The Box Office at the main Crosley Terrace entrance (corner of Second Street and Joe Nuxhall Way) will be open for purchasing tickets and Will Call, along with any digital ticketing questions you may have
Great American Ball Park A-Z Guest Guide
TICKETING
Digital tickets in the MLB Ballpark app can easily be forwarded to other guests in your party and scanned separately. You may also save your digital tickets in your mobile wallet in advance of the game.
The Information Guide was created by the Cincinnati Reds to assist Guests during their visits to Great American Ball Park.
The information is presented in alphabetical order for your ease of use and is always subject to change.
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1869 RED STOCKINGS PAVILION
In celebration of the 150th Anniversary of baseballās first professional team in 2019, the 1869 Red Stockings Pavilion, made possible by the Castellini Foundation, is located adjacent to the Reds Hall of Fame and Museum. The pavilion highlights the players and principals of the team whose innovative approach to fostering a prolific team remains the basic model used today in professional baseball.
A
ACCESSIBLE ACCESS
The Reds are committed to providing every Guest with a comfortable and enjoyable experience at the ballpark. Great American Ball Park is a fully accessible ballpark for all Guests.
Accessible parking is available in the East section of the Central Riverfront Garage (formerly called the Great American Ball Park Parking Garage) for $20 and in the East Garage for $12. While the number of accessible parking spaces is more than adequate, Guests are still encouraged to arrive at the time gates open to improve their chances of obtaining an accessible parking space.
Parking passes valid for Central Riverfront Garage can be purchased in advance by contacting the Reds at (513) 765-7400 or online at reds.com/parking.
Accessible Parking/Drop-Off: The accessible pickup/drop-off zone is located on Joe Nuxhall Way, between Mehring Way and Freedom Way, along the west side of Great American Ball Park. Cars, vans and small buses displaying a valid accessible placard or valid accessible license plate will be permitted to enter the pickup/drop-off zone beginning one half (1/2) hour before gates open to approximately one (1) hour after the conclusion of the game. Large school buses and large charter/tour buses are prohibited from entering this zone. Guests traveling to the ballpark
in a large school bus or large charter/tour bus should contact the Group Sales department at (513) 765-7600 for information on bus pickup and drop-off locations.
Great American Ball Park has accessible seating available in the seatingareas. Accessible seating areas are equipped with electrical outlets for recharging purposes at no cost to the Guest.
ACCESSIBILITYāCAPTIONING
The Cincinnati Reds provide two dedicated captioning boards to provide a readily accessible experience for patrons of Great American Ball Park who are deaf, hard of hearing or late deafened. The dimensions of the dedicated left-field captioning board are 3.1 feet x 22 feet with a font size of one foot per each of its two lines of text. In order to provide captioning to patrons seated in the outfield sections of the ballpark, the Reds have also added a dedicated captioning board along the first-base line of the ballpark. The dimensions of the first-base captioning board are 3.1 feet x 17 feet with a font size that is also one foot per each of its two lines of text. In addition to in-bowl captioning, the Reds will caption the game broadcasts in all club areas of the ballpark through closed captioning on televisions dispersed throughout the club areas.
ADDRESS/TELEPHONE/INTERNET FOR GENERAL OFFICE
Cincinnati Reds Great American Ball Park, 100 Joe Nuxhall Way, Cincinnati, OH 45202-4109
Phone Number: (513) 765-7000
Website: Reds.com
Twitter: twitter.com/Reds
Facebook: facebook.com/Reds
Instagram: instagram.com/Reds
YouTube: youtube.com/Reds
TikTok: tiktok.com/@Reds
Snapchat: snapchat.com/add/Reds
Reddit: reddit.com/r/Reds
LinkedIn: LinkedIn.com/company/Cincinnati-Reds
AEDS (AUTOMATED EXTERNAL DEFIBRILLATORS)
AEDs can be found at the following locations:
- First Aid Rooms near Sections 109, 126 and 411 (Game days only)
- TriHealth Family Zone inside the nursing suite to the left
- Bally Sports Club on the wall near the pizza oven
- Press Dining Room near the soda vending machine
- Wings and Rings Machine Room on wall between front entrance and kitchen door
- Hallway of Triple Play Suites presented by Cutwater Spirits
- First Star Fan Zone outside the Reds Heads Clubhouse
- Hall of Fame presented by Dinsmore behind the lobby desk
- Lexus Diamond Club inside the front entrance on the right side
- Suite Level between Suite 212 and 213
- Suite Level between Suite 228 and 229
- Administration Building behind the front desk, on the second and third floors near the middle stairwell
- Public Safety & Security Command Center on the Field Level
- Inside the EOC/Conference Room in Ball Park Operations on the Field Level
- Inside the Maintenance Shop on the Field Level
- TriHealth Medical Personnel stationed in Third-Base Dugout Camera Bay (Game Days Only)
- Inside the Center-Field Pavilion featuring Lauraās Lean Bullpen Decks
ALCOHOL POLICY
Guests must be 21 years of age to purchase and/or consume any alcohol products anywhere within the footprint of Great American Ball Park. Delaware North (Sportservice), the licensed concessionaire and liquor permit holder, will ID everyone who appears to be 30 years and younger.
Concession Stand sales are limited to 2 alcoholic beverages per customer per transaction and sales will end following the end of the 8th inning or 3 hours after the scheduled start of the game.
Alcoholic beverages are prohibited from being brought into or out of Great American Ball Park, intoxicated individuals will be refused entry into the ballpark, and Ballpark Management and Delaware North (Sportservice) reserves the right to discontinue alcohol service and/or refuse service
to anyone.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
ALL-STAR VOTING
All-Star voting for Major League Baseballās annual All-Star Game will take place online prior to the All-Star Game. You can vote for your favorite players at reds.com!
ALL-YOU-CAN-EAT STAND
Located on the first-base concourse of the View Level, behind section 428, and concourse of Sun/Moon Deck, behind section 144. These stands offer unlimited sodas, popcorn, peanuts, chips, and five (5) hot dogs as low as $25 per person. Itās a great way to save PLUS skip the concession lines so you can spend more time enjoying a Reds game with family and friends! Bring your special All-You-Can-Eat pass to the redemption kiosk in front of the All-You-Can-Eat Stands near section 428 on the first-base side of the View Level concourse, or behind section 144 in the Sun/Moon Deck. You will be issued a wristband to show that you are a pass holder and permitted in the All-You-Can-Eat Stand line, along with five (5) vouchers redeemable for the hot dogs and one (1) refillable cup. The All-You-Can-Eat Stand is open until the end of the 7th inning. Fans may purchase passes at the game, subject to availability. All You Can Eat Stand passes are not able to be purchased with cash at the redemption stands.
All-You-Can-Eat pass may be added to any game ticket. Game ticket not included with pass. Limit of two (2) of each item per visit to the stand, and one (1) refillable cup will be issued per pass. Hot dogs are not unlimited and are limited to five (5) per person for each customer purchasing the All-You-Can-Eat Pass.
ALTAFIBER FIOPTICS DISTRICT
This space, down the left-field line, occupies sections 408ā410 and includes convenient access to the altafiber GigaBar, a walk-in bar serving beer and liquor that is open to all Guests. Seating in The Fioptics District allows exclusive admittance to The Fioptics District Rooftop above the GigaBar. This rooftop patio provides unique views of the Cincinnati skyline, comfortable furniture for watching the game on a 15-foot video board, a private bar, and offers bocce ball, cornhole and other games. Also part of The Fioptics District is The altafiber Connections SkyBar, a private group area that provides a spectacular view of the field with the river as a backdrop and features all-inclusive concessions offering food and a fully stocked bar. Contact the Group Sales Department at 513-765-7600 for details on how to book the SkyBar for groups of 20ā40 guests.
ASSISTED LISTENING DEVICES (ALD)
Guests can request the use of Assisted Listening Devices (ALD) at either TriHealth Fan Accommodation Station located behind Section 119 and 420 in Great American Ball Park.
ATM MACHINES
For your convenience, PNC Bank ATM machines are located throughout Great American Ball Park at the following locations:
Field Level: Outside the Lexus Diamond Club near the elevators
Terrace Level: On the concourse near Sections 113, 127, and inside the gates near Crosley Terrace
Administration Building: Inside the foyer of the building
Locations are subject to change throughout the 2023 season.
Cash-to-Card Kiosks - For those that are not yet cashless, Cash-to-Card Machines are available on the Terrace Level near Section 119 and on the View Level near Section 427. These machines will accept your cash and load it onto a Mastercard gift card that can be used.
AUTOMOBILE ASSISTANCE
For Guests who need assistance with any automobile problems, please contact AAA at (513) 762-3222.
B
BAGS AND PURSES
Guests that want to bring a bag into the ballpark should follow the below:
- Bags that can be brought into the ballpark:
- Bags used specifically for medical purposes
- Bags used specifically for infant care purposes
- Reds Heads Bags that were provided beginning in 2020
- Purses
- Soft Sided Coolers that contain food and non-alcoholic drinks in sealed plastic bottles
- Food bags
- Unopened drinks in sealed plastic bottles that are non-alcoholic
BACKPACKS ARE NOT PERMITTED (excluding for medical and infant care purposes). Backpacks are defined as multi-pocketed bags that are worn on the back.
All of the above must not exceed the size of 16āx16āx8ā.
ALL OTHER BAGS ARE PROHIBITED
BALLPARK SEATS
Standing or stepping on ballpark seats may lead to serious bodily injury. The Cincinnati Reds request, for your safety and other ballpark Guests, that you do not step, stand or use seats in a manner other than intended at Great American Ball Park.
BALLY SPORTS CLUB & CLUB HOME SEATING
See all the action while enjoying excellent service and amenities. Situated along the first-base line and behind home plate, Bally Sports Club seats include access to the all-inclusive Bally Sports Club. The Bally Sports Club offers a wide selection of food items from various culinary stations as well as unlimited water and soft drinks in a climate-controlled setting. Additionally, fans can purchase alcoholic beverages from two (2) bars located in the Club. Guests can access the Bally Sports Club by taking the elevators or stairs, near sections 126 and 135, to the Club Level. For more information, please contact the Reds Premium Seating department at (513) 765-7210 or visit reds.com/premium.
BANNERS AND SIGNS
The Reds welcome banners and signs. To ensure that these articles do not distract from the enjoyment of other fans, the Reds have the following guidelines: Banners/signs cannot be displayed in the eyesight of the batter and/or hanging over the outfield fences. They should not infringe on the sight lines of other Great American Ball Park Guests. Additionally, banners/signs cannot be placed anywhere inside of the playing field, be commercial, political, derogatory or obscene as determined by the Reds. Banners/signs are not permitted in the Lexus Diamond Club seating section directly behind home plate. Signs must not utilize wood or metal material or other types of objects for support that could cause injury. Signage in approved areas may only be affixed with string or plastic ties.
It is recommended that banners and signs be foldable or collapsible in order to comply with the 16ā x 16ā x 8ā Major League Baseball size requirement. The Reds reserve the right to remove any banner/sign that is in violation of the policy and eject the Guest in control of the banner/sign.
BETMGM Sportsbook at WINGS AND RINGS MACHINE ROOM
Located in the left-field corner on the second level, the Wings and Rings Machine Room has been renovated to be the temporary home of the BetMGM Sportsbook. The new BetMGM Sportsbook opened on January 1, 2023 coinciding with the legalization of sports betting in the State of Ohio. The new BetMGM Sportsbook will be open daily to the general public. The menu in the BetMGM Sportsbook features Wings and Rings favorites!
The BetMGM Sportsbook at the Wings and Rings Machine Room will not be a ticketed area for 2023 Reds Home Games. Note, you must be over 21 years of age to enter the BetMGM Sportsbook. Under MLB rules, entry and exit to the sportsbook must only occur through the front doors off the plaza level. A re-entry gate has been established in the Bleachers behind Section 403 for those that wish to leave and re-enter to go to the
BetMGM Sportsbook.
The Wings and Rings menu will be available to all fans 21 and over seven days a week with no requirement of participation in sports betting.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
BODYSUITS
Full bodysuits are not permitted inside of Great American Ball Park.
It must be removed prior to entry and it may not be put back on once inside the ballpark.
BOONE COUNTY BOURBON PRESS CLUB
Great American Ball Parkās latest premium experience: The Boone County Bourbon Press Club. Created in the footprint of the former Press Box, the exclusive bourbon-themed club will provide guests with unparalleled views of the action as they enjoy first-class dining and amenities. The Press Club is an all-inclusive ticket, climate-controlled, and offered primarily on season ticket plans.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
BOTTLES AND CANS
No glass bottles, cans, or alcoholic beverages may be brought into Great American Ball Park. Guests are welcome to bring in soft drinks and water provided they are in clear plastic bottles and the safety seal has not been broken. Insulated foam or metal cups/containers from restaurants, convenience stores, Yeti mugs and the like. are not permitted in Great American Ball Park. Yeti cups and similar products are also not permitted in Great American Ball Park.
BROADCASTING
Radio: The Reds Flagship Station, 700WLW, will carry every Reds regular season game again in 2023. The Cincinnati Reds Radio Network covers Reds Country with over 110 radio station affiliates in Ohio, Kentucky, Indiana, Illinois, West Virginia, Virginia, and Tennessee.
TV: Bally Sports Ohio holds the exclusive local cable and telecast rights for Cincinnati Reds baseball.
BROOMS
In the event of a series sweep, brooms may only be brought in at the discretion of Reds Management.
BUDWEISER BALCONY
Attached to the Budweiser Bowtie Bar, this area has seating options for season ticket memberships and group tickets. There are a total of 48 seats, configured in 12 boxes with 4 seats in each box. This area is perfect for families and entertaining clients. It offers unique views of the field and the Ohio River.
BUDWEISER BOWTIE BAR
Located in right field, directly behind the Budweiser Balcony, this area offers first-come, first-served, standing room access to the general public.
BUDWEISER BULLPEN DECKS
Attached to the Budweiser Bowtie Bar, this group seating area gives Guests a unique view of the action from right field. This open-air location also allows for quick and easy access to Mr. Redās Smokehouse presented by Montgomery Inn and the First Star Fan Zone. The Budweiser Bullpen Decks consist of two tiers. The Lower Tier can accommodate 24ā38 guests and the Upper Tier can accommodate 26 guests. Both Tiers can be exclusively rented for groups of 50 or more. Each ticket comes loaded with $18 in concession credit for two beers or other items from any concession stand (valid for Friday-Sunday games only). The Budweiser Bullpen Decks are located directly above the visitorsā bullpen in right field.
BUDWEISER GARDEN BAR
The Budweiser Garden Bar located at Crosley Terrace will open in conjunction with the other bars in GABP upon the opening of gates to the public. This feature is an area exclusively for fans with a ticket to the game to grab a drink and enjoy the garden atmosphere throughout the game.
There is also a bar outside the gates, which is located on the western side of the Administrative Offices, that will open before the game to provide guests the opportunity to grab a beer while they are going to the gates. This bar will close down at game time.
C
CAMERAS & VIDEO EQUIPMENT
Guests are welcome to bring cameras and video recorders into the ballpark for personal use provided game action is not recorded, as required by Major League Baseball. Cameras and video recorders are welcomed provided their dimensions do not exceed the 16ā x 16ā x 8ā Major League Baseball size requirement. Guests are prohibited from standing in the aisles while using this equipment. Guests should not obstruct the views of others while taking pictures and are prohibited from using tripods, mono-pods and other camera support pods. The Reds reserve the right to remove any Guests who do not cooperate with this policy. Guests are not permitted to use drones within the footprint of Great American Ball Park for any purpose under MLB Policies and federal law, including for photographic or video recording purposes.
CASTELLINI FOUNDATION 1869 RED STOCKINGS PAVILION
Dedicated in 2019 as part of the Redsā celebration of the 150th anniversary of the first season of the 1869 Red Stockings, baseballās first all-professional team, the 1869 Red Stockings Pavilion highlights the players and principals of the team whose innovative approach to fostering a prolific teams remains the basic model used today in professional baseball. Made possible by the Castellini Foundation, the Pavilion is located adjacent to the Reds Hall of Fame and Museum.
CENTER-FIELD PAVILION FEATURING LAURAāS LEAN BULLPEN DECKS
The Center-Field Pavilion is a glass-enclosed, climate-controlled area, featuring a non-reflective glass shield that doubles as the Batterās Eye. Connected to the Center-Field Pavilion are the Lauraās Lean Bullpen Decks, an open-air tiered area directly above the visitorsā bullpen. This flexible indoor and outdoor combined space is perfect for groups of 50ā115 people and comes with unlimited ballpark buffet, two beers per person, private restrooms, and a great view from center field. Plus, view Reds Batting Practice as it happens from the outfield warning track prior to the game! This is an exclusive benefit to groups reserving the Center-Field Pavilion for their outing. BP times are subject to change & cancellation. Only available for evening games.
CERTIFICATES presented by FIRST WATCH
Fans attending games at Great American Ball Park can now receive personalized certificates for the following occurrences:
- Anniversaries
- Birthdays
- First Reds Game
- Great Catch
Certificates can be requested at any TriHealth Fan Accommodation location on Game Days. Fans can also order certificates through the Ballpark App under Services and Information - Fan Certificates. There is no cost to our Guests for these certificates. If you have a group of 10 or more, please call (513) 765-7000 prior to the game date and we will have them ready for you at Fan Accommodations.
CHARGING STATIONS
Free charging stations for mobile phones and tablets are available at the Reds Connect Zone in the ballpark, located on the main concourse behind section 110. A limited amount are also available inside the Bally Sports Club and inside The Handlebar.
CLUB BOXES
The Club Boxes offer a unique hospitality option with semi-private seating divided into blocks of four, six and eight seats. This arrangement provides maximum flexibility to accommodate small and large groups. Reserve a small box of seats for you and a couple of friends or to bring a larger group of friends and family members together for a fun and affordable option. All Club Boxes are under cover and anchored by an outdoor bar at the back of sections 306 and 307. Your ticket includes direct access to the conveniently located, Bally Sports Club. This club includes buffets featuring everything from hot dogs and burgers to panini sandwiches, pizza, stir-fry and pasta, plus unlimited non-alcoholic beverages.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
CLUB CAMBRIA SUPER SUITE
This gorgeous super suite is one of the most popular hospitality areas the Reds have to offer. It is an all-inclusive private party area with an upscale buffet, full beverage service, private bartenders, private restrooms and great views. Club Cambria is the best-of-the-best of our hospitality options. Located on the 2nd level with fantastic views between home plate and first base, the suiteās sliding glass doors add the perfect touch to this beautiful space. This hospitality area accommodates groups of 30ā40.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
CODE OF CONDUCT
A safe and enjoyable environment at Great American Ballpark (GABP) is necessary to entice guests to the ballpark.
In order to provide for a positive atmosphere, the Reds have implemented and communicated a fan Code of Conduct that reads:
Great American Ball Park environment will be free from:
- Foul, abusive, or derogatory language.
- Obscene gestures or clothing.
- Unruly and/or disruptive behavior.
- Displays of affection that are inappropriate in a family setting.
- Destruction or the misuse of property, including standing on seats.
- Disruption of the game, restricted ability to move freely in public spaces, and/or occupying a seat that one is not ticketed to be in.
- Possession of firearms, deadly weapons, dangerous ordinance or other items that can cause injury.
- Anyone interfering with play or trespassing onto the playing field.
- Smoking, which includes use of tobacco and vapor products.
Guest actions that continue after being asked to stop, are serious in nature, and/or criminal as defined by law, will be immediately reported to Security and/or the Police.
In situations where a guest(s) do not cease activity that is in violation of the policy after being warned or whose actions are more serious in nature are subject to ejection.
If a criminal offense has been committed the involved party(ies) will be handled over to the Police. Criminal prosecution decisions will be made by the Cincinnati Police or Hamilton County Sheriffs Department with consultation with management where appropriate.
CONCEALED WEAPONS LAW
It is illegal under Ohio Law to possess a firearm, deadly weapon, or dangerous ordinance on the property of Great American Ball Park.
This prohibition includes those that possess valid CCW licenses from Ohio or any other government authority and retired law enforcement officers. Those that violate this policy will be denied entry, removed from the ballpark and/or criminally prosecuted.
CONCESSIONS
Delaware North (Sportservice) operates the food and beverage stands throughout Great American Ball Park. For information on concessions and other services that Delaware North provides, please call (513) 765-7571.
ALL CONCESSION STANDS ARE CASHLESS PAYMENTS ONLY
To exchange cash for card please visit cash to card machines located at Sections 118 & 431.
Guests can find a wide assortment of food and beverages at Great American Ball Park in the following locations:
All Beef Hot Dog: 105, 113, 117, 130, 133, 137, 143, 514, 516, 525, 532
Big Red (Smokey): 105, 117, 130, 137, 143, 514, 525, 529, 531, 534
Bootleggers: 131
Bottle Soda: 109, 128, 515, Markets
Bottle Water: ALL CONCESSION STANDS and MARKETS
Brat: 105, 113, 117, 130, 133, 143, 402, 511, 514, 516, 525, 531
Candy: 105, 113, 115, 133, 143, 402, 511, 516, 522, 525, 531, Markets
Chicken Tenders: 119, 130, 514
Chick-fil-A: 119
Chips: 105, 113, 118, 133, 143, 511, 514, 516, 520, 525, 531, Markets
Coffee: 113, 130, 133, 137, 143, 514, 516, 525
Cold Sandwiches: Markets
Cotton Candy: 115, 132, 522, Markets
Crunch & Munch: 103, 105, 113, 116, 129, 133, 137, 143, 511, 514, 516, 518, 520, 525, 532
Deluxe Nachos: 109, 128, 515
Dippinā Dots: 112, 131, 511, 519, 532
Fifty West: 130
Fries: 113, 119, 130, 139, 512, 514, 534
Hamburger: 119, 130, 514
Hot Dog: 105, 113, 118, 130, 133, 137, 143, 402, 511, 514, 516, 525, 531, 534
Hot Mett: 113, 130, 133, 137, 516, 524, 532
Italian Sausage: 113, 130, 133, 137, 532
LaRosaās Pizza: 113, 133, 519, 523
Montgomery Inn: 113, 117, 130, 137, 516
Nachos: 109, 128, 515, 519, 523
Peanuts: ALL CONCESSION STANDS and MARKETS
Penn Station: 112, 514
Pizza: See LaRosaās Pizza
Popcorn: 105, 113, 118, 130, 133, 137, 143, 517, 525, 532
Powerade: ALL CONCESSION STANDS and MARKETS
Pretzel: 105, 112, 130, 133, 137, 143, 511, 516, 525, 525, 532
Salads: Markets
Skyline Chili: 103, 116, 130, 518, 535
Slushie: Markets
Smokehouse: 138
Soft Serve Ice Cream: 115, 132, 522
Specialty Beers: 108, 113, 116, 125, 131, 139, 508, 515, 520
Veggie Dog: 118, 137, 516, 525
COOLERS
Guests are welcome to bring SOFT-SIDED coolers into Great American Ball Park provided the coolersā dimensions do not exceed the 16ā x 16ā x 8ā Major League Baseball size requirement. HARD-SIDED coolers of any size are PROHIBITED from entering the ballpark. All carry-in items will be inspected at all entry points and could be inspected anytime while inside of GABP. Refusal to cooperate with an inspection request will result in the Guest and their carry-in item being refused entry or asked to leave the ballpark. Items left unattended anywhere on the property will be immediately inspected by security and subject to disposal.
D
DESIGNATED DRIVER
The safety of our Guests is paramount, this includes while traveling home. Therefore, the Reds support designated drivers and proudly provide the āBudweiser Good Sport Designated Driver Program.ā Guests can sign up at any TriHealth Fan Accommodation Station where they can receive up to two $1 Bud Zero throughout the game. Those that sign up are registered for the Budweiser Good Sport Drawing after every Thursday and Friday home game. Detailed rules and restrictions for these drawings are posted at TriHealth Fan Accommodation locations.
DIAPER CHANGING STATION
Please see āPampers Diaper Changing Stationā.
DIRECTIONS TO GREAT AMERICAN BALL PARK
Please visit reds.com/parking for directions to parking around Great American Ball Park.
DONATIONS (IN-KIND)
If you are seeking a donation for a fundraiser to be held in Ohio, Indiana, Kentucky, West Virginia or Tennessee, please visit reds.com/donations to place your request. Submissions must be made a minimum of four weeks in advance of your event and will be fulfilled at least one week prior to
your event.
We are not in a position to provide a financial contribution for a donation.
Additional information regarding our donation policy may be found by visiting reds.com/donations.
DRONES
Federal law prohibits the use of small aircraft and drones anywhere on or above the GABP footprint.
E
ELEVATORS/ESCALATORS
For the convenience of our Guests requiring special assistance, 7 public elevators and 2 escalators are located throughout Great American Ball Park.
- 1 Escalator inside Great American Ball Park located near Gapperās Alley.This escalator transports Guests from the Terrace Level to the View Level. However, this escalator does not access the Suite or Club Level.
- 1 Escalator located inside of the First Star Fan Zone adjacent to the Reds Hall of Fame. This escalator transports Guests from the Terrace Level to the Club Level. Upon reaching the Club Level, Guests can use an adjacent escalator to reach the View Level.
- Elevators can be found behind Sections 101, 110, 121, 127 and 135.
EXECUTIVE SUPER SUITE
The Executive Super Suite is the perfect space for business and fun! This Super Suite features: five hours of pregame meeting space including AV, 35 game tickets with an unlimited ballpark buffet and two beers per person, flexible furniture to easily transform the suite from a meeting space to a game space, Hall of Fame passes, and a spectacular view of the playing field. To book this suite or for more information, please call the Group Sales Department at (513) 765-7600.
F
FACE MASK
A mask or face shield is defined as a covering made of fiber or cloth and fitting over the nose and mouth that is specifically designed to prevent airborne transmission of infections by blocking the transmission of pathogens (primarily bacteria and viruses) shed in respiratory droplets and aerosols from the wearerās mouth and nose.
FAN ACCOMMODATION STATIONS
There are two TriHealth Fan Accommodation Stations in Great American Ball Park:
- Terrace Level near Section 119
- View Level near Section 420
Guest-relations personnel will be on hand to assist Guests with any questions, comments or concerns. You can also pick up any certificate and Lost Child wristbands at either TriHealth Fan Accommodations Station.
FAN CERTIFICATES
Please see āCertificates presented by FIRST WATCHā.
FAN CLUBS
Reds Heads Kids Club: Reds Heads is the official Reds fan club for kids ages 3ā12. Being a Reds Heads member is a great way for kids to make special memories at the ballpark! Membership includes a jersey, backpack, 2 free tickets to a Reds game, exclusive Jonathan India bobblehead once you activate, priceless members-only experiences at Great American Ball Park, and much more! Each membership is only $30. Kids can become a member of Reds Heads online at reds.com/fanclubs or at any Reds game by stopping by Fan Club Corner located behind section 125 or at the Reds Heads Mobile Clubhouse located in the First Star Fan Zone. Young Reds fans will not want to miss out on all the exciting action this club has to offer!
Reds Rookies: Reds Rookies is the official Reds fan club for kids under 3 and helps create lasting memories for the whole family. Membership includes a jersey, sun hat, plus 2 free tickets and priceless members-only family experiences. Each membership is only $20. You can sign up the newest baby Reds fan in your life online at reds.com/fanclubs or at any Reds game by stopping by Fan Club Corner located behind section 125 or at the Reds Heads Mobile Clubhouse located in the First Star Fan Zone. Make your child a Reds fan for life by signing them up for Reds Rookies!
FAN MAIL
Fan mail may be sent to:
Manager, Player or Coachās Name c/o Cincinnati Reds
Great American Ball Park
100 Joe Nuxhall Way Cincinnati, OH 45202
Please know that fan mail is not forwarded during the offseason, and there is no guarantee of a response or that any items mailed will be returned.
FIELD FACTS
The grass at Great American Ball Park is comprised of three cultivars of Kentucky Bluegrass. The turf is growing in a 12-inch root zone composed of 100 percent sand. The drainage and irrigation systems lie below the root zone. The field is capable of handling up to 3 inches of rain an hour with little or no water pooling on the surface.
FIOPTICS DISTRICT
Please see āAltafiber Fioptics Districtā.
FIREWORKS NIGHTS
Due to the close proximity of the post-game fireworks shows, the Reds recommend Guests sitting in the outfield seating sections 140-146 may want to move to the concourse behind those sections or to the Firstar Fan Zone for better viewing.
Post-game fireworks shows are scheduled on every Friday during the 2023 season.
FIRST AID STATIONS
TriHealth First Aid Stations are staffed with trained medical personnel affiliated with TriHealthās Bethesda North and Good Samaritan Hospital.
Guests will find the Great American Ball Park First Aid Stations in the following locations:
- Terrace Level near Sections 125ā126.
- On the Terrace Level near Sections 109ā110.
- View Level near Section 411.
The medical personnel are on duty for all games and events. Should emergency medical services or medical assistance be needed, please refer to the nearest directional signage or ask any member of the Great American Ball Park staff.
FIRST STAR FAN ZONE
Located on the Terrace Level along the west side of Great American Ball Park, the First Star Fan Zone was built on the former site of Riverfront Stadium during the second and final phase of construction at Great American Ball Park. The First Star Fan Zone features interactive games for kids including batting cages, a Fan Zone Field presented by Cincinnati Childrenās Hospital, the Reds Heads Mobile Clubhouse and a playset.
Step right up and join the fun by playing our First Star Fan Zone carnival games including Gapperās Hit the Mitt, Mr. Redās Bottle Break Up, Rosieās Ring Toss, Mr. Redlegsā Strikezone or Great American Ball Park Free Throw Challenge! Carnival game prices range from $2-$5 per game. In the event of rain, interactives may close for your safety and the safety of Reds Game Day Staff Members. All Fan Zone activities are open until the last out of the game. The First Star Fan Zone also features many food and drink options including Bootleggerās Bar, the Mega Concession Stand and Mr. Redās Smokehouse presented by Montgomery Inn.
FOUL BALLS
Guests are welcome to keep any foul ball hit into the stands. At no time should a foul ball be thrown back on the field or interfere with a ball in play. Anyone interfering with play or trespassing onto the playing field will be ejected and subject to prosecution. The game of baseball has certain risks and dangers incidental to the game, whether occurring prior to, during or subsequent to the actual playing of the game, including without limitation, injury from thrown bats, thrown or batted balls and spectator conduct. Guests are asked to keep alert on what is occurring around them and assume the risks and dangers incidental to the game as a condition of being at the ballpark.
FRONTGATE OUTDOOR LUXURY SUITE
Located in the gap next to the Boone County Bourbon Press Club, the Frontgate Outdoor Luxury Suite features spectacular views of the field from behind home plate, TV monitors, and game audio. It is an all-inclusive private party area with standard ballpark catering and two beers
per person.
The area also has outdoor patio furniture where guests can eat, drink, and socialize while watching the game. An exclusive catering staff assists you with any needs and a private restroom is available for your group throughout your event. This hospitality area accommodates groups
of 30ā48.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
FUJITEC SUPER SUITE
Fantastic views of the field from down the third-base line can be seen from the seating outside the Fujitec Super Suite. Inside the suite guests can enjoy private bar staff, and TVs. This suite is an all-inclusive private suite with a standard buffet and two beers per person. This hospitality area accommodates groups of 35ā56.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
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GATE LOCATIONS
- Crosley Terrace - Gate A (1ā18)
- Gapperās Alley - Gate B (19ā24)
- Left-Field Entrance - Gate C (25ā32)
- Suite/Club Entrance - Gate D (33ā35)
- Broadway/Bleacher Entrance - Gate E (36ā48)
- Center-Field Entrance - Gate F (49ā51)
- Sun/Moon Deck Entrance - Gate G (52)
- Bullpen Ramp Entrance - Gate H (53)
- Right-Field Entrance - Gate I (54ā55)
- Breezeway Gate at Reds Hall of Fame - Gate J (Not Numbered)
GATES OPEN
In 2023, the below gate times will be used during the season:
For Opening Day (3/30), all gates will open 2 hours prior to the scheduled start of the game.
For all other games, all gates will open 90 minutes prior to the scheduled start of the game.
The Reds do reserve the right to alter the scheduled entry time in coordination with the City of Cincinnati.
GROUP TICKETS
If youāve ever thought about bringing a group to a Reds game, now is the time! Whether itās friends, family or teammates, thereās no better way to catch the action at Great American Ball Park than to share the experience with a group of 15 or more. Reach out to the Group Sales department at (513) 765-7600 or [email protected] for more information or visit reds.com/groups.
GUEST INTERFERENCE
Guests intruding upon the playing field, in any restricted areas or interfere with play are subject to arrest, penalty of a 180-day jail term and a $1,000 fine. We also ask that you do not throw objects onto the playing field. This could interfere with play and could result in injury to someone on the field. Any Guests with questions or problems during their visit to Great American Ball Park should see their seating coordinator, or a Reds representative at one of the TriHealth Fan Accommodation Stations located at the Gap on the Terrace & View Levels.
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THE HANDLEBAR
This indoor and outdoor ticketed space offers an upscale, luxurious option to watch the game. The outdoor group seating area features three tiers of seating with a capacity of 110 Guests. Different seat options are available for groups of 10ā14+, including a number of 30-inch wide, oversized seats featuring power outlets for phone charging and a table for food and beverages. Guests outside will also have a server to attend to their needs, as well as full access to all accommodations inside. Guests can purchase individual tickets to the inside of The Handlebar, which accommodates up to 225. The interior includes lounge seating, a 26-foot long video board and numerous other TVs. There is all-inclusive food and non-alcoholic drinks PLUS 6 drink tickets good for alcoholic beverages redeemable only in the Handlebar. The Handlebar can also be rented out exclusively for groups of 180-plus! Individuals with passes to the Handlebar have outdoor access and a live view of the game from the Handlebar Terrace located on the level below, adjacent to the Party Decks.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events. You must be 21 years of age to receive alcoholic
drink tickets.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
HOMETOWN HERO
At every Reds game this season, a member of the United States Armed Forces (Army, Navy, Marine Corps, Air Force or Coast Guard) will be recognized as the āAltafiber Hometown Hero.ā Fans are encouraged to nominate a member of the Armed Forces by visiting reds.com/hero or contacting the Reds Promotional Events Department at (513) 765-7100.
HONOR GUARD
Would you like to serve as the Honor Guard at Great American Ball Park? Find out more information about how to participate by calling the Reds Promotional Events Department at (513) 765-7100.
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INSPECTION PROCEDURES/METAL DETECTION
Fan screening at the Great American Ball Park is part of the Cincinnati Reds approach to ensure the safety of our fans, players, and employees. All fans and staff will be asked to walk through a metal detector. Wallets, keys, and phones should be able to stay in their pockets. Security staff will provide assistance for the screening process if the need arises. If you have a medical condition that would prohibit you from metal detection, please notify a gate supervisor and other screening accommodations will be made. All carry-in items will be inspected for prohibited items at all entry points and are subject to search anytime while inside of GABP. Refusal to cooperate with an inspection request will result in the Guest and their carry-in item being refused entry or asked to leave the ballpark. Bags or other items left unattended anywhere on the property will be immediately inspected by security and subject to disposal.
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LEXUS DIAMOND CLUB
The ultimate baseball and entertainment experience is located in the Lexus Diamond Club at Great American Ball Park. This all-inclusive ticket includes access to the exclusive Diamond Club, located directly behind home plate under the field level seating. The Diamond Club features beverage service with a full bar, a gourmet buffet, as well as a window that looks directly into the tunnel leading from the Reds Clubhouse to the dugout. Guests enjoy a private entrance from level P2 of the parking garage, seating in the first eight rows behind home plate, and in-seat service. Those with Diamond Club tickets can access this area directly from the Diamond Club Entrance on the P2 Garage Level or by taking the home plate elevators, or stairs, to the Field Level. The Diamond Club is open up to one hour after the conclusion of the game. For more information, please contact Reds Premium at (513) 765-7210 or reds.com/premium.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
LOST AND FOUND
Guests may inquire about lost and found articles by calling (513) 765-7095 or asking at the TriHealth Fan Accommodation Stations from gate opening to the conclusion of the game. On non-game days, Guests can call Security at (513) 765-7095. The Cincinnati Reds are not responsible for any items left on premises.
LOST CHILDREN/MISSING PERSONS
Guests should report a missing person to any ballpark staff member, law enforcement officer or at a TriHealth Fan Accommodation Station immediately. Subsequently, efforts will be taken, working closely with law enforcement and security, to locate and reunite the missing person. To assist with missing children, parents can stop at the Terrace Level TriHealth Fan Accommodation location to pick up a wristband for their child to wear during their visit. Parents can fill in their name, their childās name, and their phone number to assist Cincinnati Police and Security in the reunification process.
LUXURY SUITE RENTALS
Whether you are hosting important clients or celebrating special occasions with family or friends, Luxury Suites at Great American Ball Park provide an intimate, first-class game experience unlike anywhere else in the ballpark. Great American Ball Parkās suite rentals include all-inclusive food and beverage, indoor and outdoor seating, outstanding views of the playing field, elegant finished entertainment area including buffet counter, bar, refrigerator and ice maker, gourmet food and beverage options, personal Suite Attendant and a private restroom. For more information about luxury suites options, please contact Reds Premium at (513) 765-7210 or reds.com/premium.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
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MACHINE ROOM PATIO
Located down the left-field line, the Machine Room Patio Is a partially covered outdoor patio and seating area. Your ticket includes the all-Inclusive standard buffet & two beers per person. This space can accompany 20-60 guests. Reach out to the Group Sales Team at 513-765-7600 and/or [email protected] for more Information!
MASCOTS
Great American Ball Park is filled with the excitement generated by four official mascots: Rosie Red, Mr. Redlegs, Mr. Red and Gapper! Our mascots are available for events outside of Great American Ball Park. For information regarding scheduling, pricing and availability for mascot appearances, please call Nick St. Pierre, Promotional Events Manager at (513) 765-7040.
MINOR LEAGUE AFFILIATES
The Cincinnati Reds Minor League affiliates are:
Louisville Bats (AAA)
Louisville Slugger Field
401 E. Main St.
Louisville, KY 40202
Phone: (502) 212-2287
Chattanooga Lookouts (AA)
AT&T Field
201 Power Alley
Chattanooga, TN 37402
Phone: (423) 267-2208
Dayton Dragons (High-A)
Day Air Ballpark
P.O. Box 2107
Dayton, OH 45401
Phone: (937) 228-2287
Daytona Tortugas (A)
Jackie Robinson Stadium
110 E. Orange Ave
Daytona Beach, FL 32114
(386) 257-3172
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NATIONAL ANTHEM
Would you like to perform the national anthem at Great American Ball Park? Visit reds.com/anthem to find out more about the audition process.
NOISEMAKERS
Noisemakers such as cowbells, thunder sticks, air horns, whistles, clappers and other such items that incur an audible nuisance upon Guests are not permitted in the ballpark.
NOR-COM TECHNOLOGY SUPER SUITE
With flat-screen TVs, a private bar and staff, and indoor/outdoor seating options, the Nor-Com Technology Super Suite has it all! The suite is a private suite with an unlimited ballpark buffet and two beers per person. The luxury of a private suite with a party atmosphere. This hospitality area accommodates groups of 20ā45.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
NURSING SUITES
These private areas are open to moms and babies for breastfeeding. The Reds are excited to make games easy and fun for moms and babies. Only nursing mothers are permitted into the areas. These spaces feature comfortable gliders, sinks, ice and refrigeration, private restrooms, changing stations and lockers for storing your nursing items during the game. There are also rocking chairs outside the suite for comfort while waiting for an open nursing seat.
Pampers Nursing Suite Built by Fischer Homes: Located on the Suite Level, go to the Bally Sports Club elevator featuring Rosie Red and the Pampers Nursing Suite logo and take it to Suite Level.
TriHealth Nursing Suite: Located on the View Level by the TriHealth Family Zone, go to The Handlebar elevator and take it to the View Level.
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PAMPERS DIAPER CHANGING STATIONS
Baby changing tables are available in all public and family restrooms in Great American Ball Park.
PARKING
SP+Central Parking System manages the parking and on-site traffic operations at Great American Ball Park. SP+Central Parking is a transportation management company engaged in the leasing, management and ownership of commercial parking facilities. SP+Central Parkingās mission is to operate a global parking and transportation management company dedicated to integrity, growth, professionalism, value and leadership and providing quality service to customers and clients.
SP+Central Parking Systems can be contacted at the following:
SP+Central Parking Systems
99 E. Second St.
Cincinnati, OH 45202
(513) 946-8100
Great American Ball Park Parking Tips: Parking for Great American Ball Park is located on both the east and west sides of the ballpark.
For information on Accessible Parking, please see āAccessible Accessā information, located under āA.ā
Single game accessible parking is available to accessible guests in the eastern section of Central Riverfront Garage for $25 or in the East Garage for $15. These spaces are pay-upon-entry and are sold on a first come, first served basis, based on availability.
Parking passes valid for Central Riverfront Garage can be purchased in advance by contacting the Reds at (513) 765-7400, option 3 or online at reds.com/parking.
On-Site Parking: Day of game parking is offered in the eastern side of Central Riverfront Garage for $25, the western side of Central Riverfront Garage for $20, East Garage for $15, Broadway Ave Lot for $25 or the Western Lots B or D for $15. These areas are pay-upon-entry and are sold on a first come, first served basis, based on availability. The Great American Ball Park parking lots open 3 hours before game time.
*Main Parking Options
*Visit reds.com/parking for more information
Accessible Parking/Drop-Off: The accessible pickup/drop-off zone is located on Joe Nuxhall Way, between Mehring Way and Freedom Way, along the west side of Great American Ball Park. Cars, vans and small buses displaying a valid accessible placard or valid accessible license plate will be permitted to enter the pickup/drop-off zone beginning one half (1/2) hour before gates open to approximately one (1) hour after the conclusion of the game. Large school buses and large charter/tour buses are prohibited from entering this zone. Guests traveling to the ballpark in a large school bus or large charter/tour bus should contact the Group Sales department at (513) 765-7600 for information on bus pickup and
drop-off locations.
PARTY BARN
Located in the First Star Fan Zone and overlooking the Ohio River, this semi-private covered area accommodates multiple groups of 15 or more (maximum capacity of 200) with tables and chairs for use during pregame meal and for networking. The package includes a catered buffet, two beers per person, and seats located in Section 137 down the right-field line.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
PARTY DECKS
Groups can enjoy the game from a covered deck down the first-base line in right field, or they can take a seat in the Party Deckās padded ballpark seating for up-close views of the game. The deck area and the adjacent 102 seats accommodate parties of up to 140, or the Party Deck can be divided for two smaller groups of 50ā70. The package includes a game ticket, catered buffet and two beers per person.
POWER ALLEY PATIO
Enjoy a fantastic view of the game from this area just above the Redsā bullpen in center field. A private bar and patio are located under partial cover with a retractable awning for additional coverage if needed. The patio accommodates parties of 30ā75 and the package includes a game ticket, catered buffet and two beers per person.
PROHIBITED ITEMS
Below is a short list of items that are prohibited to be brought into Great American Ball Park. If you are found with one of these items, you will be asked to take them back to your car. You will not be able to enter with a prohibited item.
If you have a question as to whether or not you can bring something to Great American Ball Park, please call (513) 765-7000.
This list is not all-inclusive and the Reds reserve the right to edit this at
any time.
- Aerosols (spray sunscreen and bug spray permitted)
- Alcoholic Beverages
- Animals (with the exception of Service Animals)
- Backpacks or bags with multiple pockets
- Bags larger than 16āx16āx8ā
- Beach balls or other inflatable devices
- Bodysuits
- Drones
- Explosive Materials or Devices
- Frisbees
- Glass bottles, cans, and opened plastic bottles. Sealed plastic bottles of non-alcoholic beverages are permitted
- Hard-sided Coolers
- Hoverboards
- Illegal Substances or Paraphernalia
- Items not able to be inspected
- Laser pens or pointers
- Masks
- Noisemakers
- Obscene or indecent clothing
- Pocket knives
- Selfie Sticks
- Signs or banners that are derogatory, vulgar, or political in nature. (These also must fold and fit in the 16āx16āx8ā box)
- Sticks, bats, poles, or clubs
- Tripods or Monopods
- Weapons of any kind
PROMOTIONAL ITEMS
A current schedule of promotional dates is available at reds.com/promotions. All giveaway items are scheduled to be distributed on the game day specified, when the gates open, on a first-come, first-served basis. Each ticketed guest that is within any specified age limit will receive one (1) giveaway item (while supplies last). Guests with multiple tickets must exit and reenter the ballpark in order to receive multiple giveaway items. There are no exceptions to this policy. Due to disruption of the supply chain, the dates of promotional giveaways and the quantities of promotional items are uncertain. The Reds do not guarantee that promotional items will be made available to patrons on the originally scheduled promotional giveaway date. Please visit reds.com/promotions closer to the giveaway date to confirm availability.
PUBLIC ADDRESS PAGING
It is impractical for the Reds to permit paging, due to the large number of requests that are received for every game. Therefore, unless it is life-threatening emergency that can be confirmed through a trusted source, such as law enforcement or hospital, and approved by the Sr. Vice President of Facilities and Security or Vice President of Ballpark Operations in his/her absence, paging will not occur for any purpose.
It is suggested that Guests that do not have a communications device (i.e. cellular telephone) and feel that they will receive a request to leave the ballpark (i.e. for a medical situation) provide their seating location to a family member, business associate, or a TriHealth Fan Accommodation Station. Then if a message is needed to be relayed, the caller can provide the name of the Guest and their seating location so that a ballpark representative can deliver a message to the Guest.
PUBLICATIONS
Media Guide: The Cincinnati Reds Media Guide features complete player biographies and statistics, along with information on the Redsā Major League and Minor League teams. A free digital copy of the guide is available at reds.com.
Reds Yearbook Magazine: The Reds Yearbook Magazine combines profiles of Reds players, opponents and minor leaguers with historical Reds features and an expanded guide to the Cincinnati Reds Hall of Fame and Museum presented by Dinsmore. Fans also will find information on the clubās community involvement, upcoming promotions, facts about Great American Ball Park and much more. The Reds Yearbook Magazine can be purchased through vendors and various souvenir stands around the ballpark, the Reds Team Shop, the Gameday Pro Shop and online at reds.com.
PUBLIC TRANSPORTATION
Cincinnati Metro can be reached at (513) 621-4455 for schedules and information regarding bus transportation throughout Hamilton County. ACCESS provides transportation throughout Hamilton County for the disabled. Please call (513) 621-4455 for more information. Guests seeking bus service to and from Northern Kentucky can contact the Transit Authority of Northern Kentucky (TANK) at (859) 331-8265.
The Connector is an electric mode of streetcar transportation operating on a 3.6-mile loop connecting key communities in the cityās urban core.
The streetcar is a vital complement to the cityās existing metro and other transportation systems and is free to ride.
Below is the service schedule for the Cincinnati Bell Connector:
Hours of Operation: ⢠Monday-Friday: 7:30 AM ā 11:30 PM
⢠Saturday: 8:30 AM - 11:30 PM
⢠Sunday: 9:30 AM - 9:30 PM
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RADIOS
Portable radios are permitted in Great American Ball Park provided their dimensions do not exceed the 16ā x 16ā x 8ā Major League Baseball size requirement and are operable. If a radio is tested and does not work, then it cannot be brought into the ballpark. Guests with radios are permitted to listen to the radio provided the volume does not disturb Guests in the immediate area. Headphones are encouraged for portable radio usage inside Great American Ball Park. HAM, CB and Two-Way Radios are not permitted to be brought into Great American Ball Park.
RAIN DELAYS
Weather can affect the start and/or continuation of the game. The Reds have the authority to delay the start of a game, until managers meet with the home plate umpire and exchange lineup cards where the authority transfers to the Umpire Crew Chief. The Umpire Crew Chief shall have the sole and unquestioned authority to determine whether and when play shall be halted during a game, whether and when play shall be resumed, and whether and when a game shall be postponed because of bad weather or unfit playing conditions. If a game has been postponed, Guests will be instructed through the media as to how they will need to use or exchange their tickets for the postponed game.
REDS AUTHENTICS
Reds Authentics is the premier outlet for all MLB authenticated, game-used and autographed memorabilia from current Reds players. On game days, stop by the Reds Authentics Store at Retail Row inside the main gates for deals on a variety of unique items, including game-used jerseys, baseballs, bats, bases and more. Stay up-to-date on Reds auctions at reds.com/auctions. All proceeds through Reds Authentics benefit the Reds Community Fund. For more information regarding Reds Authentics,
Visit reds.com/authentics or contact us at (513) 765-7097 or [email protected]
REDS CARAVAN
The Reds Caravan Is an event that traditionally takes place in late January, allowing fans all across Ohio, Indiana, Kentucky, West Virginia & Tennessee the opportunity to meet and greet players and executives from the Cincinnati Reds. Some highlights of the caravan include autograph sessions, ticket giveaways and Reds Q&A. For more information visit
reds.com/caravan.
REDS COMMUNITY FUND
As an independent 501(c)3 non-profit affiliate of the Cincinnati Reds, the Reds Community Fund (RCF) is dedicated to improving the lives of underserved kids by leveraging the tradition of the Cincinnati Reds through baseball, softball, education and community building initiatives. The RCF provides free baseball, softball and education programs to thousands of kids at the P&G MLB Cincinnati Reds Youth Academy, as well as through the introductory Reds Fun At Bat program, Reds Youth Baseball and Softball Funding network and developmental RBI program. The RCF also partners with urban neighborhoods via the regional Field Renovation and annual Community Makeover efforts.
The Reds Youth Academy provides free, year-round baseball and softball training programs to youth ages 4 to 18. It also provides underserved children the opportunity to become better students and well-rounded individuals with educational and vocational activities. Academy programming brings education and sport together to provide underserved children an opportunity to level the playing field. Academy participation is intended for those who wouldnāt otherwise have access to these types of resources. For additional information regarding the Reds Youth Academy, please call (513) 765-5000 or visit reds.com/Academy.
The Reds Community Fund Split the Pot 50/50 Raffle presented by First Community Mortgage will be operated during all Reds games (both home and away) throughout the 2023 season. One lucky fan will be chosen as the cash prize winner of each jackpot after every Reds home series. NEW for 2023 will be the introduction of a daily āEarly Birdā prizes. At the conclusion of each Reds home game, one lucky winner will receive an autographed item from a Reds players. Fans may purchase tickets from volunteers located throughout the ballpark, by visiting the Split the Pot booth on the main concourse near Gapperās Alley or online at www.reds5050.com.
2023 RCF Fundraisers
- RCF Opening Day Charity Block Party - Thursday, March 30 (reds.com/blockparty)
- Redlegs Run - Saturday, June 10 (reds.com/run)
- Reds Community Fund Telethon - Tuesday, June 20 (reds.com/telethon)
- Marty Brennaman Golf Classic - Monday, August 7 (reds.com/martygolf)
- Rick Steiner Celebrity Poker Tournament - TBD (reds.com/poker)
- Reds Baseball Camps various May-August (reds.com/camps)
To make a tax-deductible donation, please visit reds.com/community or mail a check payable to the Reds Community Fund to:
Great American Ball Park, c/o Reds Community Fund,
100 Joe Nuxhall Way, Cincinnati, OH 45202
Contact Info
- By Phone: (513) 765-7000
- Website: reds.com/community
- Facebook: facebook.com/RedsCommunityFund
- Twitter: @RedsCommunity
- Instagram: @RedsCommunity
REDS FANTASY CAMP
PNC Bank is the premier partner of Reds Fantasy Camp.
Baseball fans 30 years of age and older (28 and older if you attend with a family member) get the opportunity to play baseball for a full week at the Reds Spring Training facility in Goodyear, Arizona. Participants enjoy a true major league experienceāinstruction/ and coaching from former Reds players, their own Reds major league uniform with their name and number on the back, a locker in the Reds clubhouse, accommodations at a local hotel, and much more! Reds Fantasy Camp usually takes place in late January or early February just before the start of Spring Training. In addition, the camp includes a pre-camp i workout at Great American Ball Park in December before Fantasy Camp begins, a summer reunion event at Great American Ball Park during the Reds regular season, and an invitation to attend Redsfest in December. For more information, call (513) 765-7916 or email [email protected].
REDS HALL OF FAME AND MUSEUM PRESENTED BY DINSMORE
The Cincinnati Reds Hall of Fame and Museum is located on the west side of Great American Ball Park on Joe Nuxhall Way. The museum includes exhibits and state of the art interactive experiences. The renovated museumās highlights include: the Pursuit of a Dream Exhibit presented by African American Capital Enterprises, the First Nine exhibit that tells the story of the 1869 Red Stockings, the Reds Timeline exhibit that includes hundreds of artifacts from the clubās foundational seasons to the present day, the George and Kim Vincent Baseball Card Archive that displays over 5,000 Reds cards from the 19th century to the present day and a new Hall of Fame plaque room that allows visitors to learn about and experience the careers of Reds Hall of Famers like never before and the Williams Family Champions Gallery that serves as the permanent home of the Reds World Series trophies. In 2023, the museum features the Dinsmore Women in Baseball Exhibit present by the Rosie Reds. The exhibit explores the multi-faceted and impactful contributions women and girls have made and are making to Americaās National Pastime as players, fans, broadcasters, writers, coaches, managers, owners and executives. It is a story that dates to the early days of the organized game and one that continues to evolve in the present day. Featuring over 200 artifacts, the exhibit explores the many obstacles women and girls have overcome and still struggle against to be a part of the game they love, and highlights many of the groundbreaking individuals, achievements and events that serve as inspirations to all those striving to make a dream come true.
Beginning with an exclusive Reds Hall of Fame cap in May, the Reds Hall of Fame purchasers of full-price museum tickets on Saturdays and Sundays will receive a special collectible gift. The detailed collectible gift program can be found at redsmuseum.org... Museum memberships are also available and offer a wide variety of benefits including unlimited visits to the Hall of Fame, select collectible gifts , Reds game ticket vouchers, a pass to Redsfest, and guest passes to the Hall of Fame. The museum is open seven days a week during the season from 10 a.m.ā5 p.m. each day and has extended hours on game days. When the Reds play a night game, the museum is open from 10 a.m.ā8 p.m. When the Reds play a day game, the museum is open from 10 until two hours after the end of the game. During the offseason, the Hall of Fame is open 10 a.m.ā5 p.m. Tuesday-Sunday and is closed on Mondays.
The Cincinnati Reds Hall of Fame and Museum is a nonprofit 501(c)(3) organization and is open year-round. For more information about the Reds Hall of Fame, daily admissions, or memberships, go to redsmuseum.org or call the Hall of Fame at (513) 765-7923.
REDS HALL OF FAME AND MUSEUM BATTING CAGES
Step up and take a swing in the Hall of Fame batting cages and show off your batting skills to your friends and family. For a small donation to the Hall of Fame, you can choose from one of the two cages that throw at different speeds. Itās fun for all skill levels. Cages open with ballpark gates most home game and remain open until the end of the game.
REDS ROVER
The Reds Rover is a Reds marketing vehicle that could be available to attend your next community event or celebration for free! For more information, please call (513) 765-7100.
REDSFEST
Bally Sports Ohio Redsfest presented by PNC is the official annual winter warm-up of the Cincinnati Reds. Traditionally held in early December at the Duke Energy Convention Center, this event features games and activities for kids of all ages, including interaction with past, current and future stars of the Cincinnati Reds. For information on upcoming or previous Redsfests, be sure to visit reds.com/redsfest.
RE-ENTRY POLICY
Limited re-entry is permitted at Great American Ball Park.
Guests can use the re-entry system by reporting to the designated gates at the Gapperās Alley and the Bleachers behind Section 403, established exclusively for access to the BetMGM Sportsbook at the Wings and Rings Machine Room, to receive a voucher. Guests must have their voucher available to scan upon re-entry. Guests are subject to metal detection screening upon re-entry and there will be no carry-in items permitted through the re-entry gate. If a Guest uses any other gate, other than the designated gate for re-entry to exit they will not be able to partake in the re-entry service. If a Guest does not have their voucher, they may be refused entry.
RESTROOMS (PUBLIC)
Public Restrooms are conveniently located throughout Great American Ball Park. All restrooms at Great American Ball Park have diaper-changing stations available and are accessible to Guests with disabilities. Social distancing measures have been instituted, including closing off every other sink and for the men, every other urinal. Below is a list of sections where public restrooms are located throughout the ballpark:
Terrace Level ⢠Menās 104, 109, 114, 116, 126, 136, 142
⢠Womenās 101, 106, 108, 115, 117, 128, 134, 141]
⢠Family 101, 109, 120, 127, 136
View Level ⢠Menās 404, 412, 417, 419, 425, 429, 435
⢠Womenās 403, 410, 415, 417, 423, 427, 433
⢠Family 413, 437
RETAIL ROW
With Retail Row, Guests can get what they need from a number of popular ballpark spots in one convenient location. Stretching from the front gates behind home plate down to Gapperās Alley along the third-base line, Retail Row features Fan Club Corner, the Game-Used Authentics Store, Season Ticket Member Central, the Split the Pot Booth, and the Home Plate Shop.
RETIRED JERSEYS
On the faƧade located under the Boone County Bourbon Press Club and Broadcast Booths in Great American Ball Park are all the retired Reds numbers. The 10 Reds who have had their numbers retired are #1 Fred Hutchinson, #5 Johnny Bench, #8 Joe Morgan, #10 Sparky Anderson, #11 Barry Larkin, #13 David Concepcion, #14 Pete Rose, #18 Ted Kluszewski, #20 Frank Robinson and #24 Tony Perez. All Major League Baseball teams have retired #42 to honor Jackie Robinsonās contributions to the game
of baseball.
Also, on the faƧade are the retired microphones of Waite Hoyt, Joe Nuxhall and Marty Brennaman. Retired in 2007, these microphones symbolize three of the great radio broadcasters that have called Reds games throughout the years.
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SCOREBOARD MEMORIES
Were you caught on camera? Fans that participate in selected pregame and in-game promotions at Great American Ball Park are able to purchase the footage shown on the video boards for just $27. Once available, a downloadable link will be sent via email for you to share your special moment with family and friends. Please visit reds.com/memories to order or call the Promotional Events department at (513) 765-7100 for more information. Not all video board footage is recorded, so please be sure
to ask a Promotional Events representative if your special moment will be available.
SCOREBOARD MESSAGES
For $45, you can deliver a special message to commemorate a birthday, anniversary, marriage proposal or other special moments at Great American Ball Park. Message length is limited to 50 characters and the ordering deadline is two business days before the game date. To order a scoreboard message, visit reds.com/messages or call the Reds Community Fund at (513) 765-7240.
Scoreboard messages are complimentary to groups purchasing 15 or more tickets to a Reds game. Please call the group sales team at (513) 765-7600 with any questions.
SCOUT & SCOUT BOX SEATS
Enjoy Reds baseball from a prime spot behind home plate in the Scout Box or Scout Seats. Guests will enjoy exceptional views from the same area as Major League scouts. Tickets include exclusive access to the Scouts Club presented by Belterra Park featuring a āgrab and goā style market, upgraded concession items, and private restrooms. For more information about these seats please contact Reds Premium at (513) 765-7210.
SEASON TICKET MEMBERSHIPS
The Reds offer a variety of Season Ticket Memberships starting at just 14 games. For more information contact us at (513) 765-7500 or visit reds.com/membership.
SERVICE ANIMALS
In accordance with Federal ADA Guidelines, service dogs and miniature horses assisting guests with disabilities are permitted inside Great American Ball Park. Other service animals and comfort animals are not permitted in Great American Ball Park.
SEVERE WEATHER
The central focus of ballpark management is to provide a safe environment. Cincinnati is in an area of the county where severe weather can arise quickly and become a safety concern for Guests throughout the season. Therefore, weather is continuously monitored through local and regional sources.
This designation means the Reds have trained and prepared sheltering-in-place and evacuation plans. In the event of severe weather, ballpark staff, the public address announcer, and the scoreboard will advise Guests as to what they can do to get out of harmās way. If that occurs, all Guests are asked to quickly adhere, in an orderly manner, to the instructions provided.
SMOKING POLICY
Great American Ball Park has been designated as a completely non-smoking facility under Ohio Law. Therefore, it is the obligation of ballpark staff to ensure that smoking, which includes the use of tobacco and vapor devices, does not occur inside Great American Ball Park. Violators may be subject to ejection and potential fines. There is a designated smoking area, outside of GATE B - Gapperās Alley behind Section 119, that is available for those that wish to smoke. Guests inside of the ballpark can use the re-entry gate at the Gapperās Alley gates to gain access to the smoking area. Guests are subject to metal detection screening upon re-entry and there will be no carry-in items permitted through the re-entry gate. If a guest uses any other gate to exit, other than the designated gate for re-entry, they will not be able to partake in the re-entry service.
The smoking area may permanently or temporarily be closed and/or individuals refused at the sole discretion of ballpark management.
SPRING TRAINING
Goodyear Ballpark 1933 S. Ballpark Way Goodyear, AZ 85338
Main: (623) 882-3120
Fax: (623) 882-3169
Ticket Office: (623) 882-3130
Email: [email protected]
SPECIAL EVENTS AND MEETING FACILITIES
Great American Ball Park offers more than just baseball! Book your next game day meeting, corporate or social event, gala, or wedding reception in one of our premium event spaces. Visit Reds.com/events for additional details. For more information on booking your event with us, please contact our Special Events Department at [email protected]
or (513) 765-7237.
STROLLERS
Great American Ball Park welcomes Guests that bring and utilize their own strollers. However, the use of strollers should not in any way inhibit general Guest movement, block any aisle, or be placed under your seats. If not in use, they must be stored. Please meet a Fan Accommodations representative for assistance with our stroller corrals. Strollers are not available to rent. Strollers may be subject to search prior to entry by
Reds security staff.
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TEXTING FOR SAFETY AND SECURITY
In the event that you have an issue while at Great American Ball Park and need to reach our Security Staff, you can text āREDSā and your issue to 69050. Security Staff will reply and staff will be dispatched to your area, if needed.
Msg & Data rates may apply.
THEME PACKAGES
Theme packages include an exclusive item only available with purchase of theme ticket package. For more information, visit reds.com/themes.
THIRD BASE SUPER SUITE
The Third Base Super Suite is the only terrace-level super suite in Great American Ball Park. In addition to a great view of the game, this area includes an upscale buffet and full beverage service, private staff, private restrooms, a climate-controlled indoor area to hang out, and outdoor seating. For groups of 30ā40 people, this is the best experience we have to offer.
TICKET INFORMATION
Advance Ticket Sales
Online: reds.com/tickets
Phone: In Greater Cincinnati, call the Reds at (513) 381-REDS (7337). Outside Greater Cincinnati, call the Reds at (877) 647-REDS (7337).
In Person: Reds Main Ticket Office: Crosley Terrace,
Great American Ball Park, 100 Joe Nuxhall Way
Accessible Seating: Visit Reds.com or contact the Reds Box Office at (513) 765-7400, option 3.
Child Admittance: Great American Ball Park offers complimentary admission to children 3 years of age and under. However, we do request that these children sit on their parentsā or guardiansā laps and not occupy additional seats. Promotional giveaway items are only available for ticketed guests. Tickets for children 4 years and older are priced the same as adult tickets.
Digital Tickets via MLB Ballpark App: All tickets will be delivered through the MLB Ballpark App. For information and instructional videos regarding downloading, accessing and forwarding tickets through the MLB Ballpark App please visit reds.com/ballparkapp.
Lost or Stolen Tickets: Please report any lost or stolen tickets immediately to the Reds Ticket Office at (513) 765-7400, option 3.
Payment Options: Accepted payment methods include cash, checks (accepted at least three weeks prior to ticketed event and in person with valid driverās license), VISA, MasterCard, American Express and Discover.
Rain Check Policies: In the event a regulation home game is not played, your rain check may be exchanged, subject to availability, at the main ticket office for a ticket of the same or lower price for any subsequent regular game during the current season. Dates for exchange are at the discretion of the Reds. Check reds.com/rainout for additional information and valid rain check dates. Any such exchange must be made at the box office, Difference in exchange value is non-refundable. A rain check of a complimentary ($0.00) ticket is NOT a valid rain check.
Ticket Gift Certificates: May be purchased online at reds.com/giftcard. For questions, please call the box office at (513) 765-7400, option 3.
Ticket Office Business Hours: Great American Ball Park Crosley Terrace 100 Joe Nuxhall Way.
Gameday: Monday-Sunday: 9 a.m. until the end of the seventh inning
Non-Gameday: Monday-Friday: 9 a.m. to 5 p.m. & Saturday: 10 a.m. to 4 p.m. (Open mid-March; Closed after the last home game of the regular season) Questions please call (513)765-7400, option 3
North Ticket Office (North side of Great American Ball Park): Temporarily closed for the 2023 season
Will Call: Reds tickets purchased on reds.com and drop-offs may be picked-up at the āpaidā will call windows located at the Main Ticket Office at Crosley Terrace. These will call windows open one and a half hours
prior to scheduled game time. Photo ID is required to pick-up all tickets at
will call.
TOURS OF GREAT AMERICAN BALL PARK AND REDS HALL OF FAME AND MUSEUM PREGAME WORKOUT EXPERIENCE
The Cincinnati Reds Hall of Fame and Museum presented by Dinsmore invites you to take the Great American Ball Park Tour that offers visitors access to many ābehind the scenesā areas, including field level stops to the Dugouts and the Warning Track behind Home Plate! During the tour, a Reds Hall of Fame Museum Ambassador provides a host of interesting facts about the ballpark and the history of the Reds while maintaining social distancing protocols. Tour tickets are $22 for adults, $20 for seniors and students (age 13-College w/ID), and $10 for children 5-12 as well as all active and veteran military service personnel (Kids under 5 are FREE.).
Fans can watch the Redsā pregame workout from the right field Sun/Moon Deck stands prior to Reds home night games (4:10, 6:40 and 7:10games) through the Reds Hall of Fame and Museumās Pregame Workout Experience. You must have a separate ticket to that eveningās game to participate in the Pregame Workout Experience. Tickets are $22 for adults, $20 for seniors and students (age 13āCollege w/ID), and $10 for children 5ā12 as well as all active and veteran military service personnel (Kids under 5 are FREE.).
Admission to the Reds Hall of Fame and Museum is included with every Great American Ball Park Tour and Pregame Workout Experience ticket. Discounts are available for groups of 15 or more with an advance reservation.
It is STRONGLY recommended that you pre-purchase your Great American Ball Park Tour and Pregame Workout Experience tickets! Not only are dates and times subject to change, but space is limited and sellouts are common! To schedule your ballpark tour, pregame workout viewing, or to inquire about a group booking, visit redsmuseum.org or contact the Hall of Fame Box Office at (513) 765-7923.
TRIHEALTH FAMILY ZONE
The TriHealth Family Zone occupies concourse space behind the adjacent sections in the right field corner of the View Level. The Family Zone features the ballparkās second nursing station, playground, batting cages, spectacular river views and more.
As part of the TriHealth Family Zone, fans will have access to a sensory room, a therapeutic space with a variety of equipment that provides individuals with special needs a safe location with personalized sensory input and is staffed by TriHealth Medical Personnel.
TRIHEALTH RIVERBOAT DECK
The TriHealth Riverboat Deck is located beyond center field and with its panoramic views of the entire ballpark and the Ohio River, provides groups another fantastic hospitality option for Reds games. Multiple groups of 20ā150 can eat, drink and socialize from this unique center field perch all season long. The package includes your game ticket, catered buffet and two beers per person.
TRIPLE PLAY SUITES PRESENTED BY CUTWATER SPIRITS
A trio of climate-controlled suites available for groups to purchase at Great American Ball Park has been dubbed the Triple Play Suites presented by Cutwater Seltzer. All suites offer outdoor, padded, stadium-style seats, indoor seating, TVs, private restrooms and exclusive catering staff. Suite #13 (a dedication to Dave Concepcion) can accommodate up to 35 people (25-person minimum). Suites #8 (Joe Morgan) and #24 (Tony Perez) can accommodate up to 32 people (25-person minimum). Larger groups may combine two or all three of the Triple Play Party Suites. Included with the game ticket is a catered buffet and two beers per person.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
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UMBRELLA POLICY
Umbrellas are permitted in the ballpark. For the safety and consideration of your fellow Guests, please do not open your umbrella in crowded areas. Please do not obstruct the view of your fellow Guests. Those obstructing the view of a fellow Guest will be asked to lower their umbrella.
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W
WATER FOUNTAINS
Water fountains are available throughout Great American Ball Park for public use. Water fountains can be found near the below sections:
Terrace Level:
⢠Section 104/105
⢠Section 110/111
⢠Section 120/121
⢠Section 127/128
⢠Section 135/136
⢠Section 141/142
⢠Section 144/145
View Level:
⢠Section 411
⢠Section415
⢠Section 419
⢠Section 427
⢠Section 428
⢠Section 433
⢠Section 435
WHEELCHAIRS
Guests in need of a wheelchair transport can make their request to the nearest Cincinnati Reds Event Staff Employee, either of the two TriHealth Fan Accommodation Stations located at Sections 119 and 420 near Gapperās Alley, or at any of the First Aid Stations located near Sections 109, 127 or 409. A Game Day Team member will escort you to your seat and can pick you up when you are ready to leave. Wheelchairs are not available for personal use during the event.
WI-FI PRESENTED BY Altafiber
Wi-Fi is available to the public at no charge. The GABP Wi-Fi network is named āredswifiā and does not need a password.
WILL CALL
Reds tickets purchased on reds.com and drop-offs may be picked-up at the āpaidā will call windows located at the Main Ticket Office at Crosley Terrace. These will call windows open one and a half hours prior to scheduled game time. Photo ID is required to pick-up all tickets at will call.
WINGS AND RINGS FAN ZONE BAR
The First Star Fan Zone features the Wings and Rings Fan Zone Bar located behind the Fan Zone Field. The bar includes several beverage options and TVs so parents can grab a drink and keep an eye on the game as their kids play. The Wings and Rings Bar also includes river views for Guests
to enjoy.
WORLD CHAMPIONSHIP BANNERS
As another way of honoring the teamās rich history, banners depicting the Redsā five World Series championship years (1919, 1940, 1975, 1976 and 1990) were installed prior to the 2005 season. These are located on the facade in left field underneath the Machine Room Patio.
X
Y
Z
Privacy Policy
Updated January 1, 2020
The Cincinnati Reds, a Major League Baseball team owned by The Cincinnati Reds LLC (the āClubā or āweā) has established this privacy policy (the āPrivacy Policyā) in order to make clear to you how we collect, use and share the personal information you may provide to us. The Privacy Policy sets out our practices regarding data collecting and processing for all aspects of our business. It also sets forth how we may share data with our partner, MLB Advanced Media, L.P. (āMLBAMā), for use online and via interactive media. Any sharing in accordance with this Privacy Policy for use by MLBAM will be governed by the privacy policy applicable to reds.com.
1. Personal Information We Collect Personal information we may collect from you includes, but is not limited to, your name, address, email address, or birth date. We collect personal information through a variety of means, including:
Ticket sales and programs
Merchandise sales
Charitable programs
Fan loyalty programs
Sweepstakes and contests
When you voluntarily provide the Club with personal information, either directly or through a third party source that has advised you of an intention to disclose that information to us, you thereby consent to its collection, use and disclosure by the Club in accordance with this Privacy Policy, subject to any preferences or elections you make or have made at the time the information is collected.
2. Use of Your Personal Information If you submit personal information to us, or to any third party acting on our behalf (āService Providerā), we may use your information as set forth in this privacy Policy, as disclosed when you first submit your information, or as otherwise permissible under applicable law. In general, we will use your information in the following ways:
- To provide you with the goods, services or programs that you have requested from us and to communicate with you with respect to those goods, services and programs (including, for example, invoicing, changes/enhancements and renewals) or to improve upon our goods,services, programs or promotions;
- To provide you with Club-related marketing materials and information that may be of interest to you, including, for example, special offers (e.g., new ticket programs or merchandise availability), promotions and event news;
- To provide you with marketing and promotional materials and information from our corporate partners or sponsors, including, for example, special offers, promotions and event news;
- If you enter a contest or other promotion offered by the Club, to administer the contest or promotion, in accordance with its rules and applicable laws;
- To satisfy other reasonable, legitimate business interests (such as collecting outstanding debts); and
- We may use your personal information with your permission.
If you indicate to the Club at the time of collection that you do not wish to have your personal information used for any manner other than to fulfill the specific purpose for which the information is being submitted (e.g. you do not wish to receive future promotional communications), the Club will honor such a request. We may combine the personal information you provide us with information we receive from our partners and from MLBAM, as well as with information we receive from you from other sources such as joint marketing partners or Club databases. We may aggregate certain non-personally identifying components of your information with that of other customers so that we may evaluate and improve our products, services and business practices.
3. Sharing Your Personal Information If you submit personal information to us, or to any third party acting on our behalf, we may share your information as set forth in this Privacy Policy, as disclosed when you first submit your information, or as otherwise permissible under applicable law. We will not sell, lease, publish or share your personal information with or to anyone else, except as set forth in this
Privacy Policy.
- The Club may share personal information with Service Providers, including but not limited to MLBAM.
- The Club may share aggregated demographic information with third parties. This information does not contain information that can be used to identify you or any other individual person.
- The Club may share your information in any manner to which you consent at the time of collection, including with third parties who are named at the time of collection for the purpose presented to you at the time of collection.
4. Additional Disclosures In addition to the disclosures that may be authorized by you under Section 3, certain other sharing or disclosure of your personal information may occur in the following circumstances:
As time passes, The Cincinnati Reds LLC may be sold along with its assets, or other corporate transactions may occur. In such a case, our customer information may be one of the business assets we transfer; and
Your information may be shared to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of any Club policies, rules or regulations.
We may be required to share your personal and non-personal information pursuant to judicial or governmental subpoenas, warrants or orders. If we are required to do so, we will, of course, obey the law. In addition, notwithstanding any term to the contrary in thismPrivacy Policy, we reserve the right to use, disclose or share your personal and non-personal information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or as required by law.
5. Security The security of your personal information is important to the Club. We instruct our employees with access to your personal information that it is to be used only in adherence with the principles set forth in this Privacy Policy and applicable laws, rules or regulations. The Club and its affiliated companies assume no liability for interception, alteration or misuse of information transmitted over the Internet.
6. Electronic Communications The Clubās official website (currently reds.com) (the āClub Websiteā) and Clubās interactive electronic communications are operated by MLBAM. Any personal information that MLBAM receives from you or from the Club in accordance with this policy is governed by the privacy policy applicable to the Club Website, available at mlb.com/privacy or reds.com/privacy.
7. Do Not Call Registry Residents of the United States have the ability to limit telemarketing calls they receive by adding their phone number(s) to the National Do Not Call List. Please visit donotcall.gov for more information. Once registered, your specified phone number(s) will be removed from many telemarketing lists within thirty one (31) days Important note for Club customers. Registration on the National Do Not Call List does not prevent telephone communications from companies with whom you have an existing business relationship. Therefore, if you wish to manage your telephone communications from the Club specifically, please contact us directly as provided for in Section 8 of this Privacy Policy, below.
8. California Privacy Rights If you are a resident of California, you have certain rights pursuant to the California Consumer Privacy Act and the Shine the Light law. Those rights are detailed the MLB Privacy Policy available at mlb.com/privacy. To exercise the rights detailed in that policy, please click here or call 866-800-1275. The Club has disclosed and sold personal information to third parties for a business or commercial purpose in the past 12 months. The Club does not knowingly sell the personal information of minors under 16 years of age without affirmative authorization.
9. Contact Us If you have questions or concerns about this Privacy Policy, if you want to review your personal information, close your account with us and have us delete the personal information in it, if you do not wish to receive offers or materials from the Club (about itself or about third parties), the Cincinnati Reds Community Fund or the Cincinnati Reds Hall of Fame & Museum, or if you want to limit the methods through which we communicate with you, you can contact us at:
The Cincinnati Reds LLC 100 Joe Nuxhall Way Great American Ball Park
Cincinnati, Ohio 45202-4109 Attn: Privacy Administrator
Phone: (513) 765-7000
Email: [email protected] should be established for each club.
10. Notification of Changes If we make a change to this Privacy Policy, we will post a notification and link on the homepage of, or another visible location within, the Club Website so that you can review the updated policy and the policy will be available at customer service when visiting the ballpark. If at any point we wish to use your personal information in a manner that is materially different from the permissions granted by you or otherwise as stated at the time it was collected, we will notify you and give you the opportunity to indicate whether you consent to the proposed use.
Safety and Emergency Procedures
Updated January 1, 2020
The Cincinnati Reds, a Major League Baseball team owned by The Cincinnati Reds LLC (the āClubā or āweā) has established this privacy policy (the āPrivacy Policyā) in order to make clear to you how we collect, use and share the personal information you may provide to us. The Privacy Policy sets out our practices regarding data collecting and processing for all aspects of our business. It also sets forth how we may share data with our partner, MLB Advanced Media, L.P. (āMLBAMā), for use online and via interactive media. Any sharing in accordance with this Privacy Policy for use by MLBAM will be governed by the privacy policy applicable to reds.com.
1. Personal Information We Collect Personal information we may collect from you includes, but is not limited to, your name, address, email address, or birth date. We collect personal information through a variety of means, including:
Ticket sales and programs
Merchandise sales
Charitable programs
Fan loyalty programs
Sweepstakes and contests
When you voluntarily provide the Club with personal information, either directly or through a third party source that has advised you of an intention to disclose that information to us, you thereby consent to its collection, use and disclosure by the Club in accordance with this Privacy Policy, subject to any preferences or elections you make or have made at the time the information is collected.
2. Use of Your Personal Information If you submit personal information to us, or to any third party acting on our behalf (āService Providerā), we may use your information as set forth in this privacy Policy, as disclosed when you first submit your information, or as otherwise permissible under applicable law. In general, we will use your information in the following ways:
- To provide you with the goods, services or programs that you have requested from us and to communicate with you with respect to those goods, services and programs (including, for example, invoicing, changes/enhancements and renewals) or to improve upon our goods,services, programs or promotions;
- To provide you with Club-related marketing materials and information that may be of interest to you, including, for example, special offers (e.g., new ticket programs or merchandise availability), promotions and event news;
- To provide you with marketing and promotional materials and information from our corporate partners or sponsors, including, for example, special offers, promotions and event news;
- If you enter a contest or other promotion offered by the Club, to administer the contest or promotion, in accordance with its rules and applicable laws;
- To satisfy other reasonable, legitimate business interests (such as collecting outstanding debts); and
- We may use your personal information with your permission.
If you indicate to the Club at the time of collection that you do not wish to have your personal information used for any manner other than to fulfill the specific purpose for which the information is being submitted (e.g. you do not wish to receive future promotional communications), the Club will honor such a request. We may combine the personal information you provide us with information we receive from our partners and from MLBAM, as well as with information we receive from you from other sources such as joint marketing partners or Club databases. We may aggregate certain non-personally identifying components of your information with that of other customers so that we may evaluate and improve our products, services and business practices.
3. Sharing Your Personal Information If you submit personal information to us, or to any third party acting on our behalf, we may share your information as set forth in this Privacy Policy, as disclosed when you first submit your information, or as otherwise permissible under applicable law. We will not sell, lease, publish or share your personal information with or to anyone else, except as set forth in this
Privacy Policy.
- The Club may share personal information with Service Providers, including but not limited to MLBAM.
- The Club may share aggregated demographic information with third parties. This information does not contain information that can be used to identify you or any other individual person.
- The Club may share your information in any manner to which you consent at the time of collection, including with third parties who are named at the time of collection for the purpose presented to you at the time of collection.
4. Additional Disclosures In addition to the disclosures that may be authorized by you under Section 3, certain other sharing or disclosure of your personal information may occur in the following circumstances:
As time passes, The Cincinnati Reds LLC may be sold along with its assets, or other corporate transactions may occur. In such a case, our customer information may be one of the business assets we transfer; and
Your information may be shared to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of any Club policies, rules or regulations.
We may be required to share your personal and non-personal information pursuant to judicial or governmental subpoenas, warrants or orders. If we are required to do so, we will, of course, obey the law. In addition, notwithstanding any term to the contrary in thismPrivacy Policy, we reserve the right to use, disclose or share your personal and non-personal information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or as required by law.
5. Security The security of your personal information is important to the Club. We instruct our employees with access to your personal information that it is to be used only in adherence with the principles set forth in this Privacy Policy and applicable laws, rules or regulations. The Club and its affiliated companies assume no liability for interception, alteration or misuse of information transmitted over the Internet.
6. Electronic Communications The Clubās official website (currently reds.com) (the āClub Websiteā) and Clubās interactive electronic communications are operated by MLBAM. Any personal information that MLBAM receives from you or from the Club in accordance with this policy is governed by the privacy policy applicable to the Club Website, available at mlb.com/privacy or reds.com/privacy.
7. Do Not Call Registry Residents of the United States have the ability to limit telemarketing calls they receive by adding their phone number(s) to the National Do Not Call List. Please visit donotcall.gov for more information. Once registered, your specified phone number(s) will be removed from many telemarketing lists within thirty one (31) days Important note for Club customers. Registration on the National Do Not Call List does not prevent telephone communications from companies with whom you have an existing business relationship. Therefore, if you wish to manage your telephone communications from the Club specifically, please contact us directly as provided for in Section 8 of this Privacy Policy, below.
8. California Privacy Rights If you are a resident of California, you have certain rights pursuant to the California Consumer Privacy Act and the Shine the Light law. Those rights are detailed the MLB Privacy Policy available at mlb.com/privacy. To exercise the rights detailed in that policy, please click here or call 866-800-1275. The Club has disclosed and sold personal information to third parties for a business or commercial purpose in the past 12 months. The Club does not knowingly sell the personal information of minors under 16 years of age without affirmative authorization.
9. Contact Us If you have questions or concerns about this Privacy Policy, if you want to review your personal information, close your account with us and have us delete the personal information in it, if you do not wish to receive offers or materials from the Club (about itself or about third parties), the Cincinnati Reds Community Fund or the Cincinnati Reds Hall of Fame & Museum, or if you want to limit the methods through which we communicate with you, you can contact us at:
The Cincinnati Reds LLC 100 Joe Nuxhall Way Great American Ball Park
Cincinnati, Ohio 45202-4109 Attn: Privacy Administrator
Phone: (513) 765-7000
Email: [email protected] should be established for each club.
10. Notification of Changes If we make a change to this Privacy Policy, we will post a notification and link on the homepage of, or another visible location within, the Club Website so that you can review the updated policy and the policy will be available at customer service when visiting the ballpark. If at any point we wish to use your personal information in a manner that is materially different from the permissions granted by you or otherwise as stated at the time it was collected, we will notify you and give you the opportunity to indicate whether you consent to the proposed use.