Redeem Your Flex Pack

As a Flex Pack holder, you can now exchange your vouchers for the 2026 season. Below are instructions on how to do so through your Account Manager.

Step by Step Redemption Instructions:

Step 1: Log into your Account Manager, select "My Events" at the top of the page, locate the Flex Voucher event, and click “Select Event”.
Step 2: Click the “Exchange” icon in the top right corner.
Step 3: Check the number of vouchers you would like to exchange and click “Continue”.
Step 4: Find the game you'd like to redeem the voucher(s) for and click "Select Event".
Step 5: Choose your desired seats from the available locations and click "Continue" within your shopping cart.
Step 6: Review to confirm all the information is correct and click "Submit".
Step 7: Add a parking pass for your game or click “Skip & Continue”.
Step 8: Click the green “Place Order” button to complete your exchange.

If you have any questions, please call/text 312-674-1000 or email tickets@chisox.com.