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The Official Site of the Colorado Rockies

Rockies Job Opportunities

For all available positions with the Rockies organization, please submit your resume as indicated below. 

Part-time: Account Representative, Inside Sales

PRIMARY PURPOSE:

  • Handle all incoming sales calls for new season tickets, mini-plans, group tickets, suites and party facilities.
  • Capitalize on upselling opportunities.
  • Track all calls and provide thorough follow-up with each lead.
  • Make outbound calls to individual ticket buyers and LoDo businesses as time permits.
  • Provide excellent customer service to clients.

 

ESSENTIAL JOB FUNCTIONS:

  • Sell the benefits of using the various Coors Field options for personal use, client entertainment and employee functions
  • Know all entertainment options at the ballpark and all ticket policies
  • Adequately answer all customer questions and listen closely to what each individual has to say
  • Assist customer with all needs throughout the sales process
  • Understand the nuances of the facility, e.g., section configurations, obstructed seating, access points, points of interest, and parking information
  • Complete understanding of the policies, procedures and other product knowledge of the ticketing department
  • Fully understand what the Rockies organization expects and values; exemplify correlating behaviors daily
  • Provide detailed contact updates and progress
  • Call assigned accounts daily
  • Organize and input database records
  • Other responsibilities as assigned

 

SUMMARY OF QUALIFICATIONS AND EXPERIENCE:

  • Year-round/part-time position, work schedule Monday - Friday, evenings and weekends as needed
  • Inside Sales or telemarketing experience recommended
  • Self-motivated and the ability to work in a team environment
  • Excellent oral and written communication skills
  • Exceptional organizational skills
  • Working knowledge of Excel, Microsoft Word, and Outlook

 

Interested candidates should submit their resume and cover letter via email to ticket.jobs@rockies.com no later than Friday, October 26, 2018.

Part-time: Sales Associate - Rockies Dugout Store - Aurora

JOB RESPONSIBILITIES:

Assist in the operation of the Colorado Rockies Retail Stores located in Aurora. Work schedule will vary from 15-30 hours per week with weekend hours required. Operations will include but are not limited to:

  • Opening and closing the location
  • Retail sales transactions
  • Ticket transactions
  • Credit Card reconciliation
  • Inventory Maintenance

Customer service is paramount as Associate is responsible for representing the organization and answering questions regarding tickets, in-game promotions, and Community and stadium operations.


REQUIREMENTS:

  • Previous retail experience necessary
  • Exceptional customer service skills
  • Ability to work flexible hours, nights and weekends
  • Basic Windows computer system knowledge
  • Ability to Multi-task
  • Professional manner to handle demands of store location


Interested candidates should submit their resume and cover letter via email to: retailjobs@rockies.com

Part-time: Sales Associate - Rockies Dugout Store - FlatIron Crossing

JOB RESPONSIBILITIES:

Assist in the operation of a retail store at the FlatIron Crossing Shopping Center. Operations will include but are not limited to:

  • Opening and closing the store
  • Retail sales transactions
  • Ticket transactions
  • Credit Card reconciliation
  • Inventory Maintenance


Customer service is paramount as Associate is responsible for representing the organization and answering questions regarding tickets, in-game promotions, and Community and stadium operations.


REQUIREMENTS:

  • Previous retail experience necessary
  • Exceptional customer service skills
  • Ability to work flexible hours, nights and weekends
  • Basic Windows computer system knowledge
  • Ability to Multi-task
  • Professional manner to handle demands of store location


Interested candidates should submit their resume and cover letter via email to: retailjobs@coloradorockies.com

Game Day Positions, Guest Services - Event Services, LLC

Event Services, LLC is looking for outgoing, motivated and friendly people to join our Guest Services team during game days at Coors Field

We have Guest Services Representative positions available:

New employees start at the Gates which allows for experience in all aspects of Ticket Taking and Ushering. This also provides the opportunity to work in a variety of areas throughout the Ballpark.

 

JOB RESPONSIBILITIES

  • Greet guests
  • Check and scan tickets
  • Conduct bag checks for prohibited items
  • Provide accurate ticket scan counts
  • Provide guests accurate directions and information
  • Check tickets in seating areas
  • Assist guests to seats and provide quality service to enhance Guest's experience

 

REQUIREMENTS:

  • Friendly, outgoing personality a must
  • Positive attitude
  • Work schedule limited to Colorado Rockies Home game schedule
  • Seasonal, part-time employment
  • Salary range: Minimum Wage
  • Minimum of 40% commitment for all positions (32 games), higher commitment preferred
  • Paid mandatory training classes will be conducted as needed

 

Interested candidates should mail a completed application (PDF) to:

Event Services, LLC
2001 Blake Street
Denver, CO 80205

Aramark - Retail Sales Positions at Coors Field

RETAIL SALES WORKER
http://careers.aramark.com/ShowJob/Id/91455/Retail-Sales-Worker-Coors-Field-Retail-Merch-Stores/


Job Summary:
Sales Associates are vital to the guest experience, and providing positive customer service. Associates are responsible for selling merchandise, successfully completing the financial transaction with the customer, and maintaining the balance of the cash drawer at all times.


Essential Tasks and Responsibilities:

  • Works in retail locations while upholding customer service, selling, inventory, and cash handling standards
  • Maintains appearance level standards within store, straightens and sizes items as needed.
  • Maintains proper quantity of items in the store and alerts managers of replenishment needs
  • Maintains a professional appearance and behavior
  • Maintain positive attitude in high stress situations
  • Go the extra mile and follow through to ensure guest satisfaction
  • Greets customers and attends to their needs while providing information about products to be sold
  • Sells merchandise and handles money
  • Operates cash register properly when required
  • Process transfers as required
  • Continually going above and beyond with delivering exemplary customer service and successful resolving any guest situation that may arise
  • Maintain a professional and enthusiastic atmosphere even in the absence of management
  • Ensure a clean and pleasant atmosphere of the work area at all times - dispose of trash and clean all areas
  • Other tasks as assigned by management


Work Environment:
Front-of-house, cash register station, store floor. Involves repetitive motion


Required Qualifications:

  • Must be outgoing and friendly
  • Must possess a willingness to learn
  • Must be 16 years of age
  • Must be able to multi-task and work in a fast paced environment
  • Must be able to read, write, and follow instructions

Equal Opportunity Employer Statement

The Colorado Rockies Baseball Club is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.