The Red Sox today, March 12, 2020, issued the following statement and information for Red Sox ticket holders:
“The health and safety of our fans, players, and employees is of paramount importance. We thank them for their patience and support during this unprecedented time. We support Major League Baseball’s decision to suspend Spring Training games and to delay the start of the 2020 regular season. Effective immediately, all Fenway Park and JetBlue Park tours and events are suspended until further notice. We hope our fans and everyone across the country remain safe as we all work together through this challenging time.”
How can I get a refund for my Spring Training tickets?
All Spring Training tickets for the games from March 13-24 have been cancelled. Spring Training season ticket holders were issued a credit on their account for all unplayed games, valid for the 2021 season at JetBlue Park. All spring training individual game buyers who purchased tickets directly from the Red Sox have been issued a refund to the account holder of record.
When will the regular season start?
Based on the guidelines from the Centers for Disease Control and Prevention (CDC) restricting events of more than 50 people for the next eight weeks, the opening of the 2020 regular season will be pushed back in accordance with that guideline.
How will the schedule be adjusted for the 2020 season?
At this time, the start of the 2020 regular season has been delayed by at least eight weeks. No games have been cancelled. We are working with the league and will announce the effects on the schedule at the appropriate time.
I have tickets to games which have been postponed. What should I do?
When updated information becomes available with respect to the postponed games, we will notify ticket buyers directly. We ask that you hold onto your tickets for all home games as Major League Baseball and the Boston Red Sox continue to evaluate events leading up to the start of the season.
Are Fenway Park Tours still available?
All tours for both Fenway Park and JetBlue Park have been suspended indefinitely.