Globe iconLogin iconRecap iconSearch iconTickets icon
atl-spring-training-guide-hero
CoolToday Park A-to-Z Guide

This CoolToday Park A-to-Z Guide was developed with one goal in mind: to assist our guests in becoming familiar with our new facility. A variety of accommodations are offered to make your experience an enjoyable one. The Atlanta Braves take pride in serving our guests and hope the CoolToday Park experience will bring you back many times in the future.

All information listed here is subject to change.



0-9

50/50 Raffle

The Atlanta Braves Foundation will sell 50/50 raffle tickets from the time gates open until the bottom of the seventh inning. Fans can purchase tickets from designated uniformed ticket-sellers around the ballpark. The "jackpot" total will be updated and displayed in real time throughout the game. After the seventh inning, the winning number will be posted on the LED board located above the Tomahawk Tiki Bar and on braves.com/5050raffle. The winning ticket may be claimed at the Fan Assistance booth located behind Section 111. Winner does not have to be present to win.

To purchase tickets online, visit braves.com/5050 or click the 50/50 Raffle button on the MLB Ballpark app.

A

Accessibility

With the help of an Americans with Disabilities Act (ADA) consultant, CoolToday Park was designed to be universally accessible and comfortable for all guests. CoolToday Park provides services and amenities specifically for fans. These include accessible parking, elevators, courtesy rides, accessible seating, accessible restrooms, lowered concession counters, drinking fountains, and an accessible seating concierge service.

For information on accessible seating for individual games, please contact [email protected].

Our accessible seating specialists are committed to accommodating each guest with reasonable and appropriate accommodations based on each individual's needs.

Accessible shuttles are provided for guests parking at CoolToday Park. All shuttles services begin 2 hours prior to first pitch and end an hour after the game has ended. Shuttle services are provided on a first-come, first-served basis. Please alert the parking attendant if you would like to utilize this service when entering parking lots. A complimentary wheelchair service is offered once guests arrive at the CoolToday Park gates. Guests can receive a complimentary wheelchair escort to and from their seats or other areas within the ballpark. To request a wheelchair escort, guests can notify a Braves representative or contact Fan Assistance during the game.

Address and Phone Numbers

Atlanta Braves Spring Training Facility - CoolToday Park
18800 S. West Villages Parkway
Venice, FL 34293

Executive Offices: 404-522-7630
Season Tickets & Multi-Game Packages: 941-413-5000 and select option 1
Current Beach Club Members: 941-413-5000 and select option 1
Group Tickets: 941-413-5000 and select option 3
Merchandise Orders: 941-413-5000 and select option 2
Special Events: 941-413-5000 and select option 0

Website: braves.com/springtraining

Advanced Ticket Sales

Advanced ticket sales are available at the ticket office windows at CoolToday Park. These ticket windows are open at 9am until the end of each home game.

Alcoholic Beverages

Alcoholic beverages may not be brought into CoolToday Park. All guests are required to provide photo I.D. when purchasing alcoholic beverages.

Alcohol service policies at CoolToday Park include:

  • The sale and service of alcoholic beverages to anyone under the age of 21 or any visibly intoxicated person is prohibited.
  • Atlanta Braves will train their employees not to sell alcoholic beverages to a minor or visibly intoxicated fan.
  • All Atlanta Braves servers and management staff are certified by the TEAM Coalition in Techniques for Effective Alcohol Management. The TEAM Coalition is an alliance of professional and collegiate sports, entertainment facilities, concessionaires, stadium service providers, the beer industry, distillers, broadcasters, governmental traffic safety experts, and others working together to promote responsible drinking and positive fan behavior at sports and entertainment facilities.
  • The legal drinking age in Florida is 21. To ensure that minors are not served, Atlanta Braves servers will require valid photo I.D. from all guests.
  • Acceptable forms of identification, at point of purchase, are as follows:
    • Valid State/Territory Issued Driver's License with a Photo
    • Valid State/Territory Issued Photo Identification Card
    • Valid Passport (Written in English)
    • Valid U.S. Passport Card
    • Valid U.S. Military Identification Card
  • A maximum of two (2) drinks may be sold to any one guest per transaction. This limit may be modified to less than the specified number at the discretion of Atlanta Braves management. 
  • Atlanta Braves management reserves the right to deny beverage service to any guest that appears intoxicated.
  • The Atlanta Braves reserve the right to remove any guest who is being unruly or disruptive due to his or her intoxication, as well as deny any individual who appears intoxicated during his or her entry into CoolToday Park.
  • Guests (adults) providing alcohol to minors will be prosecuted to the fullest extent of the law.
  • Guests possessing alcohol who do not have proof of being 21 or older will be subject to arrest and citation.
  • Guests are not permitted to leave CoolToday Park with alcoholic beverages. Employees monitoring the exits will request that the guests finish or dispose of alcoholic beverages before exiting CoolToday Park.

Animals

Certified service animals or service animals in training for guests with disabilities are welcome. All other animals are prohibited.

Atlanta Braves Foundation, Inc.

The Atlanta Braves Foundation, Inc. is the charitable arm of the Atlanta Braves. Since 1994, the Braves Foundation has contributed more than $7 million in financial assistance to youth serving organizations throughout the Atlanta-metro community through the generous support of Braves players, staff, sponsors and our loyal fans! The Foundation seeks to give back to the community by supporting Florida's youth through grant making, strategic partnerships and signature programs. For more information on the Atlanta Braves Foundation, visit braves.com/community.

Autograph Policy

Guests may seek autographs from the time ALL gates open until one hour prior to first pitch. The most popular autograph area is near the team dugouts and this space opens with ALL gates at the one and a half hours prior to first pitch mark. Guests are allowed, under the direction of the usher staff, to seek autographs from the outfield side of each dugout until one hour prior to first pitch. Please be respectful of other guests and players. We unfortunately cannot guarantee autographs.

B

Bags

Each guest is permitted to bring one bag into the ballpark. Bags can be no larger than 16" x 16" x 8" and will be subject to inspection upon entry in accordance with Major League Baseball security regulations. See PROHIBITED ITEMS for more information.

Ballpark App

(See MLB BALLPARK APP)

Ballpark Seats

Standing or stepping on ballpark seats may lead to serious bodily injury. The Atlanta Braves request, for everyone's safety, that you do not step, climb over, stand or use seats in a manner other than intended at CoolToday Park. Seat dimensions vary but are typically 16.6" deep and between 18 - 22" wide. Padded folding chairs without arms are available in our Accessible Seating locations to provide extra space for guests. Some of our seats' arms can raise up to provide extra room in the seating bowl. Row numbers start at the bottom (closest to the field) and move upward. All seats are angled toward the infield by a combination of bowl geometry and redirected seating. Section numbers run clockwise in numerical order from the right field foul pole towards 3rd base.  

Banners, Signs and Apparel

Banners may not obstruct the view of guests. Banners must be baseball related and may not contain objectionable subject matter or be commercial in nature. Banners may only be hung in areas where they do not obscure advertising or impede the operation of CoolToday Park. The Braves reserve the right to remove any banner at any time. (1) Banners and signs must (a) utilize only cloth, paper or other light, flexible materials, rather than be comprised of or supported by wood, metal or other hard materials that could be dangerous in a crowded public setting, (b) not be affixed to or draped over any part of the ballpark structure. (2) Banners and signs may be displayed only (a) in areas where they do not obscure advertising, ballpark signage or impede the operation of CoolToday Park, (b) in a stationary manner, (c) so as not to unduly obstruct any person's view of the playing field or interfere with player or umpire sight lines. Only one sign or banner may be displayed at any one location. (3) Banners and signs may not bear a message that (a) is slanderous, (b) is obscene, vulgar or indecent and inappropriate for viewing by children, (c) contains "fighting words" likely to provoke a breach of the peace or (d) contains commercial advertising or commercial product or service identification. The Atlanta Braves reserve the right to remove any sign displayed on the property. The Atlanta Braves seek to foster and maintain a family friendly atmosphere and therefore apparel may not (1) bear a message that is obscene, vulgar or indecent and inappropriate for viewing by children, (2) contains "fighting words" likely to provoke a breach of the peace. Guests wearing such attire will be asked to remove it or cover it. Guests refusing to do so may be asked to leave the ballpark.

Batting Practice Experience

The Braves sell an on-field experience to watch the Braves and visiting team take batting practice from on the warning track behind home plate. Fans are given the opportunity to purchase a VIP experience online while purchasing a game ticket. To purchase tickets, visit braves.com/spring.

Please note that batting practice experiences are not sold on day games due to the fact that teams may opt out of batting practice on the field. Batting practice on the field is subject to change.

Beach Club Member Clubhouse

The Beach Club Member Clubhouse features knowledgeable Braves ticketing staff to assist with Beach Club Membership needs. Interested members should contact the Braves for more information on Beach Club 

Bicycle Parking Racks

Guests that wish to use their bicycle as a mode of transportation to CoolToday Park can utilize the bike rack at Gate 1.

Birthdays

Attending a game to celebrate a birthday? Make it a party and make their visit to CoolToday Park extra special with a VIP Experience!

Fans are given the opportunity to purchase a VIP experience online while purchasing a game ticket. To purchase tickets, visit braves.com/spring or call the CoolToday Park Ticket Office at 941-413-5000 for more information.

Bus Routes

SCAT Bus 9 has a stop located on West Villages Parkway located near the Venice SCF campus. Once at the stop, walk south down West Villages Parkway to get to CoolToday Park. Please note this route runs Monday through Friday. For more information on bus routes, contact: 941-861-5000.

C

Cameras/Camcorders

All cameras must be handheld and the camera lens cannot exceed 5" in length. No tripods or monopods will be permitted. Hand-held video cameras and still cameras for personal use may be brought into the ballpark, provided no game action is recorded in accordance with Major League Baseball regulations. Please be courteous to those guests around you when taking pictures. The equipment may not obstruct the view of other guests. Camera cases must fit through the bag template and will be inspected prior to entrance into the ballpark.

Celebrating An Occasion

(See BIRTHDAYS)

Children's Tickets

(See TICKET INFORMATION - TICKET OFFERS)

Clubhouse Store

The Atlanta Braves Clubhouse Store is located directly behind home plate on the concourse level.

Code Of Conduct

Guests must refrain from conduct that is inconsistent with the fun, family atmosphere that should prevail at CoolToday Park and the CoolToday Park experience, including but not limited to: interfering with other guests' ability to enjoy the game; using foul, derogatory or abusive language or gestures; appearing to be in a drunken or diminished capacity; failure to produce a ticket on request or sitting in a seat which is not ticketed; possession of balloons, beach balls, nets, laser pointers, or other prohibited items; interfering with a ball in play; and throwing objects on or entering the playing field. Violators may be subject to ejection and possible arrest. Those observing other guests violating Braves policies should report the incident to the nearest employee. Braves personnel will respond to security matters or guest service questions.

Comments, Compliments, Concerns

Guests with a comment, compliment, or concern may express it in person during home games at CoolToday Park at the Fan Assistance booth located at Section 111. Guests may also provide feedback at [email protected] or by using the online form at braves.com under "Contact Us".

College Discount Tickets

(See TICKET INFORMATION - TICKET OFFERS)

Concessions

A wide variety of food and beverages is available throughout the ballpark at several permanent locations and numerous portable stands. CoolToday Park includes traditional ballpark fare as well as plenty of foods with the taste of the suncoast. 

Coolers

Ice chests and hard-sided coolers are not allowed at CoolToday Park. Soft-sided coolers, without the plastic liner, will be permitted at CoolToday Park. See PROHIBITED ITEMS for more information.

Costumes

For the safety of our fans, any person arriving at the ballpark and presenting a ticket for entry that is dressed in a costume (full body costumes or otherwise) may be subject to reasonable searches and inspections prior to being allowed entry into the ballpark. Persons not complying with any such request shall be denied entry.

Credit Card Policy

MasterCard, Visa, Discover, and American Express are accepted at ticket windows, restaurants, concessions, and merchandise locations in CoolToday Park. Credit cards will be accepted in the parking decks and surface lots. See PARKING for more information.

D

Directions To CoolToday Park

CoolToday Park is located on West Villages Parkway past the US-41 intersection.

  • Traveling I-75 South: Exit at River Road heading west, turn at US-41 heading north, turn left at S. West Villages Parkway, stadium ahead 1 mile on left.
  • Traveling US-41 South: Turn right at S. West Villages Parkway, stadium ahead 1 mile on left.

Physical address:
CoolToday Park
18800 S. West Villages Parkway
Venice, FL 34292

Disabled Guests

(See ACCESSIBILITY)

Distribution Of Materials

All of the following are prohibited on the private property of CoolToday Park and in the parking areas that surround it:

  • Distribution of leaflets or other printed material
  • Distribution of products or performing of services, whether for a consideration or free
  • Taking surveys or otherwise interfering with the free movement of guests

Donation Requests

The Atlanta Braves Foundation supports non-profit organizations by donating in-kind autographed memorabilia that can be used for auctions and/or raffles. Interested organizations should submit their request 6-8 weeks prior to the event date at braves.com/donations.

E

Elevators/Stairs

Two elevators are conveniently located throughout CoolToday Park to service guests. Additionally, there is one service and one freight elevator. We ask that guests be courteous when using the elevators at CoolToday Park and that priority is given to disabled and elderly guests. Elevators are located in stairwells 2 (section 110) and 3 (section 114). The elevator located in section 114 is used for VIP members.

Emergency Evacuation

Should there be an immediate need to evacuate CoolToday Park, guests will be given instructions via the public-address system. Exit instructions will also be posted on high-definition televisions in the concourses and throughout the ballpark. Guests are encouraged to take the following steps:

  • Be aware of your location in CoolToday Park at all times.
  • Identify the two exits located nearest to your seats.
  • Listen, observe and follow instructions from the public-address system, video boards, concourse high-definition televisions and Braves staff.
  • Ask for assistance and information from Fan Assistance, police, medical, and security personnel.
  • Do not panic. Guests are asked to remain calm, walk to the exits at a normal pace and proceed to the nearest safe area.
  • Elevators are NOT operational during an evacuation. Individuals in wheel chairs should evacuate via a ramp or wait at an elevator for Emergency Medical Services or other First Responders.

Employment

Interested in part time/seasonal job opportunities at CoolToday Park? Visit braves.com/jobs.

  • Click "Apply Now" under Open Positions
  • Select "North Port Spring Training Facility"

Entertainment Teams

ATL Breakers: With an abundance of energy and hustle, the ATL Breakers pride themselves in performing thrilling dance shows full of reckless tricks and undeniable swagger. Make sure to catch the ATL Breakers and hip-hop at its finest before the next Atlanta Braves home game at the Fan Plaza.

Heavy Hitters: The Atlanta Braves Heavy Hitters are the most electrifying, exciting drumline in Braves Country! Their energy is infectious as they showcase their talent through stimulating, interactive performances at CoolToday Park. The Heavy Hitters can be seen live in the Fan Plaza prior to and after home games, as well as throughout the ballpark, bringing every section to life with their musical beats.

Tomahawk Team: The Atlanta Braves Tomahawk Team is a high energy, spirited group of Atlanta Braves ambassadors. You can find them performing in the Fan Plaza and shooting T-shirts from the field prior to 1st pitch. During the game, they will be on the big screen, at special seat visits, and dancing on the dugouts during the 7th inning stretch! At all times, the Tomahawk Team is sure to add a little southern charm to your CoolToday Park experience.

Entrances

  • Gate 1: Located on the South side of the stadium, first base side
  • Gate 2: Located on plaza, West side of stadium, third base side
  • Gate 3: Located on West side of stadium, also serves as entrance to Tomahawk Tiki Bar on non-game days
  • Gate 4: Located on North side of stadium, center field concourse
  • Gate 5: Located on North East corner of Red Lot parking, entrance to clubhouse lobby concierge

Exit/Re-Entry

Guests are not allowed to leave CoolToday Park and return on the same ticket. In the case of an emergency, re-entry can only be granted by a Fan Assistance Supervisor. Please see a Fan Assistance team member prior to exiting the gates. All guests re-entering the ballpark are subject to security re-inspection.

No re-entry will be allowed for any Braves parking lots.

Experiences

Make your visit to CoolToday Park extra special with the following experiences we offer:

  • Batting Practice Experience/VIP Experience

Purchase an experience online while securing your game ticket at braves.com/spring or by calling the CoolToday Park Ticket Office at 941-413-5000.

F

Family Restrooms

Men's, women's, and family restrooms are located on the first and third base sides of the stadium on concourse level. Nursing rooms are also located in these areas.

Fan Assistance

Fan Assistance are located at Section 111. Fan Assistance is staffed with knowledgeable representatives who will assist you with questions, concerns and requests for information. The booth at Section 111 is staffed before, during and after the game. You may check luggage, strollers or other items at the Fan Assistance Booth at Section 111. Lost and found requests can be handled at all Fan Assistance booths, with 111 being the main hub.

Fan Interference

For the safety and enjoyment of all, guests are reminded to not interfere with a ball in play or trespass onto the playing field. Interference and trespassing are prohibited by Atlanta Braves policy and Sarasota County Ordinance. Persons who violate this ordinance are subject to ejection and/or arrest and prosecution.

Fan Mail

Fans interested in writing to a specific player or seeking player autographs must solicit players directly. Fans should include a self-addressed envelope with postage paid. Please keep in mind that items sent are done so at your own risk. Players receive a tremendous amount of fan mail, and we cannot guarantee a response.

For more information, please also see DONATION REQUESTS. When writing to a player, address the letter to:

Atlanta Braves
Attn: (Player Name)
P.O. Box 723009
Atlanta, GA 31139

Field Dimensions

Field Dimensions

First Aid

First Aid is located conveniently at Section 111, staffed with medical personnel. If medical assistance is needed, please notify the nearest Braves personnel or proceed to the nearest location.

G

Game Times

Afternoon games: 1:05 p.m.
Night games: 6:05 p.m.

Because of Major League Baseball television agreements with ESPN and FOX, the starting times of some games are tentative and subject to change. Time changes can potentially occur up to 10 days prior to a scheduled game date. Guests should be advised that game tickets will be honored on the game date listed regardless of the time change. No refunds or exchanges will be given. Guests should be aware of this possibility. Visit braves.com or check other media outlets for the time changes that may occur.

Gate Openings

All gates open two hours before the first pitch. 

*Gate opening times are subject to change. For the most up-to-date information please visit the MLB Ballpark app.

Gate Screenings

As a condition to entry, all fans entering CoolToday Park consent to being screened via metal detection. These metal detectors (walk through and/or handheld) will be used at all CoolToday Park gates. Bags can be no larger than 16" x 16" x 8" and all bags shall be subject to inspection upon entry in accordance with Major League Baseball security regulations. These enhanced security measures are the result of MLB's continuing work with the U.S. Department of Homeland Security to increase and standardize security practices across the league. Prohibited items such as weapons of any sort, cans, glass containers, or alcohol are not allowed into the ballpark at any time. To expedite ballpark entry, placing your cell phone, camera, sunglass cases, and other permitted metal items inside your bag is acceptable. Express lines are at each gate location for fans without bags. You will need to remove mobile phones, cameras, and other large metal items before proceeding through the metal detection at our express locations. You will not need to remove cash, coins, belts, jackets, shoes, watches, or jewelry.

(See PROHIBITED ITEMS)

Grass Playing Field

Approximately 110,000 square feet of sod (Seashore Paspalum) covers the playing field. The sod lies on top of 14" of sand (90% sand and 10% sod). The drainage system lays at the bottom of the sand on top of an 110,000-sq. ft. plastic liner which allows them to remove 120,000 gallons of water per hour. Depending upon the weather, the turf will be watered every day through a system of 60 sprinkler heads and mowed every day.

Group Outings

Guests interested in bringing a group to the ballpark should contact the Group Sales Office at braves.com/springtraining. Groups of 20 or more receive special discounted pricing and recognition on the CoolToday Park Tomahawk LED Board during the game. CoolToday Park offers several group hospitality options including pregame meeting rooms and patio space, private and party suites, and All You Can Eat group discount offerings. For non-gameday group outings, visit braves.com/springtraining or call the Braves Special Events department at 941-413-5000.

Group Tours

Group tours of 20 or more are offered 365 days a year and must be booked in advance. Email [email protected] or call 941-413-5000 for more information.

H

Hall Of Fame

Our 35 Braves Hall of Famers are featured in induction order.

  • 1999 - Hank Aaron, Eddie Mathews, Phil Niekro, Warren Spahn
  • 2000 - Dale Murphy, Ted Turner
  • 2001 - Lew Burdette, Ernie Johnson
  • 2002 - Bill Bartholomay, John Sain
  • 2003 - Del Crandall
  • 2004 - Kid Nichols, Tommy Holmes, Skip Caray, Pete Van Wieren
  • 2005 - Herman Long, Paul Snyder
  • 2006 - Ralph Garr, Bill Lucas
  • 2007 - David Justice
  • 2009 - Greg Maddux
  • 2010 - Tom Glavine
  • 2011 - Bobby Cox
  • 2012 - John Smoltz
  • 2013 - Chipper Jones
  • 2014 - Javy Lopez, Dave Pursley, Rabbit Maranville
  • 2015 - Don Sutton
  • 2016 - John Schuerholz, Andruw Jones
  • 2018 - Joe Simpson, Tim Hudson
  • 2019 - Terry Pendleton, Hugh Duffy

Handicapped Accessible Information

(See ACCESSIBILITY)

Hospitality Areas

For more information on hospitality areas, visit braves.com/springtraining or call the group sales department at 941-413-5000.

  • Centauri Super Suite: Located along the warning track in Right Field, field level.
  • Coors Light Batter's Box: Located next to visitor dugout, field level.
  • 1st and 3rd Base Terrace Club: Private spaces located on the Terrace Level on first and third base sides, overlooking the field.
  • Right Field Patio: Overlooking right field on concourse level.
  • Left Field Lounge: Overlooking left field on concourse level.
  • Andruw's Alley: Located in centerfield, also known as the Truist Pavilion
  • Niekro's Nook: An outdoor covered space located on the third base side.
  • Aaron's Porch: An outdoor covered space located on the first base side.
  • Landshark Landing: Located near the first base side in the right field corner at our Landshark bar.

I

In-Game Messages

Commemorate a special occasion by displaying a message on the Braves LED Ribbon Board during an Atlanta Braves home game. Score big with family and friends, while also making a tax-deductible contribution to the Atlanta Braves Foundation. Requests must be submitted no later than 2 DAYS prior to the desired run date of the message. Visit braves.com/scoreboard to order your personalized message, at least 48 hours in advance of your game date.

K

Kids (Including Baby Changing Stations, children get in free)

Tickets: Children age two and under may be admitted to Braves games without a ticket. However, they must sit in the lap of an accompanying adult. Children three and above require a ticket.

Baby-changing Tables: Baby-changing tables are available in all family restrooms at CoolToday Park.

Nursing Room: CoolToday Park offers a lounge that is a fully dedicated space for nursing mothers staffed by a Fan Assistance ambassador. Located on the Lower Level near the Left Field Gate - Section 141, the air-conditioned nursing lounge is equipped with comfortable rocking chairs, a diaper changing station, and a play area for toddlers.

J

Job Opportunities

Interested in part time and/or full-time job opportunities with the Atlanta Braves? All our current job opportunities, including Trainee positions and Gameday positions, are posted online. 

(For more information, see EMPLOYMENT)

L

Lost and Found

To report or claim lost articles during a home game, visit Fan Assistance at Section 111. The Braves keep lost items for 30 days before donating/disposing of unclaimed items. If guests are retrieving lost items at CoolToday Park (on a non-gameday), they must coordinate the pick-up of the item by calling 941-413-5000 in advance. Items may only be picked up during Atlanta Braves business hours. If guests are not able to visit CoolToday Park to retrieve their lost item, the Braves can FedEx ship your item (owner pays charge) with a tracking number. To submit a lost item inquiry, please call 941-413-5000.

Lost Children/Lost Adults

Lost Children/Lost Adults will be escorted to Fan Assistance near Section 111. Fan Assistance provides complimentary wristbands for parents or group leaders who may wish to "tag" their children or group members with a name and seat location and/or contact number. Use of these wristbands is strongly encouraged as it aids in faster resolution of lost children/lost adult cases. The wristbands are available at the main Fan Assistance booth location at Section 111.

Lost/Stolen Tickets

Beach Club Members may have their lost/stolen tickets reprinted by contacting their Membership Services Representative or by stopping by the Atlanta Braves Executive Office Lobby near the ticket office upon arrival to CoolToday Park. An official police report is required to reprint stolen tickets. The account holder of record must be present to make the request and the Ticket Services staff must verify that the original tickets have not entered the ballpark at the time of the request. If the tickets have been used and are already inside the ballpark, the customer will be required to purchase new tickets, subject to availability. If you purchased your tickets through Ticketmaster (online, phone, retail outlet) you must contact Ticketmaster Customer Service at 800-653-8000. Unfortunately lost/stolen or forgotten parking passes cannot be verified, therefore under no circumstances will parking passes be reprinted or reissued.

M

Media Guides

For detailed statistics on current and former Braves players, the history of the Atlanta Braves, and countless other information, refer to a copy of the Atlanta Braves Media Guide. View a copy of the media guide at braves.com/mediaguide.

Meetings and Banquets

(See SPECIAL EVENTS)

Merchandise Locations

  • Braves Team Store: Concourse level behind home plate
  • Braves Team Store: Floor level near the Red Lot and plaza (downstairs from Clubhouse store)

Metal Detectors

As a condition to entry, all fans entering CoolToday Park consent to being screened via metal detection. These metal detectors (walk through and/or handheld) will be used at all CoolToday Park gates.

(See SECURITY)

Military Discount Tickets

(See TICKET INFORMATION - TICKET OFFERS)

MLB Ballpark App

Download the MLB Ballpark app, the ultimate companion for your trip to CoolToday Park. Buy and access tickets and parking, navigate directly to your parking lot, upgrade your seat, explore the ballpark, ask Braves Bot any questions, alert Fan Assistance and much more. Download the MLB Ballpark app at braves.com/ballparkapp.

MLB Gold Pass

MLB Lifetime Passes (ie: Gold Passes) are accepted for Atlanta Braves regular season games at CoolToday Park on first come/first served basis. Ticket reservations cannot be made in advance. There is a limit of two (2) complimentary game tickets per pass, and a valid driver's license (which matches the exact name on the pass) must be presented. Tickets can only be secured at the VIP Will Call window located at the main Ticket Office at CoolToday Park. Will Call will open 2 hours prior to first pitch of each game. No other MLB Pass outside of the Gold Lifetime Pass will be accepted for two (2) Complimentary game tickets.

N

National Anthem

Those interested in performing the National Anthem at CoolToday Park should send an email to [email protected]. In your email, please include your contact information as well as a link to your audition video. For more information on this process, please visit braves.com/nationalanthem.

Nursing Mothers

CoolToday Park offers a lounge that is a fully dedicated space for nursing mothers staffed by a Fan Assistance ambassador. The air-conditioned nursing lounge is equipped with comfortable rocking chairs and a diaper changing station. These are located near the restrooms on the first and third base sides of the stadium.

(See FAMILY RESTROOMS for more information)

O

Out-Of-Town Scores

Scores of games in both leagues can be found on the digital board along the right field wall as well as on the matrix board above the Lower Level in left field.

Outside Food & Drink

Fans will be able to bring food inside of CoolToday Park as long as it fits inside a clear, gallon-sized plastic bag and may also bring a sealed plastic bottle of water. One bag of food and one bottle of water per ticket will be permitted. Additional considerations will be made for those with dietary concerns and infants. All bags of food will be subject to additional inspection at our security gates before entry.

(See PROHIBITED ITEMS)

P

Parking

Please visit braves.com/parking for detailed information on all of our parking lots and pricing. CoolToday Park parking lots are managed by the Braves. Guests can purchase parking online, over the phone, or at the ticket windows at the ballpark. Parking day of and on-site is through credit card only. It is recommended that guests arrive early and park in the first lot available to them. Every parking pass is valid for one vehicle. Fans should also check braves.com for parking updates.

Parking - Neighborhood

When driving to Braves games guests are reminded of the following:

  • Parking in official CoolToday Park parking lots is strongly recommended.
  • Parking in the neighborhoods around CoolToday Park is by residential permit only.
  • Please observe the parking signage in the area to ensure that your vehicle is not ticketed or towed.
  • Fans should park only in lots that are fully signed, staffed and secured in full accordance with Cobb County policy.

Parking Pass

For convenient access to all Braves parking lots you can pre-purchase parking online, purchase at the box office or call Ticketmaster (800-745-3000) and have the tickets/parking emailed to you. Order online at braves.com/parking.

Peddling/Vending/Leafleting

(See SCALPING)

Pitch Counts

Pitch counts for each pitcher are shown on the digital board along the left field wall. Pitch counts are shown for the specific pitcher who is pitching at that time.

Police and Security

For the safety and convenience of all CoolToday Park guests, police and security personnel are stationed throughout the ballpark. For matters which may require police or security guests may speak with the nearest Braves employee. Braves personnel, which may include security and/or police, will respond to security matters or guest service questions. 

Prohibited Items

The following items are prohibited from being brought into CoolToday Park: alcoholic beverages and illegal drugs; aluminum cans, bats, glass bottles, bota bags or wineskins; bags, purses or backpacks exceeding 16"x16"x8"; ice chests, hard-sided coolers or soft-sided coolers (soft-sided coolers, without the plastic liner, will be permitted at CoolToday Park ); camera lenses exceeding 5 inches; camera tri, dual or single leg pods by non-media personnel; folding chairs, tables, stools or devices used as such; sticks, clubs (including signs attached to sticks) or full size brooms; false identification (fake id); fireworks, firearms or other weapons (including knives, mace, pepper spray, tasers/stun guns and toy replicas of weapons); bullhorns, noise makers or confetti; laser devices or pointers; skateboards, hoverboards and rollerblades; Unmanned Aerial Vehicles; framed or oversized backpacks; and balloons, beach balls and other inflatable items; wrapped packages wherein the contents are not visible.*

The Atlanta Braves reserve the right to determine what items not listed herein may be deemed inappropriate for entry.

*Please note that if you have a planned party of any kind that includes gifts, we advise either wrapping the gift item at CoolToday Park after the item has been inspected or place the unboxed gift item in a gift bag. Our security personnel will ask guests to open any wrapped items for inspection.

If any of the above items are discovered at our gates, our security staff members will ask that you return these items to your vehicle or be thrown away. Prohibited items will not be accepted by employees nor stored at the gates or Fan Assistance booths.

Q

R

Radios / TVs

Personal radios and television sets with headphones are permitted inside CoolToday Park.

AM/FM handheld radios are also available at Fan Assistance booths for guests with visual and/or hearing impairments. Stop by the main Fan Assistance booth at Section 111 to check out one of these radios.

Radio Network

The Atlanta Braves Radio Network is the largest radio affiliate network in Major League Baseball. View a complete list of Braves radio affiliates at braves.com/radio.

Rain Delays

The right to postpone the playing of a game is vested in the home club except for the final series between two clubs, at which time the responsibility shifts to the Umpire-in-Chief. Once a game has started, the Umpire-in-Chief determines if a game should be suspended, when it can be resumed or if it should be terminated because of bad weather or unfit playing conditions. The Official Playing Rules provide that when a game has been temporarily suspended, umpires must wait at least 30 minutes before calling the game. During rain delays, updates are given through PA announcements and messages on the video board. For more information, visit braves.com/rainout.

Restrooms

Restrooms are located throughout the ballpark. For more information on family restrooms, see FAMILY RESTROOMS.

Retired Numbers

All 11 retired numbers are located in our plaza near Gate 2 on the West side of the stadium and include:

  • #3 Dale Murphy
  • #6 Bobby Cox
  • #10 Chipper Jones
  • #21 Warren Spahn
  • #29 John Smoltz
  • #31 Greg Maddux
  • #35 Phil Niekro
  • #41 Eddie Mathews
  • #42 Jackie Robinson
  • #44 Hank Aaron
  • #47 Tom Glavine

Risks Of Baseball

Guests assume all risks and dangers inherent in and incidental to attending a baseball game, whether occurring prior to, during or subsequent to the actual play, including but not limited to injury from thrown or batted balls, thrown bats, or fragments thereof and spectators' conduct. Accordingly, neither The Braves nor their opponent nor any of their respective players nor the City of Venice nor their respective employees, independent contractors and agents shall in any way be liable therefore. Guests must be vigilant at all times and must recognize the many elements that can distract their attention from the game, including but not limited to the video boards and scoreboards and the activities of the Braves Tomahawk Team and others.

S

Safety Alert

During all pregame practices/activities, through the game and post-game experience, hard hit baseballs and bats and fragments thereof may be thrown or hit into the stands. For the safety of every guest, all guests must stay alert and be aware of their surroundings. Sections 107-117 are behind protective netting. Guests who are concerned with their seat location should contact any usher and inquire about the possibility of an alternate seat location. The Braves urge guests to use caution when moving around the ballpark and while walking up and down the aisles and through the seating areas. Guests are also advised not to lean on, reach over, sit on or stand near railings.

The Braves will be extending the netting at CoolToday Park to the foul poles and barring any complications, expect to complete the project is to be determined The extension will provide additional protection for our fans while preserving the overall game day experience as much as possible.

Scalping

State law prohibits ticket reselling within 2,700 feet of CoolToday Park nor in any of the parking areas that surround it. Tickets associated with such transactions are subject to confiscation. Individuals engaged in scalping tickets, whether seller or buyer, may be subject to arrest. Guests are warned that, in many cases, tickets offered for sale by scalpers are misrepresented or stolen.

Schedules

Atlanta Braves pocket schedules are available at the ticket windows, Fan Assistance and Braves Clubhouse Store, or by mailing in a self-addressed stamped envelope to the following address:

Attn: Schedule Request Atlanta Braves 18800 S. West Villages Pkwy Venice, FL 34293

Visit braves.com/schedule to view the full Braves schedule.

Scoreboard Messages

Guests can book a scoreboard message online at braves.com/scoreboard two days in advanced of the game date with a donation to the Atlanta Braves Foundation. Scoreboard messages start at $65 per package. Scoreboard messages are located above the visitor's bullpen in Left Field and will play between the 3rd & 6th inning.

Season Tickets

Guests interested in information on season tickets should contact the Atlanta Braves Sales Office at 941-413-5004) or go to braves.com/cooltodaypark. Special benefits for Beach Club Members include discount on season seats and additional tickets, a discount at the Braves Team Store, ticket exchange privileges, and priority postseason ticket options.

Seats

(See BALLPARK SEATS)

Security

As a condition to entry, all fans entering CoolToday Park consent to being screened via metal detection. These metal detectors (walk through and/or handheld) will be used at all CoolToday Park gates.

Bags can be no larger than 16" x 16" x 8" and all bags shall be subject to inspection upon entry in accordance with Major League Baseball security regulations. These enhanced security measures are the result of MLB's continuing work with the U.S. Department of Homeland Security to increase and standardize security practices across the league. Prohibited items such as weapons of any sort, cans, glass containers, or alcohol are not allowed into the ballpark at any time. To expedite stadium entry, placing your cell phone, camera, sunglass cases, and other permitted metal items inside your bag is acceptable. Express lines are at each gate location for fans without bags. You will need to remove mobile phones, cameras, and other large metal items before proceeding through the metal detection at our express locations. You will not need to remove cash, coins, belts, jackets, shoes, watches, or jewelry.

(See PROHIBITED ITEMS)

Selfie Sticks

(See PROHIBITED ITEMS)

Service Animal Policy

Service animals are welcome to CoolToday Park and can enter through any gate. You may also relieve service animals at any gate; just speak to a Fan Assistance or Security staff member before exiting the gate. Water fountains can be found throughout the concourse to hydrate your service animal. Water fountains can be found throughout the ballpark. If you or your dog are in need of a water bowl, please stop by any Fan Assistance booth to pick one up.

Smoking

CoolToday Park is a tobacco-free facility. Smoking, including e-cigarettes, is permitted in a designated area outside the Third Base Gate. Tobacco use is prohibited in the seating bowl, concourses, Plaza, restrooms, and in all premium seating areas.

Souvenir Programs

Learn more about your favorite Atlanta Braves players and coaches with a souvenir program. It's the perfect keepsake to commemorate your trip to CoolToday Park, and its features and Q and A's with the players are a great way to get to know the team. Souvenir programs can be purchased at the Braves Clubhouse Store, the CoolToday Park Clubhouse, or by calling 941-413-5000. For more information, see MERCHANDISE.

Special Events

Looking for a unique venue for a corporate event, wedding, reception, or banquet? CoolToday Park has several amazing clubs available on non-gamedays for events. For more information, call the Braves Special Events department at 941-413-5000.

Spring Training

For more information regarding Atlanta Braves Spring Training, visit braves.com/springtraining.

Stairs

For the convenience of our guests, numerous stairways exist in CoolToday Park. Guests may use the stairways to gain access to the Terrace from the Main Concourse or when exiting the ballpark. Guest stairs are located in sections 105, 110, 114, and 119. Stairwells 1 (105) and 4 (119) only have access to the concourse and terrace levels.

Strollers

Fold-up strollers should be stored under your seat during the game. If you have a stroller that does not fold-up, please check it at the Fan Assistance booth located at Section 111.

Suites

Luxury Suites are located on the Lower Level and Terrace Level at the Ballpark and offer the perfect platform for both business and pleasure. Inside the Suites, guests are treated to state-of-the-art amenities including upscale catering, comfortable seating and furnishings that carry a distinct baseball flavor. Visit braves.com/suites for more information.

T

Tailgating

We are excited to have you tailgate with us! Please review the tailgating and parking policies below.

  • Grilling is permitted in the grassy area only, and you must have something to extinguish the coals.
  • Due to safety concerns, tents of any kind cannot be set up in any of the Braves parking lots.
  • Fans may purchase parking for VEHICLES ONLY. Purchasing multiple spaces for any use other than parking is strictly prohibited, unless arranged in advance with Group Sales. Proof of authorized parking for multiple spaces is required at the time of entry into Lot 29.
  • All official barriers, fences and traffic dividers must be observed and not moved or altered.
  • Please throw any garbage away, using one of the trash cans made available on site.
  • The set-up of personal restrooms is not allowed in the parking lot.
  • The following actions are strictly prohibited at all times while present at the parking facility:
    • Lewd and/or disruptive behavior
    • Loud music or amplified noise
    • Fighting, taunting or any action that may harm, endanger, threaten, or bring discomfort to anyone
    • Use of foul, abusive, or obscene language or gestures
    • Possession of any illegal drugs
    • Possession of firearms
    • Damage, destruction, vandalism or theft of any property
  • Failure to observe the Parking and Tailgating Code of Conduct, may result in revocation of ticket and parking privileges.

Television Broadcasts

You can watch the Atlanta Braves on Fox Sports South or Fox Sports Southeast for all home and away games. For a complete listing of Atlanta Braves game times and broadcast schedule, visit us online at braves.com/schedule.

Ticket Information

  • braves.com/tickets
  • Individual game tickets - Ticketmaster: 1-800-745-3000
  • CoolToday Park Ticket Office (details below)
  • Season Tickets & Multi-Game Packages: 941-413-5004, Option 1
  • Group Tickets: 941-413-5004, Option 3
  • Accessible Seating 941-413-5004, Option 1

CHILDREN TICKETS: Children age two (2) and under may be admitted to Braves games without a ticket. However, they must sit in the lap of an accompanying adult. Children ages three (3) and above require a ticket.

IN PERSON (Ticket Windows/Will Call): The CoolToday Park Ticket Office windows are located on the front left corner of the Red Lot, on the South West side of the stadium in the Plaza. The hours of operation are as follows:

  • Gamedays: Ticket Office opens at 9 a.m. and will remain open through the end of the game.
  • Non-gamedays: Monday through Saturday: 10 a.m. - 4 p.m.

LOST/STOLEN TICKETS: Beach Club Members may have their lost/stolen tickets reprinted by contacting their Membership Services Representative or by stopping by the Ticket Services lobby near the Ticket Office upon arrival to CoolToday Park. The account holder of record must be present to make the request and the Ticket Services staff must verify that the original tickets have not entered the ballpark at the time of the request. If the tickets have been used and are already inside the ballpark, the customer will be required to purchase new tickets, subject to availability. If you purchased your tickets through Ticketmaster (online, phone) you must contact Ticketmaster Customer Service. Unfortunately lost/stolen or forgotten parking passes cannot be verified, therefore under no circumstances will parking passes be reprinted or reissued.

OFFICIAL GAME: A game becomes official after 4 1/2 innings, if the Braves lead. Otherwise, five full innings must be completed before it is considered a regulation game.

RAINOUT POLICY: If a game that is legal under Major League Baseball rules is not played on date on the game ticket, please visit braves.com/rainout for specific information pertaining to your ticket options for that game. There are no rain checks or refunds for parking. There are no refunds or exchanges of expired tickets or of complimentary tickets.

RE-ENTRY: Guests are not allowed to leave CoolToday Park and return on the same ticket. In the case of an emergency, re-entry can only be granted by a Fan Assistance Supervisor. Please see a Fan Assistance team member prior to exiting the gates. All guests re-entering the ballpark are subject to security re-inspection.

No re-entry will be allowed for any Braves parking lots.

RESERVATION TICKETS: (See WILL CALL)

STANDING ROOM: A limited number of standing-room only/ GA tickets will be available for high capacity games only.

TICKET OFFERS: Check braves.com/tickets for ticket offers.

Ticket Office Hours

  • Gamedays: Ticket Office opens at 10 a.m. and will remain open through the end of the 5th inning.
  • Non-gamedays: Monday through Saturday: 10 a.m. - 4 p.m.

Tours Of CoolToday Park

Guided tours of CoolToday Park for groups of 10 or more are offered year-round and must be scheduled in advance. Please call 941-413-500 to schedule your groups tour.

U

Umbrellas

Umbrellas are permitted inside CoolToday Park. Please be considerate of guests around you when using an umbrella.

V

Video Board

The main scoreboard, 3 additional LED displays throughout the ballpark and plaza, and over 600 TVs combine to bring our fans the best possible viewing and entertainment experience. Along with the scoreboard and LED displays, these special features will combine to create a one of a kind celebration experience during big moments such home runs, etc.

VIP Experience

The Braves offer a VIP Experience on game day to make the most of our trip to CoolToday Park. Fans are given the opportunity to purchase a VIP experience online while purchasing a game ticket. To purchase tickets, visit braves.com/spring or call the CoolToday Park Ticket Office at 941-413-5000.

W

Water Fountains

Water fountains are conveniently dispersed throughout the ballpark. Stay hydrated at these locations: Behind section 106 and 116

Wheelchair Services

Wheelchairs are not provided at CoolToday Park. Fans may use their own wheelchairs and visit an accessible entrance either at the entrance marked "Press" or the entrance marked "VIP". Please contact the ticket office in advance if additional services are needed. 941-413-5004. Courtesy carts from Braves parking lots are also available, simply by letting your parking attendant know upon entry.

Wi-Fi

Fans are invited to use our complimentary Xfinity Wi-Fi throughout the ballpark.

Will Call Drop Off

This service will be available to all individuals possessing valid tickets. Please take a moment to review the following procedures:

  • Guests wishing to drop off tickets may do so at the ticket office will call window. Tickets for future games may also be dropped off at this window. There is a $5.00 per envelope* charge for dropping off will call tickets.
  • Guests dropping off tickets will be asked to complete a ticket envelope by providing the following information: (i) the first and last name of the person who is to receive the ticket(s); (ii) the game date; and (iii) the number of tickets.
  • Prior to submitting the ticket envelope, guests will be required to print and sign their name on the front of the envelope. Will Call personnel will deliver the envelope to the appropriate lettered window, where other parties may pick up the tickets.
  • Guests picking up tickets are required to present a valid form of photo identification, such as a driver's license. Before tickets are released, guests are required to sign the ticket envelope confirming that the tickets were received.

*First two (2) envelopes are free; $5.00 per envelope charge is added to envelopes 3, 4, 5, etc.

X

Y

Z