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The Official Site of the Colorado Rockies

Rockies Job Opportunities

For all available positions with the Rockies organization, please submit your resume as indicated below. 

Part-time: Mascot Assistant/Operations Staff, Promotions/Special Events

JOB RESPONSIBILITIES:

This position will assist in all duties of the Colorado Rockies Mascot Program, and assist the Promotions/Special Events department with numerous game related activities as well as the many non-game day events produced by the Colorado Rockies Baseball Club. This position is physical in nature with time requirements on nights, weekends and holidays. Employment will typically begin in early March and end sometime in October.

Duties will include:

  • Assist our Mascot, Dinger, with guest interaction during Rockies' home games and Dinger appearances out in the community
  • Perform, when needed, as Dinger, and Comfort Dental Characters
  • Support pregame activities on-field including: National Anthem, color guards, first pitch, group salutes and other special guests
  • Assist with set-up, maintenance, and financial aspects of the kids Interactive Area
  • Assist with sponsored programs and inning features
  • Support in-stadium promotions
  • Assistance required for game day special events including: Opening Day, Opening Day Fest, Faith Day and other concerts, Fireworks, Fantasy Camp Reunion, Photo Day, Military Appreciation Day, among other events
  • Assistance required with non-game day special events including: Youth Clinics, Client BP, 5k Home Run for the Homeless, charity golf tournament, among other events

 

REQUIREMENTS:

  • Mascot performing experience of at least 1 year at Collegiate or Minor League level.
  • Costume height requirement between 5'10" and 6'2"
  • Work schedule driven by but not limited to Colorado Rockies home schedule
  • Typical shift of this position is approximately 6+ hours with several shifts exceeding 12+ hours
  • Must be able to perform in extreme heat and with limited vision
  • Strong verbal and non-verbal communication skills
  • The ability to adapt to changes in schedule or tasks
  • Commitment to work 75+ home games and 90% of special events
  • The ability to work with others as well as independently  
  • Customer service skills

 

Interested candidates should submit their resume and cover letter to:

Colorado Rockies Baseball Club
Attn: Promotions & Event Mascot Operations Staff
2001 Blake Street
Denver, CO 80205-2000

All applications must be postmarked no later than December 1, 2017

Account Representative, Inside Sales

PRIMARY PURPOSE:

  • Handle all incoming sales calls for new season tickets, mini-plans, group tickets, suites and party facilities.
  • Capitalize on upselling opportunities.
  • Track all calls and provide thorough follow up with each lead.
  • Make outbound calls to individual ticket buyers.
  • Provide excellent customer service to clients.

 

ESSENTIAL JOB FUNCTIONS:

  • Sell the benefits of using the various Coors Field options for personal use, client entertainment and employee functions
  • Know ALL entertainment options at the ballpark and ALL ticket policies
  • Adequately answer all customer questions and listen closely to what each individual has to say
  • Assist customer with all needs throughout the sales process
  • Understand the nuances of the facility, e.g., section configurations, obstructed seating, access points, points of interest, and parking information
  • Complete understanding of the policies, procedures and other product knowledge of the ticketing department
  • Fully understand what the Rockies organization expects and values; exemplify correlating behaviors daily
  • Provide detailed contact updates and progress
  • Call assigned tasks daily - up to 60 calls per day (individual buyers)
  • Organize and input database records
  • Other responsibilities as assigned

 

SUMMARY OF QUALIFICATIONS AND EXPERIENCE:

  • Hourly/part-time position
  • 9am - 5pm, Mon. - Fri.
  • Inside Sales or telemarketing experience recommended
  • Self-motivated and the ability to work in a team environment
  • Excellent oral and written communication skills
  • Exceptional organizational skills
  • Working knowledge of Excel, Microsoft Word, and Outlook

 

Interested candidates must submit a cover letter AND resume via email to ticket.jobs@rockies.com no later than Friday, November 3rd, 2017.

Customer Service Representative, Inside & Outbound Sales

PRIMARY PURPOSE: 

  • Assist Inside & Outbound Sales Department with day-to-day operations
  • Support sales staff in ticket processing, distribution and finances
  • Work closely with Account Executives in an effort to reach/surpass revenue budget goal 

 

ESSENTIAL JOB FUNCTIONS:

  • Print and coordinate tickets for all outbound/inside sales (group tickets, etc.)
  • Create invoices and receipts for clientele when necessary
  • Process returns and past exchange tickets for OBS groups
  • Run and distribute balance due reports
  • Assist with ticket orders for special group sales (Faith Day, etc.)
  • Coordinate OBS's BP and Pre-Game ceremonies with Promotions department and ensure proper credentials are provided to clientele
  • Assist with mailings (run labels, spreadsheets, etc.)
  • Enter scoreboard messages for all OBS groups prior to each homestand
  • Assist in sending mass emails for OBS
  • Assist with Theme Days (youth parades, choir day, Faith Day, etc.)
  • Assist with special events for VIP clients

 

SUMMARY OF QUALIFICATIONS AND EXPERIENCE:

  • Hourly/part-time position
  • 9am - 5pm, Mon. - Fri
  • College degree preferred
  • Responsible individual with consistent work ethic
  • Proficient in Word, Excel, and Archtics ticketing system
  • Proficient in Adobe Acrobat XI Pro, Illustrator CC, InDesign CC, and Photoshop CC
  • Strong attention to detail
  • Excellent customer service skills
  • Excellent time management, problem solving, communication and interpersonal skills
  • Ability to handle multiple tasks in an efficient manner
  • Some physical requirements, day of game responsibilities
  • Consistent, punctual and regular attendance
  • Professional image and demeanor
  • Must take pride in providing error-free processing and top-quality reports
  • Strong ability to work well with co-workers and supervisors in a team environment
  • Ability to work a flexible schedule including evenings and weekends

 

Interested candidates must submit a cover letter AND resume via email to ticket.jobs@rockies.com no later than Friday, November 3rd, 2017.

Dugout Store Manager - Aurora

This is a full-time, benefit eligible position that is responsible for all operations of an individual team owned retail outlet as follows:

  • Conduct the daily operations of the store including depositing of daily receipts, credit card reconciliation, merchandise stocking, customer service and assistance.
  • Conduct daily individual game day ticket sales and Season Ticket exchange.
  • Responsible for ordering and maintaining an acceptable level of physical inventory and managing merchandise loss prevention.
  • Train, motivate and supervise part-time store staff.
  • Working knowledge of point of purchase and ticketing systems.
  • Responsible for overall store presentation and weekly merchandise displays.
  • Maintain an organized and up-to-date stock room.
  • Responsible for the maintenance, cleanliness and appearance of the store.
  • Assist in the development of marketing and advertising opportunities.
  • Store reporting responsibilities in the areas of Daily Sales Recap Sheets, Sales Reports, Ticket Sales Reports and employee timesheet approval.


Experience/Skills Requirements:

  • Minimum five years retail store operations management or similar experience
  • College degree preferred
  • Expert levels of customer service, cash handling, writing, oral communication, sales, research and analysis are required.
  • Proficient levels of computer and administrative skills are required.
  • Knowledge of receiving, inventory merchandise presentation, store display and overall layout
  • Detail oriented
  • Ability to train and motivate staff
  • Professional presentation
  • This is a retail oriented position and the hours can vary as needed
  • Strong ability to work well with co-workers and supervisors in a team environment


Qualified candidates should send their resume and letter of interest no later than Thursday,
November 16, 2017 via email to: retailjobs@rockies.com.

Full Stack Developer - Baseball Research and Development

POSITION SUMMARY:

The Colorado Rockies are currently seeking a full-time Full Stack Developer within the Baseball Research and Development Department. This individual will be a member of the Baseball Research and Development team and will assist in the continued development of the Rockies' proprietary Web Application along with the maintenance and development of proprietary databases and APIs. This position requires strong development skills and experience as well as a demonstrated ability for independent curiosity and a commitment to excellence while working within a team.

 

DUTIES & RESPONSIBILITIES:

UI/UX Design

  • Develop intuitive, easy to use interfaces and experiences for various applications and non-technical users.
  • Design for multiple form factors including but not limited to iPhone, iPad, Chrome, Safari, desktop, laptop, and large television size screens.
  • Design highly custom, easy to understand reports that showcase data and statistics in a creative and effective way for a variety of different users and use cases.
  • Create a design standard and style for all of our internal applications, reports and tools.

 

Web Development and API Integration

  • Maintain and contribute to various Colorado Rockies internal web applications.
  • Utilize data visualization libraries to create interactive charts and graphs.
  • Integrate with third party and internal APIs to retrieve and display data.
  • Optimize applications for maximum speed and scalability.

 

Database Administration

  • Maintain and update an internal data warehouse to support reporting and analytics.
  • Troubleshoot and diagnose data issues within the data warehouse.
  • Design and implement necessary schema changes or additions.
  • Monitor multiple database environments including development, staging and production systems.
  • Provide documentation and reporting on the status of the data warehouse.

 

API Development

  • Troubleshoot and maintain existing API Servers, as well as develop new APIs for future applications.     

 

JOB REQUIREMENTS:                 

Education and Work Experience

  • Bachelor's degree or completion of immersive technical program in Computer Science, Information Systems, Computer Engineering, Web Development or related field preferred.
  • Web development experience using HTML 5, CSS, and JavaScript.
  • Experience using a Model-View-Controller (MVC) framework such as Angular.io, Reacts.js or Ember.js. Understand the separation of concerns that an MVC framework provides.
  • Experience collaborating on code with the use of source control such as Git.
  • Experience with a Data Visualization Library such as D3.js.
  • Experience using a CSS library such as Bootstrap, or experience creating custom CSS libraries.
  • Candidates with some but not all education and/or work experiences are encouraged to apply.

 

Relevant Skills

  • Understand software development best practices and long-term maintainability of code.
  • Ability to effectively diagnose, isolate, and resolve complex problems using debug techniques.
  • Knowledge about working with REST APIs, JSON, XML, OAUTH 2.0.
  • HTML, CSS, LESS, Bootstrap.
  • JavaScript, CoffeeScript, Node.js.
  • Experience with MySQL, or other relational databases.
  • Understanding of API design.
  • Familiarity with the rules of baseball and an understanding of sabermetrics strongly desirable.
  • Candidates with some but not all skills are encouraged to apply.

 

Functional Skills

  • Effective written and verbal communication with both co-workers and vendors.
  • Passion for baseball and strong intellectual curiosity.
  • Develop and maintain successful working relationship with members of the Front Office.
  • Ability to work evenings and weekends required.

 

Qualified candidates should send their letter of interest and resume submittal to BaseballJobs@rockies.com no later than   November 10, 2017.

    Game Day Positions, Guest Services - Event Services, LLC

    Event Services, LLC is looking for outgoing, motivated and friendly people to join our Guest Services team during game days at Coors Field

     We have Guest Services Representative positions available:

    New employees start at the Gates which allows for experience in all aspects of Ticket Taking and Ushering. This also provides the opportunity to work in a variety of areas throughout the Ballpark.

     

    JOB RESPONSIBILITIES

    • Greet guests
    • Check and scan tickets
    • Conduct bag checks for prohibited items
    • Provide accurate ticket scan counts
    • Provide guests accurate directions and information
    • Check tickets in seating areas
    • Assist guests to seats and provide quality service to enhance Guest's experience

     

    REQUIREMENTS:

    • Friendly, outgoing personality a must
    • Positive attitude
    • Work schedule limited to Colorado Rockies Home game schedule
    • Seasonal, part-time employment
    • Salary range: Minimum Wage
    • Minimum of 40% commitment for all positions (32 games), higher commitment preferred
    • Paid mandatory training classes will be conducted as needed

     

    Interested candidates should mail a completed application (PDF) to:

    Event Services, LLC
    2001 Blake Street
    Denver, CO 80205

    Equal Opportunity Employer Statement

    The Colorado Rockies Baseball Club is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.