Donate Life

Frequently Asked Questions

IMPORTANT DEADLINES

June 22: Deadline to guarantee a T-shirt in your selected size. T-shirts will be available for pickup inside the stadium.

July 1: Deadline to redeem any promo code.

July 7: Deadline to purchase discounted tickets for Donate Life Day at the D-backs.

PROMO CODES

To redeem any promo codes, please scroll to the bottom of this page and click “Buy Now.” No credit card will be required unless you are ordering more than the value of the promotional code. Promo codes must be redeemed by July 1.

Having issues with your promo code? Please email Johanna at [email protected].

GROUPS ORDERS

To guarantee you have seats together, please order all group tickets at the same time. To purchase group orders of 12 or more, please contact Johanna Imperial with the D-backs at 602-462-4113.

DIGITAL TICKETS

After placing your order, you will receive a confirmation email from [email protected]. All tickets will be digital, and instructions for downloading will be sent by July 1. For any ticket issues, please contact Johanna Imperial with the D-backs at 602-462-4113.

CELEBRATION OF LIFE PARADE

The D-backs are inviting all attending donor families to walk around the field before the game for a Celebration of Life Parade in honor of their loved ones.

If you are a donor family and would like to participate, please plan on arriving when the gates open at 11:00 a.m. Meet at the Ramp by Gate J to be lined up by 11:45 a.m. More details will be sent with T-shirt orders.

CLEAR BAG POLICY

To ensure the safety of our guests and to provide an expedited ballpark entry process and enjoyable fan experience, D-backs follow a clear bag policy (no purses, backpacks, etc.). Read full details here. For more "know before you go” details, click here.