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The Official Chase Field Baseball App

Unlock offers and get exclusive in-game features

MLB Ballpark for iPhone and Android Phone

The MLB Ballpark app is your mobile companion when visiting your favorite Major League Baseball ballparks. The official MLB Ballpark app perfectly complements and personalizes your trip with check-in, offers, rewards, and exclusive content. Select MLB ballparks also offer mobile food ordering, merchandise ordering, or seat and experience upgrades. Be sure to check-in using the app at select ballparks for exclusive offers, in-game features, and to log your visit in My History.


  • Access and manage your digital tickets
  • Check-in for offers, rewards, and personalized history for ballparks visited
  • Team schedules, directions, parking information, and more
  • Interactive concourse maps and directories, including food and drink menus
  • Augmented Reality (AR) experiences available at select ballparks
  • Seat and experience upgrade functionality available at select ballparks

Download Ballpark app and Verify Your Email

Step 1: Download MLB Ballpark app on the App Store or Google Play. Log in with your account. Select the Arizona Diamondbacks as your favorite team!


Step 2: Select “Go to your MLB Account” at the bottom of the screen on the “Today” tab. (You can also click the Settings icon in the top right corner of the “Today” tab. You will then click “MLB Account” and enter an e-mail to verify).

Step 3: You will receive an e-mail from Click to verify your e-mail address and you’re all set!


Access Your Tickets / Getting Into The Ballpark

Step 1: Access your tickets by clicking on the “Wallet” tab. If you don’t see your tickets right away, make sure to refresh by pulling down on the page.


Step 2: Select the game date for the tickets in which you need to enter the ballpark and then click “view”.


Step 3: Have your screen on full brightness for the ticket to be scanned at gate entry.


Forward Your Tickets

Step 1: From the “Wallet” tab, select the date for the tickets you wish to forward.


Step 2: Select “Forward Tickets” next to “Upgrades”. Select the exact ticket(s) you wish to forward and click the blue “Forward Tickets” button at the bottom of the screen. You will then have the option to either forward tickets via e-mail or a sharable link.


Step 3: Make sure your forward contact has the MLB Ballpark app downloaded on their phone and account e-mail verified to access their tickets for ballpark entry. You may cancel the forward at any time prior to the ticket entering Chase Field by clicking the “Cancel Forward” button for each ticket forwarded.

At the Ballpark

Step 1: Click on the D-backs tab at the bottom of your screen. From there you can access features like Dining Guide, Kid’s Club, and in-game promotions.


Check In

Step 1: Day of game, click on the “D-backs” tab at the bottom of your screen to access any upgrades and check in. Click “Check In” at the bottom of the screen and input your information.


Buy Tickets

Step 1: Click on the “Buy Tickets” tab at the bottom of the screen. Then click the green ticket icon on your desired game date.


Step 2: Select your seats, click the “get tickets” button, and complete your purchase. Your tickets will be available in the app.