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Spring Training Rainout & Cancelled Games Policy

Please note, ticket refund parameters detailed below are applicable for the Spring Training games that were to take place at American Family Fields of Phoenix between March 12, 2020 through March 22, 2020 at American Family Fields of Phoenix.

Tickets purchased via credit card either online or through the phone via the Brewers or brewers.com will be automatically refunded. Refunds will include per ticket convenience fees.

Season Ticket Packages will receive a credit towards their 2021 invoice or can contact us via email at [email protected] to receive this account credit refunded.

Lawn Pass purchasers will receive a $10 credit per pass purchased in 2020. Credits will be automatically refunded to the credit card used for purchase.

Complimentary Tickets are not eligible for Refunds or Exchanges.

StubHub/Secondary Market Ticket Purchases: For tickets purchased via StubHub or another reseller, please refer to the ‘Help’ section of the site from which you purchased your tickets for details pertaining to postponed, rescheduled or cancelled events. The Milwaukee Brewers are not responsible for and will not provide any refunds or exchanges of any ticket purchased via StubHub or any other secondary market reseller. Any questions regarding tickets purchased via StubHub for a postponed, rescheduled or cancelled event should be directed to StubHub Customer Service at [email protected].

Tickets purchased via cash or check may utilize the following process to receive a refund. Refund requests for cash or check transactions must be postmarked by April 30, 2020.

Please send your contact info (name, full address, daytime phone number) and your tickets to:

American Family Fields of Phoenix
Attn: Ticket Refunds
3805 N 53rd Ave
Phoenix, AZ 85031

Please note the following regarding Cash & Check refunds:

  • No refunds will be issued at the stadium Ticket Office windows.
  • Tickets paid with cash or check will receive a refund via check to the contact information provided.
  • Ticket requests not sent as directed will cause delay of refund.
  • Please allow for a minimum of 6-8 weeks for processing.

For any questions on the 2020 Rain Out & Cancelled Games Policy, call 623-245-5506