My Phillies Tickets Guide FAQs
Why is having a My Phillies Tickets account useful?
My Phillies Tickets is your "one stop shop" for managing all aspects of your Phillies season ticket account from renewing your season tickets, to updating account information, forwarding game tickets to friends/family, and posting tickets on StubHub.
Why should I link a My Phillies Ticket account with an MLB.com account?
Creating a new account or linking an existing MLB.com account allows you to take full advantage of the My Phillies Tickets features, particularly your ability to synchronize all of your ticket activity from phillies.com on one account (season tickets, individual game purchases or tickets bought/sold via StubHub).
How do I access My Phillies Tickets?
Initially you will use your new account number and password (provided to you via email) to sign in. After your initial sign in, we recommend syncing your Phillies account with an MLB.com account. In doing so, you will be able to synchronize all of your ticket activity from phillies.com onto one account (season tickets, individual game purchases or tickets bought/sold via StubHub).
Can I renew my season ticket package via My Phillies Tickets?
My Phillies Tickets makes renewing your season ticket plan quick and easy. After logging into your account, click on "My Pending List", select the item that you'd like to make a payment toward followed by the payment plan option that best suits you, then enter and submit your payment information. Following payment, you will receive an email confirmation.
What do I do if I can't remember my account number to access My Phillies Tickets?
From the sign in page, click "Retrieve Account Number" and you will be prompted to enter the email address on your account. An email containing your account number will be sent to you.
What do I do if I can't remember my password to access My Phillies Tickets?
From the sign in page, click "Reset Password" and you will be prompted to enter both the account number and email address on your account. An email containing your new password will be sent to you.
How do I get a receipt of my ticket donation?
An email confirmation will automatically be sent once the donation is complete. This email will display the seats donated and will serve as a receipt of your donation.