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Future Game Exchanges

Rays Season Members have the opportunity to return their tickets before the game has been played, in exchange for credit toward other regular season home game dates that better fit their schedule. See below for details on one of the most flexible ticket exchange programs in all of professional sports. If you have any questions, please contact Season Ticket Services at [email protected] or 727-825-3250.

How to Exchange

Submit your future game exchange request at least three (3) business days in advance of the game being turned in to receive credit on your account. Email [email protected] with the following info:

  1. Your name and Rays account number.
  2. The game date and the seat numbers you wish to turn in for credit (also include parking passes if applicable).

Number of Exchanges

  • Season Members $20,000 & $12,000 Levels may exchange up to 10 future games for credit without a fee. Any exchanges requested over the 10 game limit will be assessed a $10 fee per game.
  • Season Members at the $8,000 Level may exchange up to 7 future games for credit without a fee. Any exchanges requested over the 7 game limit will be assessed a $10 fee per game.
  • Season Members at the $4,000 Level may exchange up to 5 future games for credit without a fee. Any exchanges requested over the 5 game limit will be assessed a $10 fee per game.
  • Season Members at the $2,000 & $500 Levels may exchange up to 3 future games for credit without a fee. Any exchanges requested over the 3 game limit will be assessed a $10 fee per game.

Additional Details

  • Your account credit from any exchanged games will be loaded back to your Rays Ticket Account.
  • Your new tickets will be loaded to your MLB Ballpark App and your online Rays Ticket Account, unless otherwise specified.
  • The original season member tickets may be exchanged for account credit only once.
  • Exchanged tickets may not be combined with any group sales orders or special events.
  • Single game tickets, group tickets and other types of tickets may not be exchanged.
  • Game dates, times, opponents and pricing are subject to change.
  • Exchange guidelines are subject to change.