Individual Tickets: marked "INDIVIDUAL" on the front of the tickets MUST be returned in order to receive a refund for unplayed games. This only applies to tickets purchased at the Busch Stadium Ticket Windows. Tickets for unplayed games must be submitted by December 31, 2019. Please click on the link below for a printable refund form. Complete the form and return unplayed tickets and the form to: St. Louis Cardinals Attn: Box Office Postseason Refunds, 700 Clark Street, St. Louis, MO 63102.
St. Louis Cardinals Unplayed Postseason Game Ticket Return Policy
The following policy applies to Cardinals tickets for 2019 Tiebreaker, Wild Card, Division, League Championship and World Series.
Phone and Web Tickets: marked "PHONE/WEB" on the front of the tickets have no refund value. St. Louis Cardinals phone and web orders will be automatically credited for any unplayed games. Refund will be processed within 21 days.
Season Tickets: marked "SEASON" on the front of the tickets will be automatically credited to the season account holder of record for unplayed Postseason games. Season tickets should not be returned and will have no cash value. Refund will be processed within 21 days.
MLB: Tickets issued through the office of Major League Baseball-marked "MLB" on the front of the tickets-will receive an automatic credit for any unplayed Postseason games. MLB tickets should not be returned and have no cash value. Refund will be processed within 21 days.
Broadcast Partners Tickets: Tickets issued through Major League Baseball's Broadcast Partners- marked "BROADCAST" on the front of the tickets-will receive an automatic credit for any unplayed Postseason games. Broadcast Partners' Tickets should not be returned and have no cash value. Refund will be processed within 21 days.
Club Tickets: Tickets issued through any of the Participating or Non-Participating Major League Clubs-marked "Clubs" on the front of the tickets- will receive an automatic credit for unplayed games from the Club that issued the ticket. Club tickets should not be returned and have no cash value. Refund will be processed within 21 days.
NL Championship Series games are On Sale Now!
Individual tickets for NL Championship Series games will be exclusively delivered digitally via the MLB Ballpark app.
Please adhere to published ticket limits (8 per game). Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by the St. Louis Cardinals in its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information.
Postseason Pregame Party Tickets
Cardinals Nation at Ballpark Village will host the Official Pregame Party before every home Postseason game. This ticketed event includes live entertainment, plus our championship buffet with ballpark favorites and a full service, all-inclusive bar!