Due to the postponement of the start of the 2020 Major League Baseball season, the Reds are offering fans holding tickets for games scheduled for March, April and May of 2020 the option to apply the value of those tickets towards tickets for the 2021 season or a refund.
Fans who purchased tickets directly from the Reds or Tickets.com for any Reds home game thru May 28, 2020 have the following options:
Season Ticket Members (Plans of 13 games or more)
Option 1: Take no action
o A credit will automatically be applied to the renewal of your 2021 Cincinnati Reds season tickets and parking (if applicable). The credit will be equal to the purchase value of March, April and May games from your 2020 season ticket plan and season parking passes.
o 10% BONUS CREDIT FOR CONCESSIONS
Season Ticket Members who choose this option will also receive a bonus credit equal to 10% of the purchase value of March, April and May games from your 2020 season ticket plan. Bonus credits can be used to purchase concessions at Great American Ball Park through the conclusion of the 2021 season.
Additional details regarding the bonus credit redemption will be communicated at a later date.
Option 2: Request a refund
o You may request a refund for the purchase value of the season tickets and parking passes from March, April and May games. Please click the “Season Ticket Refund Request” button below to submit your request.
o Refunds will be available up until September 20, 2020
Questions? Contact the Reds Season Ticket Membership Department 513-765-7500 prompt 2.
Group Ticket Buyers
Option 1: Take no action
o A credit will be applied to your account equal to the purchase value of the tickets and when applicable, parking, All You Can Eat passes, and Hall of Fame passes from the March, April and May games. This credit may be applied toward the purchase of tickets for any 2020 or 2021 regular season home game, subject to availability.
Option 2: Exchange your tickets
o Exchange your tickets for another 2020 regular season home game, subject to availability. Please contact your group sales representative to arrange an exchange to reschedule your group outing. The Reds will honor the original price of any group ticket exchanges.
Option 3: Request a refund
o You may request a refund for the purchase value of the tickets from the March, April and May games. Please email [email protected] to request a refund.
o Refunds will be available up until September 20, 2020
Questions? Contact the Group Sales Department 513-765-7600
Single-Game Buyers (including: Pick 6 Plan, Flex Ticket Pack, and Holiday Gift Pack)
Option 1: Take no action
o Single Game and Pick 6 Plan Buyers
(A credit will be applied to your account equal to the purchase value of the tickets and when applicable, parking and All You Can Eat passes from the March, April and May games. This credit may be applied toward the purchase of tickets for any 2020 or 2021 regular season home game, subject to availability.)
o Flex Ticket Pack & Holiday Gift Pack
(For redeemed vouchers: any voucher redeemed for a game scheduled for March, April and May will be added back to the Flex Ticket Pack purchaser’s account and may be redeemed for any 2020 or 2021 regular season home game, subject to availability.)
(For unredeemed vouchers: vouchers may be redeemed for any 2020 or 2021 regular season home game, subject to availability.)
Option 2: Request a refund
o You may request a refund for the purchase value of the tickets and when applicable, parking and All You Can Eat passes from the March, April and May games. Click the “Single-Game Refund Request” button below to submit your request.
o Refunds will be available up until September 20, 2020
Special exceptions apply.
Fans with tickets obtained online through Reds ticket donations, Reds Heads Kids Club, Reds Rookies Baby Club, Club Red, Costco, Straight A, Kid Glove, and Redsfest admission will be emailed a link to exchange their tickets for a comparable 2020 home game. This email will be sent at a later date. Other fans with these types of tickets may exchange their tickets once the Great American Ball Park Box Office re-opens. Tickets may also be exchanged for select 2021 home games, which will be available for exchange after 2021 single game tickets go on sale. Exchanges only for these select tickets; no credits or refunds will be issued.
Tickets that have been purchased from a secondary market reseller cannot be refunded, credited or exchanged by the Reds. Fans holding tickets that have been purchased through a secondary ticket reseller must consult their point of purchase (e.g. Stubhub) for information.
New Bag Policy at GABP
To enhance ballpark security and expedite the screening process, backpacks will no longer be allowed into Great American Ball Park. Acceptable items include purses, medical bags, diaper bags, briefcases, drawstring bags and Reds Heads Kids Club bags along with small soft-sided coolers that do not exceed the 16” x 16” x 8” MLB size requirement.
