Season Ticket Terms & Conditions

IMPORTANT: EACH OF THE FOLLOWING TERMS CONTAIN AN EXPRESS ASSUMPTION OF RISK, A RELEASE OF CLAIMS INCLUDING CLAIMS BASED ON THE NEGLIGENCE OF RELEASED PARTIES, AN INDEMNIFICATION OBLIGATION, A BINDING ARBITRATION AGREEMENT, A CLASS ACTION WAIVER, AND A JURY TRIAL WAIVER THAT AFFECT YOUR LEGAL RIGHTS. PLEASE REVIEW THESE PROVISIONS CAREFULLY.

These 2027 Phillies Season Ticket License Terms & Conditions, along with the 2027 Season Ticket Invoice (if any), create an agreement between the purchaser of the season tickets (“Account Holder”) and The Phillies (the “Club”) (collectively the “Parties”) with such agreement referred to herein as this “Agreement.” Any conflict between these Terms & Conditions and Account Holder’s Season Ticket Invoice shall be controlled by the Season Ticket Invoice.

In consideration of the promises and mutual covenants herein and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties, intending to be legally bound by this Agreement, agree as follows:

1. Account Holder hereby agrees to purchase a season ticket package, which consists of tickets to a designated number of individual home Philadelphia Phillies games to be played at Citizens Bank Park. Each individual game ticket purchased by Account Holder (“Account Ticket”) is a limited, revocable license issued by the Club to attend the baseball game listed on the applicable ticket.

2. The "Account" is the revocable license granted by this Agreement to purchase the Account Tickets for the 2027 regular season as specified in the Season Ticket Invoice or My Phillies Tickets Account access (found on phillies.com/mytickets) provided to Account Holder by the Club for the price set forth on the Season Ticket Invoice or displayed in the My Phillies Tickets Account (found on phillies.com/mytickets). All season ticket sales are final and no refunds or exchanges will be made, except as expressly provided in this Agreement. The Club reserves the right to set a limit on how many season tickets Account Holder may purchase.

3. The terms and conditions applicable to the Account include those provided:

(a) in this Agreement;

(b) on each Account Ticket (which are incorporated by reference in this Agreement); and

(c) in the Phillies Ticket Terms and Conditions posted online at www.phillies.com/ticketback);

In addition, Account Holder will comply with any other policies contained on the Club’s website at www.phillies.com (including without limitation, the Guest Code of Conduct available here) or on any signage posted in or around Citizens Bank Park, and with any other instructions provided orally or in writing by authorized Club or ballpark personnel.

The Club reserves the right to amend or supplement the terms and conditions contained in this Agreement by providing written notice to Account Holder or by posting such amendment or supplement on the Club’s website at www.phillies.com. Information about, and/or revisions or amendments to, the terms and conditions may be posted on www.phillies.com from time to time. It is the responsibility of Account Holder to read and comply with these terms and conditions and all such information. The Club is not responsible for any problem, loss or inconvenience experienced because Account Holder did not read information regarding the Account or this Agreement or because the information was mailed to a former or incorrect physical or e-mail address.

4. The Club reserves the right to revoke or terminate the license granted to Account Holder through this Agreement or granted through an individual Account Ticket without any refund or compensation if, in the Club’s sole discretion, Account Holder or an individual utilizing any of the Account Tickets violates any of the terms and conditions applicable to the Account as set forth or referenced herein or otherwise acts in any manner that could negatively affect the experience of any other person within Citizens Bank Park.

5. Season ticket plans are not transferable. This Agreement, the Account and any rights Account Holder may have hereunder shall not be assigned or transferred in any manner, whether voluntarily or by gift, bequest or operation of law, by Account Holder to any other person or entity without the express written consent of the Club. In the event of any purported transfer, offer of transfer or attempted transfer, the Club has the right, but not the obligation, to terminate this Agreement and the Account by providing written notice to Account Holder and paying to Account Holder the remaining pro rata portion of the amount paid by Account Holder within a reasonable time after providing such notice. Only Account Holder is allowed to make any change to the Account. Account Holder should contact the Club by mail, email or phone if contact information changes. The Club reserves the right to require Account Holder to provide proof of identity and authorization to act before making any change to the Account.

6. It is a material breach of this Agreement for Account Holder to (i) sell, trade, forward or otherwise transfer or attempt to sell, trade, forward or otherwise transfer any Account Tickets to a third-party ticket broker, agency or individual who purchases, sells and/or otherwise transfers tickets other than through the System (as defined below), without the express written consent of the Club (a “Ticket Reseller”), or (ii) sell, or attempt to sell, a majority of the Account Tickets for any season to third parties without the express written consent of the Club (in which case, such Account will also be deemed a “Ticket Reseller”). In addition, it is a material breach of this Agreement to provide false or misleading account information (whether for purposes of circumventing the Ticket Reseller restrictions herein or otherwise), and the Club reserves the right to withhold any tickets or other Benefits (as defined below) until the Club can verify Account Holder’s account information. Account Holder may not resell any Account Ticket for a premium in excess of any amount allowed by federal, state or local law. If Account Holder sells or offers to sell any ticket at or near Citizens Bank Park, he or she will be removed from the premises and prosecuted under the law, and the Club shall have the right to terminate the Account and revoke Account Holder’s license under any Account Tickets for the games then remaining in the 2027 regular season.

7. In the event of a material breach of this Agreement by Account Holder, the Club shall have the right, but not the obligation, to terminate the Account and revoke Account Holder’s license under any Account Tickets for the games then remaining in the 2027 regular season. In the event that the Club terminates the Account under this Section 7, Account Holder agrees to pay the Club liquidated damages in an amount equal to any unpaid balance remaining on the Account at the time of termination.

8. The Club may provide an electronic ticket resale and/or transfer system (the “System”). Any and all use of the System is subject to the terms and conditions associated with the Account and with accessing such System. The Club reserves the right to suspend, modify, replace and/or cancel the System at any time in the Club’s sole discretion. The Club reserves the right to disable Account Holder's access to electronically post for sale and forward tickets or revoke Account Holder's Account if the Account and/or System terms and conditions are violated.

9. Absent express written consent from the Club, the Account and Account Tickets obtained by Account Holder shall not be used for advertising, promotion (including contests and sweepstakes) or other trade or commercial purposes.

10. Season ticket plans do not confer any ownership or leasehold rights on Account Holder. Season ticket plans will automatically renew on a recurring basis prior to each season in accordance with Section 14 below; provided that the Club reserves the right in its sole discretion to refuse to renew season tickets for any subsequent season, even if payment has been made. The purchase of season tickets and/or the purchase of postseason tickets in a season does not create any right to purchase tickets to games beyond that season. Any oral or implied statement or action to the contrary is of no force or effect. Season ticket sales in future seasons are subject to any change, limitation and/or deadline that has been or may be imposed by the Club. In particular, the Club expressly reserves the right to:

(a) change season ticket policies and prices at any time and for any reason;

(b) apply benefits, experiences and/or discounts associated with season ticket plans (“Benefits”) as well as policies and prices differently to different persons or entities, including without limitation, persons classified by the Club as Ticket Resellers hereunder;

(c) charge an administrative fee in connection with any reissuance of Account Tickets that are lost or stolen or any approved correction or change to Account information;

(d) refuse to sell future season tickets to any individual or entity, for any reason, including, but not limited to, individuals or entities who:

(i) fail to comply with any applicable payment deadline or other condition or restriction;

(ii) are classified by the Club as Ticket Resellers hereunder; or

(iii) engage in, or permit the use of their Account Tickets by any person who engages in, conduct prohibited by the Club or Citizens Bank Park policies, including without limitation the Guest Code of Conduct standards posted online at www.phillies.com.

11. If the Club is authorized by Major League Baseball to issue 2027 postseason tickets, Account Holder may be eligible to purchase an allotment of tickets in accordance with the Season Ticket Holder Benefits posted on Phillies.com. Account Holder may not resell any 2027 postseason ticket for a premium in excess of any amount allowed by federal, state or local law. If Account Holder sells or offers to sell any 2027 postseason ticket at or near Citizens Bank Park, he or she will be removed from the premises and prosecuted under the law. Postseason tickets may be subject to additional terms and conditions. The Club reserves the right to offer Account Holder tickets for seats for 2027 postseason games that are different from Account Holder’s seats for 2027 regular season games. To the extent that any postseason games purchased by Account Holder are not played, Account Holder may be offered the opportunity to seek a refund of amounts paid for unplayed postseason games, less any applicable service charges or fees, or to request that the amounts paid for unplayed postseason games be applied to future ticket charges. If Account Holder opts to have such amounts applied to future ticket charges, however, such a decision does not confer any right on Account Holder to purchase tickets in the future, including without limitation, season tickets. The Club reserves the right to refund any amount paid for unplayed postseason games to Account Holder, without interest or damages of any kind, in the event that the Club determines, in its sole discretion, not to grant Account Holder a license to purchase tickets in the future.

12. Account Holder may be eligible to receive Benefits in addition to their Account Tickets at no additional charge. Determinations of which Benefits may be provided, and whether Account Holder qualifies for such Benefits, are at the sole discretion of the Club. Benefits may be modified, revoked or terminated by the Club at any time and for any reason without compensation or damages of any kind. If the Club, in its sole discretion, determines that Account Holder is a Ticket Reseller, Account Holder may not be eligible for any Benefits, including the option to purchase postseason tickets.

13. The Club is not responsible for Account Tickets that are lost, stolen or left at another location. Account Tickets may be replaced at the sole discretion of the Club.

14. Auto Renewal

Account Holder acknowledges and agrees that their season ticket plan will automatically renew on a recurring basis each season, subject to the terms and conditions of this Agreement (including, without limitation, the Club’s right to refuse renewal to Account Holder), until Account Holder cancels in accordance with this paragraph. The Club will provide Account Holder with a written Notice of Automatic Renewal by electronic transmission prior to the opt-out deadline of September 1 of each subsequent year. The Notice of Automatic Renewal also will identify the seat(s) offered to Account Holder for the subsequent season and state the amount due for renewal, which may be higher than the rate for the previous season. If Account Holder does not wish to renew Account Holder’s season tickets for the upcoming season, Account Holder may opt-out at any time by completing the Phillies Season Ticket Holder Opt-Out form located at phillies.com/optout, online via their My Phillies Tickets account, or by contacting the Phillies Sales Office at 215-463-1000. Note that any opt-outs submitted after the September 1 deadline will be effective for the season following the upcoming season (e.g., opt-outs submitted after September 1, 2026 will apply to the 2028 season).

15. Payment Options

Account Holder will have two payment options for the 2027 season:

(a) Payment in full via a debit or credit card at phillies.com/mytickets or by calling the Phillies Sales Office at 215-463-1000; or

(b) Five Installment Automatic Payment Plan (Interest Free) via a debit or credit card at phillies.com/mytickets or by calling the Phillies Sales Office at 215-463-1000. See Section 17 below for more details.

Account Holder’s selected payment option will automatically carry over to subsequent seasons when their plan auto-renews. To change the selected payment option for any subsequent season, please contact the Phillies Sales Office at 215-463-1000.

16. Payment Authorization

At the time that payments are initially due under this Agreement, Account Holder is required to provide a form of payment for any future payments due under the terms of this Agreement or renewals. Account Holder hereby agrees and authorizes the Club to charge the identified form of payment (or any subsequent debit or credit card(s) Account Holder provides to the Club) in the amounts and on the dates set forth for the 2027 Season, and to charge such payment method(s) on a recurring basis ahead of each subsequent season in the amounts stated in Account Holder’s Notice of Automatic Renewal unless Account Holder cancels in accordance with the cancelation procedures set forth herein. Note that subject to Section 10 of these Terms and Conditions, Account Holders’ tickets in future seasons may be at a higher rate or for seat(s) in a different location. Account Holder may opt-out of their auto-renewal season tickets for the upcoming season at any time until September 1 of each year by visiting phillies.com/optout, online via their My Phillies Tickets account or by contacting the Phillies Sales Office at 215-463-1000. Opting out of auto renewal prior to the September 1 deadline will cancel Account Holder’s season ticket plan for the following season. If any payment is returned unpaid, Account Holder authorizes the Club to resubmit a charge to cover the amount due, and/or cancel Account Holder’s Account immediately. Account Holder understands that Account Holder’s bank may charge a fee if a payment is returned for insufficient funds, and that the Club will have no liability for any such fee.

17. Five Installment Automatic Payment Plan (Interest Free) For Season Ticket Account Holders

If Account Holder selected the “Five Installment Automatic Payment Plan” payment option, Account Holder will make a deposit and as many as four (4) installment payments, depending on the date Account Holder enters into this Agreement with the Club by placing a deposit on 2027 Season Tickets (the “Initial Deposit Date”). Account Holder shall be required to make the first payment as a deposit for their 2027 Season Tickets on their Initial Deposit Date (i.e., at the time of contracting) and then shall make up to four (4) additional installment payments on the dates set forth on the chart immediately below this paragraph. Each payment will be at a 0% Annual Percentage Rate (“APR”) and will be automatically deducted from Account Holder’s debit or credit card.

The following chart shows when Account Holder will be automatically charged for the 2027 Season based on Account Holder’s Initial Deposit Date:

For each season following the 2027 Season, unless Account Holder has canceled their season ticket plan for the upcoming season in accordance with the cancelation procedures set forth herein, Account Holder will be automatically charged a deposit on or around 9/15 and then four (4) installment payments on or around 10/15, 11/15, 12/15 and 1/15 of the applicable years. Such payments shall apply to Season Tickets for the following season. Exact payment dates for each season following the 2027 season will be confirmed in the annual Notice of Automatic Renewal.

18. ARBITRATION AGREEMENT, JURY TRIAL WAIVER, AND CLASS ACTION WAIVER

This Agreement shall be governed by the internal laws of the Commonwealth of Pennsylvania (except that the following arbitration clause shall be governed by the Federal Arbitration Act). any dispute, claim or cause of action arising out of or in any way related to this Agreement OR ACCOUNT HOLDER’S SEASON TICKETS shall be settled solely by confidential, mandatory, final and binding arbitration before a single Arbitrator held in Philadelphia, Pennsylvania and administered by the American Arbitration Association under its Commercial Arbitration Rules (OR ITS Consumer Arbitration Rules if applicable). Arbitration is more informal than a lawsuit in court, uses a neutral arbitrator instead of a judge or jury, and discovery and appellate review are more limited. THE PARTIES HEREBY WAIVE ANY AND ALL RIGHTS TO A JURY TRIAL.

THE PARTIES AGREE THAT ANY PROCEEDING, WHETHER IN ARBITRATION OR OTHERWISE, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION. THE PARTIES WAIVE ANY RIGHT TO BRING OR TO PARTICIPATE IN SUCH AN ACTION TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

19. Canceled or Impacted Games

If any game is canceled and not rescheduled, or held with limited seating capacity resulting in the Club’s revocation of Account Holder’s tickets for such game, a credit representing the value of the Account Tickets for such game(s) will be posted to Account Holder’s My Phillies Tickets Account. If Account Holder subsequently opts out of the renewal of their season ticket plan in accordance with this Agreement, upon Account Holder’s written request, the Club will issue a refund in respect of any such unused credits remaining at the end of the applicable season.

20. The Club may terminate this Agreement and the Account in whole or in part, for any reason, at any time upon providing written notice to Account Holder at the physical or email address last provided by Account Holder. Unless such termination is the result of a material breach of this Agreement by Account Holder, in which case Account Holder shall not be entitled to any refund, future credit or damages of any kind, the Club shall refund the pro rata portion of the license fee for the Account Tickets for the affected games then remaining in the 2027 regular season to Account Holder within a reasonable time.

21. By tendering a payment to the Club, creating the Account, accepting Account Tickets or redeeming any Account Tickets for admission to any game, Account Holder expressly agrees to be bound by this Agreement.