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Accessibility Guide

Accessible Parking

Accessible Seating

Assistive Listening Devices (ALDs)

The Padres are pleased to offer complimentary Assistive Listening Devices (ALD) to guests with hearing difficulties. ALDs can be obtained at the Guest Services Centers located on the Field Level (Main Concourse) adjacent to Section 108, Identification will be required and held to reserve a device. Identification will be returned once the ALD is returned.

Closed Captioning

The Padres are pleased to offer closed captioning of the public address announcements here at Petco Park. The closed-captioning transcript can be viewed using the complimentary MLB Ballpark* application, which is accessible on any smartphone or web-enabled device.

*To download the 'MLB Ballpark' application:

  • Search for the 'MLB Ballpark' application in the App Store on your smartphone or web-enabled device
  • Install 'MLB Ballpark'
  • Open 'MLB Ballpark' and select Petco Park
  • Scroll down on the main page and select 'Closed Caption'

Dietary Restrictions

The San Diego Padres permit guests to bring food into Petco Park for individual consumption. Guests must also adhere to the following:

  • All food items should be wrapped, bagged, or left inside a container to avoid spillage.
  • Food that might be thrown as a projectile must be sliced or sectioned (i.e., oranges, apples and other fruits).
  • Food containers must be soft-sided and small enough to fit under the guest's seat. All bottles, cans, thermoses, jugs and containers that are larger than sixteen (16) inches by sixteen (16) inches by eight (8) inches are prohibited inside Petco Park.
  • Factory-sealed, bottled water that are one (1) liter or less are permitted into Petco Park. Guests may also bring empty, sport-type water bottles and fill them at any water fountain throughout the ballpark.
  • Guests with special items for dietary or medical restrictions should notify security upon entry.

Electrical Outlets (ADA Power Stations)

Elevators & Escalators

Emergency Evacuation

Petco Park Guest Services Representatives have been trained in evacuation procedures. Should an emergency evacuation situation occur, emergency information will be displayed on the video board and announced on the assistive listening devices and the public address system.

Family Restrooms

First Aid

Gate Times

Gallagher Square opens two and a half hours prior to game time via the Gaslamp and East Village Gates. All other ballpark entries open 90 minutes prior to game time. All gate times are subject to change for special events, including Opening Day, as well as post-season play.

Season Tickets Members have special pre-game access to batting practice (30 minutes prior to public gates) via the Park Blvd. Gate and Home Plate Gate. Lexus Home Plate Club Tickets Holders can also access the ballpark and select Lexus Home Plate Club amenities two (2) hours prior to game time via the Media/VIP Gate.

All ballpark entries are fully accessible.

Guest Service Centers

Interpreting & Translation Services

We have multiple staff members who speak or sign a multitude of languages. If you need a translator or an interpreter, please notify any staff member or go to any Guest Services Center near Sections 108, 208, 303 and near Gallagher Square in Left Field.

Purchasing Seats

All Tickets in Accessible Seating Areas are available now and can be purchased in person at our Petco Park ticket windows (Monday - Friday 10 am - 5 pm; Saturday 10 am - 4 pm; Sundays closed; Game Days 10 am - end of game), online or by calling our Ticketing Team at 619-795-5555. Get your Padres Season Tickets and save over gate prices. Be a part of all the action and fun at Petco Park as your Padres bring their athletic, fast and exciting brand of baseball to the field. Season Tickets are the best way to secure your seats to the best games, matchups, promotions and all of the fun for the upcoming season. Plus enjoy all the benefits of being a Padres Season Ticket Holder including significant savings over single game prices and postseason priority.

For groups of 20 or more that include guests with special needs, contact a Padres Group Sales Account Executive at (619) 795-5010. Every effort will be made to provide seats adjacent to any disabled seating locations for the entire party attending the event.

Secondary Ticket Market

Sensory Inclusion (Sensory Bags, Sensory Map, Social Story)

We are proud to partner with KultureCity and offer sensory bags at our Guest Services locations at 108, 208, and 303. Our sensory bags include noise-cancelling headphones, fidget toys, a feeling thermometer, and wristbands for parents to write their phone number on. We also offer gravity blankets at Guest Services Section 108. Identification will be required when checking out a bag, and will be returned when the bag is returned. For more information please review our Sensory Booklet.

Service Animals

Shuttle Service

A complimentary shuttle service is available for ballpark guests. The shuttle service provides transportation between the Padres Parkade, Tailgate Park, the MTS Garage and Petco Park with specific pick-up locations designated by A-Frame signage. The shuttle service is available two (2) hours prior to a scheduled game start and continues for approximately one-half (1/2) hour following the conclusion of the game. Guests utilizing this service following the game should report to the Street Level Guest Services Center near the Home Plate Gate as a designated shuttle pick-up location. Guests upon arrival may also text SD (space) "requesting a shuttle and location" to 69050. Our guests' patience is requested. Service will be provided in the order that calls are received.

Sun & Shade

Seating at Petco Park includes seats in full sun, in full shade, as well as partial sun/partial shade. Reference this Sun/Shade Seating Map when selecting your seats to choose the best seat for you.