For information on Spring Training Tickets, please call 1-888-FAN-RAYS or e-mail [email protected]
Paved accessible parking is located in front of the main ballpark parking lot. A printable parking map is available for your convenience. All parking spaces are subject to availability at time of arrival. Parking costs $10, cash only.
Assistance is available at the Guest Services station located behind home plate on the main concourse or by asking the nearest fan host.
No alcoholic beverages may be brought into Charlotte Sports Park; nor may guests take any alcoholic beverages out of the ballpark, including suites. Florida law prohibits the sale of alcoholic beverages to persons under the age of 21. Guests, therefore, will be required to show proper ID when purchasing alcoholic beverages at Charlotte Sports Park; we will check the ID of everyone. Throughout the game, only two alcoholic beverages are allowed per person, per purchase.
Animals are not permitted inside Charlotte Sports Park, with the exception of service animals.
For the fans' convenience, an ATM is located inside the Merchandise Store.
Players may sign autographs or interact with fans at their own discretion. Please be respectful to the players and other fans. Fans are asked to exit the areas around the dugout at the conclusion of pre-game batting practice unless they have a ticket for those areas.
For the comfort and security of all guests, we reserve the right to inspect all bags and packages entering Charlotte Sports Park. Backpacks, purses, bags or packages which exceed 16" x 16" x 8" in size will not be allowed to enter Charlotte Sports Park and must be returned to the guest's vehicle. Wrapped gifts are not permitted. Please refer to Prohibited Items for a complete listing of items that are not permitted into Charlotte Sports Park.
Banners and Signs
Banners, signs and flags (without flag poles) may be displayed in the stadium, provided that they are baseball-related and do not contain profanity, discriminatory language, indecent images, political statements, or commercial references. Banners, signs, and flags must be hand-held and may not be hung on any of the outfield walls, over the playing field walls, over existing stadium signage, or held in such a way as to obstruct other guests' views. Management reserves the right to remove any sign or banner at any time.
Bats and Brooms
Full-sized bats are not allowed inside the stadium. Sticks and/or poles of any other type are not permitted at any time.
- Gates open 90 minutes prior to game time
- Rays batting practice begins and concludes prior to gates opening
- Visiting Team batting practice begins prior to gates opening and concludes approximately 45 minutes prior to game time.
*Please note batting practice is at the discretion of each team and subject to change.
Fans are encouraged to walk around the outfield on the 19,000 square foot Baseball Boardwalk for up-close views of the playing field and bullpens, group seating areas, grill and tiki bar.
The Berm and Baseball Boardwalk are unreserved general admission areas. Chairs are prohibited on grass berms or on the standing room only boardwalk deck.
BOX OFFICE HOURS (Charlotte Sports Park)
Charlotte Sports Park in Port Charlotte, Florida, is the Spring Training home of the Tampa Bay Rays.
The Charlotte Sports Park Box Office is open:
- Monday - Friday, 10 a.m. - 4 p.m.
- Saturday, 10 a.m. - 2 p.m.
- Sunday - Closed
- On game days, the Charlotte Sports Park Box Office opens at 10 a.m. and remains open until approximately 30 minutes following the end of the game.
Please note the Charlotte Sports Park Box Office only sells tickets for Spring Training home games played at Charlotte Sports Park.
BOX OFFICE HOURS (Tropicana Field)
Tampa Bay Rays Spring Training single game tickets are also sold at Tropicana Field. For Box Office hours at Tropicana Field, please visit our Ballpark Information Guide.
Catering is available for suites and group picnic areas. Menu options range from traditional ballpark fare to an upscale buffet. Please contact the Tampa Bay Rays at 888-FAN-RAYS or e-mail [email protected] to arrange catering for your special event.
Children two (2) years of age and older require a ticket to enter Charlotte Sports Park.
Four fixed concessions areas located throughout the ballpark feature a variety of food options. Portable concessions carts featuring an additional variety of specialty food items are also located throughout the ballpark. Credit cards are accepted at the fixed concessions stands. For the fans' convenience, an ATM is located inside the Merchandise Store.
Home Stand Concessions
Featuring standard ballpark fare, two Home Stand Concessions stands are located on the main concourse behind sections 202-203 on the first base side and 217-218 on the third base side.
Hot Corner Grill
Located on the main concourse behind section 214, the Hot Corner Grill offers grilled favorites.
First Base Snack Shack
Located behind Section 201 on the first base side offering a variety of snacks and candy.
Unique grilled concessions can be found adjacent to the Tiki Bar in left center field as well as along the third base line. These portable concessions are cash only and do not accept credit cards.
Derogatory Language at Charlotte Sports Park
Covered Individuals - Any and all persons who attend a Major League Baseball Spring Training game held at Charlotte Sports Park ("CSP").
Club - the Tampa Bay Rays.
Derogatory Language - Any language, whether spoken or appearing on clothing or a sign, that, as determined by the Cub in its sole and absolute discretion:
- relates to another individual's race, color, ethnicity, gender, religion, disability, age, sexual orientation, gender identity, national origin, ancestry or other personal trait or characteristic that is derogatory, insensitive, or otherwise is deemed offensive by the Club, including, but not limited to, slurs, jokes, stereotypes or other inappropriate remarks;
- constitutes harassment of, or threatens or advocates violence against, an individual or group of individuals,
- contains obscene, profane, indecent, offensive and/or sexually explicit words or phrases, and/or
- violates applicable local, state or federal laws, rules or regulations,
whether such language is directed at or relates to any one or more of the following:
- Attendees at the game
- Umpires or other event officials
- Baseball officials
- Club officials, including, but not limited to, owners, executives and employees
- Event staff, including, but not limited to, fan hosts, ushers, ticket takers, security personnel, police, parking personnel, cleaning personnel, medical personnel and concessions personnel (collectively, the "Event Staff").
The Club values the importance of a fan-friendly atmosphere at its spring training games at CSP. As such, the Club will not tolerate the use of any Derogatory Language by any Covered Individual. The Club will eject any person from CSP and the CSP property for the use of any Derogatory Language. The Club also reserves the right to trespass any person from its Spring Training games at CSP, for such length of time as the Club, in its sole and absolute discretion, deems appropriate, for the use of any Derogatory Language. A person's use of Derogatory Language also may lead to the person's arrest, as determined by the appropriate law enforcement personnel.
From the North (Tampa/St. Petersburg/Sarasota):
Take I-75 South
Get off at Exit 179 toward North Port/Port Charlotte, turn right on Toledo Blade Blvd, and drive 6.3 miles.
Turn right onto El Jobean Rd/SR-776 and Charlotte Sports Park will be 2 miles ahead on the left.
Take I-75 South
Get off at Exit 191 toward Englewood/North Port, merge onto River Road, and drive 5.4 miles.
Turn left at Tamiami Trail South/US-41 and drive 6.2 miles.
Turn right at Cornelius Blvd and drive 2.7 miles.
Turn left at El Jobean Rd/SR-776. Sports Park will be a mile ahead on the right.
From the South (Naples/Ft. Myers/Cape Coral):
Take I-75 North
Get off at Exit 164 to US-17 South to US-41 (Tamiami Trail) North.
Turn left onto El Jobean Rd., and Charlotte Sports Park will be on the left.
Take US-41 (Tamiami Trail)
Turn left on El Jobean Rd., and Charlotte Sports Park will be on the left
From the West (Englewood):
Continue on SR-776 until it turns into El Jobean Rd., and Charlotte Sports Park will be on the right
The Rays and Charlotte County reserve the right to deny entry, eject and trespass any individual from the stadium and stadium property for the following: fan interference, public intoxication, using offensive language, wearing garments with offensive language, disruptive, dangerous or obnoxious behavior, throwing objects, smoking inside the stadium, public indecency, nudity, urinating outside of the restrooms, entering restricted areas, violating laws, ordinances and facility policies and any other behavior deemed inappropriate by Rays management or Charlotte County.
In case of emergency, please notify the nearest fan host or other staff member as soon as possible.
Fans are not to interfere with any ball in play or throw objects onto the field. Anyone doing so will be subject to ejection from the stadium. Anyone venturing on the playing field will be prosecuted to the fullest extent of the law.
The first aid station is located behind home plate on the main concourse, and is accessible from inside or outside the ballpark.
Food and Water Policy
Patrons are not permitted to bring food into Charlotte Sports Park for individual consumption, except food needed for medical purposes. One sealed plastic water bottle no larger than one liter per customer, and children's single-serving juice boxes are permitted. Items not allowed are cans, thermoses, ice chests, glass containers or any other non-collapsible container or object deemed hazardous.
Fans may keep baseballs hit into the stands. However, please be aware that balls or bats leaving the field of play may be dangerous. Fans are responsible for ensuring their own safety. Please do not interfere with balls in the field of play.
Ballpark gates open one and a half hours prior to scheduled game time.
Guest Code of Conduct
The Tampa Bay Rays and Charlotte Sports Park are committed to creating a safe, comfortable and enjoyable ballpark experience for our guests. Our staff is attentive to the quality of your environment and is always available. We ask that you assist us and play by the ground rules listed below to help ensure a family entertainment environment for all guests.
- Avoid foul, abusive or obscene language or gestures.
- Please drink responsibly. Consumption of alcohol by impaired, intoxicated or underage guests will be handled in a prompt and safe manner.
- Clothing considered to be indecent, obscene, or offensive in nature and/or that detracts from our family-friendly atmosphere will not be tolerated.
- Stay off of the playing field and/or any restricted area.
- Please sit only in your ticketed seat and show your ticket when requested.
- Smoke in designated smoking areas only.
- Follow staff directions in case of emergency.
- Please help us keep Charlotte Sports Park clean by throwing your litter in the proper trash cans.
Guests who choose not to adhere to these ground rules may be in violation of stadium/city ordinances and are subject to intervention, which may lead to denied admission into the stadium, ejection from the stadium and/or arrest. The Tampa Bay Rays/Charlotte Sports Park Management reserves unto itself, and itself alone, the right to determine what is considered indecent, obscene or offensive, what is unruly or rowdy behavior, what constitutes a disturbance and what items may or may not be allowed into the stadium.
The Guest Services station is located behind home plate on the main concourse.
The Kids Clubhouse play area located behind the berm seating area down the right field line features two play areas designed for kids ages 2-5 and 5-12. The Kids Clubhouse is open to ticketed fans on game days.
Lost or Found
If you find or lose an item, please visit the Guest Services station located behind home plate on the main concourse.
The Tampa Bay Rays are committed to providing a safe and secure environment for each person who enters Tropicana Field and Charlotte Sports Park. Starting with the 2018 season, protective netting was expanded to the outside edge of the dugouts in both ballparks. The backstop netting and extensions at both parks is a green knotless net, which provides better game visibility than the traditional black knotted netting.
The extensions to the outside edge of the dugouts are the same height as the backstop nets at both facilities: 29 feet high at Tropicana Field, and 30 feet high at Charlotte Sports Park. The length of the dugout extensions are 80 feet at Tropicana Field, and 84 feet at Charlotte Sports Park.
All netting is fixed and will not be able to be lifted during batting practice.
Please e-mail [email protected] or call 888-FAN-RAYS if you have any questions regarding protective netting at Charlotte Sports Park.
Parking lots open one hour prior to gates opening. Parking is available in general lots at rates to be determined prior to each spring training season. Accessible parking is available in front of the main ballpark parking lot. A printable parking map is available for your convenience. All parking spaces are subject to availability at time of arrival. Parking costs $10, cash only. Please note that tailgating is allowed in the parking lots with restrictions. See the Tailgating section for more information.
The Tampa Bay Rays and Charlotte Sports Park are committed to creating a safe, comfortable and enjoyable ballpark experience for our guests. Our staff is attentive to the quality of your environment and is always available. We ask that you assist us by observing the prohibited items listed below to help ensure a family entertainment environment for all our guests. If any of the below items are discovered at the entrance gates, you will be asked to return them to your vehicle or discard them. Prohibited items will not be stored at the gates or Guest Services.
- Any food and drink for individual consumption, EXCEPT those needed for medical purposes. Please note one sealed plastic water bottle no larger than one liter per customer, and children's single-serving juice boxes are permitted.
- Bags, purses, backpacks, coolers, or containers of any kind in excess of 16" x 16" x 8"
- Wrapped presents** or presents of any kind in excess of 16" x 16" x 8"
- Hard containers or coolers of any kind, type or size
- Helium balloons and beach balls
- Bullhorns, airhorns, vuvuzelas, lasers, bubble machines and whistles
- Weapons, fireworks, pocket knives
- Cameras with lenses more than 12" in length
- Electronic equipment that interferes with other fans' enjoyment of the game
- Full-sized bats and banners and flags with sticks, poles or items that can obstruct another fan's view
- Clothing with obscene or offensive messages
- Cans, bottles, cups and any other containers with the exception of sealed, bottled water no larger than 1 liter
- Folding/lawn chairs are not allowed in Grass Berm General Admission seating (blankets, beach towels are permitted)
*The above list is not meant to be exhaustive; other items may be prohibited in Charlotte Sports Park at the discretion of Rays management.
**Please note that if you have a planned party that includes gifts, we advise either wrapping the gift item at Charlotte Sports Park after it has been inspected or placing the unboxed gift item in a gift bag. Security staff will ask guests to open any wrapped items.
In response to Major League Baseball's security regulations for Spring Training ballparks, Rays Spring Training home games played at Charlotte Sports Park will feature enhanced security procedures consistent with those in place for regular season games at Tropicana Field. All fans will be subject to metal detectors and/or hand wands upon entry. Fans are encouraged to arrive early and be prepared to follow instructions as they enter the ballpark. Gates open one and a half hours prior to each respective game. The Rays and Charlotte Sports Park are committed to creating a safe, comfortable and enjoyable ballpark experience for our guests.
Scoreboard messages or public address announcements for special occasions such as birthdays or anniversaries may be requested at the Guest Services station located behind home plate until game time, or in advance by e-mailing [email protected]. Announcements will be made based on time and availability.
Free scorecards are available for fans at Charlotte Sports Park.
The Rays Team Store is located directly inside the Home Plate Entrance. The store is open on all game days and the hours on Non-Game Days are Mon - Friday 10 a.m 4 p.m. and Sat 10 a.m. - 2 p.m. Closed on Sunday. A portable retail location will be open on the Baseball Boardwalk during games along the 1B side of the park. Credit cards and cash are accepted at the Team Store. You can call the store directly at 941-235-5069.
Smoking is not permitted inside Charlotte Sports Park. A designated smoking area is available outside the 3rd Base gate.
During the game, strollers may be left at the Guest Services station located behind home plate on the main concourse. However, the owner maintains responsibility for their stroller and other belongings during that time.
Tailgating is permitted on game days as long as it is confined to a customer's individual parking space and not impeding traffic or neighboring spaces. Any grilling/flames is subject to a public safety review and judgment call as determined by Charlotte County Fire/EMS. All tailgating instances are subject to review and will be addressed on a case by case basis.
Fans needing to make a telephone call may request to do so at the Guest Services station located behind home plate on the main concourse.
Season Ticket Packages, Mini-Packs, and Group/Picnic Outings are available by calling 888-FAN-RAYS or raysbaseball.com/spring
Single Game Tickets
Single game tickets for games at Charlotte Sports Park can be purchased through raysbaseball.com/spring. Tickets may also be purchased in person at the Box Office, or by calling 888-FAN-RAYS or 888-652-7223.
No person admitted to the stadium shall transmit or aid in the transmission of any description, account, picture or reproduction of any baseball game (including pregame or postgame activities) or other events conducted at Charlotte Sports Park unless expressly authorized by the Tampa Bay Rays.