Rogers Centre is proud to be a Sensory Inclusive Certified venue by KultureCity. Sensory Bags are available at any Fan Services, located on the 100 Level at Sections 123 and 141, on the 200 Level near Sections 212 and 236 and on the 500 Level near Sections 508 and 532. A Sensory Room can also be found at Section 212 behind the Fan Services. LEARN MORE
• 3 multipurpose washrooms (Section 142, 238, 538), and a universal washroom (Section 119) are available at Rogers Centre for guests who prefer a little extra room or privacy. The universal washroom includes a barrier-free toilet and sink, turning space to accommodate a wheeled mobility device, entrance with a power door, grab bars, emergency call system, and an adult size change table.
• Quiet Areas are located at 100L and 200L Gate 3 elevator lobby.
• Although fans with accessible needs may enter Rogers Centre through any open gate, our designated accessible entrance is Gate 7, located on the south side of the building, close to Bremner Boulevard. Fans requiring accessible support are encouraged to enter through Gate 7. LEARN MORE
• Rogers Centre does not offer the rental of wheelchairs during games/events, however, our Accessible Support Ushers are able to provide wheelchair escorts to those who require assistance to their seats. Fans requiring assistance or information regarding accessibility should contact our Fan Services Team by phone at 416-341-1000 or by email at [email protected] at least one (1) business day prior to their planned visit. CONTACT US

• At Rogers Centre, we strive to create moments for fans to cheer about. Please do not hesitate to connect with our staff – they are here to support your experience.
• Fan Services are located on the 100 Level near Sections 123 and 141, on the 200 Level near Sections 212 and 236 and on the 500 Level near Sections 508 and 532.
• If you’d prefer a more discrete method to contact our team, text Fan Assist with your issue/question and seat location (sec, row, seat) at 647-559-0060.
• For more information about Rogers Centre offerings and accommodations, see our Fan Information Guide.

• Rogers Centre is proud to offer an Infant Feeding Room located at Section 240, across from the Gate 13 elevator. We hope to provide a comfortable experience for you and your most precious Blue Jays fan. Fans are encouraged to use this space in a way that suits them and the amenities available in this space include child changing stations, 4 rocker glider chairs, 2 sinks, air conditioning, bottle warmers, complimentary diapers and baby wipes, disposal bins, and a TV so you will not miss any of the game. LEARN MORE
• Baby Change Stations have been installed in all of the washrooms throughout Rogers Centre, where possible. For those seeking extra room or privacy beyond our Infant Feeding Room, our Multi-Purpose washrooms are available near Sections 142, 238 and 538.
• The Toronto Blue Jays and Rogers Centre welcome fans with baby strollers and/or wagons, but kindly ask that all strollers or wagons be checked at the nearest Fan Services location to their seats and not stored at the fan’s seat or at the top of the aisle. On weekend games, we kindly ask that all fans ticketed on the 200 and 500 levels store their strollers and/or wagons at our Stroller Valet locations for their ticketed level. These can be found at Section 206 (Gate 3 – Elevator Lobby) and Section 530 Ramp (Sun Ramp). Fans ticketed on the 100 level for weekend games are permitted to store their strollers and/or wagons at the nearest 100 level Fan Services location to their seat.
• Our permanent children’s activation zone can be found at Section 237.

• Rogers Centre is accepting cashless payment only throughout the ballpark.
• Reverse ATMs (cash input to receive pre-loaded cards) are available in Section 110 Jays Shop and at Sections 141 and 508 for fans without a cashless payment option.

• Fans may bring outside food into the ballpark as long as the items are wrapped, bagged, or left inside a container to avoid spillage. Food containers must comply with bag policy (soft-sided and small enough to fit under the seat).
• Plastic bottles and/or cans holding 600ml or less of non-alcoholic beverages are permitted in Rogers Centre. Fans are strictly prohibited from bringing outside alcohol inside Rogers Centre. Glass or metal bottles are not permitted.
• Fans will be asked to remove tops from a bottle(s) or open can(s) prior to entry into the ballpark.
• Find foods to meet dietary needs. LEARN MORE
• Minimize time spent waiting in line by ordering food and beverage ahead of time right from your phone. Order from anywhere in the ballpark for pick up at one of 6 concession locations. LEARN MORE
• Check out all of the Food Options available in the ballpark.

• Check out the latest gear at Jays Shop at Gate 1 and Gate 5 (Section 110) along with additional kiosks throughout the ballpark. For more information, visit here.
• Located at Section 146, Blue Jays Authentics offers one-of-a-kind authenticated Toronto Blue Jays merchandise directly from the field. Items are certified under Major League Baseball’s Authentication Program. LEARN MORE