Mobile Ordering

Phillies fans can order concessions ahead of time right from the MLB Ballpark app using a Mobile Ordering service. Open the MLB Ballpark app and tap on the Mobile Ordering icon, or scan a QR code available in select locations at Citizens Bank Park.

  • Order from anywhere at Citizens Bank Park
  • Minimize your time spent in line
  • Pay with credit card or Apple Pay

Questions? View the step by step instructions below to guide you through placing your order.

Food & Drinks Mobile Ordering

Follow the steps below to place a mobile order from Shake Shack.

Step 1: Scan any QR code or open the MLB Ballpark app and tap on Mobile Ordering. If you do not have the app, you can download it at

Step 2: From the Food & Drinks tab, select your stand.

Step 3: Select items you wish to order.

Step 4: Tap Add to Cart to select more items or tap Order Now to purchase.

Step 5: Pay with credit card or Apple Pay, and tap Order Now.

Do not close out of the confirmation screen until after you receive your order.

Android users may need to download a QR Code & Barcode Scanner app to scan QR codes