Get your questions answered about Petco Park.
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AED - (AUTOMATED EXTERNAL DEFIBRILLATOR)
In case of an emergency, AED units are available around the ballpark for anyone to use. Below are where you can locate our AED units.
Field Level:
- Lexus Premier Club
Gallagher Square:
- Batter’s Eye
- Padres Office Elevator 3 & 4 Lobby
Garden Level:
- Auditorium
- The Draft by Ballast Point
- Elevator 7 Lobby
Street Level / Service Corridor:
- Ballpark Security Office
- Grounds Crew Workshop
- Outside Blue Shield Club Restaurant
- Outside Padres Engineering Offices
- Padres Administrative Offices – First and Second Floors near Elevators #3 & #4
- Padres Team Store
- Ticket Office Lobby
- Padres Clubhouse Dining Area
- Visitor’s Clubhouse Hallway (Near Laundry Room)
Terrace Level:
- .394
- The Loft
- Press Box
Upper Deck:
- Elevator 11 Lobby
- Elevator 5 Lobby
- WMB Rooftop
ADVANCE TICKET PURCHASES
Guests can purchase tickets to upcoming San Diego Padres home games in a number of ways:
- Online (Preferred): padres.com/tickets
- By Phone: 619.795.5555
- E-mail: tickets@padres.com
Current Season Ticket Members receive discounts on additional single-game tickets when purchased through their online Account Manager or the Membership Services team. Additionally, Members can contact our Membership Services team directly for more information on suite, hospitality space, and group ticket options.
- Online: padres.com/myaccount
- By Phone: 619.795.5020
- E-mail: membershipservices@padres.com
AISLE POLICY
As a courtesy to everyone, from the first inning until end of game, guests are asked to refrain from walking in select aisles on field level in sections 124 – 125 (foul pole to foul pole). Select Guest Service Representatives will be provided with handheld signs to remind guests to refrain from walking while ball is in play.
ALCOHOL
Guests who consume alcohol are expected to do so in a responsible manner and abide by these guidelines.
California liquor regulations prohibit guests from bringing alcoholic beverages into Petco Park. Security officers at every gate will inspect packages, bags and purses to prevent guests from bringing bottles, cans or any other type of liquid containers into Petco Park (with the exception of factory-sealed water bottles that are one (1) liter or less).
Guests are not permitted into the ballpark if they are intoxicated, nor can they exit with any alcoholic beverages.
ANIMALS/PETS
Service animals are welcomed at Petco Park. In keeping with U.S. ADA regulations, disabled guests may use either a dog or miniature horse that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. Animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.
On select promotional dates (such as Bark at the Park), a limited number of pets are permitted into certain areas of the ballpark. Exceptions will be made at the discretion and authorization of the San Diego Padres.
If you are interested in our Barkyard Suites, please visit https://www.mlb.com/padres/tickets/specials/barkyard for more information, including the Barkyard Code of Conduct.
When Gallagher Square is open to the public, the City of San Diego enforces the "leash law" as stated in San Diego Municipal Code §63.0102 Use of Public Parks and Beaches Regulated (b)(2).
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BABY CHANGING TABLE STATIONS
Baby changing tables are available in all men's, women's and family & all gender restrooms throughout Petco Park.
BAGS/BACKPACKS
For enhanced ballpark security and to expedite the entry process for all of our guests, Petco Park will prohibit bags with the exception for single compartment clear plastic bags not exceeding 12” X 6” X 12” and infant and medical bags. Clutches and purses no larger than 5” X 7”.
BALLPARK EVENTS (PETCO PARK EVENTS)
Petco Park is proud to host a variety of special events! For more information you can visit petcoparkevents.com or reach out to the Petco Park Events team by either phone call or email listed below:
- Call: 619.795.5025
- Email: events@padres.com
BALLPARK SECURITY COMMAND CENTER (24/7 SECURITY)
The Ballpark Security Command Center is located on the Service Level near the loading docks and monitors Petco Park on a 24-hour, 365-day basis.
BANNERS AND SIGNS
The San Diego Padres welcome and encourage fan support including homemade signs and banners. To ensure that these articles do not distract others, we ask that guests adhere to the following guidelines:
Banners not be placed in the direct sight line of the batter and/or hung in any area of the playing field or over seat backs, protective railings, infringe on the sight lines of other guests, obstruct any advertising signage or video ribbon boards, be larger than four (4) feet by eight (8) feet in size, or be commercial, political, or obscene in nature.
The Padres have sole discretion to permit or remove any sign or banner from the ballpark at any time.
BATTING PRACTICE TIMES*
| 1:10 p.m. Game Time | |
|---|---|
| 10:30 a.m. - 11:30 a.m. | Padres Batting Practice |
| 11:35 a.m. - 12:20 p.m. | Visiting Team Batting Practice |
| 3:40 p.m. Game Time | |
|---|---|
| 12:45 p.m. - 1:45 p.m. | Padres Batting Practice |
| 1:50 p.m. - 2:50 p.m. | Visiting Team Batting Practice |
| 4:15 p.m. Game Time | |
|---|---|
| 1:20 p.m. - 2:20 p.m. | Padres Batting Practice |
| 2:25 p.m. - 3:25 p.m. | Visiting Team Batting Practice |
| 5:40 p.m. Game Time | |
|---|---|
| 2:45 p.m. - 3:45 p.m. | Padres Batting Practice |
| 3:50 p.m. - 4:50 p.m. | Visiting Team Batting Practice |
| 6:40 p.m. Game Time | |
|---|---|
| 3:45 p.m. - 4:45 p.m. | Padres Batting Practice |
| 4:50 p.m. - 5:50 p.m. | Visiting Team Batting Practice |
* Please note: Batting practice is typically not held on Sundays. All batting practice times are subject to change without prior notice.
BEACH BALLS
Inflatable items (such as baseballs, bats, beach balls, dolls, etc.), frisbees, and other similar objects are prohibited inside Petco Park. Please refer to the Prohibited Items below for a complete listing of items not allowed in the ballpark.
BIKE PARKING
There are several bike racks located outside the perimeter of the ballpark where guests can park their bike.
BOTTLES/CANS/OUTSIDE BEVERAGES
Water bottles must be factory-sealed plastic bottled water that is still, clear and unflavored and under one (1) liter or less. In addition, one (1) liter reusable water bottles (no glass) are permitted and must be empty upon entry into the ballpark. Soft-sided single juice or milk containers or ADA required liquids in a sealed container are also permitted into Petco Park.
BOX OFFICE
The Main Box Office located on Park Blvd. at Petco Park is open on non-gamedays, Monday -Friday 10:00 AM – 5:00 PM, closed on Saturday and Sunday. On gamedays, the Box Office opens at 10:00 AM and remains open until the conclusion of the 6th inning. Hours are subject to change on holidays.
BUS SERVICE
Parking for private charter buses is extremely limited and must be requested at least 14 days prior to the game. Please contact your Sales Representative for more information.
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CAMERAS
Guests are welcome to bring non-professional still cameras and video cameras into Petco Park for their personal use provided the lenses are no longer than 6" long and do not have extra detachable lenses. Guests must avoid obstructing the views of others when using photography equipment. The San Diego Padres reserve the right to request that guests discontinue filming or taking photographs on ballpark property.
Please note that special events taking place at Petco Park may require different policies.
CASHLESS VENUE
Petco Park is a cashless venue. Credit cards, Padres Pay, Apple Pay, and other forms of digital payment will be accepted at all concession and retail locations.
Reverse ATMs are available to turn cash into pre-paid cards near sections 108, 135, 208, 303 and the Ticket Office Lobby. These cards can be used inside the ballpark or anywhere that accepts MasterCard.
All Padres contracted parking lots including Padres Parkade, Lexus Premier Lot, and Tailgate Lot will be cashless. Other parking garages/lots such as Hilton Bayfront & SD Convention Center are cashless as well.
CHEWING TOBACCO
The use of chewing tobacco or smokeless tobacco by guests is prohibited in Petco Park.
CHILDREN
Petco Park is happy to offer complimentary admission to children under 36 inches in height, accompanied by an adult with a valid ticket. Children must sit in the lap of an adult and are prohibited from occupying an additional seat.
COMPUTERS (LAPTOPS)
Laptop computers and tablets are permitted into Petco Park provided they comply with the bag policy.
CONCESSIONS
Petco Park offers a wide variety of food and drink options to enjoy at select events. All concessions are open for in-person pick-up. In-seat delivery is available for all Dugout Seats in sections 109, 111, 113, 112 & 110, and the entire Terrace Level.
Through our contact page and the MLB Ballpark App, please explore our Food and Beverage Finder in our chatbot. Here, you can look for different food offerings that are closest to your section!
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FAMILY & ALL GENDER RESTROOMS
For the convenience of our guests, several family and all family restrooms have been designated guests. Family and all gender restrooms are located in Petco Park at Sections 109, 202, 219, 310, and 311.
FIREWORKS
As the San Diego Padres take the field before first pitch and after a Padres home run, fireworks are fired along with a foghorn from the scoreboard. We also have a full-length fireworks display following some games.
During other events at Petco Park, there may be additional firework displays scheduled. Please see the Petco Park Events website for a full schedule of events please visit https://petcoparkevents.com/events/
FOOD AND BEVERAGE POLICIES
The San Diego Padres permit guests to bring food into Petco Park intended for individual consumption (not for groups of individuals) and should be consumed in one’s seat. Outside food cannot be brought into any ballpark restaurant, club lounge, or suite. Guests must also adhere to the following:
All food items should be wrapped, bagged, or left inside a container to avoid spillage.
Food that might be thrown as a projectile must be sliced or sectioned (i.e., oranges, apples, and other fruits).
Food containers must be soft-sided and comply with Petco Park bag policies.
Guests are allowed to bring one factory-sealed plastic bottled water that is still, clear, and unflavored and that is one (1) liter (32 ounces) or less, and soft-sided single juice or milk containers or ADA required liquids in a sealed container.
One (1) liter reusable water bottles (no glass) are permitted and must be empty upon entry into the ballpark.
California liquor regulations prohibit guests from bringing alcoholic beverages into Petco Park. Security officers at every gate will inspect packages, bags, and purses to prevent guests from bringing bottles, cans, or any other type of liquid containers of alcohol into Petco Park.
FOUL BALLS/HOME RUN BALLS
Guests are welcome to keep any foul ball or home run ball hit into the stands. At no time should a foul ball or home run ball be thrown back onto the playing field. Guests throwing any object onto the playing field or interfering with a ball in play are subject to removal from Petco Park. Guests should stay alert at all times for bats and balls that could land in the seating areas.
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HOSPITALITY SPACES
Hospitality Spaces at Petco Park are ideal for company picnics, employee events, or perfect for entertaining friends and family. Spaces range in size from 30 to 600 and allow your group to enjoy the game from unique locations within the ballpark. The Padres provide a turn-key experience so all you have to do is enjoy the game and ballpark experience!
For more information, please visit www.padres.com/groups, or contact the Group Sales Department at 619.795.5010, or email groups@padres.com.
SRO Tickets: Hospitality Spaces are great for groups to mix and mingle and provide a lively social environment. These areas have limited seating available, and tickets do not guarantee a seat. All seating is available on a first come, first served basis and guests are not able to save seats. If you have any questions or accessibility needs, please contact your Sales Representative at least 48 hours prior to the game.
HOUSEKEEPING
The San Diego Padres are proud to partner with ARAMARK for all housekeeping needs. If you are in need of housekeeping assistance, please find a staff member near you or text the fan text line at (619) 279-5881.
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INTERNET/WIFI
Complimentary Wi-Fi service is available throughout the ballpark to guests when connecting to PadresWiFi.
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NATIONAL ANTHEMS & GOD BLESS AMERICA
To submit a National Anthem audition request, please email jnaire@padres.com with a submission via YouTube Link or audio file of yourself and/or group singing the anthem and a brief description. Your submission must follow these guidelines:
If singing, it must be a cappella without any instrumental accompaniment
Traditional Rendition – no changes to the words, or cadence
Must be 1:20 (80 seconds) or less with no reverb (echo) with clear sound
NOISE-MAKING DEVICES
Musical instruments or any type of noise-making device are prohibited from being brought into Petco Park. Any exceptions will be at the discretion and authorization of the San Diego Padres.
NURSING LOUNGE
The San Diego Padres are proud to present the Sharp Mary Birch Nursing Lounge! This space is located in Terrace Suite 32 for all Padres Baseball games.
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SCOREBOARD SURPRISES
Personalized birthday and other celebratory messages, called "Scoreboard Surprises", can be displayed at Petco Park for a $100.00 donation to the Padres Foundation. The messages are displayed at the game of your choice.
Messages must be submitted at least 24 hours in advance (48 hours on the weekends) and are available on a first come, first served basis.
Scoreboard Surprises should be submitted here.
SEASON TICKET MEMBERSHIPS
Current Season Ticket Members receive discounts on additional single-game tickets when purchased through their online Account Manager or the Membership Services team. Additionally, Members can contact our Membership Services team directly for more information on suite, hospitality space, and group ticket options.
- Online: padres.com/myaccount
- By Phone: 619.795.5020
- E-mail: membershipservices@padres.com
SEASON TICKETS MEMBER TEXT LINE
Season Ticket Members can text 619.795.5020 for in-game assistance regarding their Membership from gates opening until the top of the 7th inning.
SEGWAYS
Segways are prohibited at Petco Park.
SENSORY BAGS
We are proud to partner with KultureCity and offer sensory bags at our Guest Service Center locations at 108, 131, 303 and Gallagher Square. Our sensory bags include noise-cancelling headphones, fidget toys, a feeling thermometer, and wristbands for parents to write their phone number on. Identification will be required when checking out a bag.
We also highly encourage all guests to check out our Sensory Activation Vehicle located in Park Blvd Plaza. This space serves as a sound-proof quiet space that includes our sensory bags and other sensory friendly activities.
Before coming to a Padres game, be sure to review our Sensory Map as well as our Sensory Story.
SHUTTLE SERVICE
Complimentary shuttle service is available for guests. The shuttles provide transportation between the Padres Parkade, Tailgate Park, the MTS Garage and Petco Park. The shuttle service is available two (2) hours prior to the start of a scheduled game and continues for approximately one-half (1/2) hour following the conclusion of the game. Guests upon arrival may also text “requesting a shuttle and location” to 619.279.5881. Guests wishing to utilize this service following the game should report to Park Boulevard and Imperial Avenue as a designated shuttle pickup.
Our guests’ patience is requested. Service will be provided in the order that the calls are received.
SMOKING POLICY
Petco Park is a smoke-free facility. This includes vaping/e-cigarettes.
SOLICITATION & DISTRIBUTION OF LITERATURE:
Guests are prohibited from distributing banners, booklets, business cards, circulars, commercial advertising, flyers, folders, handbills, leaflets, notices, pamphlets, posters, stickers, or anything with written, printed, and/or painted materials, without advance written permission from the San Diego Padres.
SRO TICKET POLICY
Tickets sold in Gallagher Square (Park at the Park) provided fans access to Standing Room Only areas around the ballpark. This also includes public areas like the newly renovated Budweiser Loft, Craft Pier as well as drink rails around the seating bowl and access is available on a first come basis for fans to enjoy. These areas subject to availability and have set capacities that cannot be exceeded.
Please see our SRO Policy for our Hospitality Spaces listed in the Hospitality section above.
STROLLERS, WHEELCHAIRS, WALKERS & WAGONS
Petco Park welcomes guests with strollers, wheelchairs, walkers & wagons. However, their use must not limit guest movement or block aisles. Wheelchairs and strollers may be checked at the Guest Services Centers located in Sections 108, 131, 303 or Gallagher Square.
SUITES
The San Diego Padres offer a variety of suites on all levels of the ballpark and in the historic Western Metal Building
For more information about suites, as well as all inclusive group spaces, visit Padres.com/Suites or contact the Group Sales Department by calling 619.795.5060 or emailing suites@padres.com.
SUN/SHADE
Seating at Petco Park includes seats in full sun, in full shade, as well as partial sun/partial shade. Reference this Sun/Shade Seating Map when selecting your seats to choose the best seat for you.
SWINGIN’ FRIAR
“The Swinging Friar” is the official mascot of the San Diego Padres. This fun-loving character pre-dates the Major League Padres, first serving as the mascot for the Pacific Coast League Padres. He was chosen as the mascot in 1961 and has become a Padres fixture. If you wish to book the Swinging Friar for an event please go to https://www.mlb.com/padres/forms/padres-padsquad-friar-request.
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UMBRELLAS
Small, collapsible umbrellas are allowed in Petco Park. Any umbrella that blocks sightlines or becomes a nuisance for any reason to other guests is not permitted. Padres reserve the right to ask guests to lower their umbrellas for the enjoyment of all guests in attendance.
Please note: Policy is subject to change for non-baseball events held at the ballpark.