Tropicana Field Information Guide

This Fan Guide is designed to assist our fans by presenting information about Tampa Bay Rays/Tropicana Field offerings and accommodations. The information is presented in alphabetical order for your ease of use. Enjoy the season!

A

ADA ACCESSIBILITY

Tropicana Field’s staff aims to provide an enjoyable experience for all guests within the Americans with Disabilities Act guidelines. Accessible parking is in Lots 1 and 7, subject to availability. See Parking at Tropicana Field for details. Guests can find accessible seating options throughout the ballpark.

The Rays are also proud to provide a wheelchair transport service. The Rolling Rays are available at Gates 1 and 5 on a first-come, first-served basis. The Rays offer a Sensory Bag at all Guest Services locations for those needing sensory support, and a Sensory Room is available on the suite level of Tropicana Field.

ALCOHOLIC BEVERAGES

Guests may not bring alcoholic beverages into Tropicana Field, nor may guests take any alcoholic beverages out of the ballpark, including from suites. Florida law prohibits the sale of alcoholic beverages to persons under the age of 21. Guests, therefore, will be required to show proper ID when purchasing alcoholic beverages at Tropicana Field. Two alcoholic beverages are allowed per person, per purchase. The sale of alcohol stops at the end of the seventh inning.

ANIMALS

Animals are prohibited from entering Tropicana Field, unless explicitly allowed for specific dates (i.e., Dog Day at the Rays). Service animals are permitted for all games and events in accordance with the U.S Department of Justice, Civil Rights Division, Disability Rights Section, definition of “Service Animal.” Please refer to: https://www.ada.gov/service_animals_2010.htm

ATM MACHINES

Republic Bank ATMs can be found throughout the ballpark:

  • One Republic Bank ATM at Gate 1, 100 Level Concourse
  • One Republic Bank ATM at Gate 3, 100 Level Concourse
  • One Republic Bank ATM at the Republic Bank Draft Room
  • One Republic Bank ATM at Section 301
  • One Republic Bank ATM at the DEX Imaging Home Plate Club

Reverse ATM Machines can be found across from Gate 3 Guest Services Desk and in the 3rd base food hall.

Tropicana Field is a cash-free facility.

AWAY GAMES

Major League Baseball teams, including the Rays, do not handle public sale of tickets for road games. You may contact the host team directly for tickets or visit mlb.com.

B

BAGS

Backpacks, coolers and bags of any kind exceeding 16" x 8" are not permitted through Tropicana Field security. Personal bags smaller than this size, medical device bags and diaper bags accompanying a young child are permitted. For more information, visit raysbaseball.com/security.

BALLPARK APP

The official MLB Ballpark app is your mobile companion for everything you need to attend games at Tropicana Field. Purchase, manage and scan your digital tickets, order food and drinks, access Season Member discounts on concessions and merchandise and more. The Ballpark app is free in your app store. For more information, visit raysbaseball.com/Ballparkapp.

BANNERS AND SIGNS

Banners and signs are permitted and may be displayed in the ballpark as long as they are baseball-related, do not interfere with the playing field or other ballpark signage or inhibit the view of other fans. Signs must not include derogatory language, gestures or symbols. Tropicana Field management reserves the right to remove any sign displayed on the property.

BATS AND BROOMS

Bats and brooms shorter than 3’, are allowed inside the ballpark. They must not impede other guests’ views or cause safety concerns. Sticks and poles of any other type are not permitted at any time.

BOX OFFICE (Tropicana Field)

All tickets and parking passes are mobile only and available through the MLB Ballpark app. Tropicana Field’s Box Office is open at Gate 1 and 4 on game days for mobile ticket assistance starting 90 minutes before first pitch. Box Office associates can assist you with accessing the Ballpark app on your smartphone. You may also scan the QR code at Box Office windows using the camera app on your smartphone to purchase tickets.

Learn more about the MLB Ballpark app here.

On game days, beginning 90 minutes before first pitch, the box office windows at gate 1 and gate 4 will open for customer assistance. Box Office associates will be available to assist you with accessing the ballpark app on your smartphone.

BOX OFFICE (Charlotte Sports Park)

Charlotte Sports Park in Port Charlotte, Florida, is the Spring Training home of the Tampa Bay Rays. The Charlotte Sports Park Box Office is open on spring training home game dates for customer service beginning at 11am, and closes at the 7th inning. All ticket sales are online only through www.raysbaseball.com/spring.

Please note the Charlotte Sports Park Box Office only sells tickets for Spring Training home games played at Charlotte Sports Park.

BATTING PRACTICE

Rays batting practice takes place 2.5 hours before first pitch. The visiting team's batting practice takes place ninety minutes before game time and lasts approximately one hour. Batting practice is taken at the discretion of the team and is subject to change. For more information, see Pregame Timeline.

BIRTHDAYS

To inquire about the Rays Birthday Party Package for your child's birthday, contact the Group Sales department at 727-825-3406, email [email protected] or visit www.raysbaseball.com/birthday.

C

CAMERAS AND VIDEO RECORDERS

Guests are permitted to bring cameras and video recorders into the ballpark provided they are not for commercial use. Cameras and video recorders must be hand-held; tripods are prohibited. Fans may not obstruct aisles or the view of others. Lenses must be less than 12 inches.

CASH-FREE

Tropicana Field remains cash-free. Mobile payments, Rays Pay via the MLB Ballpark app, and credit and debit cards are accepted for all concessions and merchandise purchases. To learn more about Rays Pay via the MLB Ballpark app, and discounts for Season Members, visit raysbaseball.com/mobile.

CATERING

Please contact Levy, the Rays hospitality provider, at 727-825-5726 or [email protected] to arrange catering for your special event.

CHARGING STATIONS

ChargeFUZE stations are now available throughout Tropicana Field at the following locations: Budweiser Porch, Gate 1, Gate 3 and Gate 5. Download the ChargeFUZE app to begin the rental process on portable chargers for Apple and Android devices at any home game.

CHILDREN

Children 2 years of age and older must have a ticket to the game and, if unvaccinated against COVID-19, wear a mask to enter Tropicana Field. It is highly recommended that parents with children take advantage of the Tag-a-Kid program at Gate 3 Guest Services. Children are given wristbands that indicate your section, row and seat number.

COLOR GUARD

Guests inquiring about serving as color guard prior to a game should submit a letter of interest to: [email protected] or Color Guard, Tropicana Field, One Tropicana Drive, St. Petersburg, FL 33705.

COMMUNITY ENGAGEMENT

The Tampa Bay Rays are committed to being a strong community partner and energizing our community through the magic of Rays baseball. The Rays Baseball Foundation is dedicated to improving the lives of those in need within our community, focusing primarily on education, youth development, wellness and social responsibility. Since 2008, the Rays Baseball Foundation has given:

  • $8.4 million in grants
  • More than $2 million to Tampa Bay-area students through scholarships
  • $2.7 million in youth programming, including Reading with the Rays, Home Run Club and Tuesday’s Champion
  • Team uniforms to more than 90,000 tee-ball players and coaches, saving local youth baseball and softball leagues more than $1,000,000
  • Game tickets and an experience of community to more than 500 foster kids and families through the Home Run Club
  • 40,000 volunteer hours to Tampa Bay-area nonprofits by Rays front office staff
  • A day of baseball magic to more than 300 children with life threatening illnesses through the Tuesday’s Champion program
  • Rewards for reading to 400,000 Tampa Bay-area school children through Reading with the Rays
  • More than $165,000 in dental care and education to local Boys & Girls Clubs children

Learn more at Raysbaseball.com/community

Raysbaseball.com/community

Raysbaseball.com/community

CONCESSIONS

Season Members receive a 20% discount on concessions when using Rays Pay via the MLB Ballpark app. For more information on Rays Pay, please visit raysbaseball.com/mobile.

Bars Location Section
Craft Beer Corner Right Field 136
TB Brews Right Field 149
Ballpark & Rec Ballpark & Rec 150
Ballpark & Rec Ballpark & Rec 150
Budweiser Porch Budweiser Porch 150
Fresh Vine Wine 3B Food Hall 129
Cooperstown Cocktails 1B Food Hall 130
Thirst & Second Third Baseline 209
Vinfielder First Baseline 208
Ybor Cantina Rays Deck 347
Stands Location Section
Fan Favorites Right Field 136
Melted Right Field 144
Grand Slam Grill Right Field 144
Whoa Doggy Express Right Field 146
Mister Softee Right Field 146
Cubanos Right Field 146
Dippin Dots Right Field 144
Southern Fried Center Field 150
Papa John's Center Field 150
Fan Favorites Center Field 150
Kahwa Coffee Center Field 150
Grab & Go Center Field 149
Fan Favorites Left Field 141
Mister Softee 1B Food Hall
Central Burger / Whoa Doggy's 1B Food Hall
Bird & Batter 1B Food Hall
Papa John's 1B Food Hall
Crabby's Beachside Bites 1B Food Hall
Kahwa Coffee Third Baseline 101
Mister Softee 3B Food Hall
Bird & Batter 3B Food Hall
Papa John's 3B Food Hall
Beach Drive 3B Food Hall
Central Burger / Whoa Doggy's 3B Food Hall
Grand Slam Grill First Baseline 212
Fan Favorites First Baseline 218
Grand Slam Grill Third Baseline 211
Fan Favorites Third Baseline 217
Ybor Station Rays Deck 349
Portables Location Section
Mister Softee Left Field 145
Dippin Dots Left Field 147
Beans & Barlour Budweiser Porch 150
Melted Budweiser Porch 150
Modern Bird Budweiser Porch 150
Pacific Counter Budweiser Porch 150
Pig & Potato Budweiser Porch 150
Cocktails 3B Food Hall
The Carvery 3B Food Hall
Budweiser Smoke & Pour 3B Food Hall
Cubanos 3B Food Hall
Budweiser Grill Third Baseline 129
Budweiser Draft Third Baseline 129
Coppertail Brewing Third Baseline 117
Pro Bev Third Baseline 111
Fan Favorites Third Baseline 127
Bavarian Nuts Third Baseline 127
Dippin Dots Third Baseline 123
Cotton Candy / Lemonade Third Baseline 125
Melted Third Baseline 121
Pretzels Third Baseline 119
Grab & Go Third Baseline 115
Mister Softee Third Baseline 113
Popcorn Third Baseline 109
Bud Light Seltzer Third Baseline 107
Cocktails Third Baseline 107
Cotton Candy / Lemonade First Baseline 112
Dippin Dots First Baseline 114
TB Brews First Baseline 116
Pretzels First Baseline 118
Fan Favorites First Baseline 126
Grab & Go First Baseline 122
Bavarian Nuts First Baseline 126
Mister Softee First Baseline 130
Cocktails 1B Food Hall
Impasto 1B Food Hall
Sizzle 1B Food Hall
Italian Sausage and Peppers 1B Food Hall
Shocktop 1B Food Hall
Budweiser Grill First Baseline 126
Coppertail Brewing First Baseline 120
Dippin Dots Rays Deck 347
Coke Refresh Station Locations Location Section
Center Field Center Field 150
First Base Food Hall 1B Food Hall
Third Base Food Hall 3B Food Hall
Grand Slam Grill First Baseline 212
Grand Slam Grill Third Baseline 211
Ybor Station Rays Deck 349

D

DEROGATORY LANGUAGE

Derogatory language is prohibited, whether spoken or appearing on clothing or a sign, as determined by the Tampa Bay Rays in its sole and absolute discretion. Derogatory language is defined as:

  • Relating to another individual's race, color, ethnicity, gender, religion, disability, age, sexual orientation, gender identity, national origin, ancestry or other personal trait or characteristic that is derogatory, insensitive, or otherwise is deemed offensive by the Club, including, but not limited to, slurs, jokes, stereotypes or other inappropriate remarks;
  • Constituting harassment of, threatening or advocating violence against, an individual or group of individuals,
  • Containing obscene, profane, indecent, offensive and/or sexually explicit words or phrases, and/or
  • Violating applicable local, state or federal laws, rules or regulations,

whether such language is directed at or relates to any one or more of the following:

  • Attendees at the game or other event
  • Players
  • Umpires or other event officials
  • Baseball officials
  • Club officials, including, but not limited to, owners, executives and employees
  • Event staff, including, but not limited to, fan hosts, ushers, ticket takers, security personnel, police, parking personnel, cleaning personnel, medical personnel and concessions personnel (collectively, the "Event Staff").

The Rays value the importance of a fan-friendly atmosphere at Tropicana Field. As such, the Club will not tolerate the use of any Derogatory Language by any person. The Club will eject any person from Tropicana Field and the Tropicana Field property for the use of any Derogatory Language. The Club also reserves the right to trespass any person from the Tropicana Field property, for such length of time as the Club, in its sole and absolute discretion, deems appropriate, for the use of any Derogatory Language. A person's use of Derogatory Language also may lead to the person's arrest, as determined by the appropriate law enforcement personnel.

If any person attending a game or other event at Tropicana Field hears or observes another person or persons using Derogatory Language, that person should contact the nearest Fan Host staff member or text “Rays” to 69050 with the issue and the location of the incident. The Club will make periodic public address announcements regarding this policy and the incident reporting system.

DEX IMAGING HOME PLATE CLUB

The seats in this luxury seating area are among the closest in baseball - starting only 50 feet from home plate. DEX Imaging Home Plate Club Season Members receive in-seat service, complimentary food and drinks, access to the Rays Club and to a private dining area inside the Rays Club. For information on DEX Imaging Home Plate Club seats, call 888-FAN-RAYS, email [email protected] or visit the Dex Imaging Home Plate Club page for more information.

E

EJECTION/TRESPASS/DENIED ENTRY

The Rays reserve the right to deny entry, eject and trespass any individual from the ballpark and ballpark property for any of the following: fan interference, public intoxication, using offensive or derogatory language, wearing garments with offensive or derogatory language, disruptive, dangerous or obnoxious behavior, throwing objects, smoking inside the ballpark, public indecency, nudity, urinating outside of the restrooms, entering restricted areas, violating laws, ordinances and facility policies and any other behavior deemed inappropriate by Rays management.

ELEVATORS

Located at Gates 1, 2, 4, and 6.

ESCALATORS

Located at Gates 1, 2, 3, 5 and 6 on the 100, 200 and 300 levels.

F

FAN INTERFERENCE

Fans are not to interfere with any ball in play or throw objects onto the field. Anyone doing so will be subject to ejection from the ballpark. Anyone venturing on the playing field will be prosecuted to the fullest extent of the law.

FIRST AID

First Aid presented by Bayfront Health St. Petersburg can be found between Gates 3 and 4 on the 100 Level, behind home plate. The clinic is staffed by St. Petersburg Fire/Rescue Medical Team.

FOOD POLICY

Outside food or beverage is not permitted, with the exception of one sealed, personal-sized bottle of water. Exceptions can be made for food specifically needed for medical reasons or childcare.

FRONT OFFICE

The Rays Executive Offices can be found on the east side of Tropicana Field near the Gate 1 Box office. The offices are open Monday - Friday, 8:30am to 5:30pm.

G

GAME-USED MERCHANDISE

Get your own MLB-authenticated, game-used and autographed items from your favorite Rays players. Choose from jerseys, bats, helmets, bases and more. These one-of-a-kind items are located at the Rays Authentics Store in Center Field on the Field Level next to the Main Team Store. For more information about available memorabilia please email [email protected].

GATES

Gates open 90 minutes before first pitch for Rays home games. Gate 4 is open to suite holders and Rays Club tickets holders. All gates are wheelchair accessible.

GROUP TICKETS

Tropicana Field has a variety of seating options and benefits for your group outing. Call 727-825-3406, email [email protected], or visit www.raysbaseball.com/groupleader for more information.

GUEST CODE OF CONDUCT

The Tampa Bay Rays appreciate that all fans observe our ground rules for guests. Please contact the nearest Fan Host staff member if, for any reason, another guest is interfering with your enjoyment of the game. You may also text “RAYS” with your issue and location to 69050 for assistance.

  • Avoid derogatory, foul, abusive or obscene language or gestures.
  • Please drink responsibly. Do not drink alcohol if you are underage.
  • Clothing and footwear are required to be worn at all times while at Tropicana Field.
  • Clothing considered to be derogatory, indecent, obscene, or offensive in nature and/or that detracts from our family-friendly atmosphere will not be tolerated.
  • Stay off of the playing field and/or any restricted area.
  • Please sit only in your ticketed seat and show your ticket when requested.
  • Tropicana Field is a smoke-free facility. Smoking, vaping and tobacco use is not permitted on the property. The use of all tobacco products (City Ordinance Section 20-124) and e-cigarettes is prohibited. There are no “Smoking Areas” inside or outside the ballpark.
  • Follow staff directions in case of emergency.
  • Please help us keep Tropicana Field clean by throwing your litter in the proper trash cans.

Guests who choose not to adhere to these ground rules may be in violation of ballpark or city ordinances and are subject to intervention, which may lead to denied admission into the ballpark, ejection from the ballpark and/or arrest.

The Tampa Bay Rays and Tropicana Field management reserves unto itself, and itself alone, the right to determine what is considered indecent, obscene or offensive, what is unruly or rowdy behavior, what constitutes a disturbance and what items may or may not be allowed into the ballpark.

GUEST SERVICES

Located at Gates 1 and 3. Guest Services is here for you! Let us know what questions you have and how we can help.

I

INSIDE PITCH

The Official Gameday Program of the Rays is available for free to all fans in attendance while supplies last. Each issue features interesting stories, player profiles and kids’ activities.

L

LOUISIANA HOT SAUCE LEFT FIELD LEDGE

Enjoy a new vantage point overlooking Left Field from private tables of four. Bar snacks and in-seat delivery of complimentary beverages including Coca-Cola products, beer and wine, are all included in the ticket price. Call 888-FAN-RAYS, email [email protected], or visit www.raysbaseball.com/LeftFieldLedge for more information.

LOST AND FOUND

Guests may report or inquire about lost items during games at the nearest Guest Services location (Gates 1, 3 and 4). Guests may also email [email protected] to report and describe any lost items and/or to schedule appointments to pick up items that have been found. Please allow 1-2 business days for a response to coordinate pick up.

M

MEETING ROOMS

Meeting rooms are located on the Club Level along the left-field foul line. These rooms are available for purchase for pregame meetings or parties. Each room accommodates 25 people and can be joined to seat up to 100. Catering and AV equipment are available. Call 727-825-3406 or email [email protected] for more information.

N

NATIONAL ANTHEM

Individuals and groups interested in performing the National Anthem should visit www.raysbaseball.com/anthem for more information.

NETTING

The Tampa Bay Rays are committed to providing a safe and secure environment for each person who enters Tropicana Field and Charlotte Sports Park. Protective netting has been expanded to the outside edge of the dugouts at Charlotte Sports Park and to sections 125 & 126 at Tropicana Field. The backstop netting and extensions at both parks are a green knotless net, which will provide better game visibility than the traditional black knotted netting.

NURSING ROOM

A private room for nursing or pumping is available behind home plate at the Bayfront Fan Care Clinic. A keypad door lock ensures privacy, and the room is sanitized after each use. Use code 33705 for access. For more information, please visit raysbaseball.com/nursing-room.

P

PAGING

Paging is available in the event of an extreme emergency at Gates 1, 3 or 4.

PARKING AND TRANSPORTATION

The Rays are pleased to offer a limited number of prime parking areas on a pre-paid basis. Visit raysbaseball.com/parking to secure your space today.

  • Accessible Parking - Located in Lots 1 and 7 (subject to availability).
  • Baseball Looper Trolley - The Baseball Shuttle will be operating during the 2022 season. – For information, go to www.loopertrolley.com/baseball-shuttle.
  • Charter Buses - Buses may drop off passengers along 4th Avenue S. near Gate 3. Buses can park for free on 2nd Avenue S. between 9th and 10th Streets (subject to availability).
  • Electric vehicle charging stations - located in Lot 7 and is first come first serve.
  • Limousines - Limousines are allowed to drop-off and pick-up on Tropicana Drive outside of Gate 4 or along 4th Avenue S. near Gate 3. Staging on Tropicana Drive is prohibited. –
  • Prepaid Parking - Convenient prepaid parking is now available on a single-game basis in Lots 1, 2, 5 & 6. Prepaid parking can be purchased in advance of the game on raysbaseball.com/parking.
  • Rideshare- pickup is located on 4th Ave S. by the Lot 7 entrance/exit
  • RVs/Campers/Large Vans - Parking for RVs, campers, and large vans will be double the general parking rate for each game. Recreational Vehicles are not permitted to park overnight on Tropicana Field property. Upon arrival, accommodations can be made for these vehicles on a game-to-game basis; however, in general, they will need to park in the same location as buses on 2nd Avenue S. between 9th and 10th Streets.
  • Season Member Parking - Rays Season Members may purchase discounted parking in Lots 1, 2, 3, 5 & 6, based on availability. Visit raysbaseball.com/parking for more information
  • Taxis - Taxis can be called upon at any Guest Services location (Gates 1, 3 and 4. Drop-off is on Tropicana Drive in front of Gate 4. Pick up is on 16th St, South of 4th Ave S.
  • Tropicana Drive - Tropicana Drive is located in front of Gate 4. It is a one-way drive, with the entrance on 16th Street S. and the exit onto 4th Avenue S. The drive is reserved as a drop-off and pick-up point for fans with accessibility needs and drop-off for rideshare vehicles.

PREGAME TIMELINE

Batting and infield practice are taken at the discretion of the team and are subject to change. Access to the seating bowl to watch practice opens 90 minutes prior to game time for all games.

PROHIBITED ITEMS

The Tampa Bay Rays are committed to enabling a safe and fun ballpark experience. All of the items listed below are prohibited from Tropicana Field.

  • Backpacks
  • Containers larger than 16’ x 8”, including purses, bags and coolers
  • Any item that could be used as a projectile
  • Air horns, whistles or excessively loud devices
  • Drones, radio-controlled devices and motor-controlled devices
  • Any animal or pet not certified as a trained service animal
  • Weapons of any kind, including firearms, fireworks, explosives, knives and chemical sprays larger than ½-ounce
  • Brooms longer than 3’
  • Camera lenses longer than 12”
  • Clothing or signs with obscene or derogatory language or gestures
  • Footwear with wheels
  • Objects that can obstruct fans’ views, including umbrellas, large sticks and poles
  • Any food and drink items, other than a sealed water bottle no larger than 1 liter
  • Other items as determined by Tropicana Field security and Rays staff

Prohibited items will not be stored.

R

RADIO BROADCASTS

Rays Radio broadcasts on 95.3 WDAE / 620 AM all season. Every Rays game can be heard on the MLB app, SiriusXM and iHeart Radio for fans in Pinellas, Hillsborough, and Pasco Counties. Rays Radio can be heard in Spanish on the MLB app 150+ games, plus Monday-Thursday on Genesis 680 / 92.9 FM, and weekends on Caliente 96.1 / 101.5 / 1470 AM.

RADIOS, TVs, LAPTOPS, TABLETS

Radios and TVs 16"x16"x8" or smaller are permitted inside the stadium. If any of these items interfere with a guest's enjoyment of the game, the devices must be turned off. The Rays flagship radio station is 620 WDAE, and can be received inside Tropicana Field.

50/50 CHARITY RAFFLE

You could win big! Through the Rays Baseball Foundation 50/50 Raffle, one lucky fan at each Rays home game walks away with a cash prize and helps fund charitable programs. Look for kiosks around the ballpark for your chance to win. Fans in the state of Florida can visit raysbaseball.com/5050 to play at home. Winners are announced during the 8th inning.

RAY TEAM

The Ray Team is the entertainment team of the Tampa Bay Rays. They can be found at Tropicana Field during games and at community events in Tampa Bay throughout the year. See team captains and Ray Team bios here.

RAYS CLUB

The Rays Club is located on the Club Level of Tropicana Field, just below the suites. Here you can watch the game live from the first base line or from any of the dozens of flat screen televisions. Premium benefits for Rays Club Season Members include an all-inclusive buffet, bar service (beer, wells, wine and soda are complimentary) & private restrooms. Group discounts are available in the Rays Club for 10 or more people. For more information, call 888-FAN-RAYS, email [email protected], or visit the Rays Club page.

RAYS REPUBLIC TEAM STORE

Monday - Friday: 10:00 a.m. - 5:00 p.m.

Saturday: 10:00 a.m. - 4:00 p.m.

Sunday: Closed

Fans age 2 and older who are not fully vaccinated against COVID-19 are required to wear a mask at all times in the Rays Republic Team Store.

Can’t make it to the store? Orders can be placed by calling (727) 342-5731 or emailing [email protected] with curbside pickup and shipping options available to customers.

Season members receive a 20% discount on merchandise when using Rays Pay via the MLB Ballpark app. Rays Pay Mobile barcodes should be presented and scanned at the merchandise location to receive the discount. For more information on Rays Pay, please visit raysbaseball.com/mobile.

RAYS ROOKIES

Level up your little slugger’s game by joining the Rays Rookies Kids Club! For $30, membership includes exclusive items including a backpack, snapback hat, and baseball seam bracelet. Members receive 50% off tickets to select home games. Sign up at RaysBaseball.com/RaysRookies.

RAYS TOUCH EXPERIENCE

The Rays Touch Experience is the first of its kind at a professional sports venue. The 35-foot, 10,000-gallon exhibit is located just beyond the right-center field fence at Tropicana Field. More Info

RESTROOMS

All levels have accessible restrooms, all-gender restrooms and changing stations.

Women's Restrooms

  • 100 Level Infield: 101-103, 104-110, 107-109, 121-123, 122-124
  • 100 Level Outfield: 137-139, 140-144, 143-147, 148-150
  • 200 Level: 206-208, 207-209, 214-216, 215-217
  • Rays Party Deck: 345-347
  • Club Level: Next to Suite 57, third base side, first base side next to Stair 11 (Gate 2)
  • DEX Imaging Home Plate Club
  • Rays Club

Men's Restrooms:

  • 100 Level Infield: 111-113, 112-114, 125-127, 126-128
  • 100 Level Outfield: 135-137, 136-138, 140-142, 145-147, 146-148, 149
  • 200 Level: 206-208, 207-209, 214-216, 215-217
  • Rays Party Deck: 345-347
  • Club Level: Next to Suite 57, third base side, first base side, next to Stair 11 (Gate 2)
  • DEX Imaging Home Plate Club
  • Rays Club

All Gender Restrooms:

  • 100 Level: 102-104, 114-116, 121-123
  • Home Plate Club
  • Republic Bank Draft Room
  • Left Field Meeting Room
  • 300 Level: 309-311, 310-312

RUN THE BASES

Kids can Run the Bases after every Sunday home game. See instructions on the video board regarding where to queue to enter the field at the conclusion of the game.

S

SCOREBOARD MESSAGES

Fans who wish to send a special message to someone at a Rays game on Rays Vision should go to raysbaseball.com/scoreboard for all available options. You can also email [email protected] for more information.

SEASON MEMBERSHIPS

Season Memberships are available for sale over the phone, in-person and at raysbaseball.com. Please call 888-FAN-RAYS or email [email protected] for more information on Season Memberships.

SEAT NUMBERS

Even-numbered sections are on the first base/right field side of Tropicana Field's seating bowl. Odd-numbered sections are on the third base/left field side of Tropicana Field's seating bowl. When sitting in your seats and looking at the field, seat No. 1 is to the left in all sections.

SENSORY ROOM

Through consultation with the University of South Florida’s Center for Autism and Related Disabilities (CARD), the Sensory Room was designed to provide a safe space for anyone with sensory processing needs. You will find many fun items in this room that provide a safe and relaxing environment, while stimulating or calming specific senses. For more information, please visit raysbaseball.com/sensory-room.

SMOKING/VAPING

Tropicana Field is a smoke-free facility. Smoking, vaping and tobacco use is not permitted on the property. The use of all tobacco products (City Ordinance Section 20-124) and e-cigarettes is prohibited. There are no “Smoking Areas” inside or outside the ballpark.

SOCIAL MEDIA

Follow the Rays on social media for breaking news. For the latest content, follow on Twitter, Instagram and Facebook!

SOCIAL MEDIA

Follow the Rays on social media for breaking news. For the latest content, follow on Twitter, Instagram and Facebook!

SOLICITATION/LITERATURE

The solicitation of contributions and the distribution of literature on property inside or outside the building are prohibited.

SPRING TRAINING

During Spring Training, the Rays play at Charlotte Sports Park in Charlotte County, FL. For more information, visit raysbaseball.com/spring. You may also e-mail [email protected] or contact 888-FAN-RAYS

Charlotte Sports Park2300 El Jobean RoadPort Charlotte, FL 33948**
raysbaseball.com/spring**Phone: 888-FAN-RAYS

STROLLERS

Strollers are permitted inside Tropicana Field, provided they can be stored beneath a seat during the game. Strollers may not block walkways or aisles. If it cannot fit beneath your seat, a stroller must be checked at Guest Services at Gates 1 or 3, or in the 3rd base food hall under the escalator. The Tampa Bay Rays are not responsible for lost or damaged strollers. Strollers are prohibited from escalators.

SUITES

Suites are located on multiple levels of the ballpark and have varying capacities to accommodate your group. For more information see raysbaseball.com/suites, email [email protected] or call 727-825-3406.

T

TAILGATING & GRILLING

Tailgating is permitted at Tropicana Field. Parking lots open three hours before first pitch. - Charcoal grills are prohibited. Tailgating guests cannot take up multiple parking spots or block the drive lane.

TELEVISION BROADCASTS

Bally Sports Sun broadcasts 160 Rays regular season games. See the Rays Broadcast Schedule for the latest Rays baseball TV schedule information.

TEXTING

Keep Tropicana Field fan friendly! If you need assistance or have questions, please text "Rays" and your issue and location to 69050.

U

UMBRELLAS

Umbrellas are permitted inside the ballpark and must be placed under a seat. Umbrella bags are available at gates when necessary.

UNAUTHORIZED TRANSMISSION

No person admitted to the ballpark shall transmit or aid in the transmission of any description, account, picture or reproduction of any baseball game (including pregame or postgame activities) or other events conducted at Tropicana Field, unless expressly authorized by the Tampa Bay Rays.

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WATER FOUNTAINS

Water fountains are available throughout Tropicana Field.

WHEELCHAIR TRANSPORTS

The Rays are proud to provide a wheelchair transport service. The Rolling Rays are available at Gates 1 and 5 on a first-come, first-served basis. Wheelchair assistance is provided from the gate to your seat upon arrival and from your seat to the gate at the end of the game. Wheelchair transporters are not allowed to leave Tropicana Field to pick-up or deliver patrons outside of the gates. Wheelchairs are not available for rent or borrow for any portion of the game.