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Entry Policies

ANIMALS
Service animals are welcomed at Petco Park. In keeping with U.S. ADA regulations, disabled guests may use either a dog or miniature horse that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. As such, animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.

On select promotional dates (such as Dog Days of Summer), a limited number of pets are permitted into certain areas of the ballpark. Exceptions will be made at the discretion and authorization of the San Diego Padres.

When the Park at the Park is open to the public, the City of San Diego enforces the "leash law" as stated in San Diego Municipal Code §63.0102 Use of Public Parks and Beaches Regulated (b)(2).

BAGS/BACKPACKS
For enhanced ballpark security and to expedite the entry process for all of our guests, Petco Park will prohibit bags with the exception for single compartment bags measuring 7" x 10" or smaller, infant and medical bags.

BANNERS AND SIGNS
The San Diego Padres welcome and encourage fan support including homemade signs and banners. To ensure that these articles do not distract others, we ask that guests adhere to the following guidelines:

The San Diego Padres request that banners not be placed in the direct sight line of the batter and/or hung in any area of the playing field or over seat backs, protective railings, infringe on the sight lines of other guests, obstruct any advertising signage or video ribbon boards, be larger than four (4) feet by eight (8) feet in size, or be commercial, political, or obscene in nature.

The Padres have sole discretion to permit or remove any sign or banner from the ballpark at any time.

BATS AND BROOMS
For general safety reasons, guests are not permitted to bring bats, brooms, wooden sticks, or rods of any sort into the ballpark. Small whiskbrooms or small souvenir bats are permitted. Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

BEACH BALLS
Inflatable items (such as baseballs, bats, beach balls, dolls, etc.), Frisbees, and other similar objects are prohibited inside Petco Park. Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

BOTTLES/CANS/OUTSIDE BEVERAGES
Factory-sealed plastic bottled water that is still, clear and unflavored and that is one (1) liter (32 ounces) or less, and soft-sided single juice or milk containers or ADA required liquids in a sealed container are permitted into Petco Park.

CAMERAS AND CAMCORDERS (ELECTRONIC RECORDING DEVICES)
Guests are welcome to bring still cameras, video cameras and other electronic recording devices with lenses smaller than 6 inches into Petco Park for their personal use. Guests must avoid obstructing the views of others when using video recording or photography equipment. The San Diego Padres reserve the right to request that guests discontinue filming or taking photographs on ballpark property.

CELLULAR AND SMARTPHONES
Guests are welcome to use cellular telephones in Petco Park provided their use does not disturb other guests.

CHEWING TOBACCO
The use of chewing or smokeless tobacco by guests is prohibited in Petco Park.

CHILDREN
Petco Park offers complimentary admission to children under thirty-six (36) inches in height, provided they are accompanied by an adult with a valid ticket. These children must sit in the lap of the accompanying adult and not occupy an additional seat.

EXIT/RE-ENTRY
Re-entry is permitted at Petco Park. Guests should get their digital ticket scanned before exiting and then re-enter at their designated gate indicated on their ticket.

FOOD AND BEVERAGE POLICIES
The San Diego Padres permit guests to bring food into Petco Park intended for individual consumption (not for groups of individuals) and should be consumed in one’s seat. Outside food cannot be brought into any ballpark restaurant, club lounge, or suite. Guests must also adhere to the following:

  • All food items should be wrapped, bagged, or left inside a container to avoid spillage.
  • Food that might be thrown as a projectile must be sliced or sectioned (i.e., oranges, apples, and other fruits).
  • Food containers must be soft-sided and comply with Petco Park bag policies.
  • Guests are allowed to bring one factory-sealed plastic bottled water that is still, clear, and unflavored and that is one (1) liter (32 ounces) or less, and soft-sided single juice or milk containers or ADA required liquids in a sealed container.
  • One (1) liter reusable water bottles (no glass) are permitted and must be empty upon entry into the ballpark.
  • California liquor regulations prohibit guests from bringing alcoholic beverages into Petco Park. Security officers at every gate will inspect packages, bags, and purses to prevent guests from bringing bottles, cans, or any other type of liquid containers of alcohol into Petco Park.

GATE TIMES
All entry gates will open to guests 90 minutes prior to first pitch. Season Ticket Members have access to enter 2 hours prior to first pitch at two designated gates (Park Boulevard Gate and Home Plate Gate). Gate times are subject to change for special events, including Opening Day, as well as post-season play.

GUEST CODE OF CONDUCT
The San Diego Padres and their contracted service partners are committed to ensuring a safe, comfortable and enjoyable ballpark experience for all guests. Team Members will be proactive and ensure the following:

The progress of the game or event is not disrupted by guests' actions or by unauthorized persons accessing the playing field or restricted areas.

Inappropriate or indecent clothing does not detract from the guest experience.

Guests can enjoy the ballpark experience free from foul or abusive language or obscene gestures.

Guests refrain from displays of affection inappropriate in a public family setting.

Intervention with an impaired or intoxicated guest is handled in a prompt and safe manner.

Guests present their tickets when requested and sit only in their ticketed locations.

The San Diego Padres reserve the right to remove any guest at any time who does not comply with the Guest Code of Conduct.

GUEST FEEDBACK
The San Diego Padres are interested in guests' opinions. Throughout the season, guests can express their thoughts by emailing [email protected].

LASER POINTERS
Laser pointers are not permitted inside Petco Park Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

NOISE-MAKING DEVICES
Musical instruments or any type of noise-making device are prohibited from being brought into Petco Park. Any exceptions will be at the discretion and authorization of the San Diego Padres. Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

PETS
Service animals are welcomed at Petco Park. In keeping with U.S. ADA regulations, guests may use either a dog or miniature horse that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. Animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.

On select promotional dates (such as Dog Days of Summer), a limited number of pets are permitted into certain areas of the ballpark. Exceptions will be made at the discretion and authorization of the San Diego Padres.

When the Gallagher Square is open to the public, the City of San Diego enforces the "leash law" as stated in San Diego Municipal Code §63.0102 Use of Public Parks and Beaches Regulated (b)(2).

PROHIBITED ITEMS
For the comfort and safety of all, guests are not permitted to enter Petco Park with hazardous or potentially disruptive items. For a complete list, please see Prohibited Items.

Guests are encouraged to leave prohibited items at home or in their car. All items are subject to search prior to entry. Any guest intentionally possessing a prohibited item inside Petco Park is subject to ejection from the ballpark and may be subject to criminal arrest and prosecution.

The San Diego Padres reserve the right to adjust Petco Park entry policies at their sole discretion without any prior notice.

For everyone's safety, Petco Park uses video surveillance cameras at all entry gates and inside the ballpark that are monitored 24 hours each and every day.

SEGWAYS
Segways for ADA purposes will be permitted within Petco Park during select baseball games, ballpark tours and any other ballpark event. When permitted, a Guest Services Representative will locate a suitable location for viewing the event or escort the guest to the nearest Guest Services Center. At no time will Segways be permitted on elevators or escalators within the ballpark.

If over 30,000 tickets for a baseball game have been sold or, in the case of another event, the event is at or over 70% capacity, Segways will not be permitted within Petco Park due to safety concerns related to the operation of a motor-driven device in crowded areas. If Segways are not permitted for a particular game or event, affected guests will be offered an opportunity to check their Segways with Guest Services Center and will be offered a conventional wheelchair in order to access the ballpark.

SHUTTLE SERVICE
Complimentary shuttle service is available for guests with ADA needs. The shuttles provide transportation between the Padres Parkade, Tailgate Park, the MTS Garage and Petco Park. The shuttle service is available two (2) hours prior to the start of a scheduled game and continues for approximately one-half (1/2) hour following the conclusion of the game. Guests upon arrival may also text SD (space) "requesting a shuttle and location" to 69050. Guests wishing to utilize this service following the game should report to the Home Plate Gate off of Park Boulevard as a designated shuttle pickup. Our guests' patience is requested. Service will be provided in the order that the calls are received.

SMOKING POLICY
Petco Park is a smoke-free facility. Cigarettes, e-cigarettes or any use of tobacco is not permitted.

STORAGE
Wheelchairs and strollers may be checked at the Guest Services Centers located on the Field Level (Main Concourse) at Section 108 or Section 135 or at the Upper Level near section 303.

Guests cannot check other personal belongings at the Centers other than wheelchairs or strollers.

STROLLERS
Petco Park welcomes guests with strollers. However, their use must not limit guest movement or block aisles.

Guests should refrain from leaving strollers unattended or storing them on the concourse or in the seating bowl unless they are small enough to fold under your ticketed seat

Strollers may be checked at the Guest Services Centers located on the Field Level (Main Concourse) at Section 108 or Section 135 or at the Upper Level near section 303,

UMBRELLAS
Large Umbrellas that block sightlines or signage. Small, collapsible umbrellas that will fit into a backpack or bag of the maximum allowed size (16" by 16" by 8") are allowed. Padres reserve the right to ask guests to lower their umbrellas for the enjoyment of all guests in attendance.

WATER BOTTLES
Factory-sealed plastic bottled water that is still, clear and unflavored and that is one (1) liter (32 ounces) or less, and soft-sided single juice or milk containers or ADA required liquids in a sealed container are permitted into Petco Park. Water fountains inside the ballpark will be unavailable during the 2021 season.

WHEELCHAIRS
Complimentary wheelchair escort service is available to assist guests between the gates and their ticketed seats. Wheelchairs cannot be “checked out.” Please see any staff member for a wheelchair escort.

Wheelchair Lifts are located throughout the ballpark to assist guests in accessing specific locations.

The San Diego Padres remain committed to ensuring that the Petco Park experience is an enjoyable and accessible one for guests with special needs.