Please visit philllies.com/fanhealth for important know-before-you go information when it comes to parking and ballpark entry, seating and ticketing, and more.
Also, we ask that you join the Phillies in creating a fun, safe, family atmosphere at Citizens Bank Park by not:
The use of offensive language concerning another person’s race, ethnicity, gender, religion, disability, age, sexual orientation or national origin (“Derogatory Language”) by any fan, whether such language is directed at players, umpires or other Baseball personnel or other fans, is unacceptable and inconsistent with the spirit of the game.
Violators are subject to ejection and possible arrest. Repeated offenses will result in the loss of ticket privileges.
Alcoholic beverages may not be brought into nor taken out of Citizens Bank Park. Guests may be requested to provide photo I.D. when purchasing alcoholic beverages.
In an effort to expedite entry, guests are prohibited from bringing non-clear bags, including backpacks and draw-string bags, into the ballpark.
Only clutch purses and/or fanny packs (no larger than 5" x 7"), clear bags (no larger than 12" x 6" x 12"), medical bags, and diaper bags will be permitted into Citizens Bank Park.
All bags will be subject to inspection upon entry in accordance with Major League Baseball security regulations.
To ensure the safety of our guests, glass bottles, cans, hard-sided, soft-sided and Styrofoam coolers and open containers may not be brought into the ballpark. Exceptions: unopened plastic bottles (non-alcoholic), baby bottles and single-serve, soft-sided juice containers may be brought into the ballpark after inspection.
Still cameras for personal use may be brought into the ballpark, provided no game action is recorded in accordance with Major League Baseball regulations. Please note: camera cases are not permitted. Please be courteous to those guests around you when taking pictures. All items will be inspected prior to entrance into the ballpark. Tripods, monopods, camcorders and hand-held video cameras are prohibited.
The use of cellular phones and pagers is permitted, provided they do not interfere with another guest's ability to enjoy the game.
All of the following are expressly prohibited on the private property of Citizens Bank Park or in the parking areas that surround it:
Guests who would like to discreetly notify our game-day staff of guest services issues (e.g. security needed, spilled drink, medical issue, etc.) may do so by texting "PHILLIES" [space] followed by the issue and location to 69050. For example: PHILLIES drink spilled in section 123, row 15. Text messages are received and responded to by Phillies personnel during all home games. Message and data rates may apply.
Guests are welcome to keep any foul balls hit into the stands. Please do not interfere with a ball in play, especially those guests sitting at field level. Major League Baseball rules call for the ejection of guests that interfere with a ball in play.
Any such items should be returned to your vehicle, and/or secured in on-site lockers. All fans are subject to guest screening procedures and a bag search before entering the ballpark. Fans who are not comfortable with the screening process will be subject to another form of screening.
Personal radios and television sets with headphones are permitted inside Citizens Bank Park.
There is a no re-entry policy at Citizens Bank Park.
Guests assume all risks and dangers inherent in and incidental to attending a baseball game, whether occurring prior to, during or subsequent to the actual play, including but not limited to injury from thrown or batted balls, thrown bats or fragments thereof and spectators' conduct. Accordingly, neither the Phillies nor their opponent nor any of their respective players nor the City of Philadelphia nor their respective employees, independent contractors and agents shall in any way be liable therefore. Guests must be vigilant at all times and must recognize the many elements that can distract their attention from the game, including but not limited to the video boards and scoreboards and the activities of the Phillie Phanatic and others.
All guests are subject to screening before gaining access to Citizens Bank Park. To expedite ballpark entry, we ask that guests keep moving forward through security in an orderly fashion and listen for any other directions by the security officers in that area.
A supervisor should be notified if a guest does not wish to walk through the screening units. If they choose to not walk through the screening, a manual pat-down will be administered. Strollers and wheelchairs will be directed to side gates for visual inspection. Guests are encouraged to take prohibited items back to their vehicles. Items left at the gates will be discarded and are not the responsibility of the Phillies.
Smoking is not permitted inside Citizens Bank Park. Violators may be ejected.
Fold-up strollers should be stored under your seat during the game.
Tailgating is only permitted in the parking areas south of Pattison Avenue and east of Darien Street, which includes Lots A–H and M-O. Tailgating is not permitted in lots west of Darien Street and north of Pattison Avenue.
Guests who would like to discreetly notify game-day staff of guest services issues (e.g. security needed, spilled drink, medical issue, etc.) may do so by texting "PHILLIES" [space] followed by the issue and location to 69050. Text messages are received and responded to by Phillies personnel during all home games. Message and data rates may apply.
Umbrellas are permitted inside Citizens Bank Park. Please be considerate of guests around you when using an umbrella.
The use of unmanned and remote controlled aircraft systems at Citizens Bank Park, including its surrounding parking areas, is prohibited at all times. In addition, the FAA prohibits use of such aircraft systems up to 3,000 feet above the ground and within 3 nautical miles of Citizens Bank Park beginning 1 hour before to 1 hour after an event. Violations of this policy may result in a fine and/or arrest and imprisonment for up to one year.
Firearms, weapons, knives, tasers and other dangerous or hazardous devices or substances (collectively "weapons") are prohibited at Citizens Bank Park, unless carried by an on-duty police officer or otherwise expressly approved by the Phillies. Anyone bringing such a weapon to the premises should return it to their vehicle immediately. An off-duty law enforcement officer who is carrying a weapon may check it at the Police Room before entering the ballpark.
