My Cubs Tickets

With My Cubs Tickets, your online ticket manager, you can easily manage your Chicago Cubs Season Tickets from a secure and convenient location on Cubs.com/sth.

How to access your My Cubs Tickets account:

MLB.com Email: Enter the email that is associated with your season ticket account (email used for MLB Ballpark App)
Password: Enter your password (password is case sensitive).

Please contact your dedicated Season Ticket Service Representative with any login questions or assistance with accessing your account.

Features:

Here you have the ability to change your password, update payment info, or link to your MLB account.

Forward Tickets:

Once successfully logged in to My Cubs Tickets:

Select FORWARD in the menu on the left
Select the event(s) and seat(s) and click “Choose Friend”
Select “Add Friend” at the bottom or select from the existing list to forward selected seat(s)
Review the ticket forward request and click “Forward Tickets” to complete the forward
You will receive an email confirmation once complete
The ticket recipient (your friend) will receive an email with the forwarded tickets and will need to create a new My Cubs Tickets account to accept the seat(s) if they do not already have an account.

Recall Forwarded Tickets:

Once successfully logged in to My Cubs Tickets:

Select the VIEW ALL INVENTORY button on the right
Select the event and seat(s) – forwarded tickets will be labeled with the recipient’s name
Select “Ticket Actions” at the bottom and click “Recall”
Click the check box to select the forwarded ticket, then click “Continue” at the bottom
Review the ticket recall request and click “Recall Tickets” to complete the recall
You will receive an email confirmation once complete
The ticket recipient (your friend) will receive an email notification of the recall

Features:

Ticket forwarding can be completed until one hour after the scheduled first pitch (CT).
Multiple games events can be forwarded to a friend at a time.
Forwarded Budweiser Bleachers Season Tickets are not granted early gate entry.
If you recall forwarded tickets, the original ticket bar codes become active again and an email notification is sent to the "Friend" informing them the tickets were recalled.
Once a forwarded ticket transaction has been completed and not recalled, the original ticket(s) becomes invalid and cannot be used.

Donate Tickets:

With continued requests from Season Ticket Holders for options to donate their Season Tickets to a charitable cause, Cubs Charities will partner with Big Brothers Big Sisters of Metro Chicago, USO Illinois and Veteran Tickets Foundation for the Season Ticket Holder Team Up Program.

Big Brothers Big Sisters of Metro Chicago (BBBSChi) makes meaningful, monitored matches between adult volunteers (“Bigs”) and children (“Littles”) from age seven through high school graduation. These one-to-one mentoring relationships are built around meeting the needs of the individual child and proven to keep kids on the path towards success in school and achieving their full potential. By donating tickets you’ll be giving matches a chance to go to their first Cubs game together and make memories that will last a lifetime.

Since 1941, USO Illinois has served as a private, civilian 501c(3) non-profit organization that touches the lives of more than 350,000 Active Duty, National Guard and Reserve military and military families throughout Illinois. USO Illinois provides hundreds programs and services that enhance the quality of our service members lives which raise morale through unique recreational, educational, and cultural opportunities and at 8 USO Illinois Center facilities. Worldwide, the USO serves the men and women of the U.S. Armed Forces at more than 250 USO Centers stateside, abroad and in combat zones.

Veteran Tickets Foundation (Vet Tix) enriches the lives of the men and women who have served our country by providing reintegration opportunities and family bonding experiences with tickets to socially interactive events. Ticket donated will provide an opportunity for current service members and veterans of all branches of the US military and their families to attend a Cubs game at Wrigley Field.

Thank you in advance for your generosity.

Features:

The ticket donation deadline is one week prior to the game date.

Once successfully logged in to My Cubs Tickets:

Select DONATE TICKETS in the menu on the left
Select the event(s) and seat(s) and click “Continue”
Select the charity you wish to donate to and add a personal message (optional)
Click “Donate” to complete the donation

Once tickets have been donated they are not able to be recalled or reused.

Expect to receive a receipt for donated tickets from Cubs Charities early next year to use for claiming as a potential charitable donation (please consult your tax advisor).