Gates open 90 minutes prior to game time. Gate opening times may vary if a game is rescheduled.
CAN I PURCHASE FOOD VOUCHERS FOR MY GROUP?
Great American Ball Park Cash is sold in $10 increments. The vouchers are good for food, beverages and merchandise purchased at the ballpark OR you can choose Added Value ($AV) to load any increment onto your ticket; This money lives in the barcode and the barcode gets scanned at the concession stands. Call Group Sales at (513) 765-7600 to buy these certificates or for further information.
WILL MY GROUP'S NAME BE ON THE SCOREBOARD?
Guests purchasing 15 or more tickets through the Group Sales Department receive a complimentary scoreboard message, subject to approval by the Reds. Messages must be given to your group sales representative no less than 48 hours prior to game day. Messages are limited to 50 characters including spaces.
IS THERE SOMEWHERE MY GROUP CAN HAVE A MEETING PRIOR TO THE GAME?
The Crosley Room and the Sharp Business Systems Conference Center offer an ideal location for pregame meetings for groups of 20-90. Conduct business with your Guests before a Reds game in one of our conference rooms, then stay to enjoy the game. Contact (513) 765-7237 to reserve your meeting space.
CAN I LEAVE TICKETS AT WILL CALL?
Guests may drop off tickets for members of their group at the "paid" Will Call windows located at the Main Ticket Office at Crosley Terrace. When dropping off tickets you will be required to fill out individual envelopes for each guest. Will Call windows are open 90 minutes prior to game time. Tickets that need to be picked up prior to your game date should be left in the Advance Will Call also located at the Main Ticket Office. A photo ID is required to pick up any tickets at Will Call.
ARE BANNERS OR SIGNS ALLOWED IN GREAT AMERICAN BALL PARK?
The Reds welcome banners and signs that adhere to the following guidelines:
Please do not place banners/signs in the eyesight of the batter and/or hanging over the outfield fences or anywhere inside the playing field. Banners should in no way infringe on the sightlines of other Great American Ball Park Guests. Banners/signs may not be commercial, political, derogatory or obscene as determined by the Reds. Signs must not utilize wood or metal material or other types of objects for support and may only be affixed with string or plastic ties. The Reds recommend that banners and signs be foldable or collapsible in order to comply with the 16" x 16" x 8" Major League Baseball size requirement. The Reds reserve the right to remove any banner/sign.
AM I ALLOWED TO BRING FOOD TO THE GAME?
Fans may bring their own food with them to the game. However, no food or beverages may be brought into hospitality areas. The containers for the food must not exceed the 16" x 16" x 8" Major League Baseball size requirement.
DO THE REDS ALLOW COOLERS IN THE BALLPARK?
Guests are welcome to bring SOFT-SIDED coolers into Great American Ball Park provided the coolers' dimensions do not exceed the16" x 16" x 8" Major League Baseball size requirement. HARD-SIDED coolers of any size are prohibited from entering the ballpark. Coolers and all Carry-In items are always subject to inspection by Reds personnel prior to entrance to the ballpark or at any time while inside the ballpark.
WHAT IF I NEED A WHEELCHAIR TO GET TO MY SEAT?
Guests in need of a wheelchair transport can make their request to the nearest Cincinnati Reds Event Staff Employee, either of the two Fan Accommodation Stations located at Sections 119 (near Gapper's Alley) and 420 or at any of the First Aid Stations located near Sections 109, 127 or 409.
CAN MY GROUP VISIT THE REDS HALL OF FAME AND MUSEUM?
The Reds Hall of Fame and Museum is open when the Reds are home from 10 a.m.-8 p.m. for night games and 10 a.m. until 2 hours after the end of afternoon games. Groups attending a game may purchase discounted museum tickets for $4 each when buying in advance of their game date. Please ask your Group Representative for additional details.
DO CHILDREN NEED A TICKET?
Great American Ball Park offers complimentary admission to children 3 years of age and under. However, we do request that these children sit on their parents' or guardians' laps and not occupy additional seats. Promotional giveaway items are only available for ticketed guests. Tickets for children four years and older are priced the same as adult tickets.