All parking lots and structures designated by the Padres and Ace Parking Management for Petco Park provide parking spaces for guests with disabilities.
The Padres remain committed to ensuring that the Petco Park experience is enjoyable and accessible for all of our guests.
- Accessible Parking
- Accessible Seating
- Assistive Listening Devices (ALDs)
- Closed Captioning
- Dietary Restrictions
- Electrical Outlets (ADA Power Stations)
- Elevators & Escalators
- Emergency Evacuations
- Family Restrooms
- First Aid
- Gate Times
- Guest Service Centers
- Interpreting & Translation Services
- Purchasing Seats
- Secondary Ticket Market
- Sensory Inclusion (Sensory Bags, Sensory Map, Social Story)
- Service Animals
- Shuttle Service
- Sun & Shade
The Padres have designated seats in Petco Park specifically for guests with disabilities in each of the following categories: Wheelchair Accessible, Semi-Ambulatory, and Transfer Seats. In most cases, accompanying Companion Seats are available. To purchase accessible seating please call our ticketing team at 619.795.5555.
The San Diego Padres do not permit guests to bring food into Petco Park. Guests must also adhere to the following:
- Guests with special items for dietary or medical restrictions should notify security upon entry.
Electrical outlets for recharging wheelchairs and other necessary equipment are located in many seating areas designated for guests with disabilities. Please call .619.795.5555 to request this option when purchasing tickets. If assistance is needed during your visit to Petco Park, please notify the nearest Guest Services Representative.
There are elevators and escalators located throughout Petco Park available to guests to access all levels. Elevators to access various ballpark levels are located near Sections 111, 114, 117, 137, 201, 217, 226, 235, 300, 311, 317, 314, 328, inside the Western Metal Supply Co. Building, as well as at the Gaslamp, East Village, Park Boulevard and Home Plate Gates. Priority service is given to guests with special needs on all elevators.
Petco Park Guest Services Representatives have been trained in evacuation procedures. Should an emergency evacuation situation occur, emergency information will be displayed on the video board and announced on the assistive listening devices and the public address system.
Family restrooms are designated for families and guests with disabilities who require private accommodations or additional assistance. Family restrooms are located at Sections 109, 202, 219, 310 and 311.
First Aid Stations are located at Sections 108 and 129. Trained medical personnel are on duty for all events to assist guests.
All ballpark entries open 90 minutes prior to game time. All gate times are subject to change for special events, including Opening Day, as well as post-season play.
Season Tickets Members have special early entrances available 2 hours prior to game time via the Park Blvd. Gate and Home Plate Gate.
All ballpark entries are fully accessible.
Guests needing assistance can always approach an event staff member or stop by a Guest Services Center located near Sections 108, 208, 303. Each Guest Services location offers a number of services including Ballpark Information, Lost & Found Items, Lost Children/Adults, Stroller/Wheelchair Storage and Sensory Bags. Complimentary checking of personal belongings (excluding strollers and wheelchair) will be temporarily suspended at the beginning of the 2021 season.
We have multiple staff members who speak or sign a multitude of languages. If you need a translator or an interpreter, please notify any staff member or go to any Guest Services Center near Sections 108, 131, 303.
All Tickets in Accessible Seating Areas are available now and can be purchased by calling our Ticketing Team at 619.795.5555.
Gifting or reselling of accessible seats to an individual who does not require a wheelchair accommodation, will require that the user visit or call the Padres Ticket Office prior to the game and exchange their ticket. It is the responsibility of the ticket holder to communicate this policy to the ticket user. Under such circumstances, the ticket holder may request that the Padres exchange wheelchair accessible game tickets for other comparable seat locations, which the Padres may accommodate subject to availability.
We are proud to partner with KultureCity and offer sensory bags at our Guest Services locations at 108, 131, 303. Our sensory bags, which are all cleaned between uses, include noise-cancelling headphones, fidget toys, a feeling thermometer, and wristbands for parents to write their phone number on. Identification will be required when checking out a bag.
Service animals are welcomed at Petco Park. In keeping with U.S. ADA regulations, disabled guests may use either a dog or miniature horse that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. As such, animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.
On select promotional dates (such as Dog Days of Summer), a limited number of pets are permitted into certain areas of the ballpark. Exceptions will be made at the discretion and authorization of the San Diego Padres.
When Gallagher Square is open to the public, the City of San Diego enforces the "leash law" as stated in San Diego Municipal Code §63.0102 Use of Public Parks and Beaches Regulated (b)(2).
Complimentary shuttle service is available for guests with ADA needs. The shuttles provide transportation between the Padres Parkade, Tailgate Park, the MTS Garage and Petco Park. The shuttle service is available two (2) hours prior to the start of a scheduled game and continues for approximately one-half (1/2) hour following the conclusion of the game. Guests upon arrival may also text SD (space) "requesting a shuttle and location" to 69050. Guests wishing to utilize this service following the game should report to the Home Plate Gate off of Park Boulevard as a designated shuttle pickup. Our guests' patience is requested. Service will be provided in the order that the calls are received.
Seating at Petco Park includes seats in full sun, in full shade, as well as partial sun/partial shade. Reference this Sun/Shade Seating Map when selecting your seats to choose the best seat for you.
Complimentary wheelchair escort service is available to assist guests between the gates and their ticketed seats. Wheelchairs cannot be “checked out.” Please see any staff member for a wheelchair escort.
Wheelchair Lifts are located throughout the ballpark to assist guests in accessing specific locations.
The San Diego Padres remain committed to ensuring that the Petco Park experience is an enjoyable and accessible one for guests with special needs.