Get your questions answered about Petco Park.

AED - (AUTOMATED EXTERNAL DEFIBRILLATOR)

AED units are located throughout the ballpark. They can be used by anyone during an emergency.

ADVANCE TICKET PURCHASES

Guests can purchase tickets to upcoming San Diego Padres home games in a number of ways:

• By Telephone: 619-795-5555
• Internet: padres.com
• In Person: Petco Park Box Office, 100 Park Boulevard, San Diego, CA 92101

At this time, the Padres offices, Padres Season Ticket Member Lobby, Advance Ticket Office Windows and '47 Brand Team Store are closed and most employees are working remotely. Padres ticket representatives remain available by contacting [email protected] or 619.795.5555. Ticket holders can also contact their account specialist directly. For Padres Members, the Membership Services Team is available by phone or text (619.795.5020) and by email ([email protected]). We appreciate your patience during this time and will get back to you as quickly as possible. We will also communicate to the public when our offices re-open.

Petco Park Tours will be closed until at least May 12. Check back for more information on when tours will resume and how to purchase tickets. If you have already purchased a tour between now and May 11, we will contact you. If you have any questions, you may contact [email protected].

Tickets for The Stadium Tour featuring Def Leppard and Motley Crue with Poison and Joan Jett & The Blackhearts on Thursday, July 23, 2020 are available online only at padres.com/stadiumtour.

Tickets for The Hella Mega Tour with Green Day, Fallout Boy, and Weezer on Friday, July 24, 2020 are available online only at padres.com/hellamega.

Tickets for concerts in Gallagher Square on the Sycuan Stage are available online only at padres.com/concerts.

AISLE POLICY

As a courtesy to others, guests are asked to refrain from walking in select aisles during player at-bats from the top of the second inning until the conclusion of the game. Select Guest Services Representatives are provided with handheld signs to remind guests to observe this policy.

ALCOHOL

Guests who consume alcohol are expected to do so in a responsible manner and abide by these guidelines.

California liquor regulations prohibit guests from bringing alcoholic beverages into Petco Park. Security officers at every gate will inspect packages, bags and purses to prevent guests from bringing bottles, cans or any other type of liquid containers into Petco Park (with the exception of factory-sealed water bottles that are one (1) liter or less).

No person may enter Petco Park who is obviously intoxicated.

Guests cannot exit the premises with alcoholic beverages of any kind.

ANIMALS/PETS

Service animals are welcomed at Petco Park. In keeping with U.S. ADA regulations, disabled guests may use either a dog or miniature horse that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. As such, animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.

On select promotional dates (such as Dog Days of Summer), a limited number of pets are permitted into certain areas of the ballpark. Exceptions will be made at the discretion and authorization of the San Diego Padres.

When Gallagher Square is open to the public, the City of San Diego enforces the "leash law" as stated in San Diego Municipal Code §63.0102 Use of Public Parks and Beaches Regulated (b)(2).

ATMS

Four (4) San Diego County Credit Union ATMs are located at Petco Park. Outside the ballpark near the Home Plate and Gaslamp Gates, as well as inside the facility near sections 105 and 301.

BABY CHANGING TABLE STATIONS

Baby changing tables are available in all men's and women's restrooms throughout Petco Park.

BAGS/BACKPACKS

All soft-sided containers and bags that measure sixteen (16) inches by sixteen (16) inches by eight (8) inches or smaller are permitted into Petco Park. All bags and containers are subject to search by security prior to entering the ballpark. Hard-sided coolers, bags, backpacks with metal frames, or items that exceed 16" x 16" x 8" limitations are not permitted into Petco Park.

BALLPARK EVENTS (PETCO PARK EVENTS)

The ballpark is an ideal location for a variety of special events. To host an event at the ballpark, please call the Petco Park Events Department at (619) 795-5025 or email [email protected]. Interested parties may also visit the Petco Park Events website at petcoparkevents.com for additional information.

BALLPARK SECURITY COMMAND CENTER (24/7 SECURITY)

The Ballpark Security Command Center is located on the Service Level near the loading docks and monitors Petco Park on a 24-hour, 365 day basis.

BANNERS AND SIGNS

The San Diego Padres welcome and encourage fan support including homemade signs and banners. To ensure that these articles do not distract others, we ask that guests adhere to the following guidelines:

The San Diego Padres request that banners not be placed in the direct sight line of the batter and/or hung in any area of the playing field or over seat backs, protective railings, infringe on the sight lines of other guests, obstruct any advertising signage or video ribbon boards, be larger than four (4) feet by eight (8) feet in size, or be commercial, political, or obscene in nature.

The Padres have sole discretion to permit or remove any sign or banner from the ballpark at any time.

BATTING PRACTICE TIMES*

* Please note: Batting practice is typically not held on Sundays. All batting practice times are subject to change without prior notice.

BEACH BALLS

Inflatable items (such as baseballs, bats, beach balls, dolls, etc.), Frisbees, and other similar objects are prohibited inside Petco Park. Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

BIKE PARKING

Bicycle stands are available for use during all ballpark events by guests and Team Members outside the Home Plate, Park Boulevard, Gaslamp, Downtown and Balboa Gates.

BOTTLES/CANS/OUTSIDE BEVERAGES

Factory-sealed plastic bottled water that is still, clear and unflavored and that is one (1) liter or less, and soft-sided single juice or milk containers or ADA required liquids in a sealed container are permitted into Petco Park. Guests with disabilities may bring factory-sealed plastic or paper containers that contain liquids required for medical reasons into the ballpark.

BUS SERVICE

The drop-off location for private charter buses is located at the west side of 14th Street, between K Street and Imperial Avenue, immediately east of Tailgate Lot. Reservations are not required and there is no cost for bus parking in this location.

Regularly Scheduled Bus Service

Many convenient bus routes serve Petco Park, including Routes 12 & 901 which stop right at the ballpark's front door at Park Boulevard and 10th Avenue. Routes 4, 12, 901, & 929 also stop at the 12th and Imperial Transit Center, just two blocks away. Routes 3 and 5 stop along Market Street, just a short walk to the ballpark. Visit sdmts.com or call (619) 233-3004 for schedules and details.

CAMERAS

Guests are welcome to bring non-professional still cameras and video cameras into Petco Park for their personal use provided the lenses are no longer than 6" long. Guests must avoid obstructing the views of others when using photography equipment. The San Diego Padres reserve the right to request that guests discontinue filming or taking photographs on ballpark property.

Please note that special events taking place at Petco Park may require different policies.

CHEWING TOBACCO

The use of chewing tobacco or smokeless tobacco by guests is prohibited in Petco Park.

CHILDREN

Petco Park offers complimentary admission to children under thirty-six (36) inches in height, provided they are accompanied by an adult with a valid ticket. These children must sit in the lap of the accompanying adult and not occupy an additional seat.

COMPADRES FAN REWARDS

Compadres Fan Rewards is the official loyalty program of the San Diego Padres where you get rewarded for things you do every day as a fan. Compadres Fan Rewards participants receive points for certain behaviors (digital tickets, PadresPay purchases, playing games, attending events, mobile check-in, etc.) that can be used towards unique items and experiences. Points are viewed, managed, and redeemed through the online portal accessed through logging into your account. Sign up for the free program today. Sign your child up for Compadres Kids too. Compadres booths can be located in Section 109 and Section 131.

COMPUTERS (LAPTOPS)

Laptop computers and tablets are generally allowed into Petco Park.

CONCESSIONS

Petco Park offers a unique assortment of concession and dining opportunities. Concession guides can be accessed in the MLB Ballpark app under Food Guide.

CREDIT CARD POLICIES

Mastercard, Visa, and American Express are accepted at most ticketing, food and retail locations throughout Petco Park.

Credit cards are also accepted for in-seat service.

Credit cards are the only accepted form of payment in private and group suites. Payment is due upon conclusion of the event.

ELECTRIC OUTLETS (ADA POWER STATIONS)

Electrical outlets for recharging wheelchairs and other necessary equipment are located in many seating areas designated for guests with disabilities. Guests can call (619) 795-5555 to request this option when purchasing tickets.

EMPLOYMENT

Employment information with the San Diego Padres and Petco Park is available on the Padres website at padres.com.

Should an individual wish to obtain information regarding employment opportunities with a Petco Park contracted service partner, please direct to the appropriate telephone number below:

Ace Parking - (619) 231-9501
ARAMARK - (619) 795-5730
Elite Show Services - (619) 574-1589
Sportservice - (619) 795-5877

EXIT/RE-ENTRY

Guests wishing to leave Petco Park but planning to return during the same game must have their ticket and hand stamped by security prior to exiting. Only guests with both a stamped valid ticket stub and a stamped hand will be granted ballpark re-entry.

FAMILY RESTROOMS

For the convenience of our guests, several family restrooms have been designated for families or guests with disabilities requiring private accommodations or additional assistance. Family restrooms are located in Petco Park at Sections 109, 202, 219, 310, and 311.

FIRST RESPONDERS

San Diego's First Responders receive special pricing on Padres tickets. Thanks to our partnership with GovX, first responders and their families receive 50% off tickets for all Friday games and 25% off tickets to all other games, all-season long at padres.com/firstresponder.

Tickets for First Responders and their families are available online through verification by GovX.com or at the Padres Advance Ticket Windows at Petco Park. Subject to availability. Excludes Opening Day, Lexus Home Plate Club, and any other all-inclusive seating areas.

FOOD AND BEVERAGE POLICIES

The San Diego Padres permit guests to bring food into Petco Park for individual consumption (but not for large groups of individuals) as long as the items are consumed in the general seating or designated picnic areas. Outside food cannot be brought into any restaurant, club lounge, or suite. Guests must also adhere to the following:

All food items should be wrapped, bagged, or left inside a container to avoid spillage.

Food that might be thrown as a projectile must be sliced or sectioned (i.e., oranges, apples and other fruits).

Food containers must be soft-sided and small enough to fit under the guest's seat. All bottles, cans, thermoses, jugs and containers that are larger than sixteen (16) inches by sixteen (16) inches by eight (8) inches are prohibited inside Petco Park.

Factory-sealed plastic bottled water that is still, clear and unflavored and that is one (1) liter or less are permitted into Petco Park. Guests may also bring empty, sport-type water bottles and fill them at any water fountain throughout the ballpark.*

Factory-sealed plastic bottled water that is still, clear and unflavored and that is one (1) liter or less are permitted into Petco Park.

FOUL BALLS/HOME RUN BALLS

Guests are welcome to keep any foul ball or home run ball hit into the stands. At no time should a foul ball or home run ball be thrown back onto the playing field. Guests throwing any object onto the playing field or interfering with a ball in play are subject to removal from Petco Park. Guests should stay alert at all times for bats and balls that could land in the seating areas. Should guests wish to reduce their risk, the San Diego Padres will exchange a ticket for another on the Upper Concourse (subject to availability) or refund the ticket price prior to the first pitch. Guest Services Representatives should always check on a guest who attempts to catch a foul ball. Ticket holders assume all risks and dangers, incidental to the game of baseball, whether occurring prior to, during or subsequent to the actual playing of the game.

GATE TIMES

Gallagher Square opens two and a half hours prior to game time via the Gaslamp and East Village Gates. All other ballpark entries open 90 minutes prior to game time. All ballpark entries are fully accessible.

All gate times are subject to change for special events, including Opening Day, as well as post-season play.

Season Tickets Members have special pre-game access to batting practice (30 minutes prior to public gates) via the Park Blvd. Gate and Home Plate Gate. Lexus Home Plate Club Tickets Holders can also access the ballpark and select Lexus Home Plate Club amenities two (2) hours prior to game time via the Media/VIP Gate.

GO GREEN INITIATIVE

The Padres Green Initiative sets a standard for sustainable practices at Petco Park. The goal is to reduce waste by recycling at least 80% of collected trash. Below is a list of the recycling programs already in place at Petco Park:

• Commingled recyclables (paper, glass, aluminum, plastic)
• Cardboard
• Construction Debris
• Green waste (grass clippings from the playing field)
• Wood pallets
• Cooking oil
• Plastic bags
• Food waste (pre-consumer)
• Light bulbs / ballasts / batteries
• eWaste (computers/electronics)
• Wire hangers
• Uniform recycling
• Styrofoam
• Writing Utensils

RECYCLE IN BLUE BINS

• Advertisements, Coupons and Ticket Stubs
• Aluminum Bottles and Cans
• Cardboard (un-soiled)
• Cardboard Drink Trays (un-soiled)
• Cotton Candy Buckets
• Coffee Cups
• Coffee Creamer Packs (plastic)
• Glass Bottles and Jars
• Napkins (un-soiled)
• Newspapers
• Paper (un-soiled, non-food service items)
• Plastic Cups
• Plastic Lids (soda, coffee)
• Plastic Plates and Bowls (un-soiled)
• Plastic Utensils
• Plastic Ice Cream Cups and Containers
• Plastic Bottles and Jars

TRASH FOR BROWN BINS

• Chip Bags
• Condiment Packets
• Cracker Jack Packaging
• Hot Dog, Pretzel, and Churro Wrappers (Biodegradable and printed with soy ink)
• Hot Dog Wrappers
• Napkins (soiled)
• Paper Soda Cups (wax lined)
• Peanut Packaging
• Paper Plates and Food Trays (soiled)
• Snow Cone Containers
• Straws
• Sugar Packets
• Tea Packets

GRATUITIES/TIPS

Great service is always complimentary at Petco Park. Guests can demonstrate their appreciation for Team Members by emailing [email protected] so that they may be recognized. Guests can also mail written comments to: Director, Guest Services 100 Park Blvd, San Diego, CA 92101

GROUP SPACES

Group Spaces at Petco Park are ideal for company picnics, employee events, or perfect for entertaining friends and family. Spaces range in size and allow your group to enjoy the game from unique locations within the ballpark. The Padres provide a turn-key experience so all you have to do is enjoy the game and ballpark experience! Most spaces include food and beverage packages.

Group benefits include ticket discounts, no per-ticket surcharge, seats together, dedicated service representative, early access to events, and a Petco Park welcome message.

For further information, please call the Group Sales Department at (619) 795-5010 or email [email protected].

GUEST CODE OF CONDUCT

The San Diego Padres and its contracted service partners are committed to ensuring a safe, comfortable and enjoyable ballpark experience for all guests. Team Members will be proactive to ensure the following:

The progress of the game or event is not disrupted by guests' actions or by unauthorized persons accessing the playing field or restricted areas.

Inappropriate or indecent clothing does not detract from the guest experience.

Guests and Team Members can enjoy the ballpark experience and workplace free from foul or abusive language or obscene gestures and inconsiderate, vulgar, or otherwise inappropriate behavior toward Team Members and/or other guests.

Guests refrain from displays of affection inappropriate in a public family setting.

Intervention with an impaired or intoxicated guest is handled in a prompt and safe manner.

Guests present their tickets when requested and sit only in their ticketed locations.

The San Diego Padres maintain a zero tolerance policy regarding any guest who violates the Guest Code of Conduct. All guests must comply with the Guest Code of Conduct. Any guest who does not will be subject to immediate ejection without refund and revocation of season tickets and/or future ticket privileges.

GUEST FEEDBACK

The San Diego Padres are always interested in getting feedback. Please email [email protected] with any feedback you may have. Thank you!

GUEST INTERFERENCE

In the interest of player and guest safety, the San Diego Padres maintain a zero tolerance regarding guest interference with a ball in play, disruption of an event, or interference with a VIP. Failure to comply with this policy will result in immediate removal from Petco Park.

GUEST SERVICES CENTERS

Guests needing assistance should approach an event staff member or stop by a Guest Services Center located outside the Home Plate Gate on Park Boulevard, near Sections 108, 208, 303 or at Gallagher Square in Left Field. The Guest Services Centers offer a number of services including Assistive Listening Devices, Ballpark Information, Designated Driver Program, San Diego and Neighboring Communities Information, Lost & Found Items, Sensory Bags, Stroller/Wheelchair Drop-Off and Storage.

GUESTS WITH ACCESSIBLE NEEDS

The San Diego Padres are committed to creating an inclusive and safe environment for all of our guests. Please refer to our accessibility guide for all of our services provided.

Accessible Parking

All parking lots and structures designed by the San Diego Padres and ACE Parking for Petco Park provide accessible parking spaces, at the current parking rate, for guests with accessible needs.

Accessible Seating

The San Diego Padres have designated seats in Petco Park specifically for guests with disabilities in each of the following categories: Wheelchair accessible, Semi-Ambulatory and Transfer seats. In most cases, accompanying companion seats are available.

• Wheelchair spaces are available for guests with disabilities who utilize a wheelchair
• Semi-Ambulatory seats are available for guests with disabilities who require additional leg room beyond the minimum of twenty four (24) inches traditional ballpark seating provides
• Transfer seats are available for guests with disabilities who require an armless aisle seat

Assistive Listening Devices (ALDs)

The Padres are pleased to offer complimentary Assistive Listening Devices (ALDs) to guests with hearing difficulties. ALDs can be obtained at the Guest Service Centers located on the Field Level (Main Concourse) adjacent to Section 108. Identification will be required and held to reserve a device. Identification will be returned once the ALD is returned.

Closed Captioning Devices

The Padres are pleased to offer closed captioning of the public address announcements here at Petco Park. The closed-captioning transcript can be viewed using the complimentary MLB Ballpark* app, which is accessible on any smartphone or web-enabled device.

*To download the 'MLB Ballpark' app:

• Search for the 'MLB Ballpark' app in the App Store on your smartphone or web-enabled device
• Install 'MLB Ballpark'
• Open 'MLB Ballpark' and select Petco Park
• Scroll down on the main page and select 'Closed Caption'

Courtesy Shuttles

Complimentary shuttle service is available for guests with disabilities. The shuttles provide transportation between the Padres Parkade, Tailgate Park, the MTS Garage and Petco Park. The shuttle service is available two (2) hours prior to the start of a scheduled game and continues for approximately one-half (1/2) hour following the conclusion of the game. Guests upon arrival may also text SD (space) "requesting a shuttle and location" to 69050. Guests wishing to utilize this service following the game should report to the Street Level Guest Services Center as a designated shuttle pickup. Our guests' patience is requested. Service will be provided in the order that the calls are received.

Electrical Outlets (ADA Power Stations)

Electrical outlets for recharging wheelchairs and other necessary equipment are located in many seating areas designated for guests with disabilities. Please call (619) 795-5181 to request this option when purchasing tickets.

Elevators

Guests with disabilities have priority on all public elevators at Petco Park. Guests with disabilities can utilize a number of elevators located throughout Petco Park. Elevators to access various ballpark levels are located near Sections 111, 114, 117, 137, 201, 217, 226, 235, 300, 311, 317, 314, 328, inside the Western Metal Supply Co. Building, as well as at the Gaslamp, East Village, Park Boulevard and Home Plate Gates.

Emergency Evacuations

Petco Park Team Members have been trained in evacuation procedures. Should an emergency evacuation situation occur, emergency information will be displayed on the video board as well as announced on the assistive listening devices and the public address system.

Family Restrooms

Family restrooms are designated for families and guests with disabilities who require private accommodations or additional assistance. Family restrooms are located in Petco Park at Sections 109, 202, 219, 310 and 311.

First Aid

First Aid Stations are located at Sections 108, between 129 and 131 in the Padres Power Alley. Trained medical personnel are on duty for all events to assist guests and Team Members as necessary.

Guest Services Centers

Guests needing assistance should approach an event staff member or stop by a Guest Services Center located outside the Home Plate Gate, near Sections 108 or 303, or at the Concierge Desk adjacent to Section 208. The Guest Services Centers offer a number of services including Assistive Listening Devices (Section 108 only), Ballpark Information, Birthday Buttons, Designated Driver Program, San Diego and Neighboring Communities Information, San Diego Padres and Petco Park Publications, Lost & Found Items, Lost Children/Adults, Loaner Wheelchairs, Sensory Bags, Stroller/Wheelchair Drop-Off and Storage.

Service Animals

Service animals are welcomed at Petco Park. In keeping with U.S. ADA regulations, disabled guests may use either a dog or miniature horse that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. As such, animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.

Wheelchairs (Loaner/Escort)

Wheelchairs are available for guests' temporary use at the Guest Services Center located on the Street Level near the Home Plate Gate, Field Level (Main Concourse) adjacent to Section 108 and the Upper Level near Section 303. Identification will be required when a wheelchair is checked out. Identification will be returned once the wheelchair is returned. Wheelchair storage is available at Guest Services Centers at Section 108, 208, and 303. Wheelchair escorts to and from seats are available upon request.

Wheelchair Lifts

Wheelchair Lifts are located throughout the ballpark to assist guests in accessing specific locations.

HOUSEKEEPING

ARAMARK manages all janitorial services at Petco Park ensuring that Petco Park is cleanly maintained for all guests. ARAMARK Team Members are available during ballpark events to remove spills, clean and restock restrooms and address any other janitorial issue that may arise. The ARAMARK office at Petco Park can be contacted at (619) 795-5730.

INTERNET/WIFI

Complimentary Wi-Fi service is available throughout the ballpark to guests that have a web enabled device.

LASER POINTERS

Laser pointers are not permitted inside Petco Park. Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

LEXUS HOME PLATE CLUB

The Lexus Home Plate Club encompasses the Lexus Home Plate Restaurant and the Lexus Home Plate Lounge. This private area is for Lexus Home Plate Season Ticket Holders only and offers an exclusive dining experience and a full bar. Advance reservations are not offered at this location.

Lexus Home Plate Club Ticket Holders can have early entry access to the ballpark and select Lexus Home Plate Club amenities two (2) hours prior to game time via the VIP/ Media Gate.

LOST AND FOUND

Misplaced articles may be turned in at the Main Guest Services Center on the Field Level (Main Concourse) adjacent to Section 108. Lost articles will be cataloged and held for thirty (30) days. Items not claimed after thirty (30) days are disposed of or donated to charity. Guests needing assistance in retrieving lost items during non-game hours should e-mail [email protected].

Guest who have a claim number for their lost item can pick up the item at the Ticket Office Lobby, located at the intersection of Park Blvd. and Imperial Ave. behind glass doors underneath the silver letters "Ticket Office" during our hours of operation to retrieve your item (please bring a valid ID):

• Non-game days hours: 9:00 am - 5:00 pm
• Home game day hours:
  • 12:40 pm game (weekday): 9:00 am - 5:00 pm
  • 1:10 pm game (weekend): 10:00 am - 2:00 pm
  • 5:40 pm game (weekend): 12:30 pm - 6:30 pm
  • 6:10 pm game (weekday): 9:00 am - 7:00 pm

LOST CHILDREN/ADULT GUESTS

If a guest has become separated from his or her party, individuals looking for the lost guest should be escorted directly to the Main Guest Services Center on the Field Level (Main Concourse) adjacent to Section 108.

All Guest Services Centers offer seat locators for children. These locators identify the seat location and are helpful should a child become separated from his or her party.

MEDIA/VIP ENTRY

The Media/VIP Entry, located on the southeast side of Petco Park near the Home Plate Gate, is the primary entrance for working media entering Petco Park. The Media/VIP Entry opens approximately four (4) hours prior to the start of each game.

NATIONAL ANTHEMS & GOD BLESS AMERICA

Guests interested in performing the National Anthem or God Bless America should call the National Anthem Information Line at (619) 795-5019.

NOISE-MAKING DEVICES

Musical instruments or any type of noise-making device are prohibited from being brought into Petco Park. Any exceptions will be at the discretion and authorization of the San Diego Padres. Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

NURSING MOTHERS

Nursing mothers are welcome at Petco Park. The Padres and Sharp Mary Birch Hospital for Women & Newborns are now offering moms a relaxing and private Nursing Lounge on the Terrace Level in Suite 32.

PADRES '47 BRAND TEAM STORE

The Padres '47 Brand Team Store is located on the Street Level of the Western Metal Supply Co. Building and offers official San Diego Padres merchandise for purchase.

Operating Hours:

Non-game Days: Open to the general public from 10:00 a.m. to 7:00 p.m. Monday through Saturday, and 11:00 am to 5:00 p.m. on Sundays. Guests may call (619) 795-5910 with merchandise questions.

PAGING

The public address system is not intended for paging guests. In the event of a medical emergency or other special circumstances, consideration will be given to providing a general page solely at the discretion of the San Diego Padres.

PARKING

The San Diego Padres, in partnership with Ace Parking, offer a broad range of parking options at a variety of price levels and locations. Guests have a choice when it comes to the price and location of parking. More than 27,000 parking spaces are located near the ballpark in the downtown area. Of those spaces, 8,000 have been designated specifically for Petco Park guests at prices ranging from $10.00 to $35.00 depending on proximity to the ballpark. Padres Preferred parking, located directly adjacent to Petco Park, can be purchased in advance at padres.com or by calling (619) 795-5555. Season Ticket Members have the opportunity to purchase discounted parking passes to match their game plan. The San Diego Padres continue to encourage Season Ticket Members to take advantage of this option. Pre-paid parking is also offered to individual game ticket buyers online and the Petco Park box office.

Guests driving to the ballpark should plan on arriving early and should choose a parking location based on the direction they will be heading after the game, whether to the north, south or east. For large attendance games, guests are urged to utilize public transportation, or to park in Harbor Drive parking facilities or the Horton Plaza garage.

On non-conflicting event days and nights, an additional 5,000 FREE parking spaces are available at Qualcomm Stadium, with direct trolley service to Petco Park. Guests can follow Tweets from the San Diego Padres regarding parking lot status and overflow locations (@PadresTraffic).

The San Diego Padres cannot dictate prices set by private garages/lots, or prices controlled by other parking enterprises.

FOR TRANSPORTATION ON LARGE ATTENDANCE DAYS: Fans are urged to utilize public transportation and Trolley Park & Ride locations (including Qualcomm Stadium). While available, fans can pre-purchase parking permits for Padres controlled and off-site lots on padres.com/transportation. Those who choose to drive are strongly encouraged to park in Harbor Drive parking facilities (at Convention Center) or to park in outer-lying areas-such as Horton Plaza-and walk into the ballpark area. For the latest maps and information, please refer to padres.com/transportation.

For the latest maps and information, please refer to the "Getting to Petco Park" section.

PETS/ANIMALS

Service animals are welcomed at Petco Park. In keeping with U.S. ADA regulations, disabled guests may use either a dog or miniature horse that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. As such, animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.

On select promotional dates (such as Dog Days of Summer), a limited number of pets are permitted into certain areas of the ballpark. Exceptions will be made at the discretion and authorization of the San Diego Padres.

When Gallagher Square is open to the public, the City of San Diego enforces the "leash law" as stated in San Diego Municipal Code §63.0102 Use of Public Parks and Beaches Regulated (b)(2).

PICNIC HILL

Located inside Gallagher Square (with limited views of the playing field), Picnic Hill serves as a location for guests to relax and picnic while enjoying ballpark events. During Padres games and major functions, a game ticket is required to be in this area.

POSTPONED GAMES

The right to delay the start of a game rests with the home club. Once both team managers meet with the umpires and exchange lineup cards, the right to determine whether the game will be interrupted or terminated is at the discretion of the Umpire-in-Chief. Under the provisions of the Official Playing Rules, the Umpire-in- Chief shall have sole and unquestioned authority to determine whether and when play will be halted during a game; when play will be resumed; and whether and when a game will be terminated due to bad weather or unsafe playing conditions. Even with inclement weather, the San Diego Padres will make every effort to play all scheduled games.

In the event of a postponed or cancelled event, guests will be advised to check the San Diego Padres website at padres.com, local newspapers, or Padres media affiliates for updates.

PRE-GAME PARTICIPANTS - ENTRY

Pre-Game participants enter through the Media/VIP Entry located near the Home Plate Gate. Upon arrival, participants should check in with the appropriate credentials.

RAIN DELAY

Even with inclement weather, the San Diego Padres will make every effort to play all scheduled games.

RESTROOMS

Restrooms are conveniently located throughout Petco Park

Family restrooms are designated for families and guests with disabilities who require private accommodations or additional assistance. Family restrooms are located in Petco Park at Sections 109, 202, 219, 310, and 311.

RETIRED NUMBERS

The San Diego Padres have retired six (6) numbers to date: Steve Garvey's No. 6, Tony Gwynn's No. 19, Dave Winfield's No. 31, Randy Jones' No. 35, Jackie Robinson's No. 42, which was retired in 1997 by Major League Baseball, and Trevor Hoffman's No. 51. In addition to the retired numbers appearing on the Upper Deck façade behind Home Plate, the initials of RAK, honoring long-time owner Ray Kroc, and the "star" recognizing the efforts of long-time broadcaster Jerry Coleman, celebrating his trademark "Hang A Star!" are displayed in front of the Press Box on the Terrace Club.

RIDE SHARE SERVICES - LYFT, UBER, & TAXI

A designated ride-share loading zone is located on Park Boulevard adjacent to the Convention Center (near intersection with Harbor Drive). General pedestrian loading/unloading zones (white curb) are located in multiple locations outside Petco Park, including 10th Avenue between K Street and Park Boulevard, and 6th Avenue between J Street and Island Avenue.

SCOREBOARD SURPRISES

Personalized birthday and other celebratory messages, called "Scoreboard Surprises", can be displayed at Petco Park for a $100.00 donation to the Padres Foundation. The messages are displayed at the game of your choice.

Messages must be submitted at least 24 hours in advance (48 hours on the weekends) and are available on a first come, first served basis.

TICKETS

Guests can purchase tickets to upcoming San Diego Padres home games in a number of ways:

• By Telephone: 619-795-5555
• Internet: padres.com
• In Person: Petco Park Box Office, 100 Park Boulevard, San Diego, CA 92101

At this time, the Padres offices, Padres Season Ticket Member Lobby, Advance Ticket Office Windows and '47 Brand Team Store are closed and most employees are working remotely. Padres ticket representatives remain available by contacting [email protected] or 619.795.5555. Ticket holders can also contact their account specialist directly. For Padres Members, the Membership Services Team is available by phone or text (619.795.5020) and by email ([email protected]). We appreciate your patience during this time and will get back to you as quickly as possible. We will also communicate to the public when our offices re-open.

Petco Park Tours will be closed until at least May 12. Check back for more information on when tours will resume and how to purchase tickets. If you have already purchased a tour between now and May 11, we will contact you. If you have any questions, you may contact [email protected].

Tickets for The Stadium Tour featuring Def Leppard and Motley Crue with Poison and Joan Jett & The Blackhearts on Thursday, July 23, 2020 are available online only at padres.com/stadiumtour.

Tickets for The Hella Mega Tour with Green Day, Fallout Boy, and Weezer on Friday, July 24, 2020 are available online only at padres.com/hellamega.

Tickets for concerts in Gallagher Square on the Sycuan Stage are available online only at padres.com/concerts.

TICKET WINDOW LOCATIONS

Ticket windows are located in the following areas, both outside and inside Petco Park:

External Ticket Windows

• Main Box Office: Outside Home Plate Gate on Park Boulevard
• East Village Box Office: Outside East Village Gate on 10th Ave.
• Western Metal Building Box Office: Outside Gaslamp Gate on 7th Ave.

Internal Ticket Windows

• Section 129: Behind the right field seating area
• Section 108: On the Main Concourse behind Home Plate

TOURS

Guided Tours are the best way to experience all that Petco Park has to showcase. Beginning at the Western Metal Building near Gaslamp Gate, tour highlights may include a Major League dugout, Press Box, Warning Track and much more.

Offered year round at 10:30AM, 12:30PM and 3:00PM on on-game days, tickets are available at the Western Metal Building Ticket Windows or online at padres.com/tours. Tour schedule varies on home games with Early Bird tours being ran before evening games. Private group and VIP tours are also available upon request. In addition, Spanish speaking tours are held on select Saturdays.

For more information, please refer to the "Tours" selection or stop by any Guest Services Center.

TEAM STORE

The Padres Team Store is located on the Street Level of the Western Metal Supply Co. Building and offers official San Diego Padres merchandise for purchase.

Operating Hours:

Home Game Days: Opens at 11:00 a.m. and closes at 7:00 p.m.

Non-game Days: Open to the general public from 11:00 a.m. to 5:00 p.m. Monday through Sunday. Guests may call (619) 795-5910 with merchandise questions.

TRANSPORTATION

BUS

The drop-off location for private charter buses is located at the west side of 14th Street, between K Street and Imperial Avenue, immediately east of Tailgate Park. Reservations are not required and there is no cost for bus parking in this location.

Regularly Scheduled Bus Service

Many convenient bus routes serve Petco Park, including Routes 12 & 901 which stop right at the ballpark's front door at Park Boulevard and 10th Avenue. Routes 4, 12, 901 & 929 also stop at the 12th and Imperial Transit Center, just two blocks away. Routes 3 and 5 stop along Market Street, just a short walk to the ballpark. Visit sdmts.com or call (619) 233-3004 for schedules and details.

COASTER TRAIN

The COASTER train is a convenient way to travel from North County to every Padres home game. Easily accessible with free parking from coastal communities, the COASTER lets you avoid summer traffic on Interstate-5. Visit GoNCTD.com/Coaster or call (760) 966-6500 for complete map and schedule information.

Northbound COASTER train departs Santa Fe Depot 60 minutes after the end of the game or fireworks, with an absolute departure of midnight. The return train runs for all Padres home games except mid-week day games already serviced by the regular COASTER schedule.

COASTER Regional Day Passes are available for $15 per adult, or $7.50 for children between the ages of 6 and 18, and include a round trip on the COASTER and FREE Trolley connections to Petco Park. Children 5 and under ride free. COASTER schedules and prices are subject to change. COASTER Regional Day Passes are available at ticket vending machines at COASTER stations or via the Compass Cloud mobile ticketing app (available for iOS and Android devices). Consumption or possession of open containers of alcoholic beverages is strictly prohibited on the COASTER, and all NCTD vehicles and property.

SAN DIEGO TROLLEY (MTS)

Three (3) San Diego Trolley stations - 12th and Imperial, Park (12th) and Market and the Gaslamp Quarter Station (Fifth Avenue and Harbor Drive) serve Petco Park. All three (3) Trolley lines- Orange, Blue, and Green- provide direct service to and from the ballpark. This means fans can choose any one of more than 50 stations and board direct service to Petco Park. All three (3) Trolley lines will also offer enhanced service after night games.

• GREEN LINE - Take the Green Line from Santee, El Cajon, La Mesa, SDSU, Qualcomm Stadium, Mission Valley, or Old Town to the Gaslamp Quarter station or the 12th & Imperial Transit Center.
• BLUE LINE - Fans can take the Blue Line from San Ysidro, Chula Vista, or National City stations to the 12th & Imperial Transit Center
• ORANGE LINE - Take the Orange Line from El Cajon, La Mesa, Lemon Grove, or Encanto to the 12th & Imperial Transit Center

Park-and-Ride Lots, with more than 5,000 parking spaces, are located along all Trolley lines. In addition, there are 5,000 FREE parking spots available at Qualcomm Stadium (excluding major event days at Qualcomm Stadium). Additional parking is available at Hazard Center (lower levels only) on nights and weekends. Check sdmts.com for routes and schedules.

Fans can now purchase and store game-day Trolley passes on their mobiles phones! Get the free mobile ticketing app by searching for "Compass Cloud" in the App Store or on Google Play. Riders can buy in advance and store as many as five tickets on their phone at once. Tickets are available for all Padres game-days. To learn more, visit sdmts.com/mTicket.asp.

Family Weekends: Every Saturday & Sunday, two children (12 and under) can ride Trolley for free with any paying adult (18 and over).

Directions to Petco Park

All major state highways, freeways and interstates that serve San Diego provide access to Petco Park.

From North County: I-5 South, exit Imperial Avenue, turn right and go westbound to Ballpark; SR-163 South, exit Tenth Avenue, go straight south to Petco Park.

From South County: I-5 North, exit 19th Street, turn left on J Street and go westbound to Petco Park.

From East County: 94 West into downtown, turn left on 16th Street or 10th Avenue and go southbound to Petco Park.

UMBRELLAS

Small, collapsible umbrellas that will fit into a backpack or bag of the maximum allowed size (16" by 16" by 8") are allowed in Petco Park. Any umbrella that blocks sightlines or becomes a nuisance for any reason to other guests is not permitted. Padres reserve the right to ask guests to lower their umbrellas for the enjoyment of all guests in attendance.

WATER BOTTLES

Factory-sealed plastic bottled water that is still, clear and unflavored and that is one (1) liter or less are permitted into Petco Park. Guests may also bring empty, sport-type water bottles and fill them at any water fountain throughout the ballpark.

WATER FOUNTAINS

Water Fountains are located near Sections 108, 114, 121, 123, 132, 135, 212, 221, 231, 307, 309, 310, 316, 317, 326.

WHEELCHAIRS

Wheelchairs are available for guests' temporary use at the Guest Services Center located on the Street Level near the Home Plate Gate, Field Level (Main Concourse) adjacent to Section 108 and the Upper Level near Section 303. Identification will be required when a wheelchair is checked out. Identification will be returned once the wheelchair is returned. Wheelchair storage is available at the Guest Services Centers at Section 108, 208, and 303. Wheelchair escorts to and from seats are available upon request.

Wheelchair lifts are located throughout the ballpark to assist guests in accessing specific locations.

The San Diego Padres remain committed to ensuring that the Petco Park experience is an enjoyable and accessible one for guests with special needs. We continue to fine-tune this award winning ballpark from both operational and facilities standpoints.

WI-FI

Complimentary Wi-Fi service is available throughout the ballpark to guests that have a web-enabled device.

WILL CALL

At this time, the Padres offices, Padres Season Ticket Member Lobby, Advance Ticket Office Windows and '47 Brand Team Store are closed and most employees are working remotely. Padres ticket representatives remain available by contacting [email protected] or 619.795.5555. Ticket holders can also contact their account specialist directly. For Padres Members, the Membership Services Team is available by phone or text (619.795.5020) and by email ([email protected]). We appreciate your patience during this time and will get back to you as quickly as possible. We will also communicate to the public when our offices re-open.

Petco Park Tours will be closed until at least May 12. Check back for more information on when tours will resume and how to purchase tickets. If you have already purchased a tour between now and May 11, we will contact you. If you have any questions, you may contact [email protected].

Tickets for The Stadium Tour featuring Def Leppard and Motley Crue with Poison and Joan Jett & The Blackhearts on Thursday, July 23, 2020 are available online only at padres.com/stadiumtour.

Tickets for The Hella Mega Tour with Green Day, Fallout Boy, and Weezer on Friday, July 24, 2020 are available online only at padres.com/hellamega.

Tickets for concerts in Gallagher Square on the Sycuan Stage are available online only at padres.com/concerts.