Everything you need at your fingertips. Including your tickets.
A redesigned MLB Ballpark app for iPhone and Android
The MLB Ballpark app is your mobile companion when visiting your favorite Major League Baseball ballparks. The official MLB Ballpark application perfectly complements and personalizes your trip with digital ticketing functionality, mobile check-in, offers, rewards and exclusive content.
- Access and manage your tickets (MLB account required; select clubs)
- Team schedule, ticket information and sales and promotional event listings
- My History: View scores and photos from all your ballpark visits
- Customize to feature a designated favorite MLB team
- Seat and experience upgrade functionality
- Directions and parking information
Download MLB Ballpark app on the App Store or Google Play. Log in with your MLB.com account. Select the Arizona Diamondbacks as your favorite team!
Select "Link Ticket Account" at the bottom of the screen on the "Today" tab. (You can also click the Settings icon in the top right corner of the "Today" tab. You will then click "Ticket Accounts" and select "Link Ticket Account").
Select your team and enter the e-mail address associated with your D-backs ticket account. You will receive an e-mail from MLB.com - click to verify your e-mail address and you're all set!
Access Your Tickets
Access your tickets by clicking on the "Wallet" tab. If you don't see your tickets right away, make sure to refresh by pulling down on the page.
Select the game date for the tickets in which you need to enter the ballpark and then click "view".
Have your screen on full brightness for the ticket to be scanned at gate entry.
From the "Wallet" tab, select the date for the tickets you wish to forward. (You can also begin to forward tickets by clicking on the small ticket icon at the top right corner of the Wallet tab).
Select the exact ticket(s) you wish to forward and click the blue "Forward Tickets" button at the bottom of the screen. You will then have the option to either forward tickets via e-mail or a sharable link.
Make sure your forward contact has the MLB Ballpark app downloaded on their phone and account linked to access their tickets for ballpark entry. You may cancel the forward at any time prior to the ticket entering Chase Field by clicking the "Cancel Forward" button for each ticket forwarded.
At the Ballpark
Click on the D-backs tab at the bottom of your screen. From there you can access features like the Dining Guide, Kids Guide, and in-game promotions.
Day of game, click on the "Today" tab to access your tickets, view available offers, access any upgrades, and check in. Click "Check In" at the bottom of the screen and input your information. You can also check in by clicking on the "D-backs" tab at the bottom of your screen.
Click on the "Buy Tickets" tab at the bottom of the screen. Then click the green ticket icon on your desired game date.
Select your seats, click the "get tickets" button, and complete your purchase. Your tickets will be available in the app.