TICKET TERMS & CONDITIONS
TICKET PURCHASE
By selecting the Place Order button, you agree to purchase the Tickets you have selected. Your credit card will be charged, and your purchase will be complete.
Children 3 years of age and younger do not require a Ticket but will not be assigned a dedicated seat.
If you purchase Tickets, you may receive customer service messages via email and text message from the Cincinnati Reds, including optional surveys regarding your Great American Ball Park experience.
Visit reds.com/guestguide for more information regarding the guest experience at Great American Ball Park and seating policy information.
IMPORTANT: YOUR EVENT TICKET IS A REVOCABLE LICENSE;
HOLDER ACCEPTS RISK OF ILLNESS AND/OR INJURY; AUTHORIZED RE-ENTRY ONLY.
By using a ticket (“Ticket”) to the Event (as defined below) at Great American Ball Park (together with surrounding areas, including parking lots, the “Ballpark”), Ticket holder (“Holder”), on his/her/their own behalf and on behalf of (i) any minor accompanying Holder to the Event; and/or (ii) any other accompanying party for whom Holder retains a ticket to attend the Event with Holder (each of whom Holder represents have authorized Holder to act on their behalf in accepting the applicable Ticket terms) (collectively, an “Accompanying Party”), agrees to the following terms and conditions (the “Agreement”), which contains a CLASS ACTION WAIVER. The terms of this Agreement may change at any time, without notice, and Holder’s and/or Accompanying Party’s use of the Ticket(s) after such change is posted will mean that Holder and Accompany Party accept such change(s). Holder is solely responsible for reading and understanding the Agreement before using the Ticket and/or those of any Accompanying Party.
Holder agrees that: (a) neither Holder nor any Accompanying Party will transmit or aid in transmitting any information about the baseball game or event at the Ballpark to which the Ticket grants admission or any entertainment, attractions, warm-ups, practices, pre-event, post-event or between-inning/intermission activities, promotions, concerts or competitions offered in connection with the baseball game or event at the Ballpark (collectively, the “Event”), including, but not limited to, any image, video, livestream, audio or other accounts or descriptions, including play-by-play data (whether text, data or visual), about the Event (collectively, the “Event Information”) without the written consent of The Cincinnati Reds LLC (“Cincinnati Reds”); (b) the Office of the Commissioner of Baseball (“BOC”), and/or MLB Advanced Media, L.P., as applicable, is the exclusive owner of all copyrights and other proprietary rights in the Event and the Event Information; and (c) the Cincinnati Reds, BOC, Major League Baseball Properties, Inc., MLB Advanced Media, L.P., The MLB Network, LLC, each of the other Major League Baseball Clubs and each of their respective past, present and future parent, subsidiary, affiliated and related entities, any entity which, now or in the future, controls, is controlled by, or is under common control with the forgoing entities, and the owners, general and limited partners, shareholders, directors, officers, employees and agents of the forgoing entities (collectively, the “MLB Entities”) and certain current and future sponsors and licensees of such MLB Entities will have the unrestricted right and license to use Holder’s image, likeness, name, voice, comments and/or other proprietary or public rights and/or those of any Accompanying Party in any live or recorded broadcast, telecast, photograph, video, audio, audiovisual and/or other recording taken in connection with the Event or other transmission, distribution, public performance, or reproduction in whole or in part of the Event, for all purposes, worldwide, in perpetuity, and in any and all media now or hereafter known, without compensation. The rights granted herein are assignable.
Holder and Accompanying Party are subject to the rules and policies of the MLB Entities (inclusive of the Cincinnati Reds), Hamilton County, Ohio, the City of Cincinnati, and Holder (i) consents on behalf of Holder and Accompanying Party to allowing the MLB Entities, Hamilton County, Ohio, and the City of Cincinnati, and/or their designated agents to inspect Holder’s and/or any Accompanying Party’s person and/or any bags, clothing, or other articles for health, safety and security purposes, whether by walk-through metal detection, handheld metal detection, bag checks or other reasonable measures,** (ii) consents on behalf of Holder and Accompanying Party to health-related conditions for attendance that are now or may later be established by the MLB Entities or Hamilton County, Ohio and/or the City of Cincinnati, including any requirements pertaining to disease or virus testing, vaccinations, the wearing of masks and/or social distancing (the “Health-related Conditions”), and (iii) acknowledges and agrees that Holder and/or any Accompanying Party may be denied entry to or ejected from the Event if Holder and/or any Accompanying Party fail to adhere to Health-related Conditions, and/or is/are in possession of any item or exhibit/exhibits any condition that the MLB Entities or Hamilton County, Ohio and/or the City of Cincinnati consider potentially dangerous, hazardous, inappropriate and/or injurious to other patrons, and any prohibited items may be confiscated. Holder consents to health and security searches and/or screening of Holder and/or any Accompanying Party and waives any claims that Holder and/or any Accompanying Party might have against the “Released Parties**” (as defined herein). Holder acknowledges that neither the MLB Entities nor Hamilton County have liability for Holder’s and/or any Accompanying Party’s person or property.
Each Ticket to an Event at the Ballpark is a limited, revocable license (the “Revocable License”) granted to the Holder to attend the Event listed on the applicable Ticket. The MLB Entities reserve the right to terminate the Revocable License granted by the Ticket and/or those of any Accompanying Party prior to the time the Event actually takes place by tendering to Holder the purchase price printed on the Ticket(s). Further, the MLB Entities reserve the right, in their sole discretion and without refund of any portion of the purchase price, to revoke the Revocable License granted and refuse admission or eject any person (a) who violates the terms of the Agreement; (b) who appears to be or is intoxicated; (c) whose conduct is deemed by any of the MLB Entities to be improper, disorderly or unbecoming; (d) who uses vulgar, derogatory or abusive language; (e) who, in the sole judgment of the MLB Entities, is engaging in activity or causing a disturbance prohibiting attendees at the Event from enjoying the Event; (f) who refuses to comply with any Health-related Conditions; and/or (g) whose condition or conduct jeopardizes the safety of attendees at the Event.
ENTERING THE PLAYING FIELD, DISRUPTING AN EVENT AND/OR ATTEMPTING ANY PHYSICAL CONTACT WITH AN EVENT PARTICIPANT IS A CRIME PUNISHABLE BY FINE AND/OR IMPRISONMENT. VIOLATORS MAY BE PROSECUTED TO THE FULLEST EXTENT OF THE LAW. ALL EVENT TIMES ARE SUBJECT TO CHANGE. THE MLB ENTITIES ARE NOT RESPONSIBLE FOR LOST, STOLEN OR DUPLICATED TICKETS.
Holder assumes all risk associated with the purchase of any ticket(s) from anyone other than the MLB Entities or their designated agents. Tickets may not be used for advertising, promotion (including contests and sweepstakes), or other trade or commercial purposes without the express written consent of the MLB Entities. No offer to resell or resale of a Ticket is permitted to the extent prohibited by any applicable federal, state or local law or regulation. Any unauthorized resale will invalidate the Revocable License granted by a Ticket. Neither the Ticket nor those of any Accompanying Party may be resold or offered for resale inside the Ballpark, and any person who sells or offers the Ticket and/or those of any Accompanying Party for resale at any price inside the Ballpark will be removed from the premises and may be prosecuted.
The Cincinnati Reds reserve the right to decline, reject, and/or cancel any purchase or purchaser for any reason in the Reds' sole discretion, including but not limited to, purchases not made in accordance with the Reds' applicable ticket sales policies, the terms and conditions applicable to ticket packages and ticket purchases of certain types, and the terms and conditions printed on the back of each Ticket. The Cincinnati Reds also reserve the right to cancel any Ticket or ticket package purchase and refund the purchase price paid for any violation of any Reds ticket sales policy, term, or condition, as determined in the Reds' sole reasonable discretion. The Cincinnati Reds also reserve the right not to sell to, and to cancel any purchase made by, individuals or companies whose intent is to resell Tickets.
FORCE MAJEURE EVENTS
In the event of a riot, war, terrorism, or rebellion, fire, flood, severe storm, accident, pandemic, epidemic, state of emergency (national, state or local), declaration, order or rule of the Office of the Commissioner of Baseball, other act of God, event beyond the control of the Released Parties (as defined below), a player strike, management lockout, walk out, postponement or any other work stoppage (each a “Force Majeure Event”) makes it impractical or impossible for the Event to be held at the Ballpark, causes the postponement or cancellation of one or more baseball games or any other event scheduled to take place at the Ballpark, or otherwise renders any seat licensed under this Agreement unavailable, unusable or prevents the Released Parties from providing any other product or service under this Agreement, then the Released Parties’ obligations under the agreement shall be suspended during the period of such inability, and such inability shall not be deemed a breach of this Agreement by the Released Parties. If, as a consequence of such Force Majeure Event, (a) the Event is postponed and not rescheduled, at the Ballpark or (b) patrons are not permitted to attend the Event in person, the fees and costs paid for the Ticket to such Event shall be, at the election of Holder, either: (x) applied as a credit towards future payment obligations of Holder hereunder, or (y) at the direction of Holder (as evidenced by a written and signed request) refunded within 60-days of the confirmed cancellation of the Event by the Office of the Commissioner of Baseball or, in the case of a prohibition of patrons in attendance at games, at the direction of Holder (as evidenced by a written and signed request) within 60-days of the date of the originally scheduled game. The remedies set forth in the immediately preceding sentence shall be the exclusive remedies for any cancelled game or for being deprived of access to the Ballpark due to a Force Majeure Event.
WAIVER AND RELEASE OF LIABILITY
HOLDER RECOGNIZES THAT ATTENDANCE OF HOLDER AND ANY ACCOMPANYING PARTY AT THE EVENT IS VOLUNTARY AND MAY RESULT IN ILLNESS, PERSONAL INJURY (INCLUDING DEATH) AND/OR PROPERTY DAMAGE AND AGREES TO STAY ALERT AND REMAIN AWARE OF HIS/HER SURROUNDINGS AND THE SURROUNDINGS OF ANY ACCOMPANYING PARTY. BY USING THE TICKET OR BY ATTENDING, OBSERVING OR PARTICIPATING IN THE EVENT, HOLDER, ON BEHALF OF HOLDER AND ANY ACCOMPANYING PARTY, ACKNOWLEDGES AND ASSUMES ALL RISKS, HAZARDS AND/OR DANGERS ASSOCIATED WITH HOLDER AND/OR ANY ACCOMPANYING PARTY (I) BEING A SPECTATOR BEFORE, DURING, AND AFTER THE EVENT (INCLUDING ALL WARM-UPS, PRACTICES, PRE-EVENT, POST-EVENT AND BETWEEN-INNING OR INTERMISSION ACTIVITIES, PROMOTIONS AND COMPETITIONS) AND/OR (II) ATTENDING, OBSERVING OR PARTICIPATING IN THE EVENT, IN EACH CASE, WHETHER ANY SUCH RISK, HAZARD AND/OR DANGER OCCURS PRIOR TO, DURING OR SUBSEQUENT THERETO, INCLUDING BUT NOT LIMITED TO THE DANGER OF BEING INJURED BY THROWN BATS; BAT FRAGMENTS; THROWN OR BATTED BALLS; THROWN, DROPPED, OR LAUNCHED ITEMS; PROJECTILES; PERSONS; ANIMALS; OTHER HAZARDS OR DISTRACTIONS; AND ANY INCIDENTS, ACCIDENTS OR ILLNESS ASSOCIATED WITH CROWDS OF PEOPLE OR THE ACTIONS, NEGLIGENCE OR MISCONDUCT OF OTHER SPECTATORS. THE FOREGOING RISKS SET FORTH ABOVE INCLUDE ALL RISKS THAT ARE IN ANY WAY RELATED TO OR ARISING FROM BEING EXPOSED TO OR CONTRACTING COVID-19 OR ANY STRAINS, VARIANTS, OR MUTATIONS THEREOF, THE CORONAVIRUS THAT CAUSES COVID-19, AND/OR ANY OTHER COMMUNICABLE AND/OR INFECTIOUS DISEASES, VIRUSES, BACTERIA OR ILLNESSES OR THE CAUSES THEREOF (A “COMMUNICABLE DISEASE”) IN THE BALLPARK. ACCORDINGLY, BY USING THIS TICKET, HOLDER IS ACKNOWLEDGING AND CONFIRMING, BOTH NOW AND IN THE FUTURE, THAT HOLDER UNDERSTANDS AND EXPRESSLY ASSUMES THE RISK THAT HOLDER AND ANY ACCOMPANYING PARTY MAY BE EXPOSED TO COVID-19 OR OTHER COMMUNICABLE DISEASE. HOLDER EXPRESSLY UNDERSTANDS THAT THESE RISKS INCLUDE CONTRACTING COVID-19 OR OTHER COMMUNICABLE DISEASE AND THE ASSOCIATED DANGERS, MEDICAL COMPLICATIONS AND PHYSICAL AND MENTAL INJURIES, BOTH FORESEEN AND UNFORESEEN, THAT MAY RESULT FROM CONTRACTING COVID-19 OR OTHER COMMUNICABLE DISEASE. HOLDER FURTHER ACKNOWLEDGES AND UNDERSTANDS THAT ANY INTERACTION WITH THE GENERAL PUBLIC POSES AN ELEVATED, INHERENT RISK OF BEING EXPOSED TO AND CONTRACTING COMMUNICABLE DISEASE, INCLUDING, BUT NOT LIMITED TO, COVID-19, THAT IT CANNOT BE GUARANTEED THAT HOLDER OR ANY ACCOMPANYING PARTY WILL NOT BE EXPOSED, AND THAT AS SUCH, POTENTIAL EXPOSURE TO OR CONTRACTION OF COVID-19 OR OTHER COMMUNICABLE DISEASE ARE RISKS INHERENT IN HOLDER’S DECISION TO USE THIS TICKET THAT CANNOT BE ELIMINATED.
HOLDER, ON BEHALF OF HOLDER, ANY ACCOMPANYING PARTY AND THEIR PERSONAL REPRESENTATIVES, ASSIGNS, HEIRS, NEXT OF KIN AND ANY OTHER PERSON OR ENTITY THAT MAY BE ENTITLED TO MAKE A CLAIM ON THEIR BEHALF (“RELATED PERSONS”), AGREES THAT (A) THE MLB ENTITIES (INCLUDING, BUT NOT LIMITED TO THE CLUB), (B) THE MLB ENTITIES’ RESPECTIVE PAST, PRESENT AND FUTURE LICENSEES, SPONSORS, AND VENDORS, AND ALL OF THEIR SUCCESSORS AND ASSIGNS, (C) ALL OTHER MAJOR LEAGUE BASEBALL RELATED ENTITIES, (D) ANY LOCAL OR STATE GOVERNMENTAL BODY ASSOCIATED WITH GREAT AMERCIAN BALL PARK, (E) THE TICKET MANUFACTURER AND/OR PROVIDER, AND (F) ALL PAST, PRESENT AND FUTURE AFFILIATES, SUCCESSORS, ASSIGNS, PLAYERS, MANAGERS, COACHES, EMPLOYEES, PARTNERS, MEMBERS, DIRECTORS, OFFICERS, OWNERS, AGENTS, REPRESENTATIVES AND INDEPENDENT CONTRACTORS OF SUCH ENTITIES (SUBSECTIONS (A) THROUGH (F), COLLECTIVELY, THE “RELEASED PARTIES”), WILL NOT BE RESPONSIBLE FOR AND FURTHER WAIVES, RELEASES, DISCHARGES, HOLDS HARMLESS, AND COVENANTS NOT TO SUE THE RELEASED PARTIES WITH RESPECT TO THE FOLLOWING “RELEASED CLAIMS”: ANY CLAIM, LIABILITY OR DEMAND OF WHATEVER KIND OR NATURE, EITHER IN LAW OR IN EQUITY, THAT MAY ARISE IN CONNECTION WITH, OR RELATE IN ANY WAY TO, (A) USE OF THIS TICKET, (B) PRESENCE AT THE BALLPARK OR (C) PARTICIPATION IN THE EVENT OR ANY RELATED ACTIVITIES ARRANGED, PROMOTED AND/OR SPONSORED BY ANY OF THE RELEASED PARTIES, INCLUDING, WITHOUT LIMITATION, THOSE CLAIMS THAT ARISE AS A RESULT OF OR RELATE TO:
(1) IN WHOLE OR IN PART, THE SOLE, JOINT, OR COMPARATIVE NEGLIGENCE, OR STRICT LIABILITY, OF THE RELEASED PARTIES;
(2) THE INHERENT RISKS ASSOCIATED WITH VISITING THE BALLPARK, INCLUDING, WITHOUT LIMITATION (X) ALL CLAIMS FOR PERSONAL INJURIES, WRONGFUL DEATH OR EXPOSURE TO OR CONTRACTION OF COVID-19 OR OTHER COMMUNICABLE DISEASE BY HOLDER, ANY ACCOMPANYING PARTY OR OTHER INDIVIDUALS EXPOSED TO COVID-19 OR OTHER COMMUNICABLE DISEASE BY HOLDER OR ANY ACCOMPANYING PARTY; AND (Y) ALL CLAIMS IN CONNECTION WITH THE APPLICATION OF ANY HEALTH AND SAFETY RULES TO HOLDER OR ANY ACCOMPANYING PARTY; AND
(3) INVASION OF PRIVACY, DEFAMATION, VIOLATION OF ANY RIGHT OF PUBLICITY, RIGHT OF PRIVACY OR ANY OTHER CAUSE OF ACTION ARISING OUT OF THE PRODUCTION, REPRODUCTION, DISTRIBUTION, TRANSMISSION, PUBLICATION, PUBLIC PERFORMANCE, BROADCAST OR EXHIBITION OF ADVERTISEMENTS, PROMOTIONS, CONTENT, PROGRAMS AND/OR MATERIALS IN WHICH RECORDINGS OR PHOTOGRAPHS OF HOLDER OR ANY ACCOMPANYING PARTY MINOR(S) FROM THE EVENT APPEAR
HOLDER IS DEEMED TO HAVE GIVEN ALL OF THE FOREGOING GRANTS OF RIGHTS, RELEASES AND WAIVERS ON BEHALF OF (I) ANY MINOR AS THEIR PARENT OR GUARDIAN OR AS THE AUTHORIZED AGENT OF THEIR PARENT OR GUARDIAN AND/OR (II) ANY OTHER ACCOMPANYING PARTY AS AN AUTHORIZED AGENT. IF HOLDER DOES NOT WISH TO OR IS NOT AUTHORIZED TO GRANT SUCH RIGHTS, RELEASES AND WAIVERS ON BEHALF OF (A) ANY SUCH MINOR, HOLDER SHOULD IMMEDIATELY LEAVE THE BALLPARK WITH SUCH MINOR AND/OR (B) ANY OTHER ACCOMPANYING PARTY, THEN THE ACCOMPANYING PARTY IS NOT AUTHORIZED TO ATTEND THE EVENT WITHOUT SEPARATELY PURCHASING A TICKET TO THE EVENT.
THE ACKNOWLEDGEMENTS AND EXPRESS ASSUMPTIONS OF RISK, WAIVERS OF CLAIMS, AND RELEASES OF LIABILITY CONTAINED HEREIN ARE INTENDED TO BE BINDING AND FULL WAIVERS OF CLAIMS AND RELEASES OF LIABILITY, AND INTERPRETED TO BE AS BROAD AND INCLUSIVE AS IS PERMITTED BY LAW, INCLUDING WITH RESPECT TO ANY CONTROVERSY, CLAIM OR DISPUTE THAT MAY ARISE. IF ANY PART HEREOF IS HELD TO BE INVALID OR LEGALLY UNENFORCEABLE FOR ANY REASON, THE REMAINDER OF THE AGREEMENT SHALL NOT BE AFFECTED THEREBY AND SHALL REMAIN VALID AND FULLY ENFORCEABLE.
HOLDER AGREES TO INDEMNIFY, DEFEND AND HOLD HARMLESS THE RELEASED PARTIES FROM AND AGAINST ANY AND ALL DEMANDS, SUITS, CLAIMS, COSTS (INCLUDING REASONABLE ATTORNEYS’ FEES AND EXPENSES), EXPENSES AND LIABILITY ARISING OUT OF, INCIDENTAL TO OR RELATED IN ANY WAY TO (I) HOLDER’S AND/OR ACCOMPANYING PARTY’S ATTENDANCE AT, OBSERVATION OF, AND/OR PARTICIPATION IN THE EVENT, (II) HOLDER’S AND/OR ACCOMPANYING PARTY’S ACTS OR OMISSIONS, OR (III) HOLDER’S BREACH OF ANY OF THE TERMS, CONDITIONS OR REPRESENTATIONS MADE IN THE AGREEMENT.
FAN HEALTH PROMISE: COVID-19/COMMUNICABLE DISEASE NOTICE
AN INHERENT RISK OF EXPOSURE TO COVID-19 AND OTHER COMMUNICABLE DISEASES EXISTS IN ANY PUBLIC PLACE REGARDLESS OF PRECAUTIONS THAT MAY BE TAKEN. HOLDER, ON HIS/HER/THEIR BEHALF AND ON BEHALF OF ACCOMPANYING PARTIES, AGREES TO (1) ASSUME ALL RISKS ASSOCIATED WITH COVID-19 AND OTHER COMMUNICABLE DISEASES, AND (2) COMPLY WITH ALL RELATED HEALTH & SAFETY POLICIES OF THE CLUBS, THE MLB ENTITIES AND THE BALLPARK OWNER/OPERATOR.
Holder, on their behalf and on behalf of any Accompanying Parties, acknowledges and agrees to comply with (1) all relevant policies and protocols issued by the MLB Entities and/or the Ballpark owner/operator, including, without limitation, any policies and protocols regarding security, bags, fan conduct and health and safety, all of which may continue to be updated from time to time between purchase of this ticket and the Event date, and (2) all current guidance of the Centers for Disease Control and Prevention and all applicable laws and policies of federal, state, city and local authorities (subsections (1) and (2) are, collectively, “Health and Safety Rules”).
Holder further acknowledges and understands that, if infected with COVID-19 or other Communicable Disease, Holder, and/or any Accompanying Parties may infect others that they may subsequently come in contact with, even if they are not experiencing or displaying any symptoms of illness, and that the risk of exposure to others remains at all times. Accordingly, Holder agrees that neither Holder nor any Accompanying Parties will attend the Event if, on the date of the Event, they are required or recommended by Health and Safety Rules to stay at home, quarantine and/or isolate (e.g., as a result of testing positive for, experiencing symptoms of, or being in direct contact with someone who tested positive for, COVID-19 or other Communicable Disease).
CLASS ACTION WAIVER
Neither Holder nor the MLB Entities will be able to have a court or jury trial or participate in a class action or class arbitration. BOTH HOLDER AND THE MLB ENTITIES ARE WAIVING THE RIGHT TO A JURY TRIAL. ALL DISPUTES SHALL BE LITIGATED ON AN INDIVIDUAL BASIS, AND NOT AS A CLASS ACTION, REPRESENTATIVE ACTION, CLASS ARBITRATION OR ANY SIMILAR PROCEEDING.
TICKET USE/REFUND POLICY
Retain possession of the Ticket until the Event has concluded. The Ticket cannot be replaced if lost, stolen or destroyed. The Ticket is good only for the particular Event indicated on the Ticket, and no part of the purchase price will be refunded by reason of the failure to use it for the Event.
Should the Event be postponed or otherwise not completed, the MLB Entities may reschedule or resume the Event on a new date or dates, at their sole discretion. Holder of a Ticket for an Event that is postponed or otherwise not completed may be given the option to use the Ticket on the date or dates on which such Event is rescheduled or resumed or for a future Event date(s), as may be announced in the sole discretion of the MLB Entities. No part of the purchase price will be refunded due to the failure of a Holder to use a Ticket on such rescheduled, resumed or future Event date or dates. All Events and Event activities are subject to modification or cancellation. Holder is encouraged to visit www.reds.com for a complete explanation of entry/exit privileges and any Ticket refund/exchange policy.