All fans ages 2+ are required to wear face masks. Gaiters and other face coverings are not permitted. Face shields are permitted, however, they must be accompanied by a mask underneath the shield. Fans who fail to comply will be denied entry and subject to ejection. Masks may be removed while actively eating or drinking in your seat.
To ensure fan safety and an expedited ballpark entry, a clear bag policy is now in effect for Chase Field. Each fan may carry one clear plastic or vinyl bag no larger than 12" by x 6" x 12" or a clear plastic gallon freezer bag. Small clutch purses are also permitted that are no larger than 4.5" x 6.5". All bags are subject to search. For a complete list of approved bags, visit dbacks.com/clearbag.
Before you arrive to Chase Field, download the MLB Ballpark app. Be sure your phone is fully charged and that you have your ticket ready on your mobile device. Click here for helpful instructions on how to download and navigate the MLB Ballpark app.
Before you arrive to Chase Field, download the MLB Ballpark app. Be sure your phone is fully charged and that you have your ticket ready on your mobile device.
Chase Field opens one (1) hour prior to first pitch for Monday through Thursday games, and one and half (1.5) hours prior to first pitch for Friday, Saturday and Sunday games. See gate opening times below for the March 30, 2021 Exhibition game, April 9 Home Opener and non-traditional gates/first pitch times for the 2021 season.
Due to limited capacity and COVID-19 protocols, Early Entry is not available for the 2021 season.
Note: Times are subject to change, due to national television coverage, etc.
To reserve parking before you go, click the “Parking” button in the MLB Ballpark app or visit dbacks.com/parking. Please note the parking garages will not accept cash. If you purchase parking upon arrival, be sure to have a credit or debit card.
To reserve parking before you go, click the “Parking” button in the MLB Ballpark app or visit dbacks.com/parking. Please note the parking garages will not accept cash. If you purchase parking upon arrival, be sure to have a credit or debit card.
Chase Field will open at a reduced capacity to provide adequate space for distanced Health & Comfort Seating Pods. Please do not move from your ticketed seat to another empty seat.
Chase Field is excited to bring new concessions to the ballpark this year. Be sure to check out Gadzooks at Sections 115 & 314, Fry’s Grab & Go and The Still by Cutwater at Section 139. You can view all available concessions in the Ballpark app.
A mobile concession experience is now available for fans to order food & drinks. Click the “Order Concessions” button on the Ballpark app to place your order and pay. You’ll then be alerted via text when your order is ready for a contactless pick up. Please note that the Team Shop and concession stands will not accept cash. Please be sure to have a credit or debit card ready if you do not plan to order from your mobile phone.
To start the season, the Sandlot in the upper concourse will be closed. Premium areas including the BMW Homeplate Lounge, Sedona Club and Sonoran Room will also be closed. The Kids Club will still be operating and can be found in a new spot on the main concourse at Section 125.
Please maintain appropriate distancing between yourself and other fans not in your seating pod throughout your journey at Chase Field. This includes entering and exiting the ballpark and in elevators, escalators and restrooms.