One Royal Way
Kansas City, MO 64129
816-504-4040
1-800-6ROYALS
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Elevators
Elevators are located near the escalators on both the first and third base side and in the UMB Diamond Club Lobby. Guests needing access to the 100 level seating must use the elevators located in the UMB Diamond Club (behind home plate on plaza level) or Hall of Fame lobby (behind section 206). UMB Diamond Club Lobby elevators are designated for guests with tickets for the CommunityAmerica Credit Union Crown Club, UMB Diamond Club, Loge and Triple Crown Suites, and are accessible for any guests with disabilities. In the event of an emergency evacuation of the stadium or during inclement weather, elevators will be used for guests with disabilities only.
Employment
All open positions are located under "Job Opportunities" on royals.com. We do not accept applications for unopened positions.
Escalators
There is one escalator located behind home plate on the Plaza Level, and there are escalators located next to the spiral ramps on both the first and third base side. All escalators go to the plaza, loge and view levels. The escalators will not be operated during an emergency evacuation of the stadium or during inclement weather. Guests who have difficulty walking should use the elevators.
Event Booking
There's more than just baseball at Kauffman Stadium. Nearly every area of the ballpark is available for private events, and our event staff will see to it that every detail is customized to your needs. Whether you are planning an intimate dinner at home plate, a wedding reception or a corporate retreat - the team at Kauffman Stadium will provide world-class service for an extraordinary experience. Please contact our Event Coordinator at KauffmanCatering@aramark.com.
Exit And Re-entry
To help ensure everyone's safety, the Kansas City Royals have a no re-entry policy at the ballpark. Guests will be allowed to exit and re-enter the stadium in the event an emergency is encountered while attending any event at the stadium or with a valid excuse approved by Stadium Management. Guests must visit the plaza level Guest Services Office behind home plate for approval and to redeem their re-entry wristband.
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Hall Of Fame Presented By Commerce Bank
Visit the Royals Hall of Fame, presented by Commerce Bank, located inside Gate A on the left-field Plaza Level concourse. Stop by and learn the history of the Royals and professional baseball in Kansas City. Guests can see the Royals' 1985 and 2015 World Series Championship trophies, the 1980, 1985, 2014, and 2015 American League Championship trophies along with other artifacts from Cy Young Awards to Rawlings Gold Gloves and other memorable items from throughout Royals history. During the 2026 season fans can also enjoy Kauffman Stadium's exclusive 'From College to Cooperstown' exhibit including artifacts from players enshrined in both the College and National Baseball Hall of Fames on loan from the National Baseball Hall of Fame & Museum in Cooperstown, NY.
Handouts
Handouts in the parking lot are not permitted at any time. Additionally, selling or reselling of items is also not permitted in the parking lot.
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Laptops/Tablets
Laptop computers and tablets are permitted into Kauffman Stadium provided they comply with the bag policy.
Lexus Complete Seats
Enjoy all the action and access an all-inclusive food and beverage stand full of ballpark staples. Menu includes All-Inclusive: Hot Dogs, Nachos (chicken, carnitas, deluxe toppings), Popcorn, Cookies, 16oz Fountain Soda and 16oz Water.
The Price Chopper Little K
See Outfield Experience.
Lost Children And Guests
Children who are separated from their family or friends may be escorted by a stadium staff member to one of the Guest Services offices, located on Plaza Level behind the UMB Diamond Club Lobby, or on View Level behind home plate at section 420. All children are encouraged to visit Guest Services for a Child ID Bracelet when they first arrive.
Lost And Found
Lose something during a game? Visit one of the Guest Services offices, located on Plaza Level behind the UMB Diamond Club Lobby or on View Level behind home plate at section 420. To inquire about lost or found items after a game, please call 816-504-4201 from 9 am to 5 pm, Monday through Friday. We will keep every lost item for up to 30 days. If unclaimed, items will be donated to charity after 30 days.
Lyft
See Rideshare.
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Nursing Room
The mothers’ nursing room is located on Plaza Level behind home plate next to First Aid.
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Outfield Experience presented by Price Chopper
The Outfield Experience consists of the Little K, Sluggerrr's Mini Golf at The K, Pitching Mound, Batting Challenge, Base Run, Pop-A-Shot, and the Carousel. It is also the location of the Royals Hall of Fame presented by Commerce Bank, Rivals Sports Bar, Blue Moon Tap Room, New Era Cap Store, Fountain Team Store, Belfonte Ice Cream, the Miller Lite Fountain Bar, Joes KC Bar-B-Que, Sonic Slam Section, QuikTrip Fountain Deck, Boulevard Concession, Price Chopper Patio, and the Royals.TV Broadcast booth.
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Parking
Parking spaces are available for vehicles and buses. The Truman Sports Complex provides spaces reserved for vehicles displaying disabled permits or tags. The complex exceeds in the number of disabled parking spaces required by the ADA. An over-sized vehicle is any vehicle that takes up more than one parking space. In case of a rainout, parking is refundable and season ticket holders receive a new parking pass. For the latest information on parking and directions, please click the more info link below.
There are multiple parking pass options available for a 2026 regular season game. When purchasing parking online in advance, a General Parking pass is $21, a Reserved Parking pass is $36, and an Oversize Vehicle Parking pass is $41. We highly encourage fans to pre-purchase parking, but if unable to do so, parking can be bought at the gate for $30 for General, $45 for Reserved, or $50 for Oversized Vehicle. Fans can pay via credit card at the designated tollbooths at Gates 2–4, 5, or 6.
Parking passes will be digital and need to be pulled up and scanned through the window at the toll booth on the MLB Ballpark app.
Guests will be asked to keep their parking pass in a position to show staff. Staff will direct guests to the parking lot closest to where they will enter the stadium.
STM Reserved and Premium parking will receive a hang tag for the traffic directors to identify and direct to the corresponding lot.
In case of a rainout, parking passes will be subject to the Royals' announced policy for the specific Event. For the latest information on parking and directions, please click the more info link below.
Pets
Please note that pets/animals are not allowed into the Truman Sports Complex or inside Kauffman Stadium unless they are service animals. Pets/animals left inside vehicles while on the Truman Sports Complex may be subject to animal cruelty violations from the Kansas City Animal Control Department. Please see SERVICE ANIMALS for more information.
Players - Contacting
See Fan Mail/E-mail.
Postponements
In the event that a game is canceled or postponed because of rain, inclement weather conditions, or other reasons beyond the control of the Royals, tickets will be subject to the Royals' announced policy for the specific event. The Royals will announce the updated policy for the event through the media or royals.com/weather.
Promotional Items
Check out our 2026 Promotional Calendar. Learn More.
Public Transportation
See Bus Transportation.
Publications
Royals Publications are available for purchase at Kauffman Stadium, by calling the Ticket Office at 1-800-6ROYALS and on royals.com.
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Radio Affiliates
Royals games are broadcast locally on KCSP 610 AM and 96.5 The Fan, plus additional stations throughout the Midwest (subject to change).
Radios/Televisions
Hand-held radios and televisions are welcome at Kauffman Stadium as long as they do not interfere with other guests' enjoyment of the game. The Royals reserve the right to ask any guest to discontinue the use of such devices. All guests also have access to the radio broadcast in-stadium through Royals Live Audio found in the MLB Ballpark app.
Rainouts
In the event that a game is canceled or postponed because of rain, inclement weather conditions, or other reasons beyond the control of the Royals, tickets will be subject to the Royals' announced policy for the specific event. The Royals will announce the updated policy for the event through the media or royals.com/weather.
Re-entry Policy
There is no re-entry permitted for any event held at Kauffman Stadium. Once a guest has exited through the stadium gates, they are not permitted back into the stadium.
Rideshare Info
Rideshare services like Uber, Lyft, and Taxi Service are available at Kauffman Stadium. Pre-Game: East Side: Enter through Toll Gate 3, dropoff in front of Blue KC Gate D (first base), then exit to the west through Gate 7. West Side: Enter through Toll Gate 5, drop off in front of Price Chopper Gate B (third base), exit to the west side at Gate 7. Post-Game: Enter through Gate 1 and look for the designated Traffic Row in the middle of Lot A.
Rivals Sports Bar
Rivals Sports Bar, located just beyond right field, offers an indoor/outdoor model to allow fans inside of Rivals and those on the concourse the opportunity to enjoy a sports bar atmosphere. Rivals is home to a twelve 60-inch television display showcasing many views and programs. The kitchen offers a refined sports bar menu, while the bar offers an extensive selection of beers, seltzers, and canned cocktails as well as signature cocktails including the Frozen Royal Rita.
Royals Authentics Store
The Royals Authentics store is located on the third base side of the Plaza/Field Level of Kauffman Stadium near section 225 and Price Chopper Gate B. Royals Authentics features a wide selection of Major League Baseball authenticated items, including game-used bats, baseballs, bases, jerseys, caps and more! In addition, Royals Authentics carries collectibles autographed by current and past Royals players. All game-used and autographed items have been authenticated by Major League Baseball with a tamperproof hologram. A portion of all proceeds will benefit Royals Charities. Guests may visit the Royals Authentics store when gates are open to Kauffman Stadium until the end of the game or purchase items at any time via their online shop (www.royals.com/authentics), online auction page (www.royals.com/auction) emailing royalsauthentics@royals.com or calling (816) 504-4041.
Royals Hall Of Fame
See Hall of Fame.
Royals Live Audio
Tune into Royals Live Audio when you are at Kauffman Stadium and listen to our radio and PA broadcast from your favorite Royals voices. Enjoy 96.5 The Fan or our in-stadium PA broadcast while watching a game at Kauffman Stadium. Listen to all the action from your seat using just your cell phone and headphones. Learn More.
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Schedules
The Royals season schedule is now available online at royals.com.
Scorecards
Scorecards are available at our Guest Services offices, located on Plaza Level behind the UMB Diamond Club Lobby, or on View Level behind home plate at section 420.
Season Tickets
Various season ticket packages are available to fit the needs of any fan and budget. Visit the Ticket Sales and Services Center located on the Plaza level next to the Royals Team Store or call (816) 504-4040, option 2.
Seating Policy
Guests should sit only in the seats for which they hold valid tickets. We ask guests to be considerate of entering the seating area while the game is in play so that all guests can enjoy the game.
Security Measures
In order to maximize safety and guest experience restrictions exist on what can be brought into Kauffman Stadium. Each fan may carry one clear plastic, vinyl, or PVC bag no larger than a 12 x 12 x 6 inches or a one-gallon clear plastic freezer bag (Ziploc bag or similar). Additionally, fans may also carry a small clutch no larger than 9” x 5” that is subject to search. Exceptions may be made for medical reason or manufactured diaper bags that accompany infants and young children.
The following items are prohibited from Kauffman Stadium:
- Marijuana or illegal narcotics, including accessories or paraphernalia associated with marijuana or illegal narcotics
- Any drinks beside water or sports drinks (one sealed/unopened 1-liter or smaller bottle per person allowed). Frozen bottles of any liquid are prohibited. Soft-sided single juice or milk containers or ADA required liquids may be allowed in as well.
- Weapons/fireworks (including all guns and pocket knives)
- Items that could be projectiles
- Cameras with 12" or more lenses
- Banners or flags with sticks in them
- Bullhorns/airhorns/cowbells (or other noise makers deemed by staff unacceptable)
- Lasers or laser pens
- Brooms in excess of 4 feet in height
- Coolers of any kind
- Anything that can obstruct a fans view
- Wrapped presents and/or gifts of any kind*
- Pets or animals not documented as service dogs
- Aerosol cans (i.e. sunscreen, hairspray, mace, etc.)
- Toy guns or toy knives
- Baseball Bats
- Beach Balls or other inflatables
- Unmanned Aerial Vehicles
- Any other items deemed inappropriate or dangerous by ballpark personnel.
If any of the above items are discovered at our gates, our security staff members will ask that you return these items to your vehicle or throw them away. Prohibited items will not be stored at the gates or guest services. If discarded all items will not be able to be found in the future.
Metal Detection: Per MLB Security Standards, all guests will be asked to comply with metal detection screening in order to gain entrance into Kauffman Stadium. Guests who do not comply with metal detection screening will be given the alternative of a physical pat down by a security representative. Please note that metal detection screening policy is in the best interest of our guest's safety.
Fountains: If at any time a guest enters a fountain, they will be immediately arrested, transported to the police station downtown and charged to the fullest extent of the law.
Entering the Playing Field: If a guest enters the playing field they will be immediately arrested, transported to the downtown police station and charged to the fullest extent of the law. Fines for entering the fountains or the playing field can be well over $1000 plus court costs as well as the arrest record.
Sensory Rooms presented by JE Dunn
The Kansas City Royals Foundation Sensory Room presented by JE Dunn are located inside each dugout concourse along the first and third base side closest to the elevator. Each Royals themed room is enclosed, furnished, and features several sensory friendly features like puzzles, fidget items, bean bags, textured walls, activity panels, and wall art. Each room can accommodate a few families at a time. Please contact Royals Guest Services ahead of the game if you are interested in using the sensory rooms.
Service Animals
Guests are permitted to bring service animals into the Truman Sports Complex and Kauffman Stadium. Guests are required to notify staff upon entry if a service animal is present for record keeping purposes.
Sluggerrr
The Best Mascot in Major League Baseball, Sluggerrr, is the official mascot of the Kansas City Royals. Our light-hearted lion made his rookie debut in 1996 and can be found throughout the community year round and entertaining thousands at Kauffman Stadium! In 2017, Sluggerrr became only the fourth MLB Mascot to be inducted into the Mascot Hall of Fame and was recently named the Best Mascot in Major League Baseball in 2024, voted on by the league mascots. Sluggerrr is available for all kinds of special events (corporate events, school visits, charity fundraisers, birthdays, or other private parties) as well as in-game visits and tailgates! Sluggerrr is available for photos during the 4th Inning of every Royals Home by the Lil' K. For more information on getting up close and personal with the Best Mascot in Major League Baseball, contact the Sluggerrr hotline at 816-504-4332 or visit Sluggerrr's page on royals.com. Stay up to the minute with Sluggerrr by following on Instagram (@kcsluggerrr).
Smoking Policy
Smoking and vaping is not permitted except in designated areas. Smoking sections exist on Plaza Level along the fence line behind the 1st base and 3rd base Stadium walls as well as on View level on the backside of the Boulevard Space Station.
Sonic Slam Seats
When a Royals player hits a home run that lands in the Sonic Slam Seats, those ticketed fans sitting in those sections (101, 102, 103) will win a $5 Sonic Card. All fans sitting in the Sonic Slam Seats will need to report to Guest Services by the end of the game in which the homerun is hit to receive their card.
Offer is subject to availability
Souvenirs
Kansas City Royals merchandise is available at the Royals Team Store located at CommunityAmerica Gate C behind home plate. Upper Level locations include the Loge Level Store on the Third Base Side next to Boulevard Brewing Craft & Draft and the View Level Store behind Home Plate. In the Outfield you will find Throwbacks located at the Royals Hall of Fame, The Show featuring official on-field merchandise located in right center field, the Fountain Team Store and the New Era Store all located near the Outfield Experience. A New Era Kiosk is also located on the Plaza Level near first base and third base. Merchandise includes caps, jerseys, tees, and other apparel and a large assortment of novelties and publications.
The Royals Team Store features exclusive product from Nike, New Era, 47 Brand, Homage, and much more. Support your Royals and find the best selection of Royals gear right here at The K.
Speakers Bureau
As you plan your organization's event schedule, please keep in mind that the Royals provide speakers and/or appearances for civic and charitable functions. Members of the Royals senior management team and Royals alumni are available to share their experiences in an informative and entertaining presentation. Please note, however, that the Royals recommend you do not center your event around a player appearance due to scheduling challenges.
Stadium Tours
Get a behind the scenes look at Kauffman Stadium. Click on the link below for more information on dates and tour details:
Standing
Guests visiting Kauffman Stadium are asked to enjoy the game from the comfort of the seat indicated on their ticket. Please keep in mind that when you stand, you block the view of other guests behind you. It is not the Kansas City Royal's intent to limit guest's enjoyment of the game and we encourage cheering after great plays, but continuous standing in seating areas will not be tolerated.
Standing Room Only Areas
Standing Room Only (SRO) is available in clearly marked areas throughout the ballpark.
Strollers
Strollers must fold up and fit under a seat without restricting aisle access. Strollers may be checked into any Guest Service office as well if they do not fit under the seating area.
Summer Fireworks
There will be a fireworks display after the Friday night home games from April 3rd through the end of the regular season, courtesy of Price Chopper and Oreo (weather and wind conditions permitting).
Sunscreen
Sunscreen is allowed inside the ballpark if it is lotion-style; aerosol sunscreen is not allowed inside The K. If you need sunscreen during your time at The K, visit First Aid stations or Guest Services offices. Sunscreen is also available for purchase at the Team Store.
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Tailgating
For more information on tailgating or to book a space in the Hall of Fame Pavilion or our other tailgating areas with special catering options, contact groupsales@royals.com.
Please review the following tailgating guidelines:
- Guests will be asked to enter the game or leave the complex beginning in the 2nd inning. Tailgating throughout the game is prohibited.
- Saving spaces is prohibited.
- Buying additional parking spaces to tailgate is prohibited.
- Tailgating in a parking space is prohibited.
- Do not block the roadway.
- Outdoor camping toilets are prohibited.
- The parking lots close one hour after the event ends.
- Tailgating will be allowed, but guests must only use the tailgate area behind their vehicle.
- Larger tailgating groups could be asked to move to Lot N depending on the size of the group.
Please contact Outdoor Restroom Inc (ORI) for a personal restroom 816-229-4468.
Tavern Tables
Tavern Tables are located on the lower level right in the heart of the action. Plus, you’ll receive a custom specialty pizza, a bucket of four domestic beers of your choosing, AND in-seat service provided by a Kauffman Stadium server. Let us treat you to a night out with toppings, taps, and tabletops!
Taxis
See Cabs.
Team Store
The Kansas City Royals Team Store is located at Gate C, behind home plate. The 7,000 square foot store is your home for all your Kansas City Royals merchandise, novelties, collectibles and more! There are additional team stores throughout the entire stadium and all levels; including the outfield experience, plaza level, Loge level and view level.
For more information including store hours please visit the Royals Team Store information page or contact us at KCSports@aramark.com or 816-504-4045. Follow us on Twitter and Instagram @royalsteamstore.
Ticket Office Hours
During the off-season the Box Office hours are as follows:
Monday-Friday: 9 a.m. - 5 p.m.
Saturday & Sunday: Closed
Tickets By Phone
The Royals Ticket Sales Team is available by phone at 816-504-4040 and email at ticketservices@royals.com Monday-Friday from 9 a.m. to 5 p.m.
Ticket Scalping
Re-sale of Royals tickets and/or parking passes is not permitted on the Complex. To avoid problems with counterfeit, stolen or inflated-priced tickets, guests should purchase tickets only through authorized ticket outlets.
Tours
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UBER
See Rideshare
UbiDuo3
We are happy to enable our guests to communicate directly without communication barriers. The UbiDuo 3 provides an accessibility solution that eliminates communication barriers between deaf, hard of hearing, and hearing people. If you would like to communicate with our staff we have devices located in our Main Guest Services location on Plaza level.
Umbrellas
Guests may bring small push-button umbrellas (no large golf umbrella) into Kauffman Stadium as long as they do not interfere with other guests' enjoyment of the game. For the comfort and consideration of all guests, it is requested that those using umbrellas be considerate of those around them.
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Weather
The Royals have a detailed weather safety plan in place that is reviewed every season. Every usher at Kauffman Stadium is trained to move guests to safety at a moment's notice. In the event of severe weather near The K, guests will be instructed to move to safe areas by ushers, public address announcements and instructions on the CrownVision scoreboard. The Royals consider the safety of our guests first priority and monitor conditions continuously during all games and other events.
Wheelchair Assistance/Seating
See Guest with Disabilities Information.
Will Call
All tickets and parking passes will need to be accessed via the MLB Ballpark app. There will be no printed tickets for the 2026 season.
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You
Our guests, are the focus of everything we do. Royals employees are committed to making your experience at Kauffman Stadium a memorable one. We welcome your comments and suggestions at our Guest Services office, located on Plaza Level behind the UMB Diamond Club Lobby, or on View Level behind home plate at section 420. Guests may also contact our Guest Experience department via email, guestservice@royals.com or phone, 816-504-4201. Thank you for visiting Kauffman Stadium.
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