The Tigers are dedicated to accommodating the needs of guests with disabilities and their families/friends so that they may all enjoy their visit to Comerica Park. Comerica Park meets the requirements of the Americans with Disabilities Act. We also offer alternative features suggested by representatives of the disabled community. We strive to offer the finest fan service, offering a safe, clean and comfortable environment.
All Olympia Parking facilities have ADA compliant and accessible parking spaces that are reserved for guests with appropriate parking permits and a state issued license plates and/or placards.
Seating is available for our guests with mobility impairments and their companions in various seating categories throughout Comerica Park. Accessible seating is available throughout the ballpark offering unobstructed views of the playing field. There are a limited number of seats behind home plate (section 125-130) that are protected by the screen for our guests with visual impairments. Wheelchair accessible sections are located throughout all areas of the ballpark.
Seating is available at any box office window prior to the game date. On the date of the game, mobility impaired seating is available at the customer service window. Guests may exchange tickets for mobility impaired seating at any box office customer service window the day of the game. These tickets are subject to availability and an additional charge for upgrades may apply. Ticketed guests unable to be assisted by the box office will be directed to the main Guest Services office located in Section 130.
Access to 100 level, lower bowl seating is available via the ramps at sections 119 and 141. Access to the 200 level is available via the Montcalm Ramp near section 125 or the elevators located in the Tiger Club lobby section 109. Access to the 300 level is available via the Brush Street Ramp near section 140, the elevators at section 130, or the escalators at section 121.
We have Braille on room and door signs.
There are three Comerica Bank ATM locations within Comerica Park.
Conveniently convert your cash to a prepaid debit card with NO FEES or extra charges at a Reverse ATM kiosk. After inserting cash into the kiosk, the dispensed card will hold the same exact value as the cash that is inserted. The prepaid debit card can be used to make a purchase at the venue and at any location that accepts prepaid debit cards.
There are five Cash2Card kiosk locations within Comerica Park.
Closed Captioning of PA Announcements and videos on the Tigers scoreboard is provided during pregame and between innings on the upper ribbon boards along the first and third base lines.
Food in reasonable amounts and sealed bottled water are allowed.
Witherell and Adams Street at Rocket Entry.
There are elevators located on the first base side behind section 109 (for access to the Tiger Club and 200 sections) and on the third base side behind section 130 (for access to Suite Levels and 300 sections). Escalators are available on the concourse section 121, near the Comerica Bank Big Cat Court for access to the 300 level. For safety reasons, the escalators are upward moving only. 112 - Tiger Club between Comerica Entry & Rocket Entry, 122 (escalator) - Gate Comerica Entry/Gate D, 130 - Gate D, Ramps - 125/325, 140/340, 119/141.
Comerica Park Event Colleagues are properly trained to safely evacuate all guests in the instance such action is required. Contact the nearest event staff colleague for assistance. Be aware of your location at Comerica Park at all times. Identify the two exits closest to your seats. Listen and watch for instructions from the PA system, Scoreboard or Event Colleagues. In the event of an emergency, the Detroit Tigers ask that all fans act calmly, cooperate with event staff and are mindful of all guests in their area.
Permitted Items (after inspection):
Non Permitted Items:
Guests are encouraged to take non-permitted items back to their car. Items left at the gate are not the responsibility of The Detroit Tigers.
Guests with disabilities can use their cell phones to confidentially text security and guest services questions and concerns to Comerica Park Event Staff Colleagues. Text "SECURITY", followed by your section and explanation of your situation to 39844. Text STOP to cancel or HELP for info. Message and data rates may apply. A Comerica Park Event Staff colleague will respond to security matters or guest service questions.
The McLaren Healthcare First Aid Stations are on the main concourse behind Section 140 and on the upper (300 Level) concourse behind Section 331. If immediate medical attention is required, please contact the nearest Event Colleague for assistance.
The main Guest Service Office is location at section 130. The guest services staff is available to help with a variety of issues, including lost children, ticket issues, and other general questions and inquiries. The number for the main Guest Service Office is (313) 471-2436.
Other guest service locations are at Rocket Entry, and near section 210 and 330.
Detroit Department of Transportation (DDOT)
Contact at (313) 933-1300 or TDD-TTY route and scheduling information at (313) 834-3434 or detroitmi.gov/ddot/
To check availability of public transportation options, please visit the sites below or call for information:
The Detroit People Mover 962-RAIL (7245) | thepeoplemover.com
QLINE - streetcar service m-1rail.com
The Windsor Tunnel Bus (519) 944-4111 | city.windsor.on.ca
Metro Cars - private car service (800) 456-1701 | metrocars.com
Checker Cab (313) 961-8294
There are 2 ramps to assist guests getting to the upper levels of Comerica Park. The grade on both ramps conforms to ADA standards. The Montcalm Street ramp is located at section 125/325 and the Brush Street ramp is located at section 140/340. Two ramps are also located on the 100 level concourse to assist guests to lower bowl seating at sections 119 and 141.
Comerica Park has partnered with KultureCity to make all events hosted at the arena sensory inclusive. This new initiative promotes an accommodating and positive experience for all guests and fans with sensory needs. Sensory bags, equipped with noise canceling headphones, fidget tools and verbal cue cards are available to all guests who may feel overwhelmed by the environment. Guests wishing to check out a sensory bag may do so at the Guest Services Office located at Section 130. Guests must sign a waiver and leave a driver’s license or credit card, which will be returned upon receipt of the sensory bag in the same condition. Sensory bags are distributed on a first-come, first-served basis and are provided free of charge. For those who may need a quieter and more secure environment, guests also have access to the Nursing Lounge (Located behind section 210).
Service animals are allowed in Comerica Park. Pet relief area is outside Rocket Entry at Grand Circus Park. Emotional support animals are not allowed.
All private luxury suites and party suites are accessible by using the pedestrian bridge from the Tiger Garage and the elevators at that entrance or by entering the park at Comerica Entry, Rocket Entry, or Gallagher Entry and using the elevators near Section 132.
Guests are permitted to bring their own wheelchairs and other powered mobility devices to Comerica Park. Wheelchairs are available at each gate for transportation to and from the seating areas only. Upon entry to the park, please ask a ballpark representative for wheelchair assistance and they will be happy to help you. Wheelchairs are not available for individual use during the game. Please be aware that wheelchairs are assigned on a first come, first service basis. Therefore, during periods of heavy volume, guests may be asked to wait until a wheelchair becomes available to transport them to either their seats or back to the gates. In the event of a medical emergency, in which wheelchair service is required, please contact the nearest Event Staff Colleague. Wheelchairs are properly sanitized between each use. For storing your wheelchair, please speak to the usher in your section.
Comments/Suggestions/Questions
The Detroit Tigers and Comerica Park are continually evaluating ways to improve the experience and accessibility of our ADA guests. If you have questions or suggestions, please contact us at guestservices@tigers.com.