Membership FAQ

What are digital tickets?
All season ticket Members receive their season tickets conveniently through the MLB Ballpark App digitally.

Can I still get printed tickets?
All tickets are fully digital through the MLB Ballpark App. If you do not have a smartphone or have additional questions regarding digital tickets, please contact your Account Specialist or Membership Services at 619.795.5020.

As a Member, do I get a discount on additional tickets throughout the season?
As a Member, you receive a special discounted Member rate on additional tickets based upon your Member Level (Platinum, Gold or Blue). For the 2024 season, we have expanded our game tiers to include Tier 1 through Tier 10. Up to two (2) tickets can be purchased at your discounted rate for Tiers 1-4 Games and up to four (4) tickets at your discounted rate for all other tiered games. Additional tickets purchased at your Member price cannot be resold and all service fees on additional tickets will be waived when purchased online through Account Manager.

Does my Season Membership plan come with Opening Day tickets?
Current Members are guaranteed Opening Day tickets. Platinum and Gold Members will have Opening Day included with their plan. Blue Members will be able to purchase Opening Day tickets through a pre-sale.

How do I attend Member Exclusive Events?
One of the best benefits of being a Member is access to exclusive events. We host a variety of events throughout the year specifically for our Members and you will receive communication to RSVP for these events as they become available. Events may range from Movie Nights on the Field, to Road Trips for away games, to Player Photo Day, and more! In addition, prior to every home game, Members can attend our Member Happy Hours at specific locations at Petco Park featuring drink specials.

Do Members get into the ballpark early for home games?
Members can enter Petco Park two hours prior to first pitch (30 minutes before the general public) at the Member-only lines available at the Park Boulevard Gate and Home Plate Gate entrances. In addition, for one game per homestand, the Park Boulevard Gate opens even earlier for Members to watch the Padres Batting Practice. For more information on Member Batting Practice and the dates for the 2024 season, click here.

Do Members get pre-sale opportunities for other events hosted at Petco Park?
When available, the Padres offer special Member-only presales for non-baseball events hosted at Petco Park.

Does the Team Store merchandise discount work online?
Your merchandise discount (10%) is valid only at the Padres Team Store located at Petco Park. Show your Member Discount Card in the MLB Ballpark App and accompanying photo ID to secure your Member discount.

How do I get my MLBShop.com discount?
Members receive their 15% off discount code prior to the start of each season which can be used on mlbshop.com at checkout.

How do I get the Free MLB.com At Bat subscription?
All Members who renew or purchase by January 31 will receive a free MLB.TV subscription in the following spring. Please note, this subscription does not include Padres games.

What other exclusive benefits do I receive as a Member?
Members receive a variety of benefits that offer access, discounts, and convenience. For a full list of your Member Benefits, please click here.

How do I exchange tickets?
The San Diego Padres Ticket Exchange Program is a benefit exclusively for Platinum, Gold and Blue Members. Tickets may be exchanged based on game tier designations as per the subsequent policy. Up to 50% of your games can be exchanged. The games in each tier can be found here. Online exchanges must be completed at least 48 hours prior to the game being exchanged. If you utilize the online exchange request form, a minimum of five days in advance of the game you are exchanging out of is required.

Account Manager is the perfect tool if you are looking to make a simple exchange of one game and into another game. For more complex exchanges, you may use the online exchange request form which will be added to this page closer to the 2024 season. We are unable to accommodate requests for specific seat locations through this form as all exchanges are based on which tickets are available at the time of the exchange. If you prefer to select your exact seats, please complete your exchange in your online Account Manager.

All exchanges must be made in writing and will not be accepted over the phone.

What are the exchange guidelines?
All Padres home games are categorized in tiers. The 2024 Season has ten tiers of games. Members can exchange Tier 4-10 games for other Tier 4-10 games. Tier 2 and 3 games may be exchanged for other Tier 2 and 3 games. Tier 1 games are not eligible for exchanges. If the game tier or seating location is priced higher than your original seats, you will pay the difference during the checkout process. If you are exchanging into a lower tiered game or less expensive seating location, you will not receive credit for the difference in price. Only tickets that are fully paid can be exchanged. Please click here for more information regarding exchanges.

When can I start exchanging my tickets?
Ticket exchanges will begin once tickets are active in your Padres Account Manager. You will receive an email from the Padres once your tickets are available to manage online.

Can I sell games in my Season Membership plan?
Members can post and sell up to 50% of their tickets on the secondary market. Members may not sell any additional tickets purchased with their special Member discount. Members who violate this policy will be classified as a Ticket Reseller and will be subject to additional restrictions including the possibility of revoked seats.

What other actions can I take with my season ticket plan?
You may donate your tickets to the Padres Foundation or forward your tickets to friends or family to use. All these actions can be done from Account Manager.